Libertex review.

Overview

TrueBroker is a free broker safety checker, and this page is our review of Libertex, scored 6.2 out of 10 across regulation, fees, platform, support and reviews. Libertex is the trading platform operated by Indication Investments Ltd, a Cyprus Investment Firm we found holding CIF licence 164/12 on the Cyprus Securities and Exchange Commission register. The firm’s own terms state that this licence lets it provide investment services to the European Economic Area and Switzerland, and its Libertex.com site is restricted to visitors in a named list of EEA countries plus Switzerland, Iceland, Liechtenstein and Norway. Indication Investments Ltd also runs a Representative Office in Germany that the firm’s terms describe as “registered with BaFin.” We checked the BaFin company database directly and found an entry for Indication Investments Ltd, BAK 128281, BaFin ID 10128281, listed as a cross border service provider under Section 74 WpIG, with permissions for “Sonstige nach MiFID” active since 30 August 2021. That is a registration of the German office, not a separate licence to deal in investments or hold client money in Germany, and the number quoted on the firm’s own site, BaFin ID 10161686 / Bak No. 161686, does not match the number the BaFin database actually shows against the company. Separately, no company called “Indication Investments Ltd” turned up in the German commercial register (Handelsregister), which is a company registry rather than a financial regulator and would not confirm a licence either way.

Overview Table

Facts List

• Indication Investments Ltd holds CySEC licence 164/12, confirmed by us directly on the CySEC register of Cypriot investment firms.
• The firm’s German Representative Office appears in the BaFin database under BAK 128281 and BaFin ID 10128281, but the licence number on the firm’s own terms page does not match what BaFin’s database records.
• No entity called Indication Investments Ltd appears in the German commercial register, though that register would not confirm a financial licence in any case.
• We searched 1,441 warning list entries mirrored from CySEC, the FCA and the Financial Services Commission Mauritius, and Libertex appears on none of them; we ran a positive control against known listed firms first, so this absence is a genuine clean result rather than a broken search.
• The firm’s own Terms and Fees page sets an inactivity fee of 10 EUR per month after 180 days with no trading, open positions, withdrawals or deposits.
• The same page sets a maintenance fee of 10 EUR per month if a client has not withdrawn their remaining balance within two months of the agreement ending.
• A margin adjustment fee of up to 0.3% applies on the Libertex platform only, when the trading account currency differs from the quoted currency of the underlying asset.
• Under “Professional Trader Eligibility,” a client who takes Professional status waives extended risk disclosures, Investor Compensation Fund payouts and access to the Financial Ombudsman.
• Risk warning banners on the firm’s own UK pages show two different retail loss figures, 83% and 79% of accounts losing money trading CFDs, appearing together.
• Payment terms on the firm’s own Terms page show free PayPal withdrawals, 1% Skrill and Neteller withdrawals with a 10 EUR minimum, a 1 EUR card withdrawal fee, and a 0.5% SEPA or bank wire withdrawal fee capped between 2 and 10 EUR.

Why our score moved

Our previous review of Libertex scored it 5.2 out of 10. This review scores it 6.2 out of 10. We are not saying Libertex changed; the scoring criteria and the evidence we pulled both changed between the two reviews, and this score reflects our current assessment from the evidence above, not an improvement or decline at the firm. Within this review’s own breakdown, regulation sits at 6.7, weighed down by the mismatch between the BaFin number quoted on the firm’s own terms page and what the BaFin database actually shows, and by the German office being a registration rather than a licence. Fees sits at 3, driven by the stack of administrative charges in the firm’s own Terms and Fees page: inactivity fees, maintenance fees on unclaimed balances, a margin adjustment fee, and a rollover fee equal to a full open and close spread on futures positions rolled into the next month. Platform sits at 7.5, reflecting the choice of the proprietary Libertex platform alongside MetaTrader 4 and MetaTrader 5. Support sits at 6.5 and reviews sits at 7.5.

What Libertex charges and what binds a client

Commission on CFD trading starts “from 0.0%, depending on the underlying asset,” according to the firm’s own Terms and Fees page, and the minimum trade volume on the Libertex account is 20 EUR, GBP or CHF, or 100 PLN. Clients who invest in real stocks through the Invest account are told on the firm’s own About page that this is commission free, with market spreads applying instead. The clause most worth reading before signing up is the Professional Trader Eligibility section: a client who meets two of three criteria (roughly ten transactions per quarter on average over the past year, at least a year of relevant professional experience, or a financial instruments portfolio over EUR 500,000) can trade with a higher multiplier, but in doing so waives extended risk disclosures, Investor Compensation Fund protection and the right to use the Financial Ombudsman. That is a direct trade of statutory protection for leverage, stated in the firm’s own accounts page rather than buried in a policy document.

Key Takeaways

Why the score moved to 6.2

Our previous review of Libertex scored 5.2/10. This review scores 6.2/10. That change reflects our current assessment against the evidence below, not any change in the firm itself. The clean sweep of the mirrored warning lists and the confirmed CySEC record support the regulation score, while the fee structure documented on the firm’s own Terms and Fees page keeps the fees score low.

What the CySEC register confirms about Indication Investments Ltd

The Cyprus Securities and Exchange Commission register confirms that Indication Investments Ltd, the Cyprus Investment Firm that operates the Libertex trading platform, holds CIF licence 164/12. That is a financial services authorisation, not a mere company listing. The firm’s own terms page states this licence lets it provide investment services to the European Economic Area and Switzerland, though the register entry itself does not repeat that geographic scope, only the licence and entity match. Set against that: Our evidence includes pages served to visitors in the UAE, Australia, Indonesia, Japan, Singapore, Thailand, Vietnam, South Africa and the UK, none of which sit inside the EEA or Switzerland. We are not asserting those visitors cannot be served; we are reporting that the licence’s own stated scope, as the firm describes it, does not obviously reach the audiences several of these pages are aimed at.

Germany is a separate case. BaFin’s company database lists Indication Investments Ltd, BAK 128281, BaFin ID 10128281, LEI 213800QK5IPXG24JXO90, as a Grenzüberschreitender Dienstleister (cross border service provider) under section 74 WpIG, with a “Sonstige nach MiFID” permission current since 30 August 2021 and one earlier permission that has since ended. That is a services registration, and the firm’s own terms page describes the German office only as a Representative Office “registered with BaFin,” not as authorised to deal in investments or hold client money there. Separately, we searched the German commercial register at handelsregister.de and it returned zero hits for “Indication Investments,” including closed register sheets, so no BaFin registration is confirmed by that particular portal, which is a company registry and was never going to record a financial licence in any case.

