FxGrow review.

Overview

TrueBroker is a free broker safety checker, and this page is our review of FxGrow, scored 5.7 out of 10 across regulation, fees, platform, support and reviews. FxGrow is not one company but a brand run by two separate regulated entities that a visitor is shown depending on where they browse from: Growell Capital Ltd, a Cyprus Investment Firm authorised by the Cyprus Securities and Exchange Commission (CySEC) under licence 214/13, appears on the DE-facing homepage, while Grow Prime Ltd, a Seychelles Securities Dealer authorised by the Seychelles Financial Services Authority (Seychelles Financial Services Authority) under licence SD251, is shown to visitors from GB, AU, AE, ID, JP, SG, TH, VN and ZA.

This review scores FxGrow 5.7 out of 10, up from our earlier score of 4.9. The move comes from this review’s own assessment against evidence gathered directly rather than from any change at the firm: we queried the CySEC, BaFin and Seychelles FSA registers ourselves and confirmed the Growell Capital Ltd and Grow Prime Ltd entries on them, we ran a clean check across 1,441 mirrored warning-list entries, and we read the firm’s own fee page rather than a summary of it, which is what puts fees at 9 out of 10. Regulation sits at a middling 5.5 because those confirmed licences sit alongside a Vanuatu Financial Services Commission (VFSC) claim, carried over from an earlier review, that does not appear on the 66 current licensees we found on the VFSC’s own list.

Overview Table

Facts List

• Growell Capital Ltd, the Cyprus entity trading as FxGrow, is confirmed on the CySEC register under licence 214/13.
• Grow Prime Ltd, the Seychelles entity also trading as FxGrow, is confirmed by the Seychelles FSA as a regulated securities dealer under licence SD251.
• Growell Capital Ltd is confirmed in the BaFin company database under BaFin-ID 10138982 as a cross-border investment services provider for Germany.
• Growell Capital Ltd is confirmed on the ESMA register of investment firms and credit institutions, authorised 17/09/2013 under CySEC supervision.
• We searched the VFSC’s list of 66 current Vanuatu licensees directly and found no company named FxGrow, despite our earlier review’s claim of VFSC authorisation.
• We searched 1,441 warning-list entries mirrored from CySEC, FCA and FSC Mauritius and found no match for FxGrow.
• Two similarly-named domains, fxgrowcapital.com (CySEC’s Non-Approved Domains list) and fxgrowth.online (FCA register, listed as Unauthorised), are not FxGrow itself.
• The firm’s own risk warning discloses that “around 36% of retail investor accounts lose money when trading CFDs” with it.
• The firm’s fee page lists no fee on credit card deposits but a card withdrawal fee of up to 3% where no trading activity preceded the request.
• The firm’s terms state it does not accept payments from third parties, so funding must come from an account or card in the client’s own name.

Which entity actually holds a reader’s account with FxGrow

The regulator behind a FxGrow account depends on which country’s version of the site a visitor used to sign up, and the site does not appear to offer a visible choice between the two. Growell Capital Ltd, shown only on the DE-facing homepage, also carries EEA cross-border passporting notifications for Greece (Hellenic Capital Market Commission), Hungary (MNB), France (ACPR/Banque de France), Spain (CNMV, number 3755), Norway (Finanstilsynet) and Poland (KNF) and Sweden (Finansinspektionen), though we could confirm only the CySEC, BaFin and ESMA entries directly against their registers; the others are unchecked because we hold no matching register entry for those authorities under the names given. Grow Prime Ltd, the entity shown to GB, AU, AE, ID, JP, SG, TH, VN and ZA visitors, carries a different leverage cap (1:200 against Growell Capital Ltd’s 1:30) and a different Stop-Out level (0% against 50%). The GB-facing Safety of Funds page states FxGrow “is a member of the Investors Compensation Fund (ICF)”, a CySEC/Cyprus scheme, even though the entity named to GB visitors elsewhere on the same country pages is Grow Prime Ltd, the Seychelles dealer that sits outside CySEC’s ICF.

What FxGrow’s terms and fee page commit a client to

The Complaints Handling Procedure states that “following the receipt of the complaint the Head of the Administration/Back Office Department, within 5 working days, shall communicate with you the remedy measures or explanations related to your concern,” so a complaint can sit for up to five working days before any response. The Deposits & Withdrawals terms add that “withdrawals of credit/debit card deposits may incur a fee of up to 3% if no trading activity has been conducted prior to the withdrawal request,” that “we do not accept payments from third parties,” and that “all transactions are processed during normal business hours: 9:00 am till 6:00 pm (GMT+2),” so requests made outside that window wait for the next business day. The fee page itself, read directly rather than summarised, shows credit card deposits carrying no fee and one e-wallet channel (Whish) processing USD withdrawals from $50 with no fee, against a 3.9% or 2.9% fee on other e-wallet channels from a $100 minimum.

Warning-list and look-alike domains

We searched 1,441 warning-list entries mirrored from CySEC, FCA and FSC Mauritius directly, running a positive control against a known-listed firm first, and FxGrow matches none of them. Two other domains built around the same name are not FxGrow: fxgrowcapital.com is on CySEC’s List of Non-Approved Domains, which does not name which firm, if any, it imitates; fxgrowth.online is listed on the FCA register as Unauthorised, with no clone marker on the entry.

Key Takeaways

What decides the score on FxGrow

The regulation figure of 5.5 rests on a split that the firm’s own geo-targeted pages create. Growell Capital Ltd is confirmed on the CySEC register under licence 214/13, and that same Cyprus entity is confirmed in the BaFin company database (BaFin ID 10138982) and on the ESMA register as an active investment firm supervised by CySEC. But that CySEC entity is the one shown on the DE-facing homepage. Visitors from GB, AU, AE, ID, JP, SG, TH, VN and ZA are instead shown Grow Prime Ltd, a Seychelles entity the FSA lists as a regulated securities dealer under SD251, a register that does not publish licence numbers to check that figure against. Neither of these confirmations is the regulator our earlier review named: we searched the VFSC’s current list of 66 licensees directly and no company called FxGrow appears on it. That does not mean the firm was never licensed there, only that it is not on the list now. A string of other numbers tied to Growell Capital Limited (Greece’s HCMC, Hungary’s MNB, France’s ACPR, Poland’s KNF, Sweden’s Finansinspektionen, Norway’s Finanstilsynet) could not be checked either because we hold no register for the authority named, or because the register we could check (ESMA, for the KNF and FI claims) records CySEC as the supervisor rather than the national body the claim itself names.

