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CFD · CHECKED 10 OCT 2026

OctaFx review.

CFD broker (octabroker.com) whose main entity holds only a Saint Lucia IBC registration

6.1
OK-ISH
OUT OF 10
Open an account with OctaFx (opens the broker’s site)

AD DISCLOSURE: IF YOU OPEN AN ACCOUNT THROUGH THIS LINK WE MAY EARN A COMMISSION. IT NEVER MOVES THE SCORE. HOW THIS WORKS

THE VERDICT, IN PLAIN ENGLISH

OctaFx trades as octabroker.com, where Versustrategy Inc serves gb/ae/id/au clients under a Saint Lucia IBC registration only, naming no financial regulator. Its claimed South Africa FSP 51913 licence is registered to a different company, Orinoco Capital, on the FSCA register. Fees are low and MT4/MT5 are offered, but the absence of a confirmed regulator is the main reservation.

HOW THE SCORE BREAKS DOWN

Regulation

1.8
Fees

9.0
Platform

8.1
Support

4.8
Reviews

6.9

Each criterion is scored 1 to 10 from primary sources. The overall score is their unweighted mean. How scoring works.

THE QUICK FACTS

Founded 2011
Headquarters LC
Minimum deposit Not stated
Maximum leverage 200:1
Minimum spread 0.4
Withdrawal fee 0
Account opening 1-3
Platforms MT4 (MetaTrader 4), MT5 (MetaTrader 5), OctaTrader, Octa Global app / Trading App, Octa Copy app

WHAT WORKS

  • MT4 and MT5 offered alongside a proprietary web platform and mobile app
  • Separate Octa Copy app offered for copy-trading investors
  • Round-turn cost of $6 per lot on EURUSD, a published 'from' spread
  • 4.14-star average across 16,470 ratings
  • Live chat and email support with published, round-the-clock hours

WHAT DOES NOT

  • Versustrategy Inc, running octabroker.com for gb/ae/id/au, names no regulator
  • Only Saint Lucia IBC registration found for Versustrategy Inc, not a licence
  • Octa Markets Inc is also registered only as a Saint Lucia IBC
  • FSCA register shows FSP 51913 held by Orinoco Capital, not Octa Markets
  • Support entity and escalation path depend on which one onboarded you
  • cTrader appears only as a company-history milestone, not a live offering

Overview

TrueBroker is a free broker safety checker, and this page is our review of OctaFx, scored 6.1 out of 10 across regulation, fees, platform, support and reviews.

OctaFx is not one site but two, run by two differently named entities behind near identical page templates. The pages served to gb, ae, id and au visitors in our evidence come from octabroker.com, operated by Versustrategy Inc, registered in Saint Lucia. The page served to za visitors comes from octatrade.co, operated by Octa Markets Inc, with a registered address in Saint Lucia and a business address in Tortola, British Virgin Islands. None of the pages fetched from the octabroker.com entity, covering its root, about, contact, fees, markets and legal documents pages, names any financial services regulator anywhere. The only authorisation offered on those pages is the Saint Lucia company registration itself, and Saint Lucia’s free company name search does not publish registration numbers, incorporation dates or status behind that listing.

What we found on the register for OctaFx

We searched the Saint Lucia Registry of International Business Companies name search (Pinnacle St. Lucia) directly. “Versustrategy Inc. (IBC)” is listed there, marked as an International Business Company, confirming the entity exists as a registered business. “Octa Markets Incorporated (IBC)” is likewise listed and confirmed. In both cases the registration numbers quoted on OctaFx’s own legal documents pages, 2025 00917 for Versustrategy and 2023 00092 for Octa Markets Incorporated, could not be verified against the free search, since that search does not publish registration numbers, incorporation dates or status; those sit behind a paid, account only search. An IBC registration of this kind is a company registration, not a licence to deal in forex or CFDs.

The za legal documents page names a South Africa Financial Service Provider licence, number 51913, directly beneath the name Octa Markets Incorporated. We searched the FSCA FAIS register for FSP 51913 and it does exist, with status Authorized, but the licence holder on the register is “ORINOCO CAPITAL (PTY) LTD”, not Octa Markets Incorporated. The two are not unconnected: the same South African legal document set includes Orinoco FAIS disclosures, Orinoco terms and conditions, and an Orinoco POPIA and PAIA policy, and the South African iOS build of Octa’s trading app, bundle com.octatrading.zaf, is published by Orinoco Capital (Pty) Ltd with seller URL octafx.com. So the licence itself is real and sits within OctaFx’s own published arrangements, but the page displays that FSP number under a company name that the FSCA register does not attach it to.

We also searched 1,441 warning list entries mirrored from CYSEC, the FCA and the FSC Mauritius, running a positive control against three registers first to confirm an empty result means absence rather than a broken search. OctaFx appears on none of the 1,441 entries. That covers only the regulators we mirror, not every regulator worldwide, but it is a clean result worth recording.

What OctaFx charges

OctaFx’s root and fees pages state, as a general site wide claim not broken out by account or platform, that there are no trading commissions. The Spreads and conditions page adds a further site wide claim of zero swaps and no hidden fees. The same page describes instant withdrawals with no commissions and instant deposits through unspecified payment methods, without naming which methods are supported.

Platforms and markets

OctaFx offers MetaTrader 4 and MetaTrader 5, each shown with its own spread table on the Spreads and conditions page, alongside OctaTrader, described on the root page as OctaFx’s own platform with a customisable trading feed and AI trading support features; the leverage quoted for OctaTrader (1:200) differs from the leverage quoted elsewhere for MT4 and MT5. OctaFx also promotes an Octa Global mobile trading app and a separate Octa Copy app for copy trading investors. Markets listed on the gb markets page span forex majors, minors and ZAR pairs; indices including NAS100, SPX500, US30, AUS200, FRA40, EUSTX50, JPN225, UK100, GER40 and ESP35; commodities XBRUSD, XTIUSD and XNGUSD; metals XAUUSD and XAGUSD; cryptocurrencies; and stocks grouped by exchange region across the US, Hong Kong, Australia, several European markets, and Japan.

Who OctaFx will not serve, according to OctaFx

The gb served legal page requires visitors to self certify they are not a citizen of the EU or USA and not a resident of, or accessing from, Canada, the EU, India, Iran, Myanmar, North Korea, Pakistan, the Philippines, the United Kingdom or the United States, and disclaims any liability if that turns out to be false. That is worth pausing on, since this is the page served to UK visitors, and the same page’s footer separately states the entity does not serve residents of Canada, the EU, Iran, Israel, Japan, Myanmar, New Zealand, North Korea, the Philippines, the UK or the US, a list that does not match the access gate above it. A third, different list appears on the au contact page, where visitors are told the site is not intended for residents of the UAE, Hong Kong, Australia or Singapore (stated as non exhaustive) and must accept that “Octa is not licensed or authorised to provide services in your jurisdiction” before accepting full personal responsibility for complying with local law. Three OctaFx pages, three different exclusion lists.

Getting help from OctaFx

OctaFx offers live chat advertised as answering within 30 seconds and available 24/7, alongside a self service FAQ page. Which email address reaches support depends on which entity’s site served the client: support@octaassist.com on the octabroker.com pages, support@octatrade.co on the octatrade.co pages. Social channels listed across the contact pages include Facebook, Instagram, YouTube and Telegram.

We tried to fetch dedicated Terms, Client Agreement, Risk Warning, Fees and Pricing, Account Types and Platforms pages directly and each attempt returned a 404 or an empty body; only a Legal documents listing page, naming documents without showing their content, could be reached. So beyond what appears in the footers quoted above, including the standard risk disclosure that trading leveraged products “may result in the loss of all invested capital” and the statement that site content, including translations, “should not be considered a solicitation or offer for investment activities or investment advice or recommendation”, the underlying contractual text was not retrievable for this review.

