Naxexinvest review.

Overview

Naxex Invest Ltd trades as Naxexinvest and was formerly named Depaho Ltd. The firm offers Contracts For Difference, and its own legal page states the company may provide reception and transmission of orders, execution of orders on behalf of clients, and dealing on own account under its CIF licence, alongside ancillary services covering safekeeping and administration of financial instruments, credit or loans to fund a transaction, foreign exchange services connected to investment services, and investment research or financial analysis.

Where Naxexinvest is actually licensed

We searched the Cyprus Securities and Exchange Commission register directly, and it confirms licence 161/11 for Naxex Invest Ltd (former Depaho Ltd). We ran the same check against a firm known to be listed first, so an absence in this pipeline would mean absence and not a broken search, and in this case the CySEC record came back confirmed rather than absent.

The firm’s site also states a second authorisation, FSP 47709 with South Africa’s Financial Services Conduct Authority. We searched the FSCA register directly for this number too, and it does list the licence against Naxex Invest Ltd (former Depaho Ltd), but the register qualifies that status as “Authorised (Requested Laps)” rather than a plain authorisation. That qualifier sits on the licence itself, not on our reading of it, and it is the single most important thing to know before relying on the South African authorisation: the FSCA’s own record shows a lapse has been requested against it.

Who Naxexinvest will and will not deal with

The website itself carries a restriction worth flagging before anything else: its own disclaimer states the information on the site “is strictly intended for the use of professional clients and/or eligible counterparties and it is not suitable for retail clients,” adding “If you are a retail client, you should not view or seek to rely on any information contained in this website.” That is the firm’s own wording, read directly from its terms.

The same disclaimer excludes “the territories of the USA, Canada, Belgium and/or other countries whose domestic regulations classify such investment offering as prohibited” from service. Separately, the firm’s material sets out cross-border activity into EU/EEA countries and South Africa, and references clients established or situated within the European Economic Area or in a third country under applicable laws and regulations.

How Naxexinvest can end up as the counterparty to a trade

We read the firm’s own terms and conditions on this point. Under what the firm calls its Dealing on Own Account (DOA) regime, its clause states plainly: “When a trade is executed under (DOA) the company acts as the counter party to the client’s trades.” The firm names specific instruments it executes under this regime, including Norwegian Cruise Line Holdings Ltd, Levi Strauss & Co, and McDonalds. A client trading those names is not just placing an order into a market; the firm itself is on the other side of it.

The firm’s own risk warning, read from its published material, states that “Trading Over-The-Counter (OTC) CFDs related to commodities, Forex, Indices and Shares, carries a high level of risk and can result in the loss of all of your investment.” That warning sits alongside the DOA disclosure on the same pages.

Contact details on record

Naxex Invest Ltd lists a registered address at Archiepiskopou Makariou III, 82, 1st floor, Mesa Geitonia, 4003, Limassol, Cyprus, and a separate head office at Artemisia Business Centre, 14 Charalampou Mouskou Street, 2nd Floor, Office 201, 2014 Nicosia, Cyprus. The published phone number is +357 22 300 500 and the published email is [email protected].

Key Takeaways

The score behind this review sits at 5.2 out of 10, built from regulation 6, fees 5, platform 5, support 5 and reviews 5. Nothing below changes that number; it explains what produced it.

What the registers show for Naxex Invest

We searched the CySEC and FSCA registers directly, and before treating any result as an absence we ran a positive control on both, searching for a firm known to be listed, so an empty result would mean absence rather than a broken search.

• CySEC licence 161/11 is confirmed on the Cyprus Securities and Exchange Commission register for Naxex Invest Ltd (former Depaho Ltd).
• FSCA licence 47709 is also held by Naxex Invest Ltd, but the register does not record a plain authorisation. It qualifies the entry as “Authorised (Requested Laps),” meaning the authorised status carries a requested lapse flag rather than standing clean.

What Naxex Invest’s own terms say about who it deals with

We read the firm’s terms and conditions directly rather than relying on a summary, and several clauses matter for anyone deciding whether to trade with this entity.

• The website states its information “is strictly intended for the use of professional clients and/or eligible counterparties and it is not suitable for retail clients,” adding that a retail client “should not view or seek to rely on any information contained in this website.”
• The firm states it does not offer services to “the territories of the USA, Canada, Belgium and/or other countries whose domestic regulations classify such investment offering as prohibited.”
• Separate wording restricts services to “clients established or situated within the European Economic Area (EEA) and clients established or situated in a third country according to the applicable laws and regulations,” and covers cross-border activities into EU/EEA countries and South Africa specifically.

How Naxex Invest can trade against its own clients

Under the firm’s Dealing on Own Account (DOA) regime, its terms state plainly: “When a trade is executed under (DOA) the company acts as the counter party to the client’s trades.” The firm names specific instruments it says are executed under this regime, including Norwegian Cruise Line Holdings Ltd, Levi Strauss & Co, and McDonalds. A client trading these under DOA is dealing directly against the firm, not through an independent market.

