FXPrimus review.

Overview

TrueBroker is a free broker safety checker, and this page is our review of FXPrimus, scored 6.7 out of 10 across regulation, fees, platform, support and reviews. FXPrimus is not a single company but a brand run across at least three registered entities: Primus Markets INTL LTD in Vanuatu, which the firm’s own pages name as “the License Holder,” Primus Global LTD in Cyprus, which carries the CySEC authorisation, and Primus Solutions LTD, a separate Cyprus company that the firm’s footer says “may, in certain circumstances, act as a payment agent” for the Vanuatu entity. Which entity a visitor actually deals with depends on where they land: the firm’s own FAQ on its geo-targeted root page answers “Is FXPrimus a regulated broker?” by naming only the Vanuatu VFSC licence, while the same page’s footer separately discloses the CySEC-licensed Cyprus entity.

Our previous review of FXPrimus scored it 5.2/10; this review scores 6.7/10. We are restating the score from the current criteria and evidence set, not from any claim that the firm changed, and the two reviews are not directly comparable because the scoring criteria differ. The 9/10 fees score is consistent with what the firm’s own fee page states: no deposit or withdrawal fee charged by FXPrimus itself, and an entry point as low as $15 on the PrimusCLASSIC and PrimusSYNTHETICS accounts. The 5.5/10 regulation score sits against a mixed register picture: the CySEC and VFSC licences both confirm on their respective registers, but the payment-handling entity, Primus Solutions LTD, is not shown to hold any financial-services licence at all, and the firm’s own FAQ undersells the CySEC option to readers who only read the top of the page.

Overview Table

Facts List

• FXPrimus operates through Primus Markets INTL LTD (Vanuatu, VFSC licence 14595) as the named License Holder, and through Primus Global LTD (Cyprus, CySEC licence 261/14) for other clients, per the firm’s own footer disclosure.
• The CySEC register confirms Primus Global LTD under licence 261/14 as an active Cypriot investment firm.
• The VFSC Financial Dealers Licensee List confirms PRIMUS MARKETS INTL LIMITED, licence classes A, B and C, status Active, licensed since 3 October 2022.
• The Vanuatu company registry confirms PRIMUS MARKETS INTL LIMITED as company number 14595 (the firm prints it as 014595), registered 14 April 2016.
• The Cyprus company registry confirms Primus Global LTD as HE 337614, Limited Company, active, registered 7 November 2014.
• Primus Solutions LTD, the Cyprus entity the firm says may act as its payment agent, is registered as HE 410155; the register mirror we checked has no page for that number, which we treat as a gap in the mirror rather than an absence.
• We searched 1,441 warning-list entries mirrored from CySEC, the FCA and FSC Mauritius, and FXPrimus does not appear on any of them.
• The firm’s own fees page states it does not charge deposit or withdrawal fees, though banks and payment providers used along the way may charge their own.
• An inactivity fee “may be applied,” per the firm’s fees FAQ, but the page refers readers to Terms and Conditions that could not be retrieved from any of six URL patterns we tried.
• FXPrimus states it does not offer services to residents of Australia, Belgium, Iran, North Korea, the USA, Russia, Myanmar and India, per its own root page footer.

Who Actually Operates FXPrimus

The structure matters more than usual here because it decides which regulator a client can complain to. Primus Markets INTL LTD is the entity the firm’s own pages call “the License Holder,” and it carries the VFSC licence 14595, confirmed on the VFSC Financial Dealers Licensee List with status Active since 3 October 2022 and licence classes A, B and C; the VFSC register does not publish what those three classes cover, so we report them as the register states them. Primus Global LTD is the separate Cyprus company that holds CySEC licence 261/14, confirmed on the CySEC register of Cypriot investment firms, and the CySEC register scope notes that this licence covers only EU clients routed to Primus Global LTD, while other readers deal with the Vanuatu entity. A third company, Primus Solutions LTD, registered in Limassol as HE 410155, is described by the firm’s own footer as a possible payment agent for the Vanuatu entity, but nothing in the evidence we hold shows Primus Solutions LTD carrying any licence of its own.

What Stopped Us Verifying More of FXPrimus’s Terms

We could not fetch FXPrimus’s core Terms and Conditions or Client Agreement from any of six URL patterns we tried, and a Legal Documents page and regional Risk Disclosure PDFs also failed to extract. That matters because the firm’s own fees FAQ points readers to those Terms and Conditions for the actual amount and threshold of its inactivity fee, and because the firm’s contract terms on negative balance protection, according to material carried over from our earlier review of this firm, state that FXPrimus can change its negative balance protection policy whenever it chooses. Neither of those could be checked against the live document during this pass, so the inactivity fee amount and the exact wording of the balance-protection clause are not verifiable from the current site.

Where FXPrimus Will Not Take Clients

FXPrimus’s own root page lists residents of Australia, Belgium, Iran, North Korea, the USA, Russia, Myanmar and India as excluded from its services, and adds that the list covers countries “including, but not limited to” those named. The same footer states “the Company holds the right to alter the above lists of countries at its own discretion,” which means that list can change without any notice process described on the page. One of the firm’s own geo-targeted pages, built for Australian visitors, carries full marketing content on the same page as this exclusion.

Key Takeaways

We score FXPrimus 6.7 out of 10 here, up from 5.2 in our previous review. The move is our assessment, not a change in the firm. This review scores fees at 9, and the evidence for that is specific: FXPrimus’s own fees page says it charges no deposit fee and no withdrawal fee itself, and the account pages show a PrimusCLASSIC minimum deposit as low as $15. Regulation sits at 5.5, platform at 6.5, support at 6.5 and reviews at 5.8, and those numbers are the ones that pull the overall figure down from where fees alone would put it.

What FXPrimus is actually licensed to do

• The Cyprus Securities and Exchange Commission register confirms licence 261/14 for Primus Global LTD, an active investment firm authorisation, not merely a company filing. But that licence covers only the EU side of the brand.
• The website itself is run by Primus Markets INTL LTD, licensed by the Vanuatu Financial Services Commission under licence 14595, licence class A, B, C, status Active since 3 October 2022, per the VFSC Financial Dealers Licensee List. The VFSC does not publish what classes A, B and C actually cover, so we report them as the register states them, unexplained.
• Both the Vanuatu and Cyprus company numbers check out on their respective company registries too, but a company registry confirms a company, never a licence.
• We hold no register for the “Vanuatu Securities and Exchange Commission / Minister of Finance and Economic Management of Vanuatu” that FXPrimus’s own page names alongside a claimed “Dealer in Securities Principal License,” so that claim is unchecked, a gap in our directory rather than a finding about the firm. The same goes for Cyprus registration HE 410155, for Primus Solutions LTD, the entity the firm’s own footer says “may, in certain circumstances, act as a payment agent” on behalf of the Vanuatu licence holder: our mirror has no page for it.
• We searched 1,441 warning list entries mirrored from CySEC, the FCA and the FSC Mauritius, and FXPrimus appears on none of them. We ran a positive control against a known listed firm on all 7 registers we checked first, so a clean result here means absence, not a broken search. That clean result covers only the lists we mirror, not every regulator worldwide.
• FXPrimus’s own current FAQ answers “Is FXPrimus a regulated broker?” by naming only the Vanuatu licence, while the footer of that same page discloses the CySEC entity as well. A visitor reading just the FAQ would not learn the CySEC entity exists.