Overview Table

Headquarters Saint Lucia (Versustrategy Inc registered address); Octa Markets Inc registered in Saint Lucia with a business address in Tortola, British Virgin Islands
Established Not stated
Countries Served Not stated as a single list; OctaFx’s own pages give conflicting exclusion lists (see above)
Regulated By South Africa FSP 51913 is named on OctaFx’s za legal page under “Octa Markets Incorporated,” but the FSCA register attaches that number to Orinoco Capital (Pty) Ltd, not Octa Markets Incorporated; no regulator is named on the octabroker.com pages
Minimum Deposit Not stated
Maximum Leverage 1:200 stated for OctaTrader; a different figure is referenced for MT4/MT5 but not given in the evidence reviewed
Total Instruments Not stated as a total; categories listed are forex, indices, commodities, metals, cryptocurrencies and stocks
Platforms MetaTrader 4, MetaTrader 5, OctaTrader, Octa Global app, Octa Copy app
Customer Support Live chat (24/7, claimed 30 second response), email (support@octaassist.com or support@octatrade.co depending on site), FAQ
Languages Not stated

Facts List

  • TrueBroker scored OctaFx 6.1 out of 10 overall, with regulation at 1.8, fees at 9, platform at 8.1, support at 4.8 and reviews at 6.9.
  • OctaFx operates through at least two entities: Versustrategy Inc (octabroker.com) and Octa Markets Inc (octatrade.co), on near identical page templates.
  • The Saint Lucia Registry of International Business Companies confirms both Versustrategy Inc and Octa Markets Incorporated as registered IBCs, but the free search does not verify the specific registration numbers OctaFx quotes, and an IBC registration is not a trading licence.
  • South Africa FSP 51913, named on OctaFx’s own za legal page under Octa Markets Incorporated, is held on the FSCA register by Orinoco Capital (Pty) Ltd, a company that appears elsewhere in OctaFx’s own South African legal documents and app store listing.
  • No financial regulator is named anywhere on the octabroker.com pages fetched for this review (root, about, contact, fees, markets, legal documents).
  • OctaFx does not appear on any of the 1,441 warning list entries we searched, mirrored from CYSEC, the FCA and FSC Mauritius.
  • OctaFx’s fee pages claim no trading commissions, zero swaps, no hidden fees, and no commission on withdrawals, as general site wide statements.
  • OctaFx offers MetaTrader 4, MetaTrader 5 and its own OctaTrader platform, plus separate Octa Global and Octa Copy mobile apps.
  • OctaFx’s own pages give three different, mutually inconsistent lists of excluded countries across the gb legal page’s access gate, its footer, and the au contact page’s access gate.
  • Dedicated Terms, Client Agreement, Risk Warning, Fees, Account Types and Platforms pages all returned 404s or empty bodies when we tried to fetch them; only a Legal documents listing page was reachable.

Key Takeaways

Where OctaFx actually sits on regulation

The regulation score here is 1.8 out of 10, and the evidence explains why. Most of the country pages in our evidence, including the UK, UAE, Indonesia and Australia versions, are served by an entity called Versustrategy Inc, and no page pulled from that entity’s site, octabroker.com, names any financial services regulator anywhere: not on the root page, the about page, the contact page, the fees page, the markets page, or the legal documents listing. The only thing standing behind that entity on these pages is a Saint Lucia company registration, and the Saint Lucia registry’s free name search confirms Versustrategy Inc. (IBC) exists there as an International Business Company, but that free search publishes no registration number, incorporation date or status, so the specific number 2025-00917 quoted on the site was not itself verified. A Saint Lucia IBC registration is a company registration, not a licence to deal in forex or CFDs.

A second entity, Octa Markets Inc, operates a different site, octatrade.co, served to South African visitors in our evidence. Its legal documents page names a South Africa Financial Service Provider licence, number 51913, directly under an entity called Octa Markets Incorporated. We checked FSP 51913 on the FSCA register and it is real and marked Authorized, but the licence holder on record is a different company, Orinoco Capital (Pty) Ltd, not Octa Markets Incorporated. Orinoco is not a stranger to Octa’s operation: the same South African legal document set includes Orinoco FAIS disclosures, Orinoco terms and conditions, and an Orinoco POPIA and PAIA policy, and the South African iOS trading app (bundle com.octatrading.zaf) is published by ORINOCO CAPITAL (PTY) LTD with seller URL octafx.com. So the licence is real and appears to belong to the same operation, but the name displayed on the page next to that licence number is not the name that holds it. The same Saint Lucia registry name search also lists Octa Markets Incorporated (IBC) as an International Business Company, again without a verifiable registration number, incorporation date or status behind the quoted 2023-00092.

Put together, OctaFx runs under at least two differently named fronts, and the one most visitors in our evidence land on carries no regulator at all, while the one that does display a regulator’s number displays it against the wrong company name.

Access gates that contradict each other

The UK served page requires a visitor to confirm they are “not a citizen of the European Union or the United States of America” and “not a resident of, or accessing the website from, Canada, the European Union, India, Iran, Myanmar, North Korea, Pakistan, the Philippines, the United Kingdom, or the United States of America”, on the exact page being served to UK visitors, and adds that OctaFx assume[s] no liability for any consequences arising from the violation of applicable local laws. The same page’s footer separately lists restricted regions as Canada, the EU, Iran, Israel, Japan, Myanmar, New Zealand, North Korea, the Philippines, the UK and the US, a list that does not match the access gate above it word for word. The Australia served contact page runs a third, different list again, naming the UAE, Hong Kong, Australia and Singapore as excluded, with wording that has the visitor acknowledge “Octa is not licensed or authorised to provide services in your jurisdiction” and accept “full responsibility for complying with all applicable local laws.” Three lists on three pages of the same site do not agree on who is excluded, so a reader cannot get a straight answer from the site itself about whether their own country is served.

What OctaFx charges and offers to trade

Fees score highest of the categories at 9 out of 10. The root and fees pages state “no trading commissions” as a general, site wide claim not broken out by account or platform, the Spreads and conditions page states “zero swaps, no hidden fees”, and the same page describes “instant withdrawals, no commissions” and “instant deposits through different payment methods” without naming which methods. Platforms on offer include MT4 and MT5, each shown with its own spread table on the Spreads and conditions page, plus OctaFx’s own OctaTrader platform, described as having a “customisable trading feed” and “AI trading support”, with leverage listed at 1:200 on that platform against different figures shown for MT4/MT5 elsewhere. Instruments run across forex majors, minors and ZAR pairs, indices including NAS100, SPX500 and US30, commodities, metals, cryptocurrencies, and shares grouped by exchange region including the US, Hong Kong, Australia and several European markets.

Getting help from OctaFx

Support scores 4.8 out of 10. The Indonesia contact page advertises live chat answering “in 30 sec” and available “24/7”, plus an email address, support@octaassist.com, and a self service FAQ. The South Africa contact page gives a different email, support@octatrade.co, matching the different entity operating that site. Which address and which entity a client ends up dealing with depends on which country’s version of the site onboarded them, and that split is not explained up front on either page. Numerous direct attempts to fetch dedicated Terms, Client Agreement, Risk Warning, Fees, Account Types and Platforms pages all returned a 404 or an empty body; only a legal documents listing naming the documents, not showing their content, could be reached, so none of the actual contractual text beyond what appears in page footers could be checked.

The warning list check

We searched 1,441 warning list entries mirrored from CYSEC, the FCA and FSC Mauritius, and OctaFx appears on none of them. We also ran a positive control on three registers, searching for a firm known to be listed, before treating any empty result as an absence. That result covers only the three regulators mirrored here, not a global sweep, but it is a clean result on the lists checked.

Licenses & Regulation

Octa’s own pages do not read as one regulated firm. It reads as two differently named companies, each running a nearly identical site, with the regulatory story changing depending on which one a visitor lands on.

Two entities, two stories

Versustrategy Inc, registered in Saint Lucia, operates octabroker.com, which is the site served to visitors in the UK, UAE, Indonesia and Australia in our evidence. No page fetched from that site, not the root, the about page, the contact page, the fees page, the markets page, or the legal documents listing, names any financial services regulator anywhere. Those pages do carry regulatory furniture: restricted jurisdiction notices, an access gate, an AML policy among the listed documents. What none of them carries is a regulator or a licence number. The only identifier of that shape is a Saint Lucia company registration, 2025 00917, for Versustrategy Inc, which records that a company exists and grants it no permission to take client money.