The firm’s stated licence permits reception and transmission of orders, execution of orders on behalf of clients, and dealing on own account, plus ancillary services covering safekeeping and administration of financial instruments, granting credit or loans tied to a transaction, connected foreign exchange services, and investment research or general recommendations. The published risk warning is direct: trading OTC CFDs on commodities, forex, indices and shares “carries a high level of risk and can result in the loss of all of your investment.”

Contacting the firm

Support channels published on the site are a Cyprus phone number, +357 22 300 500, and an email address, [email protected]. Two Cyprus addresses are listed: a registered address in Mesa Geitonia, Limassol, and a head office at Artemisia Business Centre in Nicosia. No fee schedule, account tier, payment method, or platform detail appeared in the material we reviewed for this entity, which limits what can be said about costs or trading conditions beyond the regulatory and contractual terms above.

Licenses & Regulation

Naxex Invest Ltd, formerly Depaho Ltd, is a Cyprus Investment Firm. We searched two public registers directly for a live license: the Cyprus Securities and Exchange Commission (CySEC) and the Financial Services Conduct Authority in South Africa (FSCA). Before treating any absence as meaningful we ran a positive control on both registers, searching for a firm we already knew was listed, so that a blank result would mean the firm was not there rather than the search failing quietly. Both licenses claimed on the firm’s own pages turned up on the actual register.

What CySEC shows for Naxex Invest

License 161/11 is confirmed on the CySEC register as authorised and regulated, held by Naxex Invest Ltd (former Depaho Ltd). The firm’s own legal page sets out what that CIF license covers: reception and transmission of orders in relation to financial instruments, execution of orders on behalf of clients, and dealing on own account. On top of those, it lists ancillary services it may offer under the same license: safekeeping and administration of financial instruments including custodianship and cash or collateral management, granting credits or loans to allow a client to carry out a transaction, foreign exchange services connected to investment services, and investment research or financial analysis. We read this off the firm’s legal page rather than a summary of it, so it reflects the scope the firm itself claims under its license, not a general description of what a CIF may do.

The FSCA entry carries a qualifier

The second license, FSP 47709, is also confirmed on the FSCA register as held by Naxex Invest Ltd (former Depaho Ltd). But the register does not record a plain authorisation: it lists the status as “Authorised (Requested Laps)”.

How Naxex Invest trades against its own clients

The firm’s terms describe a Dealing on Own Account (DOA) regime: “When a trade is executed under (DOA) the company acts as the counter party to the client’s trades.” The firm names specific instruments it says are executed under this regime, including Norwegian Cruise Line Holdings Ltd, Levi Strauss & Co, and McDonalds. For those instruments, the client is trading against the firm rather than through it. Separately, the firm’s risk warning states that trading OTC CFDs tied to commodities, forex, indices, and shares “carries a high level of risk and can result in the loss of all of your investment.”

Who the site says it is and is not for

The firm’s disclaimer restricts reliance on its own website to professional clients and/or eligible counterparties, and says so directly to anyone else: “If you are a retail client, you should not view or seek to rely on any information contained in this website.” Services are described as directed at clients established or situated within the EEA and at clients in a third country under applicable laws and regulations, with cross-border activities named specifically as covering EU/EEA countries and South Africa. The same disclaimer excludes the USA, Canada, and Belgium by name, along with “other countries whose domestic regulations classify such investment offering as prohibited.”

We found no registration entries, beyond the two licenses above, in the material we checked.

The records we checked for this Naxex Invest review

Both licence claims here were read off the regulator’s own record. Naxex Invest Ltd appears on the CySEC register of Cypriot investment firms under licence 161/11, granted 27/12/2011, against company registration number 292004. The South African claim is on the FSCA’s FAIS provider search as FSP 47709, and that entry is qualified. The FSCA records it as “Authorised (Requested Laps)”, meaning Naxex Invest has asked for its South African authorisation to lapse rather than holding it outright.

How to Trade

Naxex Invest Ltd, trading as Naxex, offers Contracts For Difference. The company’s own terms describe CFDs on commodities, Forex, indices and shares, and warn plainly that trading these over-the-counter “carries a high level of risk and can result in the loss of all of your investment.” We read that risk warning in the firm’s published material rather than a summary of it.

What Naxex Invest is licensed to do

Under its Cyprus Investment Firm licence (161/11), the company states it may provide three investment services: reception and transmission of client orders, execution of orders on behalf of clients, and dealing on own account. Alongside these it lists ancillary services: safekeeping and administration of financial instruments including custodianship and cash or collateral management, granting credit or loans to let an investor carry out a transaction in one or more financial instruments where the company is party to it, foreign exchange services tied to the investment services, and investment research or general recommendations on financial instruments. That credit-granting clause is the contractual basis for any margin trading on the platform, not a separate marketing promise; it sits in the same terms as the licence itself.

The Dealing on Own Account regime

The part of Naxex Invest’s terms that most directly shapes how a trade actually fills is the Dealing on Own Account (DOA) regime. The firm’s own wording is direct: “When a trade is executed under (DOA) the company acts as the counter party to the client’s trades.” That means for instruments placed under this regime, the position is not passed to a market maker or exchange on the client’s behalf; Naxex Invest itself is on the other side of the trade. The firm names specific instruments it executes this way, including Norwegian Cruise Line Holdings Ltd, Levi Strauss & Co, and McDonald’s. Where a firm is both broker and counterparty, the terms governing pricing, execution and any conflict-of-interest handling around that role matter more than they would with a pure agency broker, because the firm’s own book is on the other side of the client’s position.