What FXPrimus charges, and what it does not cover

• FXPrimus’s own fees FAQ states it does not charge withdrawal fees, but banks or payment providers may apply processing fees. The same page and its Arabic language equivalent also carry the line, quoted here as the firm wrote it: “FXPRIMUS does NOT cover your banks fees. FXPRIMUS only cover Bank fees from their side.” Intermediary and correspondent banks on wire transfers charge their own fees, and the client bears them.
• Minimum deposits scale by account: PrimusCLASSIC and PrimusSYNTHETICS both list $15 as the entry point on FXPrimus’s own accounts page, PrimusPRO lists $500, and PrimusZERO lists $1,000.
• PrimusPRO charges $8 per lot on MT5 or $10 per lot on MT4, per that same accounts page, and PrimusZERO charges $5 per lot with zero spreads.
• An inactivity fee “may be applied to accounts with no trading activity for a prolonged period,” per FXPrimus’s own fees FAQ, which then refers readers to its Terms and Conditions for the actual amount and threshold. We attempted six different URL patterns for that Terms and Conditions or Client Agreement page and none returned usable content, so the fee’s size is not something we could verify from the live site.
• Leverage is marketed up to 1:2000 on PrimusCLASSIC, but FXPrimus’s own accounts page shows that figure stepping down as account equity rises, falling to 1:50 above $200,001 in equity. The same page notes leverage of 1:1000 is not available on PrimusPRO by default but “remains available on a case by case basis upon request,” meaning the published schedule is not what every client will actually get.

Platforms and what a client can trade

• FXPrimus offers MetaTrader 4, MetaTrader 5, and a browser based WebTrader described on its own platform page as synchronized with both. Instrument classes on the firm’s own markets page include forex, metals, energies, indices, stocks, crypto and synthetic indices.
• Withdrawals must be made using the same method as the deposit, per FXPrimus’s own fees FAQ; if that method cannot cover the withdrawal, FXPrimus, not the client, chooses the alternative.

Where FXPrimus will not do business

• FXPrimus’s own current page lists residents of Australia, Belgium, Iran, North Korea, the USA, Russia, Myanmar and India as excluded from its services, and the same footer states the company “holds the right to alter the above lists of countries at its own discretion,” with no notice process described.
• The firm’s Australia-facing page carries full marketing content for an Australian visitor while that same page’s footer states services are not offered to Australian residents.

Support channels FXPrimus lists

• FXPrimus’s own contact page lists email support at support@fxprimus.com with a stated response time of one to three business working days, live chat, and a contact form, with support available Monday to Friday, 24 hours a day, though no phone number is published on that page.

Licenses & Regulation

FXPrimus is not one regulated entity but a brand stretched across two licence holders in two different regimes, and reading the footer carefully is the only way to work out which one actually stands behind a given client. Primus Global LTD, registered in Cyprus, carries CySEC licence 261/14 and serves EU clients. Primus Markets INTL LTD, registered in Vanuatu, holds the VFSC licence and operates the website for everyone else. We searched both entities on their home registers, plus the underlying company registries in Cyprus and Vanuatu, running a positive control on each of the seven registers first so a clean result could be trusted as absence rather than a broken search.

Primus Global LTD and the CySEC licence

The CySEC register of Cypriot investment firms confirms licence 261/14 under the name Primus Global Ltd, an active financial-services authorisation rather than a bare company listing. That licence, though, covers only part of the brand’s readers: it is the entity for EU clients, while the site the rest of the world lands on is run by the Vanuatu company. FXPrimus’s own root page FAQ answers “Is FXPrimus a regulated broker?” by naming only the VFSC licence, and a reader who stops at the FAQ would not learn that a CySEC-regulated entity exists at all, even though the footer of that same page discloses it.

Primus Markets INTL LTD and the Vanuatu licence

The VFSC’s Financial Dealers Licensee List confirms Primus Markets INTL Limited, company number 14595, holding licence classes A, B and C, status Active, licensed since 3 October 2022. The company number the firm quotes and the number the register shows match. The VFSC does not publish what licence classes A, B and C actually permit, so we report them exactly as the register states them rather than guessing at scope. A separate claim on the firm’s pages, that Primus Markets INTL Ltd also holds a “Dealer in Securities Principal License” from a “Vanuatu Securities and Exchange Commission / Minister of Finance and Economic Management of Vanuatu,” names no licence number and no authority we hold a register entry for, so this one is unchecked rather than confirmed or denied. That is a gap in what we could look up, not a finding about the firm.

The company registrations behind both entities

Underneath the two licences sit three company registrations. The Vanuatu company registry confirms Primus Markets INTL LTD as international company 14595, registered 14 April 2016, status Registered; the firm’s own pages print this as “014595” with a leading zero, but it is the same number. The Cyprus company registry confirms Primus Global LTD as HE 337614, registered 7 November 2014, status Active. A third entity named in the footer, Primus Solutions LTD of Limassol, Cyprus, registration HE 410155, could not be confirmed: the mirror we checked has no page for that number, which we treat as a lag in a commercial mirror rather than as an absence. Primus Solutions LTD matters because the footer states it “may, in certain circumstances, act as a payment agent on behalf of Primus Markets INTL Ltd (Vanuatu), which is the License Holder.” That sentence keeps the entity that can touch client payments separate from the entity that holds the licence, and only the Vanuatu company is named as the licence holder.

What we did and didn’t find on the warning lists

We searched 1441 warning-list entries mirrored from CySEC, the FCA and the FSC Mauritius, and FXPrimus appears on none of them. That is a genuine clean result, not an absence we inferred from silence, and it covers only the three regulators we mirror rather than every regulator worldwide.

Restrictions and the entry disclaimer

FXPrimus’s pages state it does not offer services to residents of a list of countries including Australia, Belgium, Iran, North Korea, the USA, Russia, Myanmar and India, and the same footer adds that “the Company holds the right to alter the above lists of countries at its own discretion,” with no notice process described. The Australia-targeted page we fetched carries full FXPrimus marketing content while its own footer risk warning excludes Australian residents from that list, a contradiction on the firm’s own page rather than something we’re inferring. The site also runs an entry interstitial requiring a click to confirm the visitor is “visiting this website and FXPRIMUS on your own initiative without any support and/or encouragement from FXPRIMUS,” a clause that lets the firm argue afterward that it did not solicit business in a visitor’s jurisdiction. Separately, none of six URL patterns we tried for a Terms and Conditions or Client Agreement page returned usable content, so the document the fee FAQ itself points readers toward for inactivity-fee detail was not something we could read.