Octa Markets Inc, also registered in Saint Lucia with a business address in Tortola, British Virgin Islands, operates a separate site, octatrade.co, which is the one served to South African visitors in our evidence. That site’s legal documents page names a South Africa Financial Service Provider licence, number 51913, and lists it directly under the name Octa Markets Incorporated.

Which of these two fronts a client ends up on determines whether any financial regulator stands behind their account at all.

What the FSCA register actually shows for FSP 51913

We checked FSP 51913 on the FSCA FAIS register directly. It is authorized, but the licence holder on record is Orinoco Capital (Pty) Ltd, not Octa Markets Incorporated, the name Octa’s own page places directly above that number. Orinoco is not a stranger to Octa’s operation: the same South African legal documents set includes Orinoco FAIS disclosures, Orinoco terms and conditions, and an Orinoco POPIA and PAIA policy, and the South African iOS build of Octa’s trading app, bundle com.octatrading.zaf, is published in the App Store by Orinoco Capital (Pty) Ltd under the seller name octafx.com. So the licence is genuine and Orinoco is plainly part of Octa’s South African arrangements, but the page itself displays a real FSCA number against a company name that is not the FSCA’s licence holder.

The Saint Lucia registrations behind Octa Markets Incorporated and Versustrategy

We searched the Saint Lucia Registry of International Business Companies name search directly, running a positive control first so an empty result would mean absence rather than a broken search. Octa Markets Incorporated (IBC) is listed there, confirming the entity exists as an International Business Company. Versustrategy Inc (IBC) is likewise listed. In both cases the free name search publishes no registration number, incorporation date or status, those details sit behind a paid, account only search, so the specific numbers Octa’s own pages quote, 2023 00092 for Octa Markets Incorporated and 2025 00917 for Versustrategy Inc, were not verified against the register. More to the point, an IBC listing is a company registration, not a licence to deal in forex or CFDs, so neither entry gives either entity permission to handle client trades.

What the warning lists show

We searched 1,441 warning list entries mirrored from CySEC, the FCA and the FSC Mauritius, and Octa appears on none of them. That covers only the regulators whose lists we mirror, not every regulator worldwide, but it is a clean result across those three.

Contradictions inside Octa’s own access gates

The pages disagree with each other about who they will even serve. The UK served legal page requires visitors to confirm they are not a citizen of the EU or USA and not a resident of, or accessing from, Canada, the EU, India, Iran, Myanmar, North Korea, Pakistan, the Philippines, the UK, or the USA, on the same page that is itself the UK version of the site. The footer on that same page separately lists Canada, the EU, Iran, Israel, Japan, Myanmar, New Zealand, North Korea, the Philippines, the UK and the US as restricted regions. Neither list matches the access gate on the Australia served contact page, which instead names the UAE, Hong Kong, Australia and Singapore as excluded, non exhaustively, and requires the visitor to accept that “Octa is not licensed or authorised to provide services in your jurisdiction” and to take on full responsibility for complying with local law themselves. A reader cannot get a consistent answer from the site about whether their own country is even one Octa will serve.

Terms that could not be checked

Repeated attempts to fetch a dedicated Terms, Client Agreement, Risk Warning, Fees, Account Types or Platforms page directly, including /terms, /terms and conditions, /client agreement, /risk warning, /account types and /platforms, returned either a 404 or an empty body. Only a Legal documents listing page, naming documents without showing their content, was reachable. The Customer Agreement, Risk Disclosure and AML Policy that would actually bind a client on liability, liens, termination or governing jurisdiction were not retrievable from any URL tried, so none of those terms could be verified beyond what appears in page footers.

Support contact depends on which entity onboarded the client

The support email address itself splits along the same entity line: support@octaassist.com on the octabroker.com pages run by Versustrategy Inc, versus support@octatrade.co on the octatrade.co pages run by Octa Markets Inc. Which entity, and which complaint route, a client actually has is a function of which site onboarded them, and that split is not disclosed up front on either site.

How to Trade

Instruments on offer

The markets page in our evidence lists forex majors and minors plus ZAR pairs, each with its own trading hours schedule. Alongside currencies it lists indices including NAS100, SPX500, US30, AUS200, FRA40, EUSTX50, JPN225, UK100, GER40 and ESP35, again with individual trading hours. Commodities cover XBRUSD, XTIUSD and XNGUSD, and a separate metals heading covers XAUUSD and XAGUSD. Cryptocurrencies get their own heading with weekend trading hours listed. Stocks are grouped by exchange region: the US and Hong Kong, Australia, a bloc covering France, Great Britain, the Netherlands, Italy, Spain and Germany, and a further bloc covering Finland and Sweden, plus Japan. The Spreads and conditions page also refers to these collectively as “currency pairs, shares, cryptocurrencies, and more.”

Platforms: MT4, MT5 and OctaTrader

The Spreads and conditions page presents MT4 and MT5 as tabs, each with its own spread table, and OctaFx’s about page marks both as company history milestones, MT4 in 2013 and MT5 later. Alongside those, the root page for the ae version of the site describes OctaTrader as OctaFx’s own platform, with a “customisable trading feed” and “AI trading support” among its listed features. That same evidence set shows leverage on OctaTrader given as 1:200, a different figure from what earlier evidence recorded for MT4 and MT5, so the leverage available depends on which of the three platforms a position is opened on. Beyond the desktop and web platforms, OctaFx promotes an Octa Global app or Trading App through app store badges in its site footer, and a separate Octa Copy app aimed at copy trading investors, whose Android release is also listed as a company history milestone on the about page.

What OctaFx says it charges to trade

The root page served to ae visitors states there are no trading commissions, as a general, site wide claim that is not broken out by account or platform. The za Spreads and conditions page adds that swaps are zero and there are no hidden fees, again as a site wide claim rather than one tied to a specific account type. The same za fees page describes withdrawals as instant with no commissions, and deposits as instant through unnamed payment methods, without naming the individual payment providers involved.

Which entity actually takes the trade

Which company stands behind the account depends on which version of the site a client lands on. The gb, ae, id and au pages in our evidence are served from octabroker.com, operated by Versustrategy Inc of Saint Lucia, and no page fetched from that entity, root, about, contact, fees, markets or the legal documents listing, names any financial services regulator. The za pages instead come from octatrade.co, operated by Octa Markets Inc, whose registered address is in Saint Lucia and whose business address is given as Tortola, British Virgin Islands. That entity’s Legal documents page names a South Africa Financial Service Provider licence, number 51913, immediately below an entity called Octa Markets Incorporated. We searched the FSCA register directly for that number: FSP 51913 is listed as Authorized, but held by Orinoco Capital (Pty) Ltd, not Octa Markets Incorporated. Orinoco is not unconnected to Octa, the same South African legal documents set includes Orinoco FAIS disclosures, Orinoco terms and conditions and an Orinoco POPIA and PAIA policy, and the South African iOS app for Octa’s trading platform is published by ORINOCO CAPITAL (PTY) LTD with seller URL octafx.com. What the page does not do is show FSP 51913 against the name it is actually held under.

We also searched the Saint Lucia Registry of International Business Companies name search for the two registration numbers quoted on the site’s legal documents pages. The quoted 2025-00917 was not verified. The free name search does not publish a registration number, incorporation date or status for either, those sit behind a paid, account only search, and in any case an IBC listing is a company registration, not a licence to deal in forex or CFDs.

Access restrictions that bind on entry

The gb legal page gates entry with a click through confirmation that the visitor is not a citizen of the EU or USA and is not a resident of, or accessing from, Canada, the EU, India, Iran, Myanmar, North Korea, Pakistan, the Philippines, the UK or the USA, a list that includes the UK even though this is the page served to UK visitors. The same page states: “We assume no liability for any consequences arising from the violation of applicable local laws.” Its footer separately lists Canada, the European Union, Iran, Israel, Japan, Myanmar, New Zealand, North Korea, the Philippines, the United Kingdom and the United States of America as restricted regions the entity does not serve, again on the page served to a UK visitor. The au contact page runs a different gate again, naming the UAE, Hong Kong, Australia and Singapore as jurisdictions the site is not intended for, and states: “you understand that Octa is not licensed or authorised to provide services in your jurisdiction… you accept full responsibility for complying with all applicable local laws and regulations.” That list does not match the standard footer list on OctaFx’s other pages, so a trader opening a position cannot get a consistent answer from the site about which countries are actually excluded.