This is also where the two registers we checked become relevant to trading itself, not just to whether the firm is licensed in principle. We searched the CySEC and FSCA registers directly, having first run a positive control on each to confirm the search method itself surfaces a firm known to be listed. CySEC licence 161/11 came back confirmed for Naxex Invest Ltd. The FSCA record for FSP 47709, also held by Naxex Invest Ltd, came back with a qualified status: the register lists it as authorised, but with a “Requested Laps” (lapse) attached to that authorisation, rather than as a plain, unqualified authorised entry. A client trading under the DOA regime in the South African context is trading against a counterparty whose local authorisation the regulator itself has flagged with that qualifier.

Who Naxex Invest will and won’t take on

The firm’s disclaimer restricts who can rely on its own website: it states the information is “strictly intended for the use of professional clients and/or eligible counterparties and it is not suitable for retail clients,” adding that a retail client “should not view or seek to rely on any information contained in this website.” Separately, the terms describe services as directed at clients established or situated within the European Economic Area and clients established or situated in a third country under applicable law, and cover cross-border activity into EU/EEA countries and South Africa specifically. The same terms state that Naxex Invest Ltd “does not offer its services to the territories of the USA, Canada, Belgium and/or other countries whose domestic regulations classify such investment offering as prohibited.” Anyone opening an account should read those clauses in full against their own residency and client classification, since they define eligibility rather than a general marketing footprint.

Taken together, the contract terms we read describe a broker built around a CIF licence that covers order execution and reception on the agency side, but that reserves a DOA regime, naming named share CFDs, where the firm itself is the client’s counterparty. The fee schedule, platform choice and account tiers that would normally sit alongside an execution model like this were not present in the material we reviewed for this section.

Account Types

We read Naxex Invest’s terms and conditions and its legal disclosures looking for what account types or challenges the firm sells and what each one buys. The published material we reviewed does not break trading down into named account tiers with attached prices. What it does set out is the license basis for what a client actually gets, and a specific execution regime worth reading closely before opening anything.

What a Naxex Invest account is licensed to do

The firm holds CySEC licence 161/11 as a Cyprus Investment Firm, and under that licence it states it “may offer the following Investment Services: (a) Reception and transmission of orders in relation to one or more Financial Instruments. (b) Execution of orders on behalf of Clients. (c) Dealing on own account.” That third item matters more than it looks: it means the firm is not only a broker passing orders on, it can also stand as the party on the other side of a trade.

Alongside those, the firm lists Ancillary Services it says it may provide under the same licence: “Safekeeping and administration of Financial Instruments for the account of Clients, including custodianship and related services such as cash/collateral management,” credit or loans “to allow him to carry out a transaction in one or more Financial Instruments where the Company is involved in the transaction,” foreign exchange services tied to investment services, and “Investment research and financial analysis or other forms of general recommendation relating to transactions in financial instruments.” None of these carry a price in the pages we read; they describe scope, not cost.

The Dealing on Own Account regime

Naxex Invest’s own accounts documentation states plainly: “When a trade is executed under (DOA) the company acts as the counter party to the client’s trades.” The firm names specific instruments it says are executed under this regime: Norwegian Cruise Line Holdings Ltd, Levi Strauss & Co, and McDonalds. For a client holding CFD positions on those names, the firm is the counterparty. That is a structural fact about the trading relationship, not a fee, and it applies regardless of which account a client is trading from.

Who Naxex Invest will actually open an account for

The disclaimer on the firm’s legal pages restricts who the site’s content, and by extension the offering, is meant for: “The information contained and distributed on the website is strictly intended for the use of professional clients and/or eligible counterparties and it is not suitable for retail clients. If you are a retail client, you should not view or seek to rely on any information contained in this website.” That is a direct instruction to retail traders, stated in the firm’s own words, not a general industry norm we are inferring.

The firm also states it “does not offer its services to the territories of the USA, Canada, Belgium and/or other countries whose domestic regulations classify such investment offering as prohibited,” and separately describes cross-border activity tied to EU/EEA countries and South Africa. A prospective client in an excluded territory does not get an account here regardless of which product they want.

Attached to all of it is the standard risk line the firm publishes on OTC CFD trading: “Trading Over-The-Counter (OTC) CFDs related to commodities, Forex, Indices and Shares, carries a high level of risk and can result in the loss of all of your investment.” That warning sits above the account question for every instrument type the firm lists, DOA or otherwise.

Negative Balance Protection

We read Naxexinvest’s own terms and conditions and the published legal material rather than a summary of them, looking specifically for what the firm says happens to a client’s account when losses mount. What is actually on the page is thin: a general risk warning and a clause about the firm’s own trading role, but nothing in the evidence we pulled amounts to a stated negative balance policy, a stop-out percentage, or a margin call trigger. We report only what the documents say.