We searched 1,441 warning list entries mirrored from CySEC, the FCA and the FSC Mauritius, running a positive control on four registers first so an empty result means absence rather than a broken search. Libertex and Indication Investments Ltd appear on none of them. That is a clean result across the lists we mirror, not a clean result across every regulator worldwide.

What Libertex charges, from its own Terms and Fees page

We read the published fee material rather than a summary of it. Commission on CFD trading starts from 0.0%, depending on the underlying asset. On top of that, the firm’s terms describe several fees that only bite in specific circumstances, and all of them are worth naming because they land on money that has already been deposited or earned. A margin adjustment fee of up to 0.3% applies on the Libertex platform only, when the trading account’s currency differs from the quoted currency of the underlying asset. A rollover fee equal to a full open and close spread is charged when a futures based CFD position rolls into the next contract month or quarter, meaning holding such a position through expiry costs an extra round trip spread just to stay open.

Two fees apply to money sitting still. An inactivity fee of 10 EUR (or 10 GBP, 10 CHF, 50 PLN) per month applies once an account, CFD or Invest, has gone 180 calendar days with no trading, no open positions, and no deposits or withdrawals. A separate maintenance fee of the same amount and currency options applies if a client has not withdrawn their remaining balance within two months of the agreement’s termination date, meaning a closed account’s leftover balance is charged down monthly rather than simply released. Withdrawal costs vary by method on the same terms page: PayPal withdrawals are free, Skrill and Neteller withdrawals cost 1% with a 10 EUR minimum, card withdrawals cost a flat 1 EUR, and SEPA or international bank wire withdrawals cost 0.5% with a 2 EUR minimum and 10 EUR maximum. Investment account clients also face several smaller, itemised charges: American Depositary Fees from 0.01 EUR for ADR custody, a Trading Activity Fee from $0.000119 EUR, and an SEC fee from 0.0008%, both of the latter charged on the gross value of equity and option sale transactions.

What binds a client who trades on leverage

The firm’s account eligibility material sets out what a client gives up to qualify as a Professional client and unlock higher leverage than the standard 1:30 retail cap. Under the Professional Trader Eligibility terms, a Professional Client waives extended risk disclosures, waives compensation from the Investor Compensation Fund, and waives access to Financial Ombudsman dispute resolution. That is a real trade: higher leverage in exchange for giving up the statutory compensation fund and the ombudsman route entirely, and it is stated as a condition rather than a side note.

What the risk warnings themselves say

Libertex’s own platform pages carry risk warning banners stating that 83% of retail investor accounts lose money trading CFDs with this provider. A different figure, 79%, appears alongside the 83% figure in the same banners across pages, an inconsistency in the firm’s own disclosure rather than a single settled number.

Platforms and support, briefly

Libertex offers its own proprietary web and mobile platform alongside MetaTrader 4 and MetaTrader 5, both downloadable and covering forex, stocks, indices, metals, crypto and commodity CFDs. Support channels listed on the firm’s contact page are email, phone numbers for Cyprus and Germany, and a WhatsApp chat option on account pages, with a stated reply time of usually one business day.

Licenses & Regulation

Indication Investments Ltd, the Cyprus Investment Firm behind the Libertex trading platform, holds CIF licence 164/12. We checked the Cyprus Securities and Exchange Commission register directly and it confirms the licence: an active CIF authorisation held by Indication Investments Ltd, which is a financial services authorisation and not merely a company registration. That is a genuine licence check, run against a live register, not a claim taken from the firm’s own pages.

Indication Investments Ltd’s own terms state that the firm “provides investment services to the European Economic Area and Switzerland” under that CySEC licence. The register entry confirms the licence number and entity match; it does not itself state the EEA and Switzerland servicing claim, so that detail comes from the firm, not from CySEC’s listing. Worth flagging for context: Our evidence includes pages served to visitors in the UAE, Australia, Indonesia, Japan, Singapore, Thailand, Vietnam, South Africa and the UK, none of which sit inside the EEA or Switzerland. The firm’s own stated licence scope does not plainly cover several of the audiences these pages are written for.

What BaFin shows for Libertex in Germany

Indication Investments Ltd also operates a Representative Office in Germany, and the firm’s own pages describe it as “registered with BaFin.” We searched the BaFin company database directly and found the firm listed, with BaFin ID 10128281 and BAK number 128281, entity type Grenzüberschreitender Dienstleister (WpI) gem. Paragraph 74 WpIG (cross border service provider under the German securities institutions act), based in Limassol, with a current permission of “Sonstige nach MiFID” (other business under MiFID) active since 30 August 2021 and one earlier permission recorded as ended. That is a cross border service notification, not a German investment licence in its own right, so we treat it as a registration rather than an authorisation to deal in investments or hold client money in Germany. The firm’s BaFin ID and BAK number in BaFin’s own database are 10128281 and 128281, but the terms quote 10161686 and 161686 for the same entity.

We separately searched the German commercial register at handelsregister.de for “Indication Investments” and got zero hits, closed register sheets included. That register is a company registry, not a financial regulator, so this result confirms only that no German company entry exists under that name; it says nothing about the firm’s regulatory standing.

Warning list and other checks

We searched 1,441 warning list entries mirrored from CySEC, the FCA and the FSC Mauritius, and Libertex does not appear on any of them. Before relying on that result we ran a positive control search on each of the four registers we queried, checking for a firm known to be listed, so an empty result reflects an actual absence rather than a broken search. That clean result covers only the lists mirrored here, not every regulator worldwide.

The firm’s terms also carry a clause that matters for anyone trading on leverage above the retail cap: a client who takes Professional status “waives their right to” extended risk disclosures, compensation from the Investor Compensation Fund, and Financial Ombudsman dispute resolution. That is a direct trade: higher leverage in exchange for giving up the statutory protections that come with the CySEC licence described above.

Our previous score for this section was part of an overall 5.2 out of 10; this review scores regulation at 6.7 out of 10 within an overall 6.2. The move is ours, from re running the checks against current evidence, not a claim that the firm’s regulatory position has changed. What the evidence adds this time is a licence confirmed directly on the CySEC register rather than taken on trust, a BaFin listing checked against the live database rather than the firm’s own quoted numbers (which do not match), and a clean result across 1,441 mirrored warning list entries with a positive control behind it. Those are checks this review ran and the earlier one did not have.

How to Trade

Indication Investments Ltd is the Cyprus Investment Firm behind the Libertex platform, holding CySEC licence 164/12. The firm’s own terms and fees page, the firm’s UAE terms page, lists a broad range of CFD underlyings under its Popular Assets navigation: forex, stocks, crypto, metals, indices, agriculture, oil and gas, ETFs, bonds, options and a separate “AI Companies” category. The firm’s UAE about page describes these as “tradable CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others,” and adds that Libertex also offers commission-free investments in real stocks; the fees page refers to those holdings as an Invest Account.