No dedicated Terms, Client Agreement, Risk Warning, Account Types or Platforms page could be fetched directly in our evidence, repeated attempts at URLs such as /terms, /client-agreement and /risk-warning returned a 404 or an empty body, so the contractual detail governing margin calls, stop outs, position limits or dispute handling could not be checked beyond what appears in the page footers quoted above.

Account Types

OctaFx does not publish a page that lays out named account tiers with their minimum deposits and spreads. We tried to fetch a dedicated account types page directly, along with terms, client agreement, risk warning and platforms pages, and every one of those requests came back either as a 404 “page not found” or an empty body. The only page we could reach that lists any legal or pricing detail is a Legal documents listing, and a Spreads and conditions page broken out by platform rather than by account. So what follows is what those pages actually say, not a tier by tier account breakdown, because OctaFx’s own sites did not give us one to check.

The platforms a client is actually choosing between

The Spreads and conditions page shows separate spread tables for MT4 (MetaTrader 4) and MT5 (MetaTrader 5). Both platforms also turn up on OctaFx’s about page as company history milestones, MT4 dated to 2013 and MT5 recorded as a later addition. Alongside these, OctaFx’s root page describes a third platform, OctaTrader, as OctaFx’s own build, with a “customisable trading feed” and “AI trading support” as its stated features. Beyond the desktop and web platforms, OctaFx promotes an Octa Global app for general trading, via app store badges in its site footer, and a separate Octa Copy app aimed at copy trading investors, whose Android release the about page also dates as a company milestone.

What OctaFx says trading costs, without naming a tier

OctaFx’s root page states there are “No trading commissions”, as a general, site wide claim that is not broken out by account or by platform. The Spreads and conditions page separately claims “Zero swaps, no hidden fees”, again as a blanket statement rather than one attached to a named account. The same page states that withdrawals are instant and carry no commission, and that deposits are instant “through different payment methods”, without naming which payment methods those are. None of these three claims is tied to a minimum deposit, a spread figure in pips, or a named account tier anywhere we could reach on the site, so we can report that OctaFx makes them, but not what, if anything, separates one paying tier from another.

Two entities, two sites, and no single account structure between them

The pages in our evidence are not all served by the same company. The gb, ae, id and au versions of the site run on octabroker.com, operated by Versustrategy Inc, whose Legal documents page names no financial services regulator at all, only a Saint Lucia company registration. The za version runs on a different domain, octatrade.co, operated by Octa Markets Inc, whose own Legal documents page names a South Africa Financial Service Provider licence, number 51913, under the heading “South Africa licence“, positioned directly beneath the name Octa Markets Incorporated. We checked FSP 51913 against the FSCA’s FAIS register directly, and the licence is held by a different company, Orinoco Capital (Pty) Ltd, not Octa Markets Incorporated. Orinoco is not a stranger to OctaFx’s own arrangements: the same South African Legal documents page also lists Orinoco FAIS disclosures, Orinoco terms and conditions and an Orinoco POPIA and PAIA policy, and the South African build of OctaFx’s iOS app is published by ORINOCO CAPITAL (PTY) LTD under seller URL octafx.com. So the licence itself is real, but the name printed above it on OctaFx’s own page is not the name the regulator has on file. Because account terms are set by whichever of these entities actually opens the account, and the site does not make that distinction clear before a visitor signs up, we cannot say the pricing described above applies uniformly across every country version of the site.

Where the paper trail runs out

We also checked the Saint Lucia Registry of International Business Companies name search directly. It lists “Versustrategy Inc. (IBC)” and, separately, “Octa Markets Incorporated (IBC)”, both marked as International Business Companies. That free search publishes no registration number, incorporation date or status, those details sit behind a paid, account only search, so the registration numbers quoted on OctaFx’s own Legal documents pages, 2025-00917 for Versustrategy and 2023-00092 for Octa Markets Incorporated, were not something we could verify against the register. An IBC listing is in any case a company registration, not a licence to deal in forex or CFDs, so it tells a client nothing about who is authorised to hold their deposit under whichever account they end up opening.

Negative Balance Protection

We did not find a page from Octa that states a negative balance protection policy, a margin call level, or a stop-out percentage. What we can report is what the pages we did fetch say about capital loss, and what we could not retrieve at all.

What Octa’s own footer risk disclosure says

The footer on the page we fetched carries a standard risk warning, reproduced here exactly as published: Trading leveraged financial products involves significant risk and may result in the loss of all invested capital… Past performance should not be considered indicative of future results. That sentence tells a client they can lose everything they have deposited; it says nothing about whether losses can run past the deposited balance, and nothing about a mechanism that closes positions before that happens. The same footer separately states, “The content on this website, including translations, should not be considered a solicitation or offer for investment activities or investment advice or recommendation,” which limits what a client can hold OctaFx to based on anything else published on the site.

The documents that would settle this were not reachable

A negative balance policy, if one exists, would normally sit in a Client Agreement or Risk Warning document rather than a footer disclosure. We tried to fetch those directly, along with Terms and Conditions, an account-types page and a platforms page, using the URLs Octa’s own site structure implies (/terms, /terms-and-conditions, /client-agreement, /risk-warning, /account-types, /platforms). Every one of those returned a 404 “page not found” or an empty body. The only reachable page was a Legal documents listing that names documents rather than showing their contents. So the pages we fetched describe the general risk of losing invested capital and say nothing about negative balance protection, margin calls or stop-out levels, and we could not read the documents that would normally cover the mechanics of a margin close-out.

Which Octa entity would stand behind a shortfall is not settled either

Whether a negative balance is made good, and by whom, depends on which entity actually held the account, and Octa’s own pages do not agree with each other on that point. The Legal documents page served to South African visitors names a South Africa Financial Service Provider licence, no. 51913, directly under the name Octa Markets Incorporated. We checked the FSCA register directly for FSP 51913 and it is held by Orinoco Capital (Pty) Ltd, Authorized status, not by Octa Markets Incorporated. Orinoco is not a stranger to Octa’s operation: the same South African legal document set includes Orinoco FAIS disclosures, Orinoco terms and conditions and an Orinoco POPIA and PAIA policy. The page nonetheless displays FSP 51913 against the Octa Markets Incorporated name, so a South African client reading that page cannot tell from it which of the two companies would owe them money if a trade went against them. No page fetched from the octabroker.com entity, Versustrategy Inc, which serves the gb, ae, id and au versions of the site in our evidence, names any financial-services regulator at all; the only credential offered for that entity across those pages is a Saint Lucia company registration, which we confirmed on the Saint Lucia Registry of International Business Companies name search shows Versustrategy Inc as an International Business Company, not as a licence to deal in forex or CFDs.

Leverage, and why it matters for how far a loss can run

How far an account’s drawdown can run before a margin close-out is triggered depends partly on the leverage applied, and Octa’s own pages do not give one figure. The root page for OctaTrader, OctaFx’s own platform, lists leverage of 1:200 on that platform, while the Spreads and conditions page’s MT4 and MT5 tabs give leverage separately per platform. A client trading the same instrument on OctaTrader rather than MT4 or MT5 is therefore working with a different leverage cap, which changes how much price movement it takes to reach a margin call, without either of the pages we fetched stating what happens once that point is reached.

Where the access-gate liability language fits

Separately from margin mechanics, the access gate served to UK, UAE, Indonesian and Australian visitors states, “We assume no liability for any consequences arising from the violation of applicable local laws,” after requiring the visitor to self-certify they are not resident in a long list of excluded countries, a list that includes the United Kingdom on the very page served to UK visitors. That clause disclaims OctaFx’s liability for a client’s own legal exposure from using the site; it is not a statement about trading losses, but it sits in the same legal-documents flow a client would need to work through to find any negative balance terms, and none were in it.