Regulation scores 5.5 out of 10 in this review, reflecting a licensed but split structure: one onshore EU authorisation that covers only part of the brand, one offshore VFSC authorisation of unstated scope covering the rest, an unverifiable third company in the payment chain, and a governing contract we could not retrieve. Our previous review of FXPrimus scored 5.2 overall; this one scores 6.7. That change is ours, not a change in the firm, and here it reflects a fuller check than before: register confirmation across seven sources with a positive control on each, and a clean sweep of 1441 mirrored warning-list entries that the earlier review did not have.

How to Trade

FXPrimus splits its trading offer across four core account types, and the pricing model changes with each one. Primus Markets INTL LTD’s own accounts page describes PrimusCLASSIC as opening from $15, with zero commission and, per a separate fee page, spreads quoted as low as 1.5 pips. PrimusPRO needs a $500 minimum and switches to raw spreads plus a per lot commission, listed on the accounts page as $8 on MT5 and $10 on MT4. PrimusZERO needs $1,000 and pairs spreads the firm’s fee page describes as starting from 0.0 pips with a flat $5 commission per lot, and runs on MT4 only. A fourth tier, PrimusSYNTHETICS, opens from $15, carries no commission, and is restricted to MT5 for trading the firm’s synthetic indices. Alongside these, the accounts page lists a PrimusPAMM account for a Master and Follower arrangement with profit sharing, a Copy Trading account for mirroring other traders’ positions or supplying signals of one’s own, a Swap Free account the firm’s own FAQ says carries the same spreads, leverage and execution speed as a standard account, and a demo account with a virtual balance.

What FXPrimus lets clients trade

The instruments pages list forex (the firm’s markets page puts the count at 50 plus major, minor and exotic pairs), metals including gold and silver, energies such as crude oil and natural gas, indices including NASDAQ and FTSE, stocks in what the site calls leading global companies, and crypto pairs including Bitcoin and Ethereum. A separate synthetics offering runs alongside these, described on the fee page as a fully simulated market environment. An earlier review of FXPrimus listed cTrader among the firm’s platforms, but every current page we fetched, including the platform navigation and the platform comparison tables, names only MetaTrader 4, MetaTrader 5 and WebTrader, with no mention of cTrader, so that platform may no longer be offered.

Platforms

MetaTrader 4 and MetaTrader 5 are available on desktop, web and mobile, and the firm’s own comparison table on its platform pages credits MT4 with one click trading, expert advisors and more than 30 indicators, and MT5 with market depth, more than 38 indicators and a multi threaded strategy tester. FXPrimus WebTrader runs in the browser with no download and is described on the firm’s own page as fully synchronized with the MT4 and MT5 account data, so a position opened on one shows on the other.

Leverage and the terms that bind a FXPrimus position

The headline leverage figures on the accounts page do not hold at every balance. PrimusCLASSIC is quoted at up to 1:2000, but the same page sets that ceiling only for equity between $0 and $2,500, tiering it down as the balance rises until it reaches 1:50 above $200,001. A separate fee page adds that “Leverage up to 1000 is not available on PrimusPro but remains available on a case by case basis upon request,” meaning the higher figure sits outside the published schedule and depends on the firm agreeing to a request rather than being available by default.

An earlier review of FXPrimus reported that the firm’s negative balance protection is conditioned on the client trading within terms FXPrimus itself defines, such as not engaging in what it calls market manipulation or abuse, and that FXPrimus reserves the right to revise the protection policy whenever it decides to. Neither the conditions nor the policy itself could be checked against FXPrimus’s own terms during this review: none of six URL patterns for the firm’s Terms and Conditions or Client Agreement could be fetched, each returning either an empty body or a page not found.

Eligibility to trade with FXPrimus at all is also narrower than the marketing pages suggest on first read. The site’s own footer states that the company does not offer its services to residents of, among others, Australia, Belgium, Iran, North Korea, the USA, Russia, Myanmar and India, and adds that “The Company holds the right to alter the above lists of countries at its own discretion.” The Australia geo targeted page carries this same exclusion in its own footer while still presenting full FXPrimus marketing content to Australian visitors, which is an inconsistency on the firm’s own page rather than a claim we are making about intent.

Account Types

The account matrix FXPrimus sells

FXPrimus’s own accounts page lists four live trading tiers. PrimusCLASSIC opens from $15, carries zero commission, and the same page describes its spreads as competitive, though a separate fee page puts a number on that: spreads as low as 1.5 pips. Leverage on PrimusCLASSIC is advertised up to 1:2000, and the tier carries MT4/MT5 access plus Copy Trading. PrimusPRO steps the minimum up to $500 for tighter spreads, charging $8 per lot on MT5 or $10 per lot on MT4, with leverage up to 1:500; the fee page describes this as raw spreads plus a commission per trade. PrimusZERO asks for $1,000 minimum and pairs zero spreads with a flat $5 per lot commission, leverage up to 1:500, and MT4 only; the same fee page puts a floor on the spread claim, quoting spreads starting from 0.0 pips. PrimusSYNTHETICS also opens from $15, charges no commission, runs on MT5 only, and is quoted with effective leverage up to 10,000 for trading synthetic instruments.

Beyond those four, FXPrimus lists a PrimusPAMM account for Masters and Followers running automated, profit-shared strategies, a separate Copy Trading account for mirroring other traders (with the option to become a signal provider), a Swap-Free account that the broker’s own FAQ says carries the same spreads, leverage and execution as its standard accounts, and a PrimusDEMO account. The demo account’s detail, no minimum deposit and a virtual balance for practising without risk, comes from the earlier review this one rewrites rather than from a page we fetched ourselves.

What the leverage numbers actually mean

The headline leverage figures on FXPrimus’s accounts page do not hold at every balance. The same page sets out a tiered schedule: PrimusCLASSIC’s 1:2000 applies only between $0 and $2,500 of account equity, and leverage steps down as equity rises, falling to 1:50 above $200,001. The fee page adds a further catch specific to PrimusPRO: “Leverage up to 1000 is not available on PrimusPro but remains available on a case by case basis upon request,” meaning the higher figure sits outside the published schedule and is granted at the firm’s discretion rather than guaranteed to any account holder who qualifies on paper.

What FXPrimus charges to move money

FXPrimus’s own deposits and withdrawals page states that the firm charges no deposit fees itself, though intermediary or correspondent banks used for wire transfers charge their own fees that FXPrimus does not cover. A separate fee page for the Australian market puts the same point directly: “FXPRIMUS does NOT cover your banks fees. FXPRIMUS only cover Bank fees from their side.” The earlier review this one rewrites reports a $100 minimum withdrawal (in USD or currency equivalent) applying across all withdrawal methods, and no withdrawal fee charged by FXPrimus itself, though a payment provider or bank may apply its own processing fee; we did not verify either figure on a page we fetched. FXPrimus’s fee FAQ also says an inactivity fee may apply to accounts with no trading activity for a prolonged period and refers readers to its Terms and Conditions for the detail, but none of six URL patterns we tried for that document returned a page, so the actual threshold and amount are not something we can confirm.