What FxGrow charges

Fees carry the highest mark on this review, 9 out of 10, and the published fee page backs that up. FxGrow’s own fee page shows a Whish e-wallet withdrawal at no fee for a $50 minimum, credit card deposits at no fee for a $100 minimum, and two other e-wallet routes at 3.9% and 2.9%. Bank wire is not a fixed number: the same page states it “varies depending on the bank” and takes two to five days. Account minimums split by entity too. Growell Capital Ltd’s ECN account opens at $100 with spreads from 1.10000 and no commission, its ECN-Plus at $1,000 with spreads from 0.20000 and an $8 commission, both capped at 1:30 leverage with a 50% Stop-Out. Grow Prime Ltd’s Standard Account opens at $100 with a $10-per-lot commission and 1:200 leverage, and its Ultra Low Account opens at $250 with no commission, also at 1:200 leverage, both carrying a 0% Stop-Out level, a figure worth flagging on its own. None of these four accounts matches our earlier review’s “ECN Elite” account at a $100,000 minimum and 1:100 leverage, which does not appear on any fetched account or root page.

The terms that bind a client

FxGrow’s own Deposits and Withdrawals page states that “withdrawals of credit/debit card deposits may incur a fee of up to 3% if no trading activity has been conducted prior to the withdrawal request,” so a client who deposits by card and pulls out before trading gives up part of that deposit to a fee the account pages do not mention up front. The same page states “we do not accept payments from third parties,” meaning funding has to come from an account or card in the client’s own name, and that “all transactions are processed during normal business hours: 9:00 am till 6:00 pm (GMT+2),” so a request filed outside that window waits for the next business day. The Complaints Handling Procedure gives the firm up to 5 working days to respond once a complaint is received, which sets support’s 5.5 score alongside the contact-detail problem below.

Reaching FxGrow’s support

FxGrow’s own contact page lists cs@fxgrow.com and +248 4321732 (Seychelles) as the customer support channels, with Live Chat available 24/5. Our earlier review instead gave support@fxgrow.com and +357-25-211707, a number that our reading of the risk disclosure page ties to the Cyprus entity’s complaints fax line, not a support line. A reader following the older contact details would not reach the channel the firm’s current page names.

Coverage that does not follow the entity shown

The GB-facing Safety of Funds page states FxGrow “is a member of the Investors Compensation Fund (ICF),” a CySEC scheme, on the same set of GB pages that name Grow Prime Ltd, the Seychelles entity, as the regulated party. A GB visitor reading both pages together could take away ICF coverage that sits with the Cyprus entity shown on the German homepage, not the Seychelles one shown to them.

The warning list and the lookalikes

We searched 1,441 warning list entries mirrored from CySEC, the FCA and the FSC Mauritius, running a positive control against a known-listed firm on 8 registers first so an empty result would mean absence rather than a broken search. FxGrow does not appear on any of the 1,441 entries. Two similarly named domains do, and neither is this firm: CySEC’s List of Non Approved Domains carries fxgrowcapital.com, listed as not authorised to provide investment services under any Cypriot licence, without naming which firm, if any, it imitates; the FCA register lists fxgrowth.online as Unauthorised, with no clone marker on that entry. Both are worth watching for a reader searching for the genuine site, and neither is a mark against FxGrow itself.

Why the score moved from 4.9 to 5.7

This review scores FxGrow at 5.7 against a previous 4.9. That is our assessment changing on rechecked evidence, not a claim that the firm changed. The fee page we read directly supports a 9 out of 10 on fees, and the clean 1,441-entry warning list search, run with a positive control, is a finding the earlier review did not have. Those sit against a regulation score of 5.5 that reflects a claimed VFSC licence we could not find on VFSC’s current 66-name list, contact details in the earlier review that do not match the firm’s own current page, and an ICF compensation claim shown to GB visitors alongside an entity, Grow Prime Ltd, that CySEC’s scheme does not cover.

Licenses & Regulation

Our previous score for FxGrow’s regulation was 4.9/10; this review scores it 5.5/10. The move reflects a fuller set of registers checked this time, not any change at the firm: we confirmed two separate licences on their own regulators’ sites, and a clean run against 1,441 mirrored warning-list entries, which the earlier review did not have.

Two different regulators, depending on where the visitor sits

FxGrow is not one regulated entity. The DE-facing homepage names Growell Capital Ltd, a Cyprus Investment Firm, while the AE-facing pages, and the same nine-country set that includes GB, AU, ID, JP, SG, TH, VN and ZA, name Grow Prime Ltd, a Seychelles Securities Dealer. Which entity a client actually contracts with depends on which country version of the site they signed up through, not on anything they chose.

We checked Growell Capital Ltd’s CySEC licence, number 214/13, directly on the Cyprus Securities and Exchange Commission register and it is confirmed there. The register lists it as a Cypriot Investment Firm with no qualifying annotation, which is a financial-services permission covering the provision of investment services, not just a company filing. We also checked Grow Prime Ltd’s claimed licence SD251 on the Seychelles FSA, which lists it as a regulated securities dealer; the Seychelles register does not publish licence numbers itself, so SD251 remains the firm’s own stated figure rather than something the register text confirms independently.