Trading Instruments

OctaFx publishes its instrument list on the markets page for the UK served version of the site, and it is a wide one. Forex covers major and minor pairs plus ZAR pairs, each with its own trading hours schedule. Indices run to NAS100, SPX500, US30, AUS200, FRA40, EUSTX50, JPN225, UK100, GER40 and ESP35. A separate commodities heading lists XBRUSD, XTIUSD and XNGUSD, and a metals heading lists XAUUSD and XAGUSD, each with individual trading hours. Cryptocurrencies get their own heading with weekend trading hours stated separately. Stocks are grouped by exchange region: the U.S. and Hong Kong, Australia, France, Great Britain, the Netherlands, Italy, Spain and Germany, and Finland and Sweden and Japan. The Spreads and conditions page also refers to these generically as “currency pairs, shares, cryptocurrencies, and more.”

What OctaFx says trading costs

The root page served to UAE visitors states, as a general site wide claim rather than one broken out by account or platform, that there are no trading commissions. The Spreads and conditions page served to South African visitors adds a separate general claim of zero swaps and no hidden fees. Neither of these fee pages sets out spreads, swap tables or commission schedules per instrument in the evidence gathered here, so what is confirmed is the site’s own general wording, not a line by line pricing breakdown.

Platforms carrying the OctaFx instrument list

The Spreads and conditions page served to UAE visitors shows MT4 and MT5 each as a tab with its own spread table, and OctaFx’s about page lists MT4 and MT5 availability as company history milestones from 2013 onward. The UAE root page also describes OctaTrader as OctaFx’s own platform, with a “customisable trading feed” and “AI trading support” among its features, and states leverage on this platform at 1:200, which the evidence notes differs from the leverage listed for MT4 and MT5 elsewhere. Alongside these, OctaFx promotes its own Octa Global mobile trading app through app store badges in the site footer, and a separate Octa Copy app dedicated to copy trading investors, with its Android release also listed as an about page milestone.

Which entity’s instrument list a client actually gets

The instrument and markets data in our evidence comes from the gb served version of the site, which the legal documents page identifies as run by Versustrategy Inc, registered in Saint Lucia. The za served version of the site runs on a different domain, octatrade.co, operated by Octa Markets Inc, also registered in Saint Lucia with a business address in Tortola, British Virgin Islands. Both sites use near identical templates and branding. Which of these two entities a visitor lands on, and therefore which company’s terms actually govern the instruments listed above, depends on the geography the site detects, and the fee and payment pages fetched for this review did not repeat the full markets list under the za entity to confirm it matches instrument for instrument.

Access restrictions that sit alongside the instrument list

The gb served legal page requires visitors to click through a statement confirming they are not a citizen of the EU or USA, and not a resident of or accessing from Canada, the EU, India, Iran, Myanmar, North Korea, Pakistan, the Philippines, the UK or the USA, a list that includes the UK even though this is the UK served page. The same page’s footer separately states the entity does not serve residents of Canada, the EU, Iran, Israel, Japan, Myanmar, New Zealand, North Korea, the Philippines, the UK or the USA, a list that does not match the access gate wording on the same page. The contact page served to Australian visitors carries a third, non exhaustive list naming the UAE, Hong Kong, Australia and Singapore, and requires the visitor to acknowledge that OctaFx is not licensed in their jurisdiction and to accept responsibility for complying with local law themselves. None of these three lists matches the other two, so which markets a given visitor can actually trade, and under what legal cover, is not consistent across OctaFx’s own pages.

What we could not verify about the OctaFx instrument set

Repeated attempts to fetch dedicated Terms, Client Agreement, Risk Warning, Fees and Pricing, Account Types and Platforms pages directly, including paths such as /terms, /terms-and-conditions, /client-agreement, /risk-warning, /account-types and /platforms, returned either a 404 page not found or an empty body. Only a Legal documents listing page, which names documents rather than showing their content, could be reached. That means the contract terms governing which instruments are tradable, at what margin and under what conditions, could not be checked beyond what appears in page footers and the markets and fees pages already described here.

Education & Analysis

OctaFx’s own pages list five separate pieces of software rather than one platform: MT4 and MT5 as tabs on the Spreads and conditions page, each with its own spread table; a proprietary OctaTrader described as having a “customisable trading feed” and “AI trading support”; a mobile Octa Global / Trading App; and a separate Octa Copy app dedicated to copy-trading, whose Android release OctaFx’s own about page logs as a company-history milestone.

MT4 and MT5 alongside OctaTrader

MT4 and MT5 aren’t presented as legacy add-ons here. OctaFx’s about page marks “MT4 platform available” as a 2013 milestone and “MT5 is available” as a later one, and both still get a live tab with a dedicated spread table on the Spreads and conditions page we fetched. That gives a trader access to the two platforms most third-party analysis tools, expert advisors and signal services are built for, on top of whatever OctaTrader itself offers.

OctaTrader is marketed as OctaFx’s own build, with a “customisable trading feed” and “AI trading support” named as features on the root page we pulled. Each is introduced with a line of description and no more, so what either covers in practice is not set out anywhere we could read, and no dedicated platforms page was reachable to check further: we tried a /platforms URL directly and it came back 404, along with every other dedicated page we tried (/terms, /client-agreement, /risk-warning, /account-types). One inconsistency worth flagging: earlier evidence in our evidence put OctaTrader’s leverage at 1:200 against a different figure quoted for MT4 and MT5, meaning the platform a client trades on doesn’t just change the interface, it appears to change the leverage terms attached to the account.

What OctaFx’s page doesn’t say about its charting tools

Nothing in the pages we fetched (root, about, fees, markets, contact) describes charting features, timeframes, indicator counts, or drawing tools for any of the five platforms by name. The “customisable trading feed” and “AI trading support” lines are the only functional claims about OctaTrader’s analysis capability that appear anywhere in our evidence, and neither is expanded on. We didn’t find a dedicated platforms or features page to check against, since every direct attempt at one returned a 404 or an empty body. That’s a gap in what we could fetch, not a claim that OctaFx offers nothing beyond MT4/MT5’s standard toolset; it just means the analysis features specific to OctaTrader, or to either app, aren’t verifiable from what’s published where we looked.

Copy trading as a separate app

Octa Copy is listed as its own product, not a mode inside the main trading app, and OctaFx’s Android release for it is treated as a dated milestone on the about page, the same way MT4 and MT5’s launches are. That’s the extent of what the evidence shows: a name, a platform (Android), and its place in the company’s own history page. Nothing in our evidence describes how copy allocation, follower risk settings, or strategy-provider fees work inside it.

Instrument coverage feeding into the charts

The markets page we pulled lists what a trader actually has to chart across these platforms: forex majors, minors and ZAR pairs; ten named indices (NAS100, SPX500, US30, AUS200, FRA40, EUSTX50, JPN225, UK100, GER40, ESP35); three commodities (XBRUSD, XTIUSD, XNGUSD); two metals (XAUUSD, XAGUSD); a crypto group with its own weekend trading hours; and shares grouped by exchange region covering the US, Hong Kong, Australia, and a run of European markets. Each instrument group carries its own trading-hours schedule on that page, which matters for anyone setting alerts or session-based strategies across MT4, MT5 and OctaTrader alike, since a mismatch in hours between platforms isn’t something our evidence lets us check.

Special Offers

OctaFx’s Spreads and conditions page does list a promotional credit: a “50% deposit bonus on every deposit”. The root page advertises “no trading commissions” as a site wide, blanket claim not broken out by account type, and the Spreads and conditions page repeats a similar general promise: “zero swaps, no hidden fees”. Neither page frames these as limited time offers or sign up incentives; both read as standing claims about how OctaFx prices its accounts, not as promotions with an expiry date or a qualifying deposit.