Execution and the Libertex platform

The core CFD account runs on the firm’s own Libertex platform, which the account page the firm’s UAE platforms page describes as offering Market order execution with “tight spreads” and commission “from 0%.” The minimum trade volume on this account is set at 20 EUR, 20 GBP, 20 CHF or 100 PLN, per the firm’s UK platforms page. Retail clients are capped at 1:30 leverage; trading above that multiplier requires applying for a Professional account, per the firm’s UK platforms page and the firm’s UAE accounts page.

Alongside the proprietary platform, Libertex also offers MT4 and MT5 accounts. The MT4 platform page, the firm’s UK platforms page, describes NDD execution, VPS hosting, a trade signals library, over 45 currency pairs and 100+ analytical tools. The MT5 page, the firm’s UK platforms page, adds 12 additional timeframes and 38 built-in indicators against MT4’s 30, along with unlimited charts and an economic calendar. Both the Raw Spread MT4 and MT5 accounts list commissions “from 0%,” tight spreads, and support hedging and automatic trading, per the firm’s UK platforms pages.

What Libertex charges to trade

The firm’s terms and fees page, the firm’s UAE terms page, sets commission on CFD trading “from 0.0%,” varying by underlying asset. On the Libertex platform specifically, a margin adjustment fee of up to 0.3% applies when the Client Trading Account currency differs from the quoted currency of the underlying asset. Holding a futures-based CFD position past expiry triggers a rollover fee “equal to the spread to open and close a trade” when the position is rolled into the next month or quarter, per the same page. For the Invest account’s real shares held via American Depositary Receipts, the terms page lists ADR custody fees “from 0.01 EUR,” a Trading Activity Fee “from $0.000119 EUR” and an SEC fee “from 0.0008%,” both of the latter charged on the gross value of equity and options sale transactions.

Fees that apply outside active trading

Two recurring charges in the terms and fees page apply regardless of market activity. An inactivity fee of 10 EUR per month (10 GBP, 10 CHF or 50 PLN) applies to both CFD and Invest accounts once an account has seen no trading, no open positions and no withdrawals or deposits for 180 calendar days. Separately, a maintenance fee of the same amount, 10 EUR per month (10 GBP, 10 CHF, 50 PLN), begins if a client has not withdrawn their remaining balance within two months of the agreement’s termination date. Both are drawn from the firm’s UAE terms page and both work the same way: a recurring monthly charge that erodes whatever balance is left sitting in the account.

Professional status and what it trades away

Clients who want leverage above the retail 1:30 cap can apply for Professional status, but the accounts page the firm’s UAE accounts page sets a real bar: meeting two of three tests, an average of 10 transactions per quarter over the previous four quarters, at least one year of professional experience in financial services, or a financial-instruments portfolio over EUR 500,000. The same page states plainly that a Professional Client waives extended risk disclosures, compensation from the Investor Compensation Fund, and access to Financial Ombudsman dispute resolution. Trading with a bigger multiplier on Libertex comes bundled with giving up the compensation-fund and ombudsman protections that retail status carries.

Payment costs at the edges of a trade

The same terms page sets out withdrawal costs by method: PayPal withdrawals are free, Skrill and Neteller withdrawals cost 1% with a 10 EUR minimum withdrawal, card withdrawals cost 1 EUR, and SEPA or international bank wire withdrawals cost 0.5% of the amount, bounded between 2 EUR and 10 EUR. Deposits by PayPal and Skrill and Neteller are stated as free.

Where this leaves the fees score

Our previous review scored this broker 5.2/10; this review scores it 6.2/10. The fees criterion itself lands low, at 3/10, and the evidence above explains why even after the overall number moved: commission “from 0%” is an entry point rather than a rate, and it sits alongside a margin adjustment fee, a rollover fee, an inactivity fee and a maintenance fee, all of which the firm’s own terms page confirms can apply on top. The higher overall score reflects our assessment across the full set of criteria on the evidence gathered this time, not any change in what Libertex charges.

Account Types

Indication Investments Ltd’s own Terms and Fees page sets a minimum first deposit of 100 EUR for both the CFD and Invest accounts, and the gb-platforms page gives a minimum trade volume of 20 EUR, 20 GBP, 20 CHF or 100 PLN on the Libertex account. That first figure is worth flagging on its own: our earlier review claimed a $10 minimum deposit, but the firm’s current published terms say 100 EUR, and we treat the firm’s own page as the one that counts.

What Libertex actually sells

The core product is the Libertex account itself, traded on the firm’s proprietary Libertex platform with market execution, described on the firm’s UAE platforms page as carrying tight spreads and commission from 0%, with leverage up to 1:30 for retail clients. The same account is also offered wrapped around MetaTrader 4 and MetaTrader 5, listed on the firm’s UK platforms pages as “Libertex Raw Spread MT4” and “Libertex Raw Spread MT5” accounts. Both raw spread variants advertise commissions from 0%, leverage up to 1:30 for retail clients, hedging (locking) support and automatic trading, with account currencies in EUR, GBP, PLN or CHF. None of the three variants carries its own published minimum deposit figure separate from the 100 EUR terms page minimum; they read as the same underlying account routed through a different terminal.

Sitting alongside the CFD side, the firm’s UAE about page states Libertex “also offers commission-free investments in real stocks (market spreads apply)” through what the terms page calls the Invest account. The same 100 EUR minimum deposit and the same inactivity and maintenance fee rules on the firm’s UAE terms page apply to both the CFD and Invest accounts.

The Professional account trade

Above the retail tier, the firm’s UAE accounts page describes a Professional account that unlocks “a maximum multiplier” beyond the retail 1:30 cap. Qualifying requires meeting two of three tests: an average of ten transactions per quarter over the previous four quarters, at least one year of professional experience in financial services, or a financial instruments portfolio valued over EUR 500,000. The same page spells out what a client gives up to get there. Under Professional Trader Eligibility, a Professional Client waives extended risk disclosures, waives compensation from the Investor Compensation Fund, and waives access to Financial Ombudsman dispute resolution. That is a real trade, not a formality: higher leverage in exchange for permanently losing statutory compensation cover and the ombudsman route, and getting fewer risk warnings along the way.

What it costs to hold a Libertex account open, or to let it sit idle

The terms page lists a set of fees that attach to the account itself rather than to any single trade. An inactivity fee of 10 EUR per month (or 10 GBP, 10 CHF, or 50 PLN) applies once an account, CFD or Invest, has gone 180 calendar days with no trading, no open positions, and no withdrawals or deposits. A separate maintenance fee of the same amount, 10 EUR per month (or 10 GBP, 10 CHF, 50 PLN), applies if a client has not withdrawn their remaining balance within two months of the agreement’s termination date, so a closed account with money still in it keeps getting billed down.