What Growell Capital’s Cyprus licence covers

Growell Capital Ltd’s own pages list a run of EEA cross-border notifications built on that CySEC licence: registrations naming the Hellenic Capital Market Commission (Greece), the MNB (Hungary), ACPR/Banque de France, BaFin (Germany), the CNMV (Spain), Finanstilsynet (Norway), the KNF (Poland) and Finansinspektionen (Sweden). Of these we could confirm only the German one directly: the BaFin company database lists Growell Capital Limited under BaFin-ID 10138982, with permission “Sonstige nach MiFID” recorded since 2014-07-24. Spain’s own CNMV register could not be queried without a Spanish tax number, but the ESMA register of investment firms lists Growell Capital Ltd as an active investment firm supervised by CySEC, authorised 17/09/2013; that ESMA record does not carry national licence numbers, so it doesn’t verify the quoted CNMV number 3755. The claims naming the HCMC, MNB, ACPR, Norway’s Finanstilsynet, Poland’s KNF and Sweden’s Finansinspektionen were not checked against those specific authorities’ own registers, either because we hold no directory entry for them or because the register we could check (ESMA) doesn’t name that authority. None of this contradicts the passporting claims; it means those specific numbers sit unverified rather than confirmed.

The Vanuatu claim that didn’t hold up

The earlier review’s headline regulatory claim was that FxGrow is licensed by the Vanuatu Financial Services Commission. We searched the VFSC’s Financial Dealers Licensee List directly, 66 current licensees, and no company named FxGrow appears on it. The list only carries licensees active now, so this means not currently licensed rather than never licensed, and it does not touch the CySEC or Seychelles FSA licences described above, which sit on the firm’s current pages instead.

What Grow Prime’s Seychelles entity means for cover

A GB-facing page states FxGrow “is a member of the Investors Compensation Fund (ICF)”, which is a CySEC/Cyprus scheme tied to Growell Capital Ltd. The same GB-targeted pages identify the regulated entity as Grow Prime Ltd, the Seychelles dealer, which sits outside CySEC and outside the ICF. A client reading the compensation claim on those pages could reasonably take it to describe the entity they actually hold an account with, when it describes the other one.

Warning lists and lookalike domains

We searched 1,441 warning-list entries mirrored from CySEC, the FCA and the FSC Mauritius, running a positive control against known-listed firms first so an empty result means absence rather than a broken search. FxGrow does not appear on any of them. Two similarly named domains do, and neither is this firm: fxgrowcapital.com is on CySEC’s List of Non-Approved Domains, which publishes the domain without naming the firm it imitates, and fxgrowth.online is listed on the FCA register as Unauthorised, with no clone marker on that entry. Both are worth knowing about only as a risk to someone searching for the broker by name.

How to Trade

FxGrow’s markets page lists seven asset classes on offer: forex majors, minors and exotics, indices, commodities, metals including gold, silver, platinum and palladium, energies, cryptocurrencies and stock CFDs. All of it runs on one platform, MetaTrader 5, which the firm’s own platforms page lists as available on Mac, PC, iOS and Android and free across every account type.

Which FxGrow entity actually takes the trade

The account that opens depends on which country page a visitor lands on, and the two entities behind FxGrow trade on different terms. The firm’s German-facing homepage shows Growell Capital Ltd, the Cyprus entity confirmed on the CySEC register under licence 214/13, offering an ECN account with leverage capped at 1:30, a 50% Stop-Out level and a 100% Margin Call level. The firm’s UAE-facing homepage instead shows Grow Prime Ltd, the Seychelles entity the FSA lists as a regulated securities dealer under SD251, offering a Standard account with leverage up to 1:200, a 0% Stop-Out level and the same 100% Margin Call level. A trader signing up through the Seychelles entity is trading on wider leverage and a Stop-Out setting that lets a position run further into margin before the platform closes it, against a counterparty outside CySEC’s Cyprus framework.

FxGrow’s account tiers and what each one costs to run

Under Growell Capital Ltd, the ECN account needs a $100 minimum deposit for spreads from 1.10000 pips with no commission, and the ECN-Plus account needs $1,000 for spreads from 0.20000 pips plus an $8 commission; both carry MT5 VPS hosting at $15 a month. Under Grow Prime Ltd, the Standard Account needs $100 for spreads from 0.20000 pips plus a $10-per-lot commission, and the Ultra Low Account needs $250 for spreads from 0.20 pips with no commission and no charge for VPS hosting. All four tiers list Trading Central’s research platform and signals as included. An earlier review of FxGrow described a fifth tier, “ECN Elite,” with a $100,000 minimum and 1:100 leverage; none of the account or root pages fetched for this review show that tier, so it isn’t included here as a current FxGrow offering.

What’s confirmed on the platform side and what isn’t

The only platform FxGrow’s own pages confirm is MT5. An earlier review of the firm also described a separate “Automated Trading Platform” for copy-trading and money-manager fund allocation; no fetched FxGrow page corroborates that a platform by that description currently exists, so it’s reported here only as something the earlier review claimed, not as something we found. That gap, together with the ECN Elite discrepancy above and the fact that the account terms a trader actually gets depend on which country’s site they land on rather than any visible choice, is what this review’s platform score of 4.5 out of 10 reflects. The previous review of FxGrow scored the firm 4.9 out of 10 overall; this review scores it 5.7, a change driven by our own re-scoring against current evidence rather than by any change at the firm itself.

Rules that bind an open position

Margin Call sits at 100% on every account tier fetched, on both entities. Where the Stop-Out level differs by entity, a Grow Prime account (0% Stop-Out) will let losses run closer to a full wipeout of margin before the platform force-closes a position than a Growell Capital account (50% Stop-Out) would. FxGrow’s own risk warning, published on the German-facing site, discloses that “around 36% of retail investor accounts lose money when trading CFDs” with the firm. Separately, the firm’s about page states it does not accept or solicit US or Australian citizens as clients, including dual citizens holding US or Australian nationality alongside another.

Account Types

FxGrow sells two different account line-ups, and which one a prospective client sees depends on where the firm’s website thinks they are browsing from. The DE-facing homepage puts forward Growell Capital Ltd, the Cyprus entity holding CySEC licence 214/13, with its own pair of accounts. Visitors from GB, AU, AE, ID, JP, SG, TH, VN and ZA are shown a different entity, Grow Prime Ltd, the Seychelles FSA-listed securities dealer, with a different pair of accounts entirely. A reader comparing “FxGrow’s account types” against this page needs to know which of the two they were actually shown, because the numbers below do not match across the two entities.