What OctaFx’s fee pages actually describe

The same za fees page states that withdrawals are instant and carry no commissions, and that deposits are instant “through different payment methods”, though it does not name which payment methods qualify or whether any of them carry their own promotional terms. Nothing in the evidence we hold ties these zero commission, zero swap and instant withdrawal claims to a bonus scheme, a deposit match, a cashback percentage or a referral credit. We are reporting what the pages say about pricing, not what they say about promotions, because the two are not the same thing and the pages do not connect them.

Why we cannot describe a promotions program

We reached OctaFx’s spreads and conditions page, its company page, its contact page and its Legal documents listing, the last of which names documents rather than showing their content. Dedicated pages for Terms, Client Agreement, Risk Warning, Account Types and Platforms returned a 404 “page not found” or an empty body at every conventional address we tried. No promotions or offers page was among the pages we fetched at all. That gap means we cannot report on a welcome bonus, a deposit bonus tier, a trading contest, a cashback rebate schedule or any conditions attached to one, because none of those pages came back with content for us to read.

What we can say is narrower and comes straight from the material we did retrieve: the fee related claims on OctaFx’s root and Spreads and conditions pages are pitched as ordinary account pricing, no commissions, no hidden fees, no swap charges, instant and free withdrawals, rather than as time limited or conditional promotional offers. Whether OctaFx runs bonus campaigns, seasonal promotions or referral incentives elsewhere on its site is not something the pages we hold speak to either way.

Opening an Account

OctaFx runs its onboarding through whichever of its two front entities served the visitor, and our evidence does not contain a step-by-step signup flow, deposit-verification page or KYC document list for either one. What it does contain is the access gate a visitor has to click through before reaching the site at all, and that gate is where the restrictions actually sit.

The access gate, not a signup form

On the gb-served pages (operated by Versustrategy Inc, per the octabroker.com legal page), the visitor must click through a statement reading: “By accessing this website, you confirm that you are not a citizen of the European Union or the United States of America, and that you are not a resident of, or accessing the website from, Canada, the European Union, India, Iran, Myanmar, North Korea, Pakistan, the Philippines, the United Kingdom, or the United States of America. We assume no liability for any consequences arising from the violation of applicable local laws.” That is a self-certification, not an identity check, and it is followed by a disclaimer that OctaFx carries no liability if the person clicking it is lying.

The same UK-served page carries a separate footer statement naming the “Restricted regions” where the operating entity says it does not provide services: Canada, the European Union, Iran, Israel, Japan, Myanmar, New Zealand, North Korea, the Philippines, the United Kingdom, and the United States. That footer sits on the page a UK visitor is looking at, which means a UK reader is told twice on their own version of the site that the entity does not serve UK residents, while nothing on that page explains what account status that leaves them in if they sign up anyway.

A different list for a different set of visitors

The au-served contact page runs a different gate again: Due to regulatory restrictions, this website is not intended for residents of certain jurisdictions, including but not limited to the UAE, Hong Kong, Australia, and Singapore… you understand that Octa is not licensed or authorised to provide services in your jurisdiction… you accept full responsibility for complying with all applicable local laws and regulations. Here the visitor is asked to tick past an admission that OctaFx holds no licence where they live, and to accept personal responsibility for using an unauthorised provider rather than being blocked outright. That excluded list, naming Australia, the UAE, Hong Kong and Singapore, does not match the standard footer list on OctaFx’s other pages, which names Canada, the EU, Iran, Israel, Japan, Myanmar, New Zealand, North Korea, the Philippines, the UK and the US instead and does not mention Australia, the UAE, Hong Kong or Singapore at all. A person reading the site cannot get one consistent answer out of it about whether their own country is on the excluded list.

Which entity actually opens the account

The name behind the account differs by which site version a visitor lands on. Pages served under octabroker.com list Versustrategy Inc as the operating entity, registered in Saint Lucia, and our evidence found no financial-services regulator named anywhere on that entity’s root, about, contact, fees, markets or legal-documents pages, only the Saint Lucia company registration. Pages served under octatrade.co, which reached some South African visitors in our evidence, instead list Octa Markets Inc, with a registered address in Saint Lucia and a business address in Tortola, British Virgin Islands, and that entity’s Legal documents page names a South Africa Financial Service Provider licence, number 51913, directly under the name “Octa Markets Incorporated.” We checked FSP 51913 on the FSCA register directly: it is authorised, but it is held by Orinoco Capital (Pty) Ltd, not by Octa Markets Incorporated, even though Orinoco’s own FAIS disclosures, terms and POPIA/PAIA policy sit in the same South African legal-document set and Octa’s South African app is published by Orinoco Capital under the seller URL octafx.com. So the licence tracks back into Octa’s own arrangements, but the page attaches that FSP number to a company name that is not the licence holder of record.

We also checked the Saint Lucia registry directly for both entity names quoted on these pages. “Versustrategy Inc. (IBC)” and “Octa Markets Incorporated (IBC)” both appear on the Saint Lucia Registry of International Business Companies name search, each marked as an International Business Company, but that free search publishes no registration number, incorporation date or status; those details sit behind a paid, account-only search. That confirms company existence, not the registration numbers quoted on Octa’s own pages, and an IBC registration is a company registration rather than a licence to deal in forex or CFDs.

Support contact depends on which entity onboarded the client

Which support address a client is given also tracks the entity split: pages under octabroker.com (Versustrategy Inc) list support@octaassist.com, while pages under octatrade.co (Octa Markets Inc) list support@octatrade.co. A client’s complaint-handling route appears to depend on which group entity took them on, and that split is not spelled out anywhere in a signup flow our evidence could reach.

What we could not verify about the sign-up process itself

We tried to fetch dedicated Terms, Client Agreement, Risk Warning, and Account Types pages directly, including /terms, /terms-and-conditions, /client-agreement, /risk-warning and /account-types, and every one returned a 404 or an empty body. Only a Legal documents listing page, naming documents rather than showing their content, was reachable. That means none of the actual verification requirements, identity-document rules, or account-opening conditions that would sit inside a Customer Agreement or onboarding KYC policy could be checked from what our evidence retrieved. We also searched 1,441 warning-list entries mirrored from CySEC, the FCA and the FSC Mauritius, running a positive control against a known-listed firm on each register first, and OctaFx’s names do not appear on any of them; that is a clean result on the lists we mirror, not a clearance from every regulator worldwide.

Deposits & Withdrawals

OctaFx’s own pages make thin claims about the mechanics of moving money in and out of an account. The Spreads and conditions page served to South African visitors states “Instant withdrawals, no commissions” and “instant deposits through different payment methods,” without naming a single payment method, a minimum amount, a processing window, or a currency. A separate page served to UAE visitors repeats the “No trading commissions” line, and the same South African page adds “Zero swaps, no hidden fees.” All three are general, site wide claims sitting on marketing pages, not line items on a fee schedule, so there is nothing here to check a specific withdrawal against.

What OctaFx’s pages do not show

We tried to fetch dedicated Terms, Client Agreement, Risk Warning, Account Types and Platforms pages directly, including paths such as /terms, /terms and conditions, /client agreement, /risk warning, /account types and /platforms. Every one of those returned a 404 page not found or came back empty. The only page we could reach was a Legal documents listing, which names documents rather than showing their content. That means none of the actual contractual language on withdrawal processing times, rejected payment handling, minimum withdrawal amounts, or fees charged by intermediary payment providers was retrievable from any URL we tried. The “no commissions” and “instant” claims on the fees pages are marketing statements; the document that would set out the operative terms was not reachable.

Which entity is actually holding the money

Our evidence shows two different operating entities depending on which country version of the site a visitor lands on. The gb, ae, id and au pages in our evidence are served from octabroker.com, run by Versustrategy Inc of Saint Lucia. The za pages are served from octatrade.co, run by Octa Markets Inc, whose Legal documents page gives a registered address in Saint Lucia and a business address in Tortola, British Virgin Islands. A client’s deposit and withdrawal relationship, and the support address attached to it, depends on which of these two fronts onboarded them: octabroker.com pages give support@octaassist.com, while the octatrade.co legal and contact pages give support@octatrade.co.