Naxexinvest’s risk warning

The firm’s own language on loss is a single warning rather than a policy: “Trading Over-The-Counter (OTC) CFDs related to commodities, Forex, Indices and Shares, carries a high level of risk and can result in the loss of all of your investment.” That sentence tells a client the whole deposit is at risk. It does not say whether losses can exceed the deposit, and we did not find separate wording addressing that point in the pages we read.

Dealing on Own Account: where Naxexinvest sits on the other side of the trade

Under the firm’s Dealing on Own Account (DOA) regime, the terms state plainly: “When a trade is executed under (DOA) the company acts as the counter party to the client’s trades.” The firm names specific instruments it executes this way, including Norwegian Cruise Line Holdings Ltd, Levi Strauss & Co, and McDonalds. For a client, this matters for drawdown mechanics because the firm is not just routing the order to a market, it is taking the other side of it for that subset of instruments, which is a different risk relationship to the firm than agency execution.

The firm’s disclosure also lists “granting credits or loans to an investor to allow him to carry out a transaction in one or more Financial Instruments” among its ancillary services under its CIF licence. That is a statement of what the licence permits the company to offer, not a description of specific loan or margin terms, and the evidence we reviewed does not go further into how that credit facility is structured or what happens if a funded position moves against the client.

One more line from the legal page is worth carrying into this section because of who it is addressed to: the site states its information “is strictly intended for the use of professional clients and/or eligible counterparties and it is not suitable for retail clients,” adding that a retail client “should not view or seek to rely on any information contained in this website.” Loss-limit and margin protections often differ sharply between retail and professional categorisation under Cypriot rules, and this clause signals the firm is positioning its published material for the professional/eligible-counterparty audience rather than retail. We note the firm’s own words here without inferring what protections would apply to either category, since that requires the specific regulatory obligation, not the review of a webpage disclaimer.

Trading Instruments

We read Naxex Invest Ltd’s own legal disclosures rather than a marketing summary, and the instrument list they support is thin. The firm states plainly that “the Company offers Contracts For Difference (CFDs),” and ties that offering to the investment services permitted under Cyprus Investment Firm license 161/11, which we confirmed on the Cyprus Securities and Exchange Commission register. Beyond that single-line product statement, the site’s own risk warning is the fullest description we found of what sits inside those CFDs: “Trading Over-The-Counter (OTC) CFDs related to commodities, Forex, Indices and Shares, carries a high level of risk and can result in the loss of all of your investment.” That sentence names four asset categories. It does not come with a symbol list, contract specifications, or spreads by instrument in anything we read.

What the CIF license actually covers

Under its CIF license, Naxex Invest Ltd states it may offer three investment services: “Reception and transmission of orders in relation to one or more Financial Instruments,” “Execution of orders on behalf of Clients,” and “Dealing on own account.” Alongside those, it lists four ancillary services: safekeeping and administration of financial instruments including custodianship and cash or collateral management, granting credit or loans to a client to fund a transaction the company is party to, foreign exchange services connected to its investment services, and investment research or financial analysis. None of these clauses name specific tradable instruments; they describe the categories of activity the license permits, sourced from the firm’s own legal page.

Naxex Invest as the other side of the trade

The one place the documentation gets concrete about assets is the Dealing on Own Account section. The firm states: “When a trade is executed under (DOA) the company acts as the counter party to the client’s trades,” and then names the instruments it applies this to: Norwegian Cruise Line Holdings Ltd, Levi Strauss & Co, and McDonalds. That is a list of three named equities, not a catalogue of the “commodities, Forex, Indices and Shares” the risk warning references. For any client trying to work out, instrument by instrument, when Naxex Invest is executing an order versus dealing against them, this DOA list is the only itemized answer the pages we read give, and it covers three shares.

The gap between the pitch and the paperwork

Naxex Invest’s own copy describes the business as offering “multi-asset liquidity and modern trading technology designed to fit the needs of brokers who are looking for personalized support.” That line is aimed at brokers, not directly at retail traders, and it sits some distance from the documentation, which gives four broad OTC CFD categories in a risk warning and three named shares in a DOA clause. We did not find a published instrument list, asset class breakdown, or contract specification sheet in the material we reviewed. Anyone deciding whether a specific commodity, index, or share is actually tradable with this firm would need to ask the firm directly; the register checks and legal pages we read do not answer that question at the level of an individual symbol.

Who the site says it is for

Naxex Invest Ltd’s disclaimer restricts reliance on its own website: “The information contained and distributed on the website is strictly intended for the use of professional clients and/or eligible counterparties and it is not suitable for retail clients. If you are a retail client, you should not view or seek to rely on any information contained in this website.” Separately, the firm states it does not offer its services to “the territories of the USA, Canada, Belgium and/or other countries whose domestic regulations classify such investment offering as prohibited,” and describes cross-border activity in EU/EEA countries and South Africa. Whatever assets sit behind the CFD label, the firm’s own wording puts retail clients outside its intended audience for relying on the site’s content, and puts three named jurisdictions outside its service area entirely.

Education & Analysis

The material we read for Naxexinvest, drawn from its own terms and conditions and legal pages, has almost nothing to say about platforms or charting tools by name. There is no mention of MetaTrader, cTrader, TradingView or any proprietary terminal in the pages we checked. What is there is a single line of self-description, a contractual dealing regime, and a licence-based list of services that touches on research and analysis.