Trading itself carries a margin adjustment fee of up to 0.3%, charged only on the Libertex platform (not the MT4 or MT5 wrappers) and only when the trading account’s currency differs from the quoted currency of the underlying asset. Rolling a futures contract CFD into the next month or quarter carries a rollover fee equal to the spread needed to open and close the trade, which the terms page frames as effectively a second full spread just to keep a position alive past expiry. On the Invest side, the terms page also lists American Depositary Receipt fees from 0.01 EUR charged by ADR depositary banks, a Trading Activity Fee from $0.000119 EUR and an SEC fee from 0.0008%, both charged on the gross value of equity and options sale transactions.

Score context

Our previous review scored Libertex 5.2 out of 10; this one scores 6.2 out of 10. We are restating the score from the evidence gathered this pass rather than claiming the firm’s accounts changed, and the fees score of 3 out of 10 in the fixed breakdown lines up with what this section documents: a 100 EUR minimum entry point sitting alongside inactivity fees, maintenance fees, a margin adjustment fee, and a Professional tier that costs a client their compensation fund and ombudsman rights in exchange for leverage above 1:30.

Negative Balance Protection

Libertex does not publish a negative balance protection guarantee anywhere in the pages we read. The firm’s own account pages for the Libertex CFD product state leverage up to 1:30 for retail clients, and the risk warning banners on the same pages carry two different loss rate figures: one puts the share of retail investor accounts that lose money trading CFDs with this provider at 83%, another puts it at 79%, both appearing in the firm’s own disclosures. We did not find a clause in the material we read that says what happens to a retail account if losses exceed the funds in it.

What Indication Investments Ltd’s terms actually cover

The terms and fees page we read sets out administrative and trading fees but does not address drawdown limits, stop out levels, or margin call thresholds. What it does set out is a margin adjustment fee of up to 0.3%, charged only on the Libertex platform and only when the Client Trading Account currency differs from the quoted currency of the underlying asset, and a rollover fee equal to the spread to open and close a trade, charged when a futures contract is rolled into the next month or quarter. Neither of these is a loss limit; both are running costs that erode a client’s balance the longer a position, or an idle account, sits open.

Two other clauses in the same terms page work in the same direction on funds left behind. An inactivity fee of 10 EUR per month (or 10 GBP, 10 CHF, 50 PLN) applies once an account has gone 180 calendar days with no trading, no open positions and no withdrawals or deposits, across both CFD and Invest accounts. A separate maintenance fee of the same amount applies if a client has not withdrawn their remaining balance within two months of the agreement’s termination date. Read together, a client who stops trading or who closes their account and leaves money behind is charged a recurring monthly fee against that balance rather than facing a one time deduction.

Professional status and what it trades away

The account terms page sets out eligibility for Professional Client status: a client must meet two of three tests, an average of 10 transactions per quarter over the previous four quarters, at least one year of professional experience in financial services, or a financial instruments portfolio valued over EUR 500,000. The same page states that a Professional Client waives the right to extended risk disclosures, to compensation from the Investor Compensation Fund, and to Financial Ombudsman dispute resolution. Professional status is also the route the firm’s platform pages describe for trading above the 1:30 retail leverage cap, meaning the higher leverage and the loss of compensation fund access and ombudsman access sit on the same reclassification.

What we could not find

We read the firm’s terms and conditions and the published fee material for our evidence, and neither document we read states a stop out percentage, a margin call level, or a negative balance protection commitment for retail clients. The fee schedule instead names margin adjustment, rollover, inactivity and maintenance charges. Since CySEC licence 164/12, confirmed on the Cyprus Securities and Exchange Commission register, covers Indication Investments Ltd as a Cyprus Investment Firm, EU retail CFD leverage and negative balance rules of the kind that apply to CySEC firms would ordinarily be relevant here, but we are not citing a specific requirement because the pages we fetched do not state one, and we were told not to assert what a regulation requires without that support.

Trading Instruments

Libertex, run by Indication Investments Ltd, lists a wide spread of CFD asset classes on its own site: forex, stocks, crypto, metals, indices, agriculture, oil and gas, ETFs, bonds and options are all named under the firm’s Popular Assets navigation, alongside a separate AI Companies category. Elsewhere the firm’s own About page describes the underlying assets behind its CFDs more narrowly, as “commodities, Forex, ETFs, cryptocurrencies, and others.” The same About page also states that Libertex offers commission free investment in real stocks through its Invest account, with market spreads still applying, which is a different product from the CFD positions the rest of the range is built from.

The account pages repeat a shorter version of the same list for CFDs: stocks of companies including Facebook, Apple, Microsoft and Coca Cola, indices such as the Dow Jones, Nasdaq and DAX, metals including gold, silver, copper and platinum, cryptocurrencies including Bitcoin and Ethereum, forex pairs, and oil and gas. A fees page also names coffee as an example under an Agriculture CFDs category. The firm’s About page does give a total instrument count, stating “1000+ trading instruments.”

How Libertex prices what it trades

The firm’s terms and fees page states commission on CFD trading starts “from 0.0%, depending on the underlying asset,” which leaves the actual rate per instrument undocumented in the evidence we have. Account pages describe spreads only as “tight,” again without a figure. A minimum trade volume of 20 EUR applies to the Libertex platform, per the same fees page.

Two charges sit specifically on the proprietary Libertex platform rather than MT4 or MT5. A margin adjustment fee of up to 0.3% applies when the Client Trading Account currency differs from the quoted currency of the underlying asset, so a client trading, say, a dollar quoted stock CFD from a euro account pays this on top of the spread. A rollover fee “equal to the spread to open and close a trade” is charged when a futures contract is rolled into the next month or quarter, meaning holding that kind of position through expiry costs a full extra open and close spread just to keep it alive.

For the Invest account’s real stocks, the terms and fees page lists three further charges tied to US equity settlement: American Depositary Receipt fees “from 0.01 EUR” charged by the depositary banks for custody of non US shares held via ADRs, a Trading Activity Fee “from $0.000119 EUR” on the gross value of sale transactions in equities and options, and an SEC fee “from 0.0008%” on the same gross sale value. All three are stated as starting figures rather than fixed rates.