What Growell Capital Ltd offers (Cyprus, CySEC 214/13)

The firm’s DE-facing root page lists two accounts under this entity. The ECN account opens from a $100 minimum, with spreads described as variable from 1.10000, zero commission, leverage capped at 1:30, a 50% Stop-Out level and a 100% Margin Call level. The ECN-Plus account needs a $1,000 minimum, carries spreads from 0.20000, an $8 commission, the same 1:30 leverage cap and the same 50% Stop-Out and 100% Margin Call levels. Both run on MT5 with a $15-a-month VPS hosting charge, both are denominated in USD, EUR or PLN, and both come with the firm’s Research Platforms and Trading Signals service, supplied by Trading Central.

What Grow Prime Ltd offers (Seychelles, FSA SD251)

The AE-facing root page, which is what most of the geographies checked are actually shown, lists a different pair. The Standard Account opens from a $100 minimum, spreads from 0.20000, a $10-per-lot commission, leverage up to 1:200, and a 0% Stop-Out level against a 100% Margin Call level. The Ultra Low Account needs a $250 minimum, spreads from 0.20, zero commission, the same 1:200 leverage and 0% Stop-Out, and drops the VPS charge entirely, the firm’s own page listing MT5 VPS hosting as free on this tier rather than the $15 a month charged elsewhere. Both Seychelles-entity accounts also carry the same Trading Central research and signals package as the Cyprus accounts, and both run on MT5.

The gap between the two entities is not cosmetic. A client landing on the Cyprus version is capped at 1:30 leverage with a 50% Stop-Out; a client landing on the Seychelles version gets up to 1:200 leverage with a 0% Stop-Out, a materially higher-risk setup that lets an account run further into loss before the platform closes positions. Which of those two a given client ends up with is decided by the site’s geo-routing, not by anything the client chooses on an account-selection page.

The account the earlier review described that neither page shows

The review also lists an “ECN Elite” account: a $100,000 minimum, spreads from 0.20 pips, a $6-per-lot commission and 1:100 leverage. That account does not appear on either the Cyprus-entity or the Seychelles-entity page fetched for this review, and 1:100 leverage matches neither entity’s actual cap (1:30 for Growell Capital Ltd, 1:200 for Grow Prime Ltd). We are noting the discrepancy rather than dropping the claim silently: a reader who went looking for an ECN Elite tier on FxGrow’s current site, using either entity’s page, would not find one.

What it costs to get money out of an FxGrow account

The firm’s own fee page states that withdrawals of credit or debit card deposits “may incur a fee of up to 3% if no trading activity has been conducted prior to the withdrawal request,” under its Deposits & Withdrawals section. That is a cost tied to how the account is used, not to which tier it sits in: a client who funds by card and withdraws before placing a trade pays it on any of the four accounts above. The same fee page also states the firm does not accept payments from third parties, and that transactions are processed only during a 9:00am to 6:00pm GMT+2 window.

Negative Balance Protection

FxGrow trades through two separate companies, and which one a visitor is routed to changes the loss-limit rules that apply to their account. Growell Capital Ltd, the CySEC entity (licence 214/13), runs the ECN and ECN-Plus accounts with leverage capped at 1:30, a Margin Call level of 100% and a Stop-Out level of 50%, according to the account tables on the firm’s DE-facing homepage. Grow Prime Ltd, the Seychelles FSA entity (licence SD251) shown to visitors from GB, AU, AE, ID, JP, SG, TH, VN and ZA, runs the Standard Account and Ultra Low Account with leverage up to 1:200, the same 100% Margin Call, but a Stop-Out level of 0%, per the firm’s AE-facing homepage.

What Margin Call and Stop-Out actually do

At 50%, the Cyprus entity’s accounts (ECN, ECN-Plus) close positions automatically once equity falls to half of the required margin, leaving a cushion before the account is wiped out. At 0%, the Seychelles entity’s accounts (Standard, Ultra Low) carry no such cushion in the published figure: nothing in the account tables we read describes an earlier automatic close-out point for those two accounts.

Grow Prime Ltd’s 0% stop-out figure is worth checking before funding an account

A 0% Stop-Out figure is unusual enough, set against the Cyprus entity’s 50% on the same brand’s own account pages, that a trader opening a Standard or Ultra Low account would be right to confirm it directly with FxGrow’s support before funding it, particularly because the Seychelles entity also offers 1:200 leverage against the Cyprus entity’s 1:30 cap. Higher leverage paired with a later or absent automatic close-out point widens the gap between where a loss starts and where the platform steps in.

What the protection claim does and does not cover

FxGrow’s about page advertises “Negative Balance Protection” twice, as one of its headline selling points. The account and fee pages we fetched set out Margin Call and Stop-Out levels but do not say how that protection works, whether it applies to both entities, or whether it caps losses at deposited capital. A trader wanting a firm answer on that point would need to raise it directly with whichever entity they hold an account with, Growell Capital Ltd or Grow Prime Ltd, since the two carry different regulators and different Stop-Out levels.

FxGrow’s own figure on how many clients lose money

FxGrow’s own risk warning, published on the DE-facing homepage, discloses that “around 36% of retail investor accounts lose money when trading CFDs” with the firm. That figure comes from the firm’s own page, not from a regulator, and it sits alongside the 50%-versus-0% Stop-Out split above without being broken out by entity or account type, so it is not possible to say from this figure alone whether Cyprus or Seychelles clients make up more of that share.

An earlier review of FxGrow described a flat “leverage up to 1:100” and a $100,000-minimum “ECN Elite” account also paying 1:100 leverage. Neither figure appears on either of the account pages fetched for this review, which show 1:30 on Growell Capital Ltd’s ECN and ECN-Plus accounts and 1:200 on Grow Prime Ltd’s Standard and Ultra Low accounts instead. Readers relying on loss-limit figures from that earlier account of FxGrow should treat the two live account pages, not that description, as the current word on leverage and margin.

Trading Instruments

The Markets page fetched for the AE-facing site lists seven instrument groups: Forex, described as major, minor and exotic currency pairs; Indices; Commodities, covering agricultural and industrial products; Metals, naming gold, silver, platinum and palladium; Energies, covering oil, gas and other energy products; Cryptocurrencies; and Stock. That is what the firm’s own markets page names. An earlier published review of FxGrow also describes a futures CFD offering, but no fetched page corroborates it, so that claim is reported here only as something the earlier review said, not as something the firm’s current site shows.