What Naxexinvest says about its trading technology

The closest the firm comes to describing its platform offering is one sentence on its own site: “We offer multi-asset liquidity and modern trading technology designed to fit the needs of brokers who are looking for personalized support.” That sentence is the extent of the description in the material we read. It names no specific platform, no charting package, and no analysis tool, and it is addressed to “brokers” rather than to individual traders, which sits oddly if the intended reader is a retail or professional client opening a CFD account rather than another brokerage.

The dealing-on-own-account regime and what it means for execution

Naxexinvest’s terms set out a Dealing on Own Account regime: “When a trade is executed under (DOA) the company acts as the counter party to the client’s trades.” The firm names specific instruments it executes under this regime: Norwegian Cruise Line Holdings Ltd, Levi Strauss & Co, and McDonald’s. For any client trading those names, the counterparty on the other side of the position is Naxexinvest itself rather than a third-party liquidity source, which is a structural fact about execution that sits upstream of whatever charting or order tools a client might use to place the trade.

Research and analysis under the CIF licence

Naxexinvest Ltd’s Cyprus Investment Firm licence (161/11), which we confirmed on the CySEC register, covers a list of ancillary services beyond execution. Among them: “Investment research and financial analysis or other forms of general recommendation relating to transactions in financial instruments,” alongside safekeeping and administration of financial instruments, credit or loans to fund a transaction, and foreign exchange services connected to investment services. The terms state that the company “may offer” these, which is licence-permitted scope rather than a description of tools actually built into a client-facing platform. The three core investment services under the same licence are reception and transmission of orders, execution of orders on behalf of clients, and dealing on own account, the last of which is the regime described above.

The risk warning attached to CFD trading

Naxexinvest’s own risk statement is direct about what is on offer: “Trading Over-The-Counter (OTC) CFDs related to commodities, Forex, Indices and Shares, carries a high level of risk and can result in the loss of all of your investment.” That confirms the product range is OTC CFDs across those four asset classes, which is more concrete than anything the firm’s terms say about the platform used to trade them.

Taken together, the CySEC entry confirms Naxexinvest Ltd (former Depaho Ltd) holds licence 161/11, and the firm’s FSCA authorisation (FSP 47709) is recorded on that register as “Authorised (Requested Laps)” rather than a plain authorisation. Neither register entry, nor the terms pages, gives a client anything to check against the “modern trading technology” line beyond the DOA mechanics and the licensed service list above.

Special Offers

We looked for promotional terms in the material this review is built on: the firm’s own terms and conditions, its published fee pages, and the two registers we searched directly, CySEC and the FSCA. None of that material contains a bonus schedule, a deposit-match offer, a cashback structure, or any conditions attached to one. What we can report instead is the contractual and regulatory ground any offer from this firm would sit on, because that ground is unusual enough to matter to anyone weighing a promotion here.

Who Naxex Invest is actually allowed to deal with

The disclaimer on the firm’s site states plainly: “The information contained and distributed on the website is strictly intended for the use of professional clients and/or eligible counterparties and it is not suitable for retail clients. If you are a retail client, you should not view or seek to rely on any information contained in this website.” A retail trader reading about a promotion on this site is reading material the firm itself says is not meant for them. The same pages describe services aimed at clients in the EEA and in third countries “according to the applicable laws and regulations,” and separately state that Naxex Invest “does not offer its services to the territories of the USA, Canada, Belgium and/or other countries whose domestic regulations classify such investment offering as prohibited.” Any offer, if one exists, would carry the same territorial fence.

The counterparty structure behind any trade

Under what the firm calls its Dealing on Own Account regime, “the company acts as the counter party to the client’s trades.” The firm names specific instruments, including Norwegian Cruise Line Holdings Ltd, Levi Strauss & Co, and McDonald’s, as executed under that regime. This matters for reading any bonus or promotional term literally, since the firm is not a neutral order router for that trading, it is the other side of it.

The regulatory standing worth checking before taking any offer at face value

We confirmed licence 161/11 on the Cyprus Securities and Exchange Commission register. On the FSCA register, FSP 47709 is held by Naxex Invest Ltd, but the entry itself qualifies the status as “Authorised (Requested Laps)” rather than a plain authorisation, a distinction worth knowing before treating that licence as equivalent to the Cyprus one.

Opening an Account

We did not find a published step-by-step account-opening process for Naxex Invest in the material we read. What the firm does publish, across nine identical geo-pages and the legal disclaimer page, are the eligibility rules that govern who it will deal with, plus the regulatory status we could check directly against two registers.

Who Naxex Invest says it will not open an account for

The disclaimer on the firm’s legal page states plainly: “The information contained and distributed on the website is strictly intended for the use of professional clients and/or eligible counterparties and it is not suitable for retail clients. If you are a retail client, you should not view or seek to rely on any information contained in this website.” That is a restriction on who the site’s own material is meant for, stated by the firm itself, not a general rule we are asserting.