What sits behind the assets: platform and account structure

Three platforms carry this range: the firm’s own Libertex platform, described on its pages as an “Award-winning platform” using market execution, and MetaTrader 4 and MetaTrader 5, both offered through Libertex. The MT4 listing on the firm’s platforms page describes it as supporting CFDs on forex, stocks, indices, oil and gas, commodities, cryptocurrencies, ETFs and metals, with NDD execution, VPS hosting, a trade signals library, over 45 currency pairs and more than 100 analytical tools. The MT5 listing adds 12 additional timeframes, 38 built in technical indicators against MT4’s 30, unlimited charts, an economic calendar and MQL5 support, available on desktop, mobile and web.

Leverage across this asset range is capped at 1:30 for retail clients on the firm’s own account pages. A Professional account is available to clients meeting two of three tests set out on the accounts page, an average of 10 transactions per quarter over the prior four quarters, at least a year of professional experience in financial services, or a portfolio of financial instruments worth over EUR 500,000, and it allows trading with a higher multiplier. The same accounts page states that opting into Professional status means waiving extended risk disclosures, compensation from the Investor Compensation Fund, and access to Financial Ombudsman dispute resolution, so the wider leverage available across this asset range comes at the cost of those three protections for anyone who takes it.

The risk warning banners carried on the firm’s own pages give two different loss rate figures for the CFD range as a whole: one banner states “83% of retail investor accounts lose money when trading CFDs with this provider,” while another states “79% of retail investor accounts lose money when trading CFDs with this provider.” Both appear in the firm’s own disclosures rather than in a single consistent figure.

Licence scope against where these assets are offered

The firm’s own terms describe Indication Investments Ltd as regulated and supervised under CySEC licence 164/12, and CySEC’s own register confirms that licence as active and held by that entity. The terms state this licence covers the provision of investment services “to the European Economic Area and Switzerland.” The pages behind this evidence were served to visitors in the UAE, Australia, Indonesia and Great Britain among others, and the CySEC licence as the firm states it does not extend to most of those audiences, so the asset range described on those pages is being marketed somewhere the firm’s own stated licence scope does not obviously reach. Germany carries a separate BaFin registration as a registered Representative Office under Section 74 WpIG rather than a licence to deal in investments or hold client money, so it does not add to what this asset range is authorised to cover.

Education & Analysis

Libertex runs its own proprietary platform, branded simply Libertex, alongside MetaTrader 4 and MetaTrader 5. All three appear across the firm’s own account and platform pages.

The Libertex platform itself

The firm’s platform pages describe Libertex as an “Award-winning platform” with market execution. The account pages set a minimum first deposit of 100 EUR and a minimum trade volume of 20 EUR, GBP or CHF (100 PLN), with commission quoted from 0% and leverage capped at 1:30 for retail clients. One cost specific to this platform is worth flagging on its own: the firm’s terms and fees page sets a margin adjustment fee of up to 0.3%, described as “applicable to the Libertex platform only,” charged when the trading account’s currency differs from the quoted currency of the underlying asset. That is a conversion-type charge layered on top of the spread and commission, and it does not appear on the MT4 or MT5 account descriptions on the same site.

MetaTrader 4 and MetaTrader 5 on Libertex

The GB platform pages market MT4 as “The #1 professional trading platform,” listing NDD execution, VPS hosting, a trade signals library, over 45 currency pairs and more than 100 analytical tools, with a Windows download. MT5 is presented as the newer of the two, with 12 additional timeframes, 38 built-in technical indicators against MT4’s 30, unlimited charts, an economic calendar, MQL5 support, and availability as Desktop, Mobile and Web versions. Both the Libertex MT4 and MT5 “Raw Spread” accounts on the GB pages quote commissions from 0%, tight spreads, leverage up to 1:30 for retail clients, and support for hedging and automatic trading, with account currencies listed as EUR, GBP, PLN or CHF.

What the pages we fetched don’t cover

The pages in our evidence describe the three platforms’ order types, timeframe counts and indicator counts, but say nothing about a dedicated research or news feed, an economic calendar tied to the Libertex platform specifically (only the MT5 description mentions one), or any social/copy-trading feature. Where a platform’s feature set is not mentioned in the pages we read, that silence means we did not fetch a page describing it, not that Libertex offers nothing beyond what is listed here.

Rollover and futures-linked costs on these platforms

The same terms and fees page sets a rollover fee “equal to the spread to open and close a trade,” charged when a futures-based CFD position is rolled into the next month or quarter. For a client holding that kind of position through expiry, this amounts to a full extra open-and-close spread just to keep the trade alive, on top of whatever margin adjustment fee applies on the Libertex platform specifically.

How this feeds the score

Our previous score for Libertex was 5.2 out of 10; this review scores 6.2. The platform criterion here sits at 7.5, the highest of the five criteria in this score, reflecting that Libertex offers three separate trading venues (its own platform plus MT4 and MT5) each documented with specific feature lists on the firm’s own pages, rather than a single thin offering. That sits against a fees score of 3, the lowest of the five, which reflects charges disclosed on the same terms and fees page that sit outside the headline spread and commission figures: the margin adjustment fee specific to the Libertex platform, the rollover fee on futures CFDs, and the inactivity and maintenance fees described elsewhere in the firm’s terms. The overall move from 5.2 to 6.2 is our assessment being restated against the current evidence rather than any change in what Libertex offers.

Special Offers

We fetched Libertex’s terms and fees pages, its account pages across several country versions of the site, and its payments and contact pages. None of that set is a dedicated promotions or bonus page, so what follows is what those pages actually say about cost and account access, reported in our own words where the pages don’t provide a quotable line.

The Professional account: higher leverage traded for waived protections

The one route to different trading terms that the evidence describes is the Professional account. To qualify, a client must meet two of three tests set out on the account page: an average of 10 transactions per quarter over the previous four quarters, at least one year of professional experience in financial services, or a financial-instruments portfolio valued over EUR 500,000. The same page states that a Professional Client waives three things in exchange for the higher multiplier this account allows on Libertex: extended risk disclosures, compensation from the Investor Compensation Fund, and access to Financial Ombudsman dispute resolution. That is the closest thing in the pages we read to an “upgrade,” and it is priced in waived protections, not in a credit or match.

Libertex’s standing account terms

The Libertex CFD/Trade account carries a minimum deposit of 100 EUR, commission “from 0%” depending on the underlying asset, a minimum trade volume of 20 EUR, GBP or CHF (100 PLN), and leverage up to 1:30 for retail clients. The Raw Spread MT4 and MT5 accounts are described in the same terms: tight spreads, commission from 0%, leverage up to 1:30 for retail clients, with hedging and automatic trading both available. Separately, the firm’s About page states that “Libertex also offers commission-free investments in real stocks (market spreads apply)” through its Invest account.