Where this review’s score moved

TrueBroker’s previous score for FXPrimus was 5.2 out of 10; this review scores it 6.7. That change is this review’s own reassessment against current evidence, not a claim that FXPrimus itself has changed. Fees is the strongest criterion in this pass, at 9 out of 10, and the account and fee pages above are why: four priced tiers ranging from a $15-minimum, zero-commission entry account to a $1,000-minimum zero-spread account with a flat per-lot commission, no deposit or withdrawal fee charged by FXPrimus itself, and per-lot commissions stated in dollar terms rather than left vague. Regulation sits lower, at 5.5, reflecting a structure in which the Vanuatu-licensed entity is the one named as the website’s License Holder while the CySEC-licensed entity and the Cyprus-registered payment agent sit alongside it, covering different parts of the FXPrimus brand’s client base.

Negative Balance Protection

FXPrimus offers negative balance protection, according to the earlier review of the firm; we did not fetch the policy document ourselves and could not verify its wording first hand. The earlier review reported that the protection is conditioned on the client “trading responsibly,” not engaging in what the firm calls market manipulation or abuse, and complying with all applicable laws. Those are the firm’s own criteria for withholding the guarantee, not fixed thresholds, and the earlier review did not report any objective test for what counts as abuse.

How FXPrimus can change the protection itself

The earlier review also reported that FXPrimus can change its negative balance protection policy as it sees fit. Combined with the discretionary “abuse” standard, that means a client cannot treat the protection as a fixed feature of the account: both whether a given loss qualifies for protection and whether the policy exists in its current form at all are decisions the firm can make on its own terms. We have not read the clause ourselves, so we cannot cite a section number or reproduce its wording, only report what the earlier review found.

Leverage that shrinks as the account grows

The one part of this topic we did check first hand is leverage, which sets how much drawdown a position can generate before it reaches zero. FXPrimus’s own account page states that leverage on the PrimusCLASSIC account is tiered down as equity rises: up to 1:2000 on equity between $0 and $2,500, falling in stages to 1:50 above $200,001. A trader whose balance grows past those thresholds is automatically moved to a lower cap without a separate request. On PrimusPRO, the same page notes that leverage up to 1:1000 is not available under the published schedule but “remains available on a case by case basis upon request,” which means the actual ceiling a client can trade under is a discretionary decision by FXPrimus rather than a number fixed in advance.

What we could not check

We tried six different URL patterns for FXPrimus’s Terms and Conditions and Client Agreement (covering paths such as /terms, /terms-and-conditions, /client-agreement, /legal/terms, /company/terms-and-conditions and /legal-documents/client-agreement) and none returned usable content; each came back as a 0-byte body or a page-not-found error. The firm’s fees FAQ page refers traders to those same Terms and Conditions for the detail behind its inactivity fee, and the negative balance protection terms described by the earlier review would sit in the same document. We are not in a position to confirm the current wording, the clause number, or whether the earlier review’s description still matches what the document says today.

Which FXPrimus entity a protected client is dealing with

The firm’s own page confirms two separate operating entities: Primus Global LTD, licensed by the Cyprus Securities and Exchange Commission under licence 261/14, and Primus Markets INTL LTD, licensed by the Vanuatu Financial Services Commission under licence 14595 and named on the same page as “the License Holder” for the website. The CySEC register confirms 261/14 against Primus Global LTD, and the VFSC register confirms 14595 against Primus Markets INTL Limited as an active licence. A third entity, Primus Solutions LTD (Cyprus company HE 337614’s sibling registration HE 410155), is described on the firm’s own page as acting only as a payment agent for the Vanuatu licence holder in certain circumstances, not as a licensed dealer itself. Which of these entities a given client’s account sits under, and therefore which entity’s negative balance policy and regulatory obligations actually apply to a loss, is not something the pages we fetched spell out for an individual client.

Trading Instruments

FXPrimus advertises multiple account types across its current pages, and the instrument list attached to them is broad on paper. The firm’s own markets page lists forex (“50+ currency pairs,” major, minor and exotic), metals, energies (crude oil, natural gas), indices (including NASDAQ and FTSE), stocks, and crypto (leading cryptocurrencies such as Bitcoin and Ethereum). The same site’s root page adds synthetic indices as a separate asset class, describing them as instruments “with constant volatility and continuous liquidity.”

What FXPrimus offers per account

The account structure ties instrument access to account type rather than offering one shared menu. PrimusCLASSIC (minimum deposit “$15 USD*” per the firm’s UAE accounts page) carries zero commissions, leverage up to 1:2000, and runs on MT4/MT5 with Copy Trading access. PrimusPRO ($500 minimum) tightens spreads and adds a per-lot commission of $8 on MT5 or $10 on MT4, with leverage up to 1:500. PrimusZERO ($1,000 minimum) is priced as zero spread plus a flat $5 commission per lot, leverage up to 1:500. A fourth tier, PrimusSYNTHETICS, is priced at $0 commission with a $15 minimum deposit and is MT5-only; the firm’s own accounts page describes it as covering “innovative synthetic instruments” with what it calls “Effective Leverage up to 10,000.” A separate fees page gives PrimusCLASSIC spreads “as low as 1.5 pips” and PrimusZERO spreads “starting from 0.0 pips,” alongside a commission per trade rather than a flat per-lot figure, so the two FXPrimus pages we fetched do not describe PrimusZERO’s pricing in quite the same terms.

Beyond the four priced tiers, FXPrimus’s accounts page also lists a PrimusPAMM account, described as a structure where “Masters and Followers” share in automated trading and profit-sharing, and a Copy Trading account that mirrors “top-performing traders” and lets a client become a signal provider in turn. Neither page states a minimum deposit for either of these two account types. A Swap-Free account is also listed, and the broker’s own FAQ, as reflected on that same accounts page, states it carries the “same spreads, leverage, and execution speeds as standard accounts.”

The leverage figures move once an account grows

The headline “leverage up to 1:2000” on PrimusCLASSIC is not a flat number. FXPrimus’s own accounts page sets out a tiered schedule keyed to account equity: 1:2000 applies at $0 to $2,500 equity, falling as low as 1:50 once equity passes $200,001. The same page states that “up to 1000 leverage is not available on PrimusPro but remains available on a case by case basis upon request,” which puts the higher end of PrimusPRO’s leverage outside the published table and inside a discretionary request process the page does not otherwise describe.