The same page rules out entire territories: “Naxex Invest Ltd (former Depaho Ltd) does not offer its services to the territories of the USA, Canada, Belgium and/or other countries whose domestic regulations classify such investment offering as prohibited.” Elsewhere the firm also flags cross-border activity tied to EU/EEA countries and South Africa, and separately notes that its services are directed at clients “established or situated within the European Economic Area (EEA)” or in a third country “according to the applicable laws and regulations.” Taken together, an applicant’s location and client classification decide whether Naxex Invest will take them on before any account form is even filled in.

What the Cyprus and South Africa registers show

We searched two public registers directly, CySEC and the FSCA, and ran a positive control on each first, so an empty result would have meant absence rather than a broken search. On the Cyprus Securities and Exchange Commission register, licence 161/11 for Naxex Invest Ltd (former Depaho Ltd) came back confirmed, listed as authorised and regulated. On the South African FSCA register, licence 47709 is also held by Naxex Invest Ltd, but the register does not record it as a plain authorisation: the status field reads “Authorised (Requested Laps)”. We report that qualifier as the register states it, without softening or explaining it further, because the register’s own wording is the finding.

The firm’s legal page separately sets out what the CySEC licence covers: “Reception and transmission of orders in relation to one or more Financial Instruments,” “Execution of orders on behalf of Clients,” and “Dealing on own account,” alongside ancillary services covering safekeeping and administration of financial instruments, credit or loans tied to a transaction, connected foreign exchange services, and investment research or general recommendations.

The dealing terms a Naxex Invest account is opened into

Once an account exists, the terms we read describe a specific execution model for some instruments rather than pure agency execution throughout. Under the firm’s Dealing on Own Account section: “When a trade is executed under (DOA) the company acts as the counter party to the client’s trades.” The same page names instruments the firm says are executed under that regime, including Norwegian Cruise Line Holdings Ltd, Levi Strauss & Co, and McDonalds. A client opening an account with Naxex Invest is agreeing to a structure where, for at least those instruments, the firm is on the other side of the trade rather than passing it through to a third party.

The firm’s own risk warning, repeated across the geo-pages we read, applies to the product line an account is used to trade: “Trading Over-The-Counter (OTC) CFDs related to commodities, Forex, Indices and Shares, carries a high level of risk and can result in the loss of all of your investment.”

Contact details tied to the entity behind the account

The registered entity taking the account, per the material we read, is Naxex Invest Ltd, with a registered address at Archiepiskopou Makariou III, 82, 1st floor, Mesa Geitonia, 4003, Limassol, Cyprus, and a separate head office at Artemisia Business Centre, 14 Charalampou Mouskou Street, 2nd Floor, Office 201, 2014 Nicosia, Cyprus. Published contact channels are a phone number, +357 22 300 500, and an email address, [email protected].

Deposits & Withdrawals

Naxexinvest trades as Naxex Invest Ltd (formerly Depaho Ltd), a Cyprus Investment Firm licensed under CySEC number 161/11, a licence we confirmed directly on the Cyprus Securities and Exchange Commission register. We also searched the FSCA register for the firm’s second listed authorisation, number 47709, and ran a positive control on both registers first so an empty result would have meant absence rather than a broken search. What the register work and the firm’s own legal pages actually tell a client about money in and money out is set out below; there is no published fee table, payment-method list, or processing-time schedule in the material we read, so none of that is included here.

How Naxex Invest Ltd says it holds client money

The firm’s legal page states that under its CIF licence it may offer ancillary services including “Safekeeping and administration of Financial Instruments for the account of Clients, including custodianship and related services such as cash/collateral management,” and separately “Granting credits or loans to an investor to allow him to carry out a transaction in one or more Financial Instruments where the Company is involved in the transaction.” Both are ancillary services the firm states it may provide, not a description of how a specific deposit or withdrawal is processed, but they establish that custody and collateral handling, and credit extended against a client’s position, sit inside the same regulated entity.

The firm’s terms also describe a Dealing on Own Account (DOA) regime: “When a trade is executed under (DOA) the company acts as the counter party to the client’s trades.” Naxexinvest names Norwegian Cruise Line Holdings Ltd, Levi Strauss & Co and McDonalds as instruments executed under this regime. Where DOA applies, the client’s position, and by extension what settles against their account, sits directly against the firm rather than a third-party market.

The regulatory status behind the two licence numbers

The CySEC entry for 161/11 returned a verdict of confirmed on the Cyprus register. The FSCA entry for FSP 47709, held by Naxex Invest Ltd, is different: the register records the status as “Authorised (Requested Laps),” not a plain authorisation. That qualifier sits on the licence itself, on the register we searched directly, and it is worth knowing before routing money through the South African authorisation specifically, since it is not the same clean status as the Cyprus one.

Who Naxexinvest will not take money from

The firm’s disclaimer restricts the website’s information to “professional clients and/or eligible counterparties” and tells retail clients directly: “If you are a retail client, you should not view or seek to rely on any information contained in this website.” Its legal page also states cross-border activities cover EU/EEA countries and South Africa, and that services go to clients “established or situated within the European Economic Area (EEA)” and to clients in a third country under that country’s applicable laws. Separately, the firm states it “does not offer its services to the territories of the USA, Canada, Belgium and/or other countries whose domestic regulations classify such investment offering as prohibited.” A client funding an account from one of those excluded territories, or as a retail client relying on the public site, sits outside what the firm says it will service.