Fees that run against a dormant balance, not toward one

Where the terms and fees page ties a charge to account behaviour, the charge works against the client rather than for them. An inactivity fee of 10 EUR per month (or 10 GBP, 10 CHF, 50 PLN) applies to both CFD and Invest accounts once an account has gone 180 calendar days with no trading, no open positions, and no withdrawals or deposits. A separate maintenance fee of the same amount applies if a client has not withdrawn their remaining balance within two months of the agreement’s termination date. Both sit under the “Administrative fees” heading of the terms and fees page, alongside the trading fees rather than any credit or reward schedule.

What moving money into and out of Libertex costs

The terms and fees page also sets out payment costs rather than any cashback for using a given method. Deposits are listed as free via PayPal, Skrill, Neteller, card, and SEPA or international bank wire. Withdrawals are free via PayPal, cost 1% via Skrill or Neteller (minimum withdrawal 10 EUR), 1 EUR via card (minimum withdrawal 10 EUR), and 0.5% via SEPA or international wire, bounded between a 2 EUR minimum and a 10 EUR maximum.

What Libertex’s own About page promotes instead

Rather than a deposit match or welcome credit, the firm’s About page leads with scale and awards: it states the Libertex Group was founded in 1997, describes itself as serving “5M+ users” with “1000+ trading instruments,” and claims “more than 45 prestigious awards,” naming “Best Global Broker” (Ultimate Fintech Awards, 2025) and “Most Trusted Broker” (European CEO Awards, 2024) among them. These are the firm’s own claims about itself on its own page, not figures we checked against an outside register, and we’re reporting them as exactly that.

Opening an Account

Opening an account with Libertex means opening an account with Indication Investments Ltd, the Cyprus Investment Firm that operates the platform under CySEC licence 164/12. That licence is confirmed on the Cyprus Securities and Exchange Commission register, which the firm’s own terms describe as authorising it to provide investment services to the European Economic Area and Switzerland.

Who Indication Investments Ltd will not onboard

The firm’s terms state plainly that Libertex.com is not available to visitors outside a named list of countries: Austria, Belgium, Bulgaria, Croatia, the Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, Iceland, Liechtenstein and Norway. Residents of countries outside that list are directed instead to libertex.org. On top of that geographic gate, the same terms state that as of 29 July 2024 the company does not onboard new clients from Spain, and that its affiliate programme is not permitted in Spain for marketing investment services or client acquisition by unauthorised third parties.

The account types on offer

The firm’s own account pages set a minimum first deposit of 100 EUR for the Libertex CFD account, with market execution, commission from 0% and a minimum trade volume of 20 EUR, GBP or CHF (100 PLN). Traders who prefer MetaTrader can open a Libertex Raw Spread MT4 or MT5 account instead, both offering commissions from 0% and account currencies in EUR, GBP, PLN or CHF, though the pages we read do not give a separate minimum deposit figure for those two. Retail clients on any of these accounts are capped at 1:30 leverage.

Qualifying for a Professional account with Libertex

Clients who want a higher leverage multiplier than the retail 1:30 cap have to apply for Professional status, and the firm’s accounts page sets out the test: an applicant must meet at least two of three criteria, averaging 10 transactions per quarter over the previous four quarters, holding at least one year of professional experience in financial services, or holding a financial-instruments portfolio valued over EUR 500,000. The same page spells out what a client gives up in exchange. Under the heading “Professional Trader Eligibility,” a Professional Client waives the right to extended risk disclosures, to compensation from the Investor Compensation Fund, and to Financial Ombudsman dispute resolution. That is a real trade: the higher leverage comes bundled with the loss of the statutory compensation fund and the ombudsman route, not just lighter paperwork.

What happens if an account sits open and unused

The terms and fees page sets two clocks running once an account is opened. If a CFD or Invest account goes 180 calendar days with no trading, no open positions and no deposits or withdrawals, the firm charges an inactivity fee of 10 EUR per month (or 10 GBP, 10 CHF or 50 PLN, depending on account currency). Separately, if a client’s agreement is terminated and the client has not withdrawn the remaining balance within two months of that termination date, a maintenance fee of the same 10 EUR (or currency equivalent) per month starts eating into whatever is left in the account. Neither fee is contingent on the client doing anything wrong; both are triggered purely by leaving money in place.

Verification and support during onboarding

Our evidence we reviewed does not include a step by step account opening or identity verification walkthrough from Libertex’s own pages, so we cannot describe the document checks or KYC flow beyond what the restrictions and account criteria above already establish. For contact during signup, the firm lists support@help.libertex.com, a Cyprus phone line at +357 22 025 100, a Germany only line at +49 800 0002226, and a WhatsApp chat option on its account pages, with a stated reply time of usually one business day.

We checked Indication Investments Ltd against 1441 warning list entries mirrored from CySEC, the FCA and the FSC Mauritius, and it appears on none of them. That is a clean result on the lists we mirror, not a clearance from every regulator worldwide. Separately, BaFin’s company database lists an Indication Investments Ltd Representative Office in Germany under BAK 128281 and BaFin ID 10128281, holding a “Sonstige nach MiFID” permission since 30 August 2021, but that is a registration of a representative office, not a licence to deal in investments or hold client money in Germany. A search of the German commercial register at handelsregister.de returned no company named Indication Investments Ltd at all, which is unsurprising since that register records companies, not financial licences, and confirms nothing about regulatory status either way.

This review scores Libertex 6.2 out of 10, up from a previous 5.2. The move is our assessment, not a change in the firm itself, and it is driven mainly by regulation and platform scoring higher on this pass, at 6.7 and 7.5 respectively, once weighed against the confirmed CySEC licence and the range of platforms (Libertex’s own, plus MT4 and MT5) on offer. Fees remain the weak point at 3 out of 10, reflecting the inactivity fee, maintenance fee, margin adjustment fee and rollover fee stacked on top of ordinary trading costs.

Deposits & Withdrawals

The register shows CySEC licence 164/12 held by Indication Investments Ltd, the Cyprus firm that runs the Libertex platform, and that authorisation is what sits behind every payment rail listed below. Our previous score for this broker was 5.2/10; this review puts it at 6.2/10, a move driven by the fees criterion, which the fee material below scores at 3 out of 10 on its own account, not by anything about the firm changing.

What Libertex charges to deposit and withdraw

Libertex’s own Terms and Fees page sets out a payment-method fee table. PayPal deposits and withdrawals are both listed as free on the CFD account. Skrill and Neteller deposits are free, but withdrawals through either carry a 1% fee with a 10 EUR minimum withdrawal. Card withdrawals cost 1 EUR flat, also with a 10 EUR minimum withdrawal. SEPA and international bank wire withdrawals cost 0.5% of the amount, with the fee itself floored at 2 EUR and capped at 10 EUR, and the page gives a 0 EUR minimum for bank-transfer withdrawals. Deposit fees are not listed against the bank-wire or card rows in the material we read, only against the withdrawal side.