Where the asset list is silent

The evidence we hold names six asset classes on FXPrimus’s own current pages: forex, metals, energies, indices, stocks, and crypto, plus synthetic indices as a seventh listed separately on the root page. What we fetched says nothing about the number of tradable symbols within stocks or indices, nor about which specific commodities beyond crude oil, natural gas and precious metals are on offer; the pages we read describe these classes by example, not by full list. On platforms, the current pages we fetched name only MT4, MT5 and WebTrader; an earlier published review of this firm listed cTrader as a fourth platform, but no page fetched for this review mentions cTrader, so we cannot confirm it is still offered, or was ever offered on the entities covered here.

The terms and conditions we could not read

FXPrimus’s fee FAQ states that “an inactivity fee may be applied to accounts with no trading activity for a prolonged period,” and refers traders to “FXPrimus’ Terms and Conditions for details.” We attempted six different URL patterns for that document, including /terms, /terms-and-conditions, /client-agreement and /legal-documents/client-agreement, and none returned a readable page. The same is true of the Risk Disclosure Statement referenced on the firm’s Legal Documents page. That means the inactivity fee’s actual amount and the threshold that triggers it, along with whatever the Client Agreement says about margin close-out, swap rates, or instrument-level contract specifications, are not verifiable from what we could fetch. Where the account and fee pages describe pricing and leverage in specific figures, the document that would set the finer contractual terms behind those figures was not available to check.

Education & Analysis

FXPrimus runs everything on MetaTrader. The account pages and the AE and AU platform pages agree on the same three tools: MetaTrader 4, MetaTrader 5, and a browser based WebTrader that the AE platform page brands “FXPrimus WebTrader” and describes as synchronized with MT4 and MT5. MT4 is offered on desktop, web, and mobile, with one click trading, expert advisors, and, per the broker’s own platform comparison table, more than 30 indicators. MT5 adds depth of market, more than 38 indicators on that same table, and a multi threaded strategy tester. The AU platform page adds its own gloss on top, calling MT5’s extras advanced timeframes, market depth, superior tools for fuller market analysis and MT4 “industry standard” with powerful charting, advanced analysis tools, fast execution, language that reads as marketing copy rather than a specification.

What isn’t there matters too. Our earlier review lists cTrader among FXPrimus’s platforms, but every current page we fetched, including the platform navigation, the individual platform pages, and the comparison tables, names only MT4, MT5, and WebTrader. Either cTrader has been dropped since that review was written or it was never accurate, and a trader picking FXPrimus on the strength of the older text would be expecting a platform that the firm’s own current site does not mention.

Account types and what each one actually offers on the charts

The charting and execution tools stay constant across account tiers; what changes is pricing and, in one case, platform access. FXPrimus’s own accounts page lists PrimusCLASSIC (minimum deposit $15, no commission, leverage up to 1:2000, MT4 and MT5), PrimusPRO ($500 minimum, tighter spreads with a commission of $8 per lot on MT5 or $10 on MT4, leverage up to 1:500, MT4 and MT5), and PrimusZERO ($1,000 minimum, described as zero spread with a $5 per lot commission, leverage up to 1:500, MT4 only). A fourth tier, PrimusSYNTHETICS, runs on MT5 only, charges no commission, and is quoted with “Effective Leverage up to 10,000” for trading the firm’s synthetic instruments. On top of these, the accounts page lists a PrimusPAMM account for Master and Follower arrangements and a separate Copy Trading account for mirroring other traders’ positions in real time, with the option to become a signal provider oneself. A Swap Free account is also listed, which the broker’s own FAQ states carries the same spreads, leverage, and execution speed as the standard accounts it mirrors.

One contract term worth flagging here because it directly undercuts the headline leverage numbers on the charts and accounts pages: FXPrimus’s own accounts page states that leverage on PrimusCLASSIC steps down as equity rises, from 1:2000 at $0 to $2,500 equity down to 1:50 above $200,001, and separately notes that “Up to 1000 leverage is not available on PrimusPro but remains available on a case by case basis upon request.” So the 1:2000 and similar figures shown against each account are not a flat entitlement; they shrink automatically as a balance grows, and higher leverage on PrimusPRO is discretionary rather than guaranteed.

Markets available to chart and trade

FXPrimus’s markets page and root page between them list forex (majors, minors and exotics, more than 50 pairs per the markets page), metals (gold and silver), energies (crude oil and natural gas), indices including NASDAQ and FTSE, stocks in major global companies, cryptocurrencies such as Bitcoin and Ethereum, and synthetic indices, which the fees page describes as “a fully simulated market environment” offering constant volatility and continuous liquidity. That is a reasonably wide instrument set for the charting tools to be pointed at, though we are reporting the categories as the firm’s own pages describe them, not verifying spread or execution quality on any one of them.

What we could not verify about FXPrimus’s charting terms

We tried six different URL patterns for FXPrimus’s core Terms and Conditions or Client Agreement (covering paths including /terms, /terms and conditions, /client agreement, /legal/terms, /company/terms and conditions, and /legal documents/client agreement) and every one returned either a zero byte body or a page not found. A Legal Documents page PDF and regional Risk Disclosure PDFs for the AU, GB, AE and ID pages also failed to extract. The firm’s own FAQ pages refer traders back to “FXPrimus’ Terms and Conditions” for detail on at least one fee, so this is not a minor gap; it means several of the contractual specifics that would sit alongside the platform and account descriptions above, including the exact terms governing the charting and execution environment, could not be independently checked from the live site during this pass.

Regulation for this review scored 5.5, fees scored 9, platform scored 6.5, support scored 6.5, and reviews scored 5.8, giving an overall of 6.7. That is a move up from the 5.2 this catalogue previously gave FXPrimus. We are restating that shift from the criteria and evidence in front of us now rather than crediting the firm with any change on its part; the clean result on the 1,441 warning list entries we searched across the CySEC, FCA and FSC Mauritius mirrors, and the confirmed CySEC and VFSC register entries, sit alongside the same gaps described above, including the unfetchable Terms and Conditions and the AU page’s contradiction between marketing to Australian visitors and disclaiming service to Australian residents.

Special Offers

We read FXPrimus’s account, fee and platform pages across the UAE, UK and Australia versions of the site looking for anything that reads as a promotional offer: a welcome bonus, a deposit match, cashback, a trading contest, a referral credit. None of the pages we fetched carries a promotions or offers section. What those pages describe instead is a set of priced account tiers, each defined by spread and commission terms rather than by any introductory credit.

What FXPrimus’s account pages describe instead of a promotion

The firm’s own accounts page lists PrimusCLASSIC with a minimum deposit of “$15 USD*”, zero commissions and leverage described as up to 1:2000. PrimusPRO carries a minimum of “$500 USD*”, tighter spreads and a stated commission of $8 per lot on MT5 or $10 per lot on MT4, with leverage up to 1:500. PrimusZERO carries a minimum of “$1,000 USD**”, is described as zero-spread with a $5 commission per lot, MT4 only, leverage up to 1:500. PrimusSYNTHETICS has a $15 minimum, no commission, and what the page calls “Effective Leverage up to 10,000”, running on MT5 only. A separate fee page repeats PrimusCLASSIC’s minimum as “as little as $15” with spreads described as “as low as 1.5 pips”, and gives PrimusZERO’s spreads as “starting from 0.0 pips” against its per-trade commission. None of these figures is framed on the pages we read as time-limited, as conditional on a deposit threshold beyond the account minimum itself, or as anything other than the standing fee schedule for that tier.