What is missing from that list matters as much as what is on it. The firm’s own account pages, fetched separately for the Cyprus entity (Growell Capital Ltd, trading under CySEC licence 214/13) and the Seychelles entity (Grow Prime Ltd, Seychelles FSA licence SD251), describe spreads, commission and leverage per account type but do not itemise which of the seven asset classes carry which spread. The de-facing root page gives ECN and ECN-Plus accounts “spreads variable from 1.10000” and “from 0.20000” respectively without naming an instrument, and the ae-facing root page does the same for the Standard and Ultra Low accounts. Read plainly, the published figures describe a floor spread on the account as marketed, not a spread confirmed against any specific forex pair, index or metal.

Two entities, two account structures

Which asset terms apply to a given trader depends on which country page they land on, and that in turn depends on the entity behind it. Visitors to the de-facing site are shown Growell Capital Ltd’s ECN and ECN-Plus accounts, both capped at 1:30 leverage with a 50% Stop-Out level, consistent with the entity’s status as a CySEC-authorised Cyprus Investment Firm operating under MiFID II. Visitors from GB, AU, AE, ID, JP, SG, TH, VN and ZA are instead shown Grow Prime Ltd’s Standard and Ultra Low accounts, offering leverage up to 1:200 with a 0% Stop-Out level. Both entities offer MT5 VPS hosting at $15 a month on their commission-bearing accounts (ECN, ECN-Plus and Standard), while Grow Prime’s Ultra Low account carries no hosting fee at all. An earlier review of FxGrow describes an “ECN Elite” account with a $100,000 minimum deposit, 1:100 leverage and $6-per-lot commission; no fetched account or root page for either entity shows that account, so it is reported here only as a claim from that earlier review, not as a tier either entity currently lists.

Platform access to those instruments

The AE-facing platforms page names a single trading platform: MetaTrader 5, described there as available on Mac, PC, iOS and Android and free on all account types. That is the only platform the firm’s own fetched pages confirm access to any of the seven asset classes through. An earlier review also describes a separate “Automated Trading Platform” for copy trading and money-manager fund allocation; no fetched platform or account page names it, so that description carries only the earlier review’s word, not the firm’s own pages.

What FxGrow’s own risk warning says about trading these assets

The de-facing root page’s risk disclosure states that “around 36% of retail investor accounts lose money when trading CFDs” with the firm. The disclosure does not break that figure down by asset class, so it stands as a single loss rate covering CFD trading across whatever instruments a given account holder trades, not a rate specific to forex, indices, metals or any other group named on the markets page.

Education & Analysis

The only trading platform the pages we fetched actually name is MetaTrader 5. FxGrow’s own platforms page describes MetaTrader 5 by MetaQuotes Software Corp as available on Mac, PC, iOS and Android, and free on all account types. That is the entire first-hand platform picture: one piece of third-party software, licensed rather than built in-house, running across desktop and mobile.

What sits on top of MT5 at FxGrow

Every account tier we read carries the same line: “Research Platforms and Trading Signals (by Trading Central).” That appears on the ECN and ECN-Plus accounts under Growell Capital Ltd (the CySEC entity shown to DE visitors) and on the Standard and Ultra Low accounts under Grow Prime Ltd (the Seychelles entity shown to GB, AU, AE, ID, JP, SG, TH, VN and ZA visitors). In other words, the market-analysis layer is a bought-in Trading Central feed attached to MT5, not an analysis engine FxGrow built itself, and it is the same feed regardless of which of the two corporate entities ends up holding the client’s account.

Running that MT5 connection through a rented server carries a cost that differs by account and by entity. Growell Capital’s ECN and ECN-Plus accounts, and Grow Prime’s Standard account, list MT5 VPS hosting at $15 a month. Grow Prime’s Ultra Low account lists the same VPS hosting at $0. A trader choosing between account tiers is also choosing whether the hosting used to keep an automated strategy running is free or a recurring monthly charge, and that split runs along entity and account lines rather than anything platform-specific.

Claims the fetched pages do not carry

Our earlier review describes an “Automated Trading Platform” for copy-trading and money-manager fund allocation. None of the platform, root or account pages we fetched for this rewrite mention any such tool, so that claim is restated here only as something the earlier review reported, not as a feature confirmed on FxGrow’s current site. The same earlier review also lists an “ECN Elite” account with a $100,000 minimum, 1:100 leverage and its own MT5 access; that account does not appear on any account page we pulled either. Between the two entities’ current live pages, the accounts on offer are ECN, ECN-Plus, Standard and Ultra Low, and all four route through the same single platform, MT5, with the same bought-in Trading Central research layer attached.

There is no second platform choice recorded anywhere in what we read: no separate web terminal, no proprietary charting package, no named alternative to MT5 for a trader who might want one. What we hold is a one-platform setup, licensed rather than proprietary, with a third-party signals add-on layered on top and a hosting fee that swings from $15 a month to free depending on which account and which of FxGrow’s two operating entities issues it.

Special Offers

FxGrow does not publish anything under a promotions or bonus banner on the pages we fetched. The account, fee and root pages for both entities trading under the FxGrow brand, Growell Capital Ltd (CySEC 214/13) shown to German visitors and Grow Prime Ltd (Seychelles FSA SD251) shown to visitors from GB, AU, AE, ID, JP, SG, TH, VN and ZA, describe pricing through spreads, per-lot commission and a monthly VPS charge, and say nothing about deposit bonuses, cashback, loyalty tiers or welcome credit. That is what the pages we read contain, not a claim that no such offer exists anywhere on the site.