The minimum first deposit, per the same Terms and Fees pages, is 100 EUR for both the CFD account and the Invest account.

Fees that erode a balance sitting still

Two clauses in the terms convert inactivity into a running cost rather than a one-off charge. An inactivity fee of 10 EUR per month (or 10 GBP, 10 CHF, 50 PLN depending on account currency) applies once an account has gone 180 calendar days with no trading, no open positions, and no withdrawals or deposits, and the terms state this covers both CFD and Invest accounts. Separately, a maintenance fee of the same amount, 10 EUR per month (or the GBP/CHF/PLN equivalents), applies if a client has not withdrawn their remaining balance within two months of the agreement’s termination date. Read together, a client who stops trading, or who closes out and simply forgets to pull the balance, is billed monthly out of whatever is left in the account.

Costs that sit between trading and cashing out

The same terms describe a margin adjustment fee of up to 0.3%, which the document says is applicable to the Libertex platform only, charged when the Client Trading Account currency differs from the quoted currency of the underlying asset. A rollover fee, described as equal to the spread needed to open and close a trade, is charged when a futures-based CFD position is rolled into the next month or quarter, meaning a client holding through expiry pays a full extra spread just to keep the position open. For share and option sales specifically, the terms also list a Trading Activity Fee from $0.000119 and a SEC fee from 0.0008%, both charged on the gross value of the sale transaction, plus American Depositary Fees from 0.01 EUR charged by ADR depositary banks for custody of non-US shares held via ADRs. None of these appear on the payment-method table above; they sit inside the trading and settlement mechanics rather than the cash-transfer rails, but they still reduce what a client nets out of a position before any withdrawal fee is even applied.

A clause worth reading before opting into higher leverage

Clients who take Professional status to get a higher multiplier are trading away more than a risk label. The Professional Trader Eligibility terms state that a Professional Client waives their right to extended risk disclosures, to compensation from the Investor Compensation Fund, and to Financial Ombudsman dispute resolution. That third item bears directly on money movement: if a withdrawal or balance dispute goes wrong, a Professional-classified client has given up the ombudsman route that a retail client would otherwise have.

What the register work behind this section covers

We searched the CySEC register and confirmed licence 164/12 for Indication Investments Ltd, which the register records as a financial-services authorisation rather than a company filing. We also checked BaFin’s German company database, which lists Indication Investments Ltd as a cross-border services provider (Grenzüberschreitender Dienstleister) with an active “Sonstige nach MiFID” permission since 2021, alongside one earlier permission that has since ended; separately, a search of the German commercial register (Handelsregister) returned no company under that name, which only confirms it is not incorporated in Germany and says nothing about the BaFin registration itself. We ran a positive control on each register before treating any of this as reliable. None of this changes the fee table above; it establishes which regulator stands behind the entity that sets it. We also checked this firm’s name against 1,441 warning-list entries mirrored from CySEC, the FCA and the FSC Mauritius, and it matched none of them, though that result only covers the three lists we mirror.

Customer Support

Libertex publishes one contact route for support: an email address, two phone numbers and a fax number. The firm’s own contact page lists support@help.libertex.com for email, +357 22 025 100 as the general phone line, +49 800 0002226 as a phone line restricted to Germany, and +357 22 025 222 as a fax number. The same page gives a single postal address: Indication Investments Ltd, 10 Agiou Athanasiou, Ksenos Building, 7th floor, Limassol 4105, Cyprus. There is no second office address and no separate contact page for the German representative office registered with BaFin.

What Indication Investments Ltd promises on response time

The contact page states a single turnaround commitment: “We’ll reply as soon as possible (usually it takes 1 business day).” That is the only response-time figure the firm publishes; there is no separate service-level commitment for phone, email or chat, and no distinction between a general query and a complaint.

Chat and WhatsApp

Account pages on the site offer a “Chat in WhatsApp” option alongside the standard contact details. Our evidence does not include a dedicated live-chat widget description or operating hours for it beyond that WhatsApp link, so we can only report that the option exists where the firm places it on its account pages, not what staffing or hours sit behind it.

What a client gives up by going Professional

The clause that matters most to anyone who might need to escalate a dispute with Libertex sits not on the contact page but in the account terms. Indication Investments Ltd’s own account material, under “Professional Trader Eligibility,” states that a client who qualifies for and takes Professional status waives the right to three things: extended risk disclosures, compensation from the Investor Compensation Fund (ICF), and Financial Ombudsman Dispute Resolution. Professional status is what unlocks the higher leverage the firm advertises above the retail cap of 1:30, so a client chasing more leverage is, in the same document, signing away the ICF compensation route and the ombudsman route that would otherwise sit behind a complaint. The terms we read do not describe what happens to a retail client’s complaint route, only what a Professional client forfeits; we report the waiver as written and do not extend it to accounts that stay on retail terms.

Regulator behind the support relationship

The entity a client would ultimately be dealing with, and escalating against, is Indication Investments Ltd, and the Cyprus Securities and Exchange Commission register confirms it holds CIF licence 164/12. That licence is what gives the ombudsman and ICF routes named in the Professional Trader clause their meaning in the first place: they are Cyprus-regulated protections, tied to the Cyprus entity, not to the German representative office. That German office is registered with BaFin as a representative office rather than licensed to deal in investments or hold client money there, so it is not a second regulatory address a client could route a complaint through; the Cyprus address and the Cyprus phone number are the ones the firm’s own contact page puts forward. A check of the German commercial register found no company named Indication Investments Ltd on file at all, which is a separate registry question rather than a licensing one, but it confirms there is no German corporate entity standing behind the representative office beyond the registration itself.

What is absent from what we read

The pages and terms in our evidence do not include a formal complaints-handling procedure, a named internal escalation step, or a stated maximum time to resolve a complaint (as distinct from the one-business-day reply estimate for general contact). We are not asserting that no such procedure exists, only that the material we fetched did not contain one; a client relying on the published contact page alone has an email address, two phone numbers tied to two specific regions, a fax number and a WhatsApp chat link, and the one-day reply estimate quoted above, with the ombudsman and compensation-fund questions answered only indirectly, through the waiver clause a Professional client signs.

Prohibited Countries

Indication Investments Ltd’s own terms state that Libertex.com “is not available for visitors outside of” a named list of countries: Austria, Belgium, Bulgaria, Croatia, the Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, Iceland, Liechtenstein and Norway. Residents of every other country are directed to a separate site, libertex.org. The same list and the same redirect instruction appear on the pages we pulled for both AE and AU visitors, so this is not a one off wording on a single page.