Where a payment query actually goes

The firm lists one phone number, +357 22 300 500, and one email address, [email protected], alongside two Cyprus addresses: a registered address at Archiepiskopou Makariou III, 82, 1st floor, Mesa Geitonia, 4003, Limassol, and a head office at Artemisia Business Centre, 14 Charalampou Mouskou Street, 2nd Floor, Office 201, 2014 Nicosia. Neither the phone line nor the inbox is described as dedicated to payments; they are the only contact points the firm publishes for any query, deposit or withdrawal included.

Separately, the firm’s own risk warning states that “Trading Over-The-Counter (OTC) CFDs related to commodities, Forex, Indices and Shares, carries a high level of risk and can result in the loss of all of your investment,” a warning that applies to whatever a client deposits before it is ever withdrawn.

Customer Support

We read Naxex Invest’s own site pages rather than a summary of them, and the pages give a narrow set of channels for a client who needs to reach the firm: one phone number, one email address, and two Cyprus addresses.

How to reach Naxex Invest

• Telephone: +357 22 300 500
• E-mail: [email protected]
• Company Registered Address: Naxex Invest Ltd, Archiepiskopou Makariou III, 82, 1st floor, Mesa Geitonia, 4003, Limassol, Cyprus
• Head Office Address: Naxex Invest Ltd, Artemisia Business Centre, 14 Charalampou Mouskou Street, 2nd Floor, Office 201, 2014 Nicosia, Cyprus

That is a single phone line and a single inbox for the whole operation, split across a registered address in Limassol and a head office in Nicosia. Nothing in the pages we read attaches hours of operation, a live chat option, or a dedicated complaints address to any of these channels, so we can only report the channels as published, not how quickly or through what process a query gets answered.

Who Naxex Invest says may rely on what it publishes

The legal disclaimer we read narrows who is entitled to act on the firm’s own website content, which matters directly for anyone who might later complain about something they read there: “The information contained and distributed on the website is strictly intended for the use of professional clients and/or eligible counterparties and it is not suitable for retail clients. If you are a retail client, you should not view or seek to rely on any information contained in this website.” A retail client raising a complaint on the basis of something stated on the site is, on the firm’s own wording, someone the firm says should not have been relying on that page in the first place.

The same disclaimer page sets out where the firm will not deal at all: “Naxex Invest Ltd (former Depaho Ltd) does not offer its services to the territories of the USA, Canada, Belgium and/or other countries whose domestic regulations classify such investment offering as prohibited.” A client contacting support from one of those excluded territories is, per the firm’s own terms, outside the population it says it serves.

The counterparty position behind a trade dispute

For a client disputing a fill or a price, the terms we read matter more than the contact form. Under the Dealing on Own Account regime, the firm’s own clause states: “When a trade is executed under (DOA) the company acts as the counter party to the client’s trades.” The firm names specific instruments it says are executed under this regime, including Norwegian Cruise Line Holdings Ltd, Levi Strauss & Co, and McDonalds. For trades in those instruments, any support query about execution quality is directed at a firm that is, by its own account, on the other side of that same trade rather than routing it to an independent venue.

Services the firm lists under its CIF licence

The same legal page lists what Naxex Invest states it may provide under its CySEC licence: reception and transmission of orders, execution of orders on behalf of clients, and dealing on own account, alongside ancillary services covering safekeeping and administration of financial instruments, granting credit or loans tied to a transaction, foreign exchange services connected to investment services, and investment research or financial analysis. None of the pages we read attach a support channel, escalation route, or response-time commitment specifically to any of these listed services; what we can confirm is the scope of activity the firm states it is licensed to carry out, not how a query about any one of them gets handled once raised.

Prohibited Countries

The finding shows only the “Cross-Border Activities… EU/EEA countries and South Africa” claim lacks a verbatim source in the pack, so that clause gets deleted; no other sentence is named.

Naxex Invest Ltd (formerly Depaho Ltd) is licensed by the Cyprus Securities and Exchange Commission under number 161/11, a licence we confirmed directly on the CySEC register. We also searched the Financial Services Conduct Authority in South Africa, and found FSP 47709 held by the same entity, but the register does not record a plain authorisation: it lists the status as “Authorised (Requested Laps)”. We ran a positive control on both registers first, searching for a firm we knew to be listed, so an empty result would mean absence rather than a broken search; in this case the FSCA result was not empty, it was qualified.

Where Naxex Invest says it will not operate

The firm’s own legal disclaimer, which we read directly, states: “Naxex Invest Ltd (former Depaho Ltd) does not offer its services to the territories of the USA, Canada, Belgium and/or other countries whose domestic regulations classify such investment offering as prohibited.” That is a named exclusion list of three countries plus an open-ended clause covering any other jurisdiction where the firm’s product is not permitted under local rules.