What FxGrow’s account tiers actually differ on

The four account types we read differentiate on cost structure, not on any promotional layer. Growell Capital Ltd’s ECN account opens from $100 with spreads from 1.10000, zero commission, leverage capped at 1:30 and a $15/month MT5 VPS hosting fee. Its ECN-Plus account needs $1,000, tightens spreads to “from 0.20000” and adds an $8 commission, at the same 1:30 leverage cap and the same $15/month VPS charge. Grow Prime Ltd’s Standard Account, shown on the AE-facing site, opens from $100 with spreads from 0.20000, a $10-per-lot commission, leverage up to 1:200 and the same $15/month VPS fee. Its Ultra Low Account, from $250, drops the commission to zero and, unlike every other tier we read, waives the VPS hosting charge entirely. That waiver is the only account-level cost difference in the evidence that functions like a discount, and it is tied to account selection rather than to any time-limited offer or deposit-matching scheme.

The condition attached to withdrawing card deposits

The closest thing to a promotional condition in what we read sits in the Deposits & Withdrawals section of FxGrow’s fee page, and it runs the opposite direction from a bonus: “Withdrawals of credit/debit card deposits may incur a fee of up to 3% if no trading activity has been conducted prior to the withdrawal request.” A client who funds by card and pulls the money back out without placing a trade first gives up up to 3% of that amount, which is a real cost attached to not trading rather than a reward for trading. The same fee page states credit card deposits themselves carry no fee, and that e-wallet withdrawals through Whish are free above a $50 minimum, while two other unnamed e-wallet channels carry fees of 3.9% and 2.9% respectively above a $100 minimum. None of these figures are framed on the page as introductory, limited-time or conditional on a promotional code; they are the standing fee schedule.

Beyond the account tiers and the fee schedule above, the pages we fetched, the AE root page, the AE and DE account pages and the AE fee page, contain no separate offers, contests, referral bonuses or seasonal campaigns for us to report on.

Opening an Account

Which entity signs a new client up, and under which licence, depends on which country-facing version of the site they land on, and the firm’s own geo-targeted pages show two different answers to that question.

Which FxGrow a new client actually gets

Visitors from GB, AU, AE, ID, JP, SG, TH, VN and ZA are shown Grow Prime Ltd as the account provider, a Securities Dealer registered in Seychelles under company number 8438912-1, at Room 302B, House of Francis, Ile Du Port, Victoria. The Seychelles FSA lists Grow Prime Ltd as a regulated securities dealer, though the register does not publish licence numbers, so the “SD251” figure quoted on the site is the firm’s own claim rather than one we could read off the register itself. Visitors on the DE-facing homepage instead get Growell Capital Ltd, a Cyprus company (registration 314852, registered at Arc. Makariou C 59 Steratzias Court Block A, Office 14, 4003 Limassol), whose CySEC licence 214/13 we confirmed directly on the Cyprus Securities and Exchange Commission register. That entry carries no qualifying annotation. A client opening an account is therefore contracting with an offshore Seychelles dealer or a CySEC-authorised Cypriot investment firm depending on nothing more than which page they happened to arrive from, and the account terms differ accordingly: Growell’s ECN and ECN-Plus accounts cap leverage at 1:30 with a 50% Stop-Out, while Grow Prime’s Standard and Ultra Low accounts offer up to 1:200 leverage with a 0% Stop-Out.

Minimum deposit to open each account

The account tiers on the firm’s own pages carry different minimums depending on which entity is signing the client up. Under Growell Capital Ltd, the ECN account opens from $100 and the ECN-Plus account from $1,000. Under Grow Prime Ltd, the Standard Account opens from $100 and the Ultra Low Account from $250. All four run on MetaTrader 5, which the firm’s platform page lists as free on every account type across Mac, PC, iOS and Android.

Who FxGrow will not open an account for

The firm’s own About page states plainly that it does not accept or solicit US and Australian citizens as clients, including clients who hold dual citizenship from the United States or Australia. No other nationality restriction appears on the pages we fetched.

Funding rules that apply once an account is open

The deposits and withdrawals page states “We do not accept payments from third parties,” which means the card or bank account used to fund a new account has to be held in the client’s own name, not a relative’s or a business partner’s. Deposits by credit card carry no fee against a $100 minimum and process automatically, while e-wallet funding through Whish is fee-free against a $50 minimum in USD; two other unnamed e-wallet routes charge 3.9% and 2.9% respectively against a $100 minimum. Bank wire deposits carry a fee that “varies depending on the bank” and take two to five days to clear. The same page states that “all transactions are processed during normal business hours: 9:00 am till 6:00 pm (GMT+2),” so a deposit or withdrawal instruction submitted outside that window waits for the next business day. Cardholders should also note the withdrawal side of that page’s fee schedule: pulling a card deposit back out without having traded first can cost up to 3% of the amount.

A lookalike worth ruling out before signing up

Searching the CySEC and FCA warning lists for FxGrow itself returned no match across the 1,441 entries we checked. Two similarly named domains do appear on those same lists, and neither is this broker: fxgrowcapital.com is on CySEC’s List of Non-Approved Domains, which flags it as unauthorised to provide investment services under any Cypriot licence without naming which firm, if any, it imitates; fxgrowth.online is listed on the FCA register as Unauthorised, with no clone marker on the entry itself. Anyone searching for FxGrow’s real sign-up page should check they have landed on the firm’s own domain rather than either of these.

Deposits & Withdrawals

FxGrow’s own fee page, fetched for AE visitors, sets out five payment rails: an e wallet called Whish, two other unnamed e wallets, bank wire, and credit card. Whish carries no fee, a $50 minimum, and automatic processing, all in USD. The other two e wallets charge 3.9% and 2.9% respectively, each with a $100 minimum in USD or EUR and automatic processing. Bank wire has no stated percentage; the page says the fee “varies depending on the bank,” with a $100 minimum and processing of two to five days. Credit card deposits carry no fees, a $100 minimum, and automatic processing, also in USD or EUR.

Those figures are deposit side. On withdrawal, the deposits and withdrawals section of the same fee page adds a condition worth reading twice: “Withdrawals of credit/debit card deposits may incur a fee of up to 3% if no trading activity has been conducted prior to the withdrawal request.” A client who funds by card and pulls the money straight back out without placing a trade can lose up to 3% of it to that clause.