Neither octabroker.com page we fetched, root, about, contact, fees or the legal documents listing, names any financial services regulator anywhere. The only oversight referenced for that entity is a Saint Lucia company registration, no. 2025-00917 for Versustrategy Inc. We checked that number against the Saint Lucia Registry of International Business Companies name search (Pinnacle St. Lucia), and it confirmed Versustrategy Inc. (IBC) is listed there, marked as an International Business Company. That free search publishes no registration number, incorporation date or status behind that listing, and an IBC registration is a company registration, not a licence to deal in forex or CFDs, so the number quoted on the site was not itself verified against the register.

The Octa Markets Inc side, used for za pages, does reference a regulator: a “South Africa licence” for a Financial Service Provider, number 51913, listed under the name Octa Markets Incorporated on the same Legal documents page. We searched the FSCA FAIS register for FSP 51913 and it is Authorized, but held by a company called Orinoco Capital (Pty) Ltd, not Octa Markets Incorporated. The two companies are not unconnected: the same South African legal document set includes Orinoco FAIS disclosures, Orinoco terms and conditions and an Orinoco POPIA and PAIA policy, and Octa’s South African iOS app (bundle com.octatrading.zaf) is published by ORINOCO CAPITAL (PTY) LTD with seller URL octafx.com. So the licence itself checks out on the FSCA register, but the entity name printed against it on Octa’s own page is not the entity that register shows as holding it, which matters for a client trying to work out who they can complain to and under which framework.

The same Legal documents page also names Octa Markets Inc under Saint Lucia registration no. 2023-00092. We checked that number the same way: Octa Markets Incorporated (IBC) is listed on the Saint Lucia Registry of International Business Companies name search, marked as an International Business Company, with no registration number, incorporation date or status published in the free search. As with Versustrategy, this is a company registration, not a licence to deal in forex or CFDs, and the specific number quoted was not verified.

Warning lists and support if a payment goes wrong

We searched 1441 warning list entries mirrored from the CYSEC, FCA and FSC Mauritius regulators, and OctaFx appears on none of them. That is a clean result across the three lists we mirror, not a clearance from every regulator worldwide, and it says nothing about the underlying entity confusion described above.

If a deposit or withdrawal does go wrong, the channels on offer are live chat, described on the Indonesia served contact page as answering “in 30 sec” and available “24/7,” email at whichever of the two support addresses matches the entity a client was onboarded through, a self service FAQ, and social channels including Facebook, Instagram, YouTube and Telegram. None of the pages we fetched describe an escalation path, a dispute deadline, or a named complaints procedure for a stuck payment.

Customer Support

Octa’s support setup, as far as its own pages show it, runs on chat, email, social media and a self-service FAQ; there is no phone number or dedicated ticketing system in any of the contact pages we read. The site served to Indonesian visitors carries a live-chat widget promising “We’ll answer you in 30 sec” and states OctaFx will “Contact us anytime, 24/7.” That page also lists an email address, support@octaassist.com, and links to Facebook, Instagram and Youtube, alongside a separate FAQ described as a page to “find detailed answers to the most common questions” rather than a route to a live agent.

Two Octa entities, two support addresses

Which inbox handles a complaint depends on which site version onboarded the client. The pages served under octabroker.com, run by Versustrategy Inc, list support@octaassist.com as the contact email. The pages served under octatrade.co to South African visitors, run by the separately named Octa Markets Inc, give a different address, support@octatrade.co, and add Telegram alongside the standard social links rather than the Facebook/Instagram/Youtube set shown elsewhere. Neither contact page states which entity a given client’s account actually sits with, so a client cannot tell from the contact page alone which company is on the other end of their support ticket, or which entity’s terms would govern a dispute.

What Octa’s terms actually say about a client’s recourse

We tried to fetch Octa’s Terms, Client Agreement, Risk Warning, and Account Types pages directly, through the URLs a client would reasonably expect (/terms, /terms-and-conditions, /client-agreement, /risk-warning, /account-types), and every one of them came back as a 404 “page not found” or an empty body. Only a Legal documents listing page was reachable, and it names documents without showing their content. That leaves the footer text as the only contractual language we could actually read. It states that “the content on this website, including translations, should not be considered a solicitation or offer for investment activities or investment advice or recommendation,” which limits how far a client can hold OctaFx to anything published on the site, including its own market commentary. The same footer carries the standard risk warning that “trading leveraged financial products involves significant risk and may result in the loss of all invested capital” and that “past performance should not be considered indicative of future results,” putting the capital risk squarely on the client with no offsetting commitment from the firm.

The access gate a complaining client has already agreed to

Before reaching any of this, a visitor to the UK-served legal page must click through a statement reading: “By accessing this website, you confirm that you are not a citizen of the European Union or the United States of America, and that you are not a resident of, or accessing the website from, Canada, the European Union, India, Iran, Myanmar, North Korea, Pakistan, the Philippines, the United Kingdom, or the United States of America. We assume no liability for any consequences arising from the violation of applicable local laws.” That same UK-served page’s footer separately lists the UK itself among the “restricted regions” the entity says it does not serve. A UK visitor reading their own country’s version of the site is thus asked to confirm they are not a UK resident, told in the footer that the operating entity does not serve UK residents anyway, and told OctaFx carries no liability if the visitor is in fact breaking their own local law by using the site at all. None of this is specific to support tickets, but it sets the terms a client has already accepted before they ever open a chat window: OctaFx disclaims responsibility for the circumstances under which the client reached it in the first place.

Channels that were consistent across the pages we read

Live chat, email and a public FAQ appear on both entity versions of the site; the 24/7 and 30-second response claims are stated only on the Indonesian-served octabroker.com contact page, not repeated with the same wording on the South African-served octatrade.co page we read. We found no complaints-handling procedure, no escalation path, and no stated response-time commitment for email, on either contact page.

Prohibited Countries

Octa’s pages don’t agree with each other about who is barred, and the pages come from two differently-named entities running two different domains, so what follows is what each specific page says, not a merged list.

The access gate on OctaFx’s UK-served pages

The legal documents page served to UK visitors (octabroker.com, operated by Versustrategy Inc) puts an access-confirmation gate in front of the site. It reads: “By accessing this website, you confirm that you are not a citizen of the European Union or the United States of America, and that you are not a resident of, or accessing the website from, Canada, the European Union, India, Iran, Myanmar, North Korea, Pakistan, the Philippines, the United Kingdom, or the United States of America. We assume no liability for any consequences arising from the violation of applicable local laws.” That list names the United Kingdom, even though this is the page octabroker.com serves to UK visitors, and it closes by shifting all legal risk onto the visitor rather than blocking them.

The footer of that same UK-served legal page carries a second, differently worded “restricted regions” statement, naming Canada, the European Union, Iran, Israel, Japan, Myanmar, New Zealand, North Korea, the Philippines, the United Kingdom, and the United States of America as places the entity does not serve. This footer list drops India and Pakistan from the access-gate list above and adds Israel, Japan and New Zealand, so the two statements on one page do not match each other.

A third, different list on the Australia-served contact page

The contact page served to Australian visitors carries its own access gate, worded differently again: Due to regulatory restrictions, this website is not intended for residents of certain jurisdictions, including but not limited to the UAE, Hong Kong, Australia, and Singapore… you understand that Octa is not licensed or authorised to provide services in your jurisdiction… you accept full responsibility for complying with all applicable local laws and regulations. This names Australia, the UAE, Hong Kong and Singapore, none of which appear in either the access-gate or the footer list on the UK-served page, and its list is stated as non-exhaustive rather than fixed. Rather than declining to serve these visitors, the clause has the visitor click through an admission that OctaFx holds no licence in their own jurisdiction and accept personal legal responsibility for using it anyway.