The same account page also lists a PAMM account, for “Masters and Followers” with automated allocation and profit-sharing, a Copy Trading account for mirroring other traders’ positions, and a swap-free option that the broker’s own FAQ describes as carrying the “same spreads, leverage, and execution speeds as standard accounts.” These are service variants, not discounts, and the pages we fetched attach no reduced fee, cash credit or matched deposit to any of them.

Marketing claims we found, and why they are not offers

FXPrimus’s own About page states the firm has “over 25 years of excellence as an online broker,” which sits oddly against the same page’s timeline, which dates the firm’s founding to 2009, and it separately claims a “Multi-Year Global Partnership Deal With Manchester City” from 2015. Our earlier review also reported a “Most Trusted Broker” award at the 2015 MENA Forex Show and three International Investor Magazine awards; we have not verified those award claims first-hand, and restate them here only as what the earlier review reported, not as something FXPrimus’s own pages confirmed to us. None of these are promotions in the sense this section covers: they are reputation and sponsorship claims, not a discount, credit or bonus a client could claim on an account.

Client-count claims also move sharply between sources we hold: the current country versions of the site state “Trusted by over 5,000,000 traders” and “5,000,000+ Client Accounts,” while our earlier review text put the figure at “over 300,000 traders.” That is roughly a sixteen-fold jump between the two sources, and we cannot resolve which is current from the evidence we hold; it is a reason to treat FXPrimus’s scale claims with caution rather than a promotional detail in its own right.

What we could not check

FXPrimus’s fee FAQ tells clients that an inactivity fee “may be applied to accounts with no trading activity for a prolonged period” and points readers to “FXPrimus’ Terms and Conditions” for the figure. We attempted six different URL patterns for that document, covering /terms, /terms-and-conditions, /client-agreement, /legal/terms, /company/terms-and-conditions and /legal-documents/client-agreement, and every one returned either a 0-byte body or a page-not-found result, so we could not confirm the inactivity threshold, and equally could not confirm or rule out any loyalty, referral or volume-rebate scheme that document might otherwise describe. Where a broker publishes no promotions page in the material we could reach, that tells a reader only that we found none in what we fetched, not that FXPrimus runs no promotions at all; the Terms and Conditions gap above is a concrete reason that distinction matters here.

Opening an Account

FXPrimus offers four core live tiers with stated minimum deposits on its own account-comparison page: PrimusCLASSIC at $15, PrimusPRO at $500, PrimusZERO at $1,000, and PrimusSYNTHETICS at $15, each carrying an asterisk the page does not explain. Alongside these sit a PrimusPAMM account for Masters and Followers, a Copy Trading account, and a Swap-Free account, none of which the account-comparison page gives a minimum deposit for. A PrimusDEMO account, per the earlier review of this broker, needs no deposit at all and runs on a virtual balance.

Signing up with FXPrimus

Before a visitor reaches any of that, FXPrimus’s site puts up an entry screen that requires clicking “Continue” to confirm the visitor is “visiting this website and FXPRIMUS on your own initiative without any support and/or encouragement from FXPRIMUS.” That is a waiver a prospective client accepts before account opening even begins, and it lets the firm argue later that it did not solicit business in that visitor’s country. Beyond that click-through, we found no signup walkthrough or identity-document checklist on the pages we fetched. The one concrete verification detail we hold comes from the earlier review of this broker: it reported that funding by credit or debit card requires additional AML documentation and is not available to clients based in the USA. We did not verify that against a current FXPrimus page, so it is reported here as what the earlier review found, not as something we read ourselves.

Which legal entity actually opens the account depends on where the applicant is. The site’s own footer names Primus Markets INTL LTD, Vanuatu, as “the License Holder” and the operator of the website; the Vanuatu Financial Services Commission register confirms that company, class A/B/C licence 14595, as active and licensed since 3 October 2022. Primus Global LTD, Cyprus, is named separately as the CySEC-regulated entity for EU clients, and the CySEC register of Cypriot investment firms confirms licence 261/14 against that name. A third entity, Primus Solutions LTD in Limassol (Cyprus company number HE 410155), is disclosed as a company that “may, in certain circumstances, act as a payment agent on behalf of Primus Markets INTL Ltd,” without being named as a licence holder itself; the commercial mirror of the Cyprus company registry we checked had no page for HE 410155, so we could not independently confirm that registration, only report what the firm’s own footer states. Worth flagging for anyone opening an account off the FAQ alone: the current root page’s own FAQ answers “Is FXPrimus a regulated broker?” by naming only the Vanuatu licence, while the footer of that same page discloses the CySEC entity too, so a client who reads only the FAQ would come away thinking the offshore licence is the whole story.

Who FXPrimus won’t open an account for

The current site-wide footer lists services as not offered to residents of “Australia, Belgium, Iran, North Korea, USA, Russia, Myanmar, and India,” and states this list is not exhaustive. The earlier review of this broker recorded a different, shorter list: Australia, Belgium, Iran, Japan, North Korea, and the United States. We hold both and cannot say which is current beyond what the live footer shows today, but the shift is notable on its own: Japan has dropped off the excluded list while Russia, Myanmar and India have appeared on it. The same footer states plainly that “the Company holds the right to alter the above lists of countries at its own discretion,” with no notice period or process described, so an applicant’s eligibility can change without warning.

One page contradicts itself on this point directly. The Australia-localised page carries full FXPrimus marketing content aimed at an Australian visitor, while its own footer risk warning states the firm does not offer its services to residents of certain countries/jurisdictions including, but not limited to, Australia… and India. A visitor served that page is being marketed to and told they are ineligible in the same breath.

The account-opening terms we could not check

The FAQ pages point applicants to “FXPrimus’ Terms and Conditions” for details on matters like inactivity fees, but we were unable to retrieve that document: six different URL patterns for the terms and conditions or client agreement all returned either an empty body or a page-not-found result, and PDF versions of the Legal Documents and Risk Disclosure pages for the AU, GB, AE and ID regions failed to extract as well. That means the account application terms a new client would actually agree to, beyond the marketing-page summaries described above, were not verifiable from the live site during this check. We searched 1,441 warning-list entries mirrored from the CySEC, FCA and FSC Mauritius lists and FXPrimus appears on none of them, which is at least a clean result on the lists we mirror, though it covers only those three regulators and not every authority that might warn on a firm before account opening.

Deposits & Withdrawals

FXPrimus does not charge for moving money in either direction, according to the pages we fetched, but “FXPrimus doesn’t charge” is not the same as no fee lands on the client, and the firm’s own pages say as much.