What Growell Capital and Grow Prime charge to move money

The same page states plainly, “We do not accept payments from third parties,” so a deposit has to come from an account or card held in the client’s own name. It also fixes a processing window: “All transactions are processed during normal business hours: 9:00 am till 6:00 pm (GMT+2).” A withdrawal request filed outside 09:00 to 18:00 GMT+2 waits for the next business window rather than processing on submission.

One disclosure on the fee page names Paysafe Holdings UK Limited and states that “Paysafe Financial Services Limited (FRN: 900015) is authorised by the Financial Conduct Authority (FCA).” That FCA authorisation belongs to the Skrill or Paysafe payment processor handling the transaction, not to FxGrow itself, and a client should not read it as the broker’s own licence.

Which entity actually holds the client’s funds depends on which country page they signed up through, a split covered at length elsewhere in this review: Growell Capital Ltd, CySEC licence 214/13, for the DE facing site, against Grow Prime Ltd, Seychelles FSA licence SD251, for the AE, GB, AU and other country pages we fetched. The fee schedule above comes from the AE fee page, so it describes the rails offered under the Seychelles entity. We did not fetch a separate fee page for the CySEC entity, so we cannot say whether Growell Capital’s own deposit and withdrawal terms match these figures exactly.

If a complaint touches a payment, the firm’s Complaints Handling Procedure, read on the GB risk page, commits to a response time rather than a resolution time: “Following the receipt of the complaint the Head of the Administration/Back Office Department, within 5 working days, shall communicate with you the remedy measures or explanations related to your concern.” A client disputing a withdrawal fee or delay can expect to wait up to five working days just to hear back. Payments queries can be sent to enquiries@fxgrow.com, per the same fee page.

Customer Support

FxGrow’s contact page for its Seychelles entity, Grow Prime Ltd, lists a main phone line at +248 4321732 and a general support email at cs@fxgrow.com, with support hours given as Monday to Friday, 24 hours, GMT+2 during Daylight Saving Time. The same page adds a live chat channel, described as available 24/5 through LiveChat, email or phone. This is the current, first hand contact route, and it differs from what the earlier review reported: that version pointed readers to support@fxgrow.com and a +357 25 211707 number. The +357 number on FxGrow’s own risk warning page is actually the fax line for the Cyprus entity’s complaints department, not a general support line, so a reader following the earlier review’s details would be dialing the wrong desk.

Separate lines for separate business

Beyond the general support address, FxGrow’s contact page splits its business by department. Finance and accounting queries go to finance@fxgrow.com, partnership enquiries to partners@fxgrow.com, and HR to hr@fxgrow.com, each listed with the same +248 4321732 number and hours of 9 AM to 6 PM GMT+2 during Daylight Saving Time. Payments questions specifically are directed to enquiries@fxgrow.com on the fees page. The Seychelles registered office itself is given as Room 302B, House of Francis, Ile Du Port, Victoria, Seychelles, reachable on the same +248 number and at enquires@fxgrow.com.

What happens when a client complains

The Complaints Handling Procedure, published on the risk warning page shown to GB visitors, sets out a postal address at Arc. Makariou C 59 Steratzias Court Block A, Office 14, 4003 Limassol, Cyprus, an email address of enquiries@fxgrow.com with the subject line “Complaint”, and a fax number of +357 25 211707. The procedure states: “Following the receipt of the complaint the Head of the Administration/Back Office Department, within 5 working days, shall communicate with you the remedy measures or explanations related to your concern.” That means a client who raises a complaint can be left waiting up to five working days before hearing anything back, and the clause sets no further deadline for the complaint to actually be resolved after that first response.

The complaints channel sits with the Cyprus entity, Growell Capital Ltd, whose registered address in Limassol matches the one on the procedure. Whether a given client is actually dealing with that entity depends on which country page they signed up through. Visitors from GB, AU, AE, ID, JP, SG, TH, VN and ZA are shown Grow Prime Ltd, the Seychelles Securities Dealer, as the regulated entity, while only the DE facing homepage shows Growell Capital Ltd. A GB visitor directed to the Cyprus complaints procedure on a risk warning page, while the account itself sits with the Seychelles firm, is left with a support and complaints trail that does not obviously match the entity holding their money.

Fees that surface through support, not through a fee schedule

Two terms that a client would only find out about by reading the small print, or by running into them, sit in FxGrow’s own Deposits and Withdrawals material. The fees page states: “Withdrawals of credit/debit card deposits may incur a fee of up to 3% if no trading activity has been conducted prior to the withdrawal request.” It also states: “We do not accept payments from third parties,” meaning funds must come from an account or card in the client’s own name, and that “All transactions are processed during normal business hours: 9:00 am till 6:00 pm (GMT+2),” so a request submitted outside that window waits for the next business day before anyone processes it.

Our previous score for support on this catalogue was folded into an overall 4.9 out of 10; this review scores support 5.5 out of 10 as part of a new overall 5.7. The move is our reassessment against current evidence, not a change in what FxGrow offers: the firm publishes a fuller set of channels than the earlier review captured, including department specific lines and a written complaints procedure with a stated response window, but that procedure only commits to an explanation within five working days, not a resolution, and the contact details a reader would have followed from the earlier review point at the wrong desk.

Prohibited Countries

The one restriction FxGrow itself publishes sits on the AE-facing About page: the firm states it does not accept or solicit US and Australian citizens as clients, including clients who hold dual citizenship from the United States or Australia. That is the entire documented exclusion list. It names two countries by citizenship, not a jurisdiction table, and it says nothing about residency alone, so a reader holding neither US nor Australian citizenship but living in either country is not addressed by this wording one way or the other.

What Grow Prime Ltd’s about page actually excludes

The clause is a citizenship test, not a country-of-residence test. It reaches dual citizens too, which closes the obvious workaround of opening an account under a second passport. Beyond the US and Australia, the fetched pages give no equivalent list for any other country, so this review cannot report additional exclusions without inventing them.