Two entities, two rulebooks

These conflicting lists trace back to which entity actually served the page. octabroker.com, the site behind the UK, UAE, Indonesia and Australia pages in this evidence set, is run by Versustrategy Inc of Saint Lucia. No page fetched from octabroker.com names a financial regulator anywhere: not the root page, the about page, the contact page, the fees page, the markets page, or the legal documents listing. A second site, octatrade.co, served to South African visitors and run by Octa Markets Inc, has its own legal documents page naming a South Africa Financial Service Provider licence, number 51913, listed directly under the name “Octa Markets Incorporated.” We checked the FSCA register for FSP 51913 directly: the licence is real and active, but it is held by a company called Orinoco Capital (Pty) Ltd, not Octa Markets Incorporated, even though Octa’s own South African legal-documents page displays that number under the Octa name. Orinoco is not unconnected to Octa: the same page’s document set includes Orinoco FAIS disclosures and Orinoco terms and conditions, and the South African iOS app for Octa’s trading platform is published by ORINOCO CAPITAL (PTY) LTD with the seller URL octafx.com. So a South African visitor lands on a page that names Octa but shows a licence held by a different, related company.

Both Saint Lucia registration numbers on these pages, 2025-00917 for Versustrategy Inc and 2023-00092 for Octa Markets Inc, do show up on the Saint Lucia Registry of International Business Companies name search under those company names, marked as International Business Companies. That free search does not publish a registration number, incorporation date or status for either entry, so the specific numbers quoted on Octa’s own pages were not confirmed, and an IBC listing is a company registration rather than a licence to deal in forex or CFDs in the first place.

What this means for a visitor checking their own country

Which countries OctaFx treats as off-limits depends on which version of the site loads, and the three lists gathered here (the UK-page access gate, the UK-page footer, and the Australia-page access gate) do not reconcile into one list. A visitor from the UK, Canada, the EU, India, Iran, Myanmar, North Korea, Pakistan or the Philippines is named as excluded by the UK-served access gate; a visitor from Israel, Japan or New Zealand is named as excluded only by that same page’s footer; and a visitor from Australia, the UAE, Hong Kong or Singapore is told on the Australia-served contact page that OctaFx holds no licence there at all, worded as an open-ended, non-exhaustive list rather than a closed one.

Conclusion

Our previous review scored OctaFx 6.2 out of 10, and this one lands at 6.1, a figure whose steadiness hides how much the reasoning underneath it has changed: we fetched 33 pages from ten countries for this review, and the regulation mark now rests on what those pages do and do not name rather than on figures carried over. That 6.1 splits sharply between what OctaFx’s pages promise and what the public record backs up. Fees score 9 and platform scores 8.1, both resting on claims we could read directly on OctaFx’s own site. Regulation scores 1.8, and that is the section where the paper trail runs out fastest.

What backs OctaFx’s regulatory claims

Octa’s South African legal documents page displays a South Africa Financial Service Provider licence, number 51913, printed directly under the name Octa Markets Incorporated. We searched the FSCA register for FSP 51913 and found it authorized, but held by Orinoco Capital (Pty) Ltd, not Octa Markets Incorporated. Orinoco is not a stranger to Octa’s operation: the same South African legal document set includes Orinoco FAIS disclosures, Orinoco terms and conditions and an Orinoco POPIA and PAIA policy, and the South African iOS build of Octa’s own trading app is published by Orinoco Capital (Pty) Ltd under the seller URL octafx.com. What the FSCA register shows is that the licence number Octa’s own page prints under Octa Markets Incorporated’s name belongs to a different company on the register.

We also searched the Saint Lucia Registry of International Business Companies for the two other registration numbers Octa’s legal pages cite. Both Octa Markets Inc (IBC) and Versustrategy Inc (IBC) came up on the name search, confirming each is a registered international business company in Saint Lucia. The free search does not publish registration numbers, incorporation dates or status, since those sit behind a paid, account-only search, so the specific numbers quoted on Octa’s own pages, 2023-00092 and 2025-00917, were not independently verified. An IBC registration is also a company registration, not a licence to deal in forex or CFDs.

Most of the country versions in our evidence, the pages served for gb, ae, id and au visitors, come from Versustrategy Inc’s site, octabroker.com. None of the pages we fetched from that entity, including root, about, contact, fees, markets and the legal documents listing, names any financial services regulator. The only regulator named anywhere in our evidence sits on a separate site, octatrade.co, run by the entity Octa Markets Inc, and the licence number on that page traces on the FSCA register to a third company again. We did search 1,441 warning-list entries mirrored from CYSEC, the FCA and the FSC Mauritius, running a positive control against a known-listed firm first so an empty result would mean absence rather than a broken search, and OctaFx’s names do not appear on any of them. That is a clean result, but it only covers those three regulators’ published lists.

Fees and platforms on OctaFx’s own pages

Where OctaFx states its pricing, the figures are direct rather than vague. The fees pages state no trading commissions, zero swaps and no hidden fees, and describe instant withdrawals with no commissions charged, alongside instant deposits through payment methods the page does not name individually. Instrument coverage on the markets page runs to forex, indices, commodities, metals, crypto and shares grouped by exchange, and trading is available across MT4, MT5, OctaFx’s own OctaTrader platform, and separate Octa Global and Octa Copy apps.

We could not read the underlying Customer Agreement, Risk Disclosure or AML Policy: every dedicated terms URL we tried returned a 404 or an empty body, and only a listing page naming the documents, not showing their content, was reachable. What we could read was the site’s access gates, and they contradict each other. The UK-served legal page requires visitors to confirm they are not resident in a list of countries that includes the United Kingdom itself, on the UK version of the site, while the same page’s footer separately states the entity does not serve UK residents. The AU-served contact page gates on a different list again, naming Australia, the UAE, Hong Kong and Singapore, none of which appear in the standard footer list used elsewhere. A reader cannot get a consistent answer from OctaFx’s own site about whether their own country is served.

Support

Support runs through live chat, which promises a 30-second reply and 24/7 availability, plus email and social channels. The email address itself depends on which entity’s site a visitor lands on: support@octaassist.com on the octabroker.com pages, support@octatrade.co on the octatrade.co pages. No phone contact appears anywhere in the material we fetched.

OctaFx scores 6.1 out of 10, with cheap, well equipped trading on MT4, MT5 and its own OctaTrader platform offset by a South African licence number that the FSCA register ties to a different company, Orinoco Capital, and a support address that changes depending on which of OctaFx’s two sites a visitor is served.

What we saw

Pages captured from OctaFx’s own site when this review was written. Brokers change their terms; these are what we read.

OctaFx AE about page as we captured it
AE about
OctaFx AE fees page as we captured it
AE fees
OctaFx AE legal page as we captured it
AE legal
OctaFx AE markets page as we captured it
AE markets
OctaFx AE risk page as we captured it
AE risk
OctaFx AE terms page as we captured it
AE terms
OctaFx AU accounts page as we captured it
AU accounts
OctaFx AU contact page as we captured it
AU contact

Score history

Recomputed daily; every move is on the record. The current score is always the latest row.

Date Score Move
2026-09-22 6.1 ▼
2026-07-25 6.2 =
2026-07-18 6.2 ▲
2026-07-11 6.1 ·

FAQ

Is OctaFx regulated?

Versustrategy Inc, which runs octabroker.com for gb/ae/id/au, names no financial regulator and holds only a Saint Lucia IBC registration, not a licence.

Does OctaFx hold a South Africa FSP licence?

It claims FSP 51913 under Octa Markets Incorporated, but the FSCA register lists that licence under a different company, Orinoco Capital (Pty) Ltd.

What does OctaFx charge to trade EURUSD?

A published ‘from’ spread cost of $6.00 round turn per lot on its General account.

What trading platforms does OctaFx offer?

MetaTrader 4, MetaTrader 5, its own web platform and mobile app, plus a separate Octa Copy app for copy-trading.

Is cTrader available on OctaFx?

cTrader appears only as a company-history milestone on the about page, not confirmed as a currently offered platform.

How can I contact OctaFx support?

By email or live chat with published, round-the-clock hours, though which entity responds depends on which one onboarded you.

How this review works

Written by the TrueBroker research team from primary sources: regulator registers, the broker’s own legal documents and verified trader reports. Every licence is checked against the register that issued it. Last checked 10 Oct 2026.
Read the editorial policy and the risk disclaimer. Scores are opinions built from data, not financial advice.

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