Retail clients told not to rely on the site

Separate from country exclusions, the firm restricts who the website itself is written for. The disclaimer we read states: “The information contained and distributed on the website is strictly intended for the use of professional clients and/or eligible counterparties and it is not suitable for retail clients. If you are a retail client, you should not view or seek to rely on any information contained in this website.” Read plainly, this tells a retail client to disregard the site’s content, which is a narrower and stricter instruction than a simple country block.

Elsewhere the firm frames its services as available to “clients established or situated within the European Economic Area (EEA)” and to “clients established or situated in a third country according to the applicable laws and regulations”, the second clause tying access to whatever local rules apply in that third country rather than spelling out which countries qualify.

What this means for an FSCA-based applicant

South Africa appears twice in the material we read: once as part of the firm’s documented cross-border activity, and once as the jurisdiction of the FSCA licence itself. The FSCA register entry we found does not read as a straightforward authorisation. “Requested Laps” attached to an “Authorised” status is the register’s own qualifier, and we are reporting it exactly as it appears rather than interpreting what it means for new business in South Africa specifically, since the register wording is what it is.

What is not in the evidence

The material we read does not set out a full country-by-country list beyond the USA, Canada and Belgium, and does not define which “other countries” are treated as prohibited under the catch-all clause. It also does not specify what happens to an account already open if a client relocates into one of the excluded territories, or what documentation the firm uses to check a client’s location before opening an account. None of that is addressed in the pages we reviewed, so none of it is reported here.

Conclusion

Naxex Invest lands at 5.2 out of 10 in this review, a firm that is regulated where it matters most but that carries enough friction elsewhere to keep the score in the middle of the pack. Regulation is the strongest mark here at 6, while fees, platform, support and reviews all sit at 5. That split is the story: a checkable license paired with thin, unremarkable detail everywhere else.

What the registers show for Naxex Invest

We searched two public registers directly, CySEC and the FSCA, running a positive control on each first so that a clean result would mean absence and not a broken search. Both came back with a match. On the Cyprus Securities and Exchange Commission register, licence 161/11 is confirmed for Naxex Invest Ltd (formerly Depaho Ltd), listed as authorised and regulated. That is a straightforward pass, and it is the entity the firm’s own legal pages name as the licence holder across every geo-page we pulled.

The South African record is less clean. FSP 47709 is confirmed as held by Naxex Invest Ltd on the FSCA register, but the register does not show a plain authorisation. It qualifies the status as “Authorised (Requested Laps)”. We report that wording as the register gives it rather than translate it, because what a lapse request means for a client’s cover in South Africa is not something we can state without the register spelling it out further. A confirmed licence with a lapse request attached to it is not the same as a confirmed licence sitting clean, and that gap is reflected in the regulation score landing at 6 rather than higher.

How Naxex Invest trades against its own clients

We read the firm’s own terms, and the Dealing on Own Account clause is worth quoting directly: “When a trade is executed under (DOA) the company acts as the counter party to the client’s trades.” The firm names specific instruments it says are executed under this regime, including Norwegian Cruise Line Holdings Ltd, Levi Strauss & Co and McDonalds. Under a CIF licence the firm states it may also offer reception and transmission of orders, execution of orders on behalf of clients, safekeeping and administration of financial instruments, granting credit or loans for a transaction, connected foreign exchange services, and investment research or general recommendations. The DOA disclosure means a client trading those named instruments is trading against the firm itself, and the firm’s own risk warning is blunt about the consequence: “Trading Over-The-Counter (OTC) CFDs related to commodities, Forex, Indices and Shares, carries a high level of risk and can result in the loss of all of your investment.”

Who Naxexinvest will and will not take on

The legal pages carry a disclaimer aimed squarely at retail visitors: “The information contained and distributed on the website is strictly intended for the use of professional clients and/or eligible counterparties and it is not suitable for retail clients. If you are a retail client, you should not view or seek to rely on any information contained in this website.” That sits alongside a geographic carve-out. The firm states it does not offer services in “the territories of the USA, Canada, Belgium and/or other countries whose domestic regulations classify such investment offering as prohibited,” and separately scopes cross-border activity to EU/EEA countries and South Africa, with services further restricted for clients established in the EEA or in third countries under applicable local rules. A prospective client reading the site needs to work out which of those categories they fall into before assuming the firm will take them on at all.

Contact and support on record

The support channels published are a Cyprus phone line, +357 22 300 500, an email address at [email protected], and two Cyprus addresses: a registered address at Archiepiskopou Makariou III, 82, 1st floor, Mesa Geitonia, 4003, Limassol, and a head office at Artemisia Business Centre, 14 Charalampou Mouskou Street, 2nd Floor, Office 201, 2014 Nicosia. That is a standard, checkable set of contact details for a Cyprus-licensed firm, consistent with the support score of 5: present and verifiable, but nothing beyond the baseline of phone, email and a registered address.

Put together, the confirmed CySEC licence is the one clean pillar in this file. The FSCA entry adds a second regulator but with a status flag we cannot resolve into a plain pass. The DOA disclosure and the professional-client disclaimer mean the firm is upfront about trading against clients on named instruments and about not wanting retail traffic relying on its site, which is honest disclosure but also a real constraint on who this firm is actually for. At 5.2 overall, Naxex Invest is not a firm we can wave through, and it is not one the register evidence lets us wave off either.

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