Why which entity signs the client matters more than a country list

FxGrow is not one regulated company behind every country page fetched for this review. Visitors from GB, AU, AE, ID, JP, SG, TH, VN and ZA are shown Grow Prime Ltd, a Seychelles entity the Financial Services Authority of Seychelles lists as a regulated securities dealer. The DE-facing homepage instead shows Growell Capital Ltd, confirmed on the Cyprus Securities and Exchange Commission’s register of Cypriot Investment Firms under licence 214/13, with an unannotated entry unlike a neighbouring listing on the same CySEC page. Which entity actually takes a client on is set by which country version of the site they land on, not by anything the visitor chooses, and it is Grow Prime Ltd’s about page, not Growell Capital Ltd’s, that carries the US/Australia exclusion quoted above. Whether the Cyprus entity applies the same rule to the traffic it takes on is not stated on the page we fetched for it.

Where the Vanuatu claim falls apart

The review being rewritten here credited FxGrow with a Vanuatu Financial Services Commission licence. We searched the VFSC Financial Dealers Licensee List directly, 66 current licensees, and no company named FxGrow appears on it. That list carries only firms licensed now, so the result means not currently licensed rather than never licensed, and it is not evidence the firm did wrong; it is evidence that a regulatory claim in the earlier review does not check out against the register as it stands today, which is one reason this review’s regulation score moved from 4.9 to 5.7 overall on a full rescore rather than a like-for-like update.

The lookalike domains, which are not FxGrow

Two other results turned up in the 1,441 warning-list entries mirrored from CySEC, the FCA and the FSC Mauritius, and neither is a hit against FxGrow itself; the firm appears on none of those lists. CySEC’s List of Non-Approved Domains names fxgrowcapital.com as a site not authorised to provide investment services under any Cypriot licence; CySEC does not say which firm, if any, it is imitating. Separately, the FCA register lists fxgrowth.online as Unauthorised, with no clone marker on the entry, so it records a firm operating without FCA permission rather than confirming a link to any specific broker. Neither domain is FxGrow, Growell Capital Ltd or Grow Prime Ltd; a reader typing the name into a search engine could land on either by mistake, which is worth flagging on its own terms rather than as a mark against the firm under review.

What we did not find

Nothing in the pages fetched for this review, across the ten country versions checked, sets out a residency-based prohibited-countries list, a sanctions-jurisdiction clause, or restrictions tied to FATF or similar designations. The only exclusion on record is the citizenship-based one quoted above, from Grow Prime Ltd’s own about page.

Conclusion

FxGrow scores 5.7 out of 10 in this review, up from the 4.9 we gave it previously. The move is ours, not the firm’s: this pass rests on register checks and fee and contract pages we fetched directly, not on the fee and dressed with fewer of our earlier review’s unverified claims that pulled the prior score down.

Regulation: two entities, one licence we could confirm at the point of sign up

The regulation score of 5.5 reflects a split structure. The CySEC register confirms licence 214/13 for Growell Capital Ltd, an authorised Cypriot Investment Firm, and that entity also carries EEA passporting registrations we could see the shape of, including a confirmed BaFin listing (BaFin ID 10138982) and an ESMA record showing it as an active investment firm supervised by CySEC. But that CySEC entity is shown only to the DE facing version of the site. Visitors from GB, AU, AE, ID, JP, SG, TH, VN and ZA are instead shown Grow Prime Ltd, a Seychelles entity the FSA lists as a regulated securities dealer under SD251, a lighter regime than CySEC’s MiFID II framework. Our earlier review’s claim of VFSC authorisation does not hold up: we searched the Vanuatu Financial Services Commission’s current list of 66 licensees directly and found no firm named FxGrow on it. Several other passporting numbers the site quotes, for Hungary, France, Norway, Poland and Sweden among them, name authorities or reference numbers we could not match against the registers we hold, so they stand as unchecked rather than confirmed or false. We also searched 1,441 warning list entries mirrored from CySEC, the FCA and the FSC Mauritius, and FxGrow itself appears on none of them. Two similarly named domains do appear on those lists and are not FxGrow: CySEC’s Non Approved Domains list carries fxgrowcapital.com, and the FCA register carries fxgrowth.online as Unauthorised. Neither register names FxGrow as the firm being imitated, but a reader searching for FxGrow should know both names exist.

What FxGrow charges

Fees score 9, the strongest mark here. The Ultra Low Account on the Seychelles side carries no commission and spreads quoted from 0.20, with no monthly VPS charge, while the Cyprus side’s ECN Plus account charges a commission of 8 against spreads from 0.20000. Deposits by credit card carry no fee on the firm’s own fee page, and e-wallet withdrawal through Whish is free above a $50 minimum, though two other unnamed e-wallet routes carry fees of 3.9% and 2.9%. The deposits and withdrawals terms carry a clause worth reading before funding an account: “Withdrawals of credit/debit card deposits may incur a fee of up to 3% if no trading activity has been conducted prior to the withdrawal request.” Bank wire fees are not fixed, described on the fee page only as varying by bank, and processing runs 2 to 5 days. Transactions are also processed only within a stated window, “9:00 am till 6:00 pm (GMT+2),” so a request submitted outside those hours waits for the next business day.

Platform and support

Platform scores 4.5. The only platform we could confirm from FxGrow’s own pages is MetaTrader 5, offered free across account types on desktop and mobile. The “Automated Trading Platform” our earlier review describes for copy trading does not appear on any page we fetched, so we cannot back it. Support scores 5.5. FxGrow lists a Seychelles support line and cs@fxgrow.com, with hours running Monday to Friday, 24 hours, GMT+2, plus live chat on a 24/5 basis. Its complaints procedure commits to a response only within a set window: “the Head of the Administration/Back Office Department, within 5 working days, shall communicate with you the remedy measures or explanations related to your concern.” Our earlier review’s contact details do not match what FxGrow’s own contact page currently shows: the phone number it lists corresponds to the Cyprus entity’s complaints fax line rather than the support number FxGrow now publishes, and the email address differs too. Reviews score 4, the weakest mark, reflecting how much of what circulates about FxGrow, including its regulatory footprint and account terms, does not match what the firm’s own current pages show.

FxGrow splits clients between a CySEC licensed Cyprus entity and a Seychelles entity depending on where they sign up, and scores 5.7 out of 10 here, competitive on fees but held back by that regulatory split and unverifiable platform claims.

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