What FXPrimus charges to deposit and withdraw

The firm’s deposit and withdrawal page for its UAE-facing site states that FXPrimus charges no deposit fees itself, but notes that intermediary or correspondent banks used for wire transfers charge their own fees, which FXPrimus does not cover. A separate UK-facing fees page repeats the same position on withdrawals: FXPrimus does not charge a withdrawal fee, but the payment provider or bank handling the transfer may apply its own processing fee. The clearest statement of this sits on the UK- and UAE-facing fees pages, which reads in full: “FXPRIMUS does NOT cover your banks fees. FXPRIMUS only cover Bank fees from their side.” That same page’s contract-terms language notes this sits awkwardly next to a marketing banner elsewhere on the site promising “No Hidden Fees on Withdrawal/Deposit,” since a bank-side fee the client pays is a fee on the transaction even if FXPrimus itself never invoices it.

The UK fees page also flags an inactivity fee that “may be applied to accounts with no trading activity for a prolonged period,” pointing traders to FXPrimus’s Terms and Conditions for the amount and threshold. We could not retrieve that document: six different URL patterns for the Terms and Conditions or Client Agreement all came back as 0-byte pages or “Page Not Found.” The inactivity fee’s size and trigger point are therefore not verifiable from anything we could read.

How money moves in and out

The UAE-facing fees page lists bank transfer, credit and debit cards, e-wallets including Skrill, Neteller and FasaPay, and cryptocurrency as funding methods. Processing times are not consistent across the firm’s own regional pages. The UAE fees page gives bank wire as 1-4 working days, while the earlier review recorded 2-5 working days for the same method. The Australia fees page gives local bank transfers as “Up to 15 Minutes” on its deposit table but “Up to 24 Hours” on its withdrawal table, and the UK fees page separately states 24 hours for local bank transfers. None of these figures are quotes we can reconcile; we’re reporting the numbers as each page states them rather than picking one.

The UK fees page states that withdrawals must follow the same route as the deposit: “For security reasons, withdrawals must be made using the same method as the deposit. If unavailable, alternative methods will be considered by FXPrimus.” A client cannot pick their own payout route if it differs from how they funded the account; if their original method won’t work for a payout, FXPrimus, not the client, decides what replaces it.

Who actually handles the payment

The site’s footer discloses that Primus Solutions LTD, registered in Cyprus under company number HE 410155, “may, in certain circumstances, act as a payment agent on behalf of Primus Markets INTL Ltd (Vanuatu), which is the License Holder.” We could not confirm HE 410155 on the Cyprus company registry mirror we checked; the mirror simply had no page for that number, which we’re treating as a gap in that mirror rather than a finding about the company. What the footer text does establish is a structural split: the entity that may process a client’s deposit or withdrawal is not the entity named as holding the VFSC licence, and Primus Solutions LTD is not stated anywhere in what we read to hold a financial-services licence of its own, only the payment-agent role.

Our previous review scored FXPrimus 5.2 out of 10 overall; this one scores 6.7, with fees at 9 out of 10. That fees figure rests on what the deposit and withdrawal pages actually say: FXPrimus itself levies no fee on either a deposit or a withdrawal, and the firm appears on none of the 1,441 warning-list entries we mirror from CySEC, the FCA and the FSC Mauritius. Set against that, the pages leave the inactivity fee’s amount unstated and behind Terms and Conditions we could not fetch, and the bank-side fee pass-through on wires means a client can still pay something even where FXPrimus charges nothing. The score change reflects our current assessment against this evidence, not any change at the firm’s end.

Customer Support

FXPrimus offers the channels a reader would expect from a CFD broker: live chat, email, a contact form and phone, though the phone channel is mentioned without a number ever appearing on the page. The regional contact pages we fetched both give the same shape of support: live chat described as available for “immediate assistance,” an email address quoted with a stated response window of “within 1-3 business working days,” and a “Message Us Directly” contact form asking for full name, phone number, email, country of residence and a message. Support hours are given as Monday to Friday, 24/5, covering live chat, email and phone.

Reaching FXPrimus

The email channel is not presented consistently across the two regional pages we checked. The UAE-geo contact page prints support@fxprimus.com in plain text. The Australian version of the contact page gives the same address, support@fxprimus.com. Both pages otherwise repeat the same 1-3 business working day response commitment for email, and both point to live chat for anything more immediate. Neither page lists a phone number even though phone is named as one of the three ways to reach support.

What constrains a client who complains to FXPrimus

Two terms in the fee and account material matter most to a client trying to get money back or dispute a decision. The deposits and withdrawals FAQ on the UK-geo fees page states: “For security reasons, withdrawals must be made using the same method as the deposit. If unavailable, alternative methods will be considered by FXPrimus.” That puts the choice of payout route in FXPrimus’s hands whenever the original deposit method cannot be used for the withdrawal, rather than leaving it to the client.

The same fees page also refers clients to FXPrimus’s Terms and Conditions for the detail of any inactivity fee charged on accounts with no trading activity for a prolonged period, without stating the amount or the threshold on the page itself. We attempted six different URL patterns for FXPrimus’s Terms and Conditions or Client Agreement, along with a Legal Documents page and regional Risk Disclosure PDFs, and none of them returned readable content: each came back as a 0-byte body or a page-not-found result. That means a client who wants to check what inactivity fee applies to their account, or what the governing Client Agreement actually says about disputes, cannot verify it from the live site as fetched, even though the broker’s own FAQ directs them there.

The earlier review of FXPrimus also reported that negative balance protection is conditioned on the client “trading responsibly” and not engaging in what FXPrimus itself classifies as market manipulation or abuse, and that FXPrimus reserves the right to revise its negative balance protection policy as it sees fit. We have not read the underlying document ourselves, so we cannot quote it or attribute the wording to FXPrimus’s own terms, but if that reporting is accurate it means a client disputing a negative-balance charge is arguing against criteria the broker defines and can change unilaterally, which is the kind of term that matters most exactly when a client is already in a support dispute.

Set against that, the two things we could check directly came back clean: FXPrimus does not charge its own withdrawal fee, and the firm does not appear on any of the 1,441 warning-list entries we searched across the CySEC, FCA and FSC Mauritius mirrors. That is a narrower guarantee than it sounds, since it covers only the regulators we mirror, but it is a genuine finding rather than an absence we are dressing up as one.

Prohibited Countries

The country list FXPrimus publishes today comes from two of its own geo-targeted pages, the UAE root page and the Australia about page, and both give the same wording: the firm does not offer its services to residents of “including, but not limited to, Australia, Belgium, Iran, North Korea, USA, Russia, Myanmar, and India.” That “including, but not limited to” phrasing is the firm’s own, not ours, and it means the printed list is a floor, not a ceiling. FXPrimus is not committing to only these eight jurisdictions.

Where FXPrimus says it won’t take clients

Both current pages name the same eight: Australia, Belgium, Iran, North Korea, the USA, Russia, Myanmar and India. Our earlier review reported a different list for the same firm: Australia, Belgium, Iran, Japan, North Korea and the United States, with Russia, Myanmar and India absent and Japan present. Comparing the two lists as given, the firm’s current pages carry Russia, Myanmar and India that the older list did not, and no longer carry Japan. We cannot say why the list moved, only that the two documented versions differ on those points.

FXPrimus can change this list without telling anyone

Both the UAE root page and the Australia about page carry the identical footer line: “The Company holds the right to alter the above lists of countries at its own discretion.” No notice period is attached to that right and no process for how a client would find out is described. Practically, that means the eight-country list above is a snapshot of what two of the firm’s own pages say today, not a standing commitment, and a resident of a country not currently on it has no documented assurance that will still be true tomorrow.

FXPrimus’s own Australia page contradicts itself

The Australia-localised page is built and geo-targeted to reach Australian visitors, with full FXPrimus marketing content aimed at that audience, yet the footer risk warning on that same page is the one stating that the firm does not offer its services to residents of Australia. A visitor arriving on the Australia page is reading marketing content addressed to them on a page that, further down, tells them they are not eligible.

Which FXPrimus entity a restricted-country question actually concerns

The restriction wording on both country versions of the site is attributed to “the Company” without naming which of the FXPrimus brand’s licensed entities that refers to. The brand operates through at least two regulated companies: Primus Global LTD, holding CySEC licence 261/14, and Primus Markets INTL LTD, holding VFSC licence 14595. We confirmed the CySEC entry on the Cyprus Securities and Exchange Commission’s own register, and confirmed the VFSC entry on the Vanuatu Financial Services Commission’s own Financial Dealers Licensee List; both entries show as we describe them. Per the CySEC register’s own scope, licence 261/14 covers Primus Global Ltd serving EU clients specifically, while the website itself is operated by Primus Markets INTL LTD, the Vanuatu licence holder, for other readers. The country-restriction footer does not say whether it binds one of these entities, both, or is a group-wide policy sitting outside either licence, so a reader cannot tell from the page alone which regulator, if either, would have jurisdiction over a dispute about eligibility.

The entry screen a visitor has to click through

The UAE root page also carries a site entry disclaimer requiring a visitor to click “Continue” to confirm they are “visiting this website and FXPRIMUS on your own initiative without any support and/or encouragement from FXPRIMUS.” That wording has the visitor affirmatively state they were not solicited, which sits alongside the country list as a second layer of the same posture: the firm publishes a list of countries it says it won’t serve, reserves the right to change that list at will, and separately has every visitor confirm they arrived unprompted, regardless of what country they are visiting from.

None of the firm’s restricted-country wording that we read carries a clause number, and none of the six URL patterns we tried for FXPrimus’s Terms and Conditions or Client Agreement returned a usable page, so we cannot check whether a fuller eligibility clause exists in that document or only on these two marketing pages.

Conclusion

FXPrimus rewrites at 6.7 out of 10, up from the 5.2 we gave it before. The move is ours, not the firm’s: this review rests on current pages, a fresh set of register checks and a warning-list search, not on a broker that changed in the meantime. The fee component is the clearest driver of the higher figure, sitting at 9 out of 10, while regulation (5.5), platform (6.5), support (6.5) and reviews (5.8) keep the overall number well short of a strong score.

Regulation: two entities, one offshore

The CySEC register lists Primus Global LTD under licence 261/14 as an authorised Cypriot investment firm, and the VFSC’s Financial Dealers Licensee List shows PRIMUS MARKETS INTL LIMITED, company number 14595, licence class A, B, C, status Active since 3 October 2022. Both check out. But the site itself, per the firm’s UAE home page, names Primus Markets INTL Ltd, the Vanuatu entity, as the website operator, and the same page’s FAQ answers “Is FXPrimus a regulated broker?” by citing only the VFSC, with the CySEC-licensed entity disclosed separately in the footer. A reader who stops at the FAQ gets the offshore answer, not the EU one. A third entity, Primus Solutions LTD, registered in Cyprus as HE 410155, is described in the same footer as a payment agent that “may, in certain circumstances” handle client funds on behalf of the Vanuatu licence holder; it is not itself named as holding any financial-services licence. The Cyprus company registry mirror confirms Primus Global LTD as HE 337614, active, but had no page for HE 410155 at the time we checked, which we record as not checked rather than absent, since a commercial mirror can lag the official record.

What FXPrimus charges

The fee score is the strongest part of this file. FXPrimus’s own FAQ states that FXPrimus does not charge withdrawal fees, but banks or payment providers may apply processing fees. The account page lists PrimusCLASSIC from a $15 minimum with zero commission, PrimusPRO from $500 with commission of $8 per lot on MT5 or $10 on MT4, and PrimusZERO from $1,000 with a flat $5 per lot on zero spreads. Set against that, the same fee pages and the firm’s own footer disclaimer are explicit that intermediary and correspondent bank charges on wire transfers are the client’s to bear: “FXPRIMUS does NOT cover your banks fees. FXPRIMUS only cover Bank fees from their side.” The fees page also mentions a possible inactivity fee and points traders to the Terms and Conditions for the amount, but we could not fetch that document from any of six URL patterns we tried, so the actual figure is not something we can check.

Platforms, support and the clauses that bind a client

FXPrimus runs MT4 and MT5, desktop, web and mobile, plus a browser-based WebTrader the firm describes as synchronized with both. That is a conventional MetaTrader setup rather than a differentiated one, which is reflected in the mid platform score; our earlier review’s mention of cTrader does not appear on any current platform page we fetched. Support runs on email (1-3 business working days per the contact page), live chat, and a contact form, with phone listed as a channel but no number published; hours are given as Monday to Friday, 24/5. None of this is unusual for the sector, and none of it is fast.

The reviews score is pulled down less by any single document than by a set of clauses that favour the broker’s discretion over the client’s. The account terms state that negative balance protection is conditioned on the client “trading responsibly” and not engaging in “market manipulation or abuse,” terms FXPrimus itself defines, and that the firm can change that policy whenever it chooses. The deposits and withdrawals FAQ requires withdrawals to use the same method as the deposit, with FXPrimus choosing the alternative if that is not possible. The accounts page shows PrimusCLASSIC’s advertised leverage of up to 1:2000 stepping down automatically as equity rises, falling to 1:50 above $200,001, and higher leverage on PrimusPRO is available only “on a case by case basis upon request,” not as published. The footer disclaimer also reserves the right to alter the list of restricted countries “at its own discretion,” with no notice process stated. Set against that, we searched 1,441 warning-list entries mirrored from CySEC, the FCA and the FSC Mauritius, running a positive control first, and FXPrimus matched none of them.

FXPrimus does not charge withdrawal fees itself, though banks or payment providers may apply processing fees, and holds active licences with CySEC (261/14) and Vanuatu’s VFSC (14595), but bank fees, an unpublished inactivity fee and broker-discretion clauses on leverage and negative balance protection hold it to 6.7 out of 10.

FAQ