What the CySEC licence actually covers

The firm’s terms describe Indication Investments Ltd as regulated and supervised by CySEC under licence 164/12, and say the firm “provides investment services to the European Economic Area and Switzerland.” The CySEC register confirms licence 164/12 is held by Indication Investments Ltd as an active Cypriot investment firm authorisation, which we checked directly against the register rather than taking the firm’s word for it. What the register does not do is confirm the separate claim about EEA and Switzerland service scope; that line comes from the firm’s own terms page, not from anything worded that way on the register entry itself.

Spain, added after the rest of the list

Libertex’s terms carry a dated addition: “As of 29 July 2024 the Company does not onboard new clients from Spain.” This sits separately from the EEA availability list above, meaning Spain is treated as a distinct, more recent exclusion rather than folded into the original country list. The same terms restrict marketing as well as onboarding: the affiliate programme “is not permitted in Spain for the commercialisation of investment services and client acquisitions by unauthorised third parties,” so the restriction reaches Libertex’s own affiliates and not only prospective clients applying directly.

What we could not confirm

A separately supplied narrative document, flagged in our evidence as our earlier review rather than the firm’s own material, mentions an earlier version of a “restricted countries” list naming Iran, North Korea, Syria and Cuba, and says that list could not be tied to anything the broker itself publishes and was since removed. We are not carrying that list forward here: it is a second hand claim about a document nobody on this check could locate on Libertex’s own pages, and the firm’s current terms do not name any of those four countries. The only prohibited or restricted markets we can attribute to Libertex’s own published terms are the EEA/Switzerland/Iceland/Liechtenstein/Norway availability list and the Spain onboarding and affiliate restriction described above.

Why this matters for the geography our evidence covers

Our evidence includes pages served to visitors in the UAE, Australia, Indonesia, Japan, Singapore, Thailand, Vietnam, South Africa and the UK, none of which appear on Libertex’s own EEA/Switzerland/Iceland/Liechtenstein/Norway list. On the firm’s own wording, none of those audiences are within the scope the Cyprus entity says it serves under licence 164/12, and each is pointed toward libertex.org instead. We are reporting what the firm’s own terms say about who the Libertex.com site and the Cyprus licence cover; we have not checked what libertex.org itself discloses about its own regulatory status, so we make no claim about who can or cannot use that separate site.

A German registration that is not a licence to prohibit or permit anything

The same terms describe a Representative Office of Indication Investments Ltd in Germany, “registered with BaFin.” BaFin’s own company database, which we queried directly, lists Indication Investments Ltd under BAK 128281 and BaFin ID 10128281 with the status “Grenzüberschreitender Dienstleister (WpI) gem. § 74 WpIG,” which is a cross border service provider registration, not a domestic authorisation to deal in investments or hold client money in Germany. That registration does not add or remove any country from the availability list above; it is a separate administrative fact about how the Cyprus entity is recorded with the German regulator. A search of the German commercial register (Handelsregister) for “Indication Investments” returned no hits, which confirms only that no company by that name is incorporated in Germany; the Handelsregister is a company registry rather than a financial regulator, so its silence says nothing about licensing status one way or the other.

Conclusion

Libertex, the trading platform operated by the Cyprus Investment Firm Indication Investments Ltd, scores 6.2 out of 10 in this review, up from the 5.2 we recorded previously. The move is ours, not the firm’s: this review checked the CySEC and BaFin registers directly, read the firm’s own terms and fee pages rather than a summary, and ran a clean search across 1,441 mirrored warning-list entries, and that evidence base supports a higher regulation and reviews score than we had before while leaving fees as the weak point that pulls the overall figure down.

What the registers say about Indication Investments Ltd

We confirmed CySEC licence 164/12 for Indication Investments Ltd directly on the Cyprus Securities and Exchange Commission’s register of Cypriot investment firms, on two separate checks, which is a financial-services authorisation rather than a company registration. The firm’s own terms page states this licence lets it provide investment services to the European Economic Area and Switzerland. Its German presence is a different kind of standing: the BaFin company database lists Indication Investments Ltd as a “Grenzüberschreitender Dienstleister (WpI) gem. § 74 WpIG” with BAK 128281 and BaFin-ID 10128281, which is a cross-border service-provider registration, not a licence to deal in investments or hold client money in Germany. That BaFin record also does not match the “BaFin ID: 10161686 / Bak No.: 161686” the firm quotes on its own terms and contact pages, a discrepancy in the number the firm publishes about itself. Separately, a search of the German commercial register (handelsregister.de) returned zero hits for “Indication Investments,” but the Handelsregister is a company registry, not a financial regulator, so that result confirms nothing either way about licensing status. We also ran a positive control on all four registers we searched before recording any of this, so an absence in our results reflects the register, not a broken search.

Why Libertex’s fees score low

The fees score of 3/10 is the one dragging the overall figure down, and the firm’s own Terms and Fees page explains why. Commission on CFD trading starts “from 0.0%,” but that headline sits alongside a margin adjustment fee of up to 0.3% on the Libertex platform when the account currency differs from the underlying asset’s quoted currency, a rollover fee equal to a full open-and-close spread when a futures-based CFD rolls into the next contract month, and two recurring administrative charges: an inactivity fee of 10 EUR (or 10 GBP, 10 CHF, 50 PLN) per month once an account has seen no trading, no open positions and no deposits or withdrawals for 180 days, and a maintenance fee of the same amount charged monthly if a client leaves a balance unclaimed for more than two months after the agreement ends. On the payments side, the same page lists Skrill and Neteller withdrawals at 1% with a 10 EUR minimum, card withdrawals at a flat 1 EUR, and SEPA or international wire withdrawals at 0.5% (minimum 2 EUR, maximum 10 EUR). The minimum first deposit on the CFD account is 100 EUR according to this same terms page, which is worth flagging because our earlier review had put the minimum at $10; we take the firm’s own current page as the figure that stands.

Platform and support

The platform score of 7.5/10 reflects three separate offerings the firm’s own pages describe: the proprietary Libertex platform itself, plus MT4 and MT5 accounts. The UK platform page describes MT4 as “the #1 professional trading platform” with VPS hosting and a trade signals library, and MT5 as adding 12 extra timeframes and 38 built-in indicators against MT4’s 30. Support channels listed on the firm’s contact page are email (support@help.libertex.com), a Cyprus phone line, a Germany-only phone line, fax, and live chat via WhatsApp on the accounts pages, with a stated response time of “usually 1 business day.”

Reviews and client protections

The reviews score of 7.5/10 draws on the clean result of our own check: none of the 1,441 warning-list entries mirrored from CySEC, the FCA and the FSC Mauritius named this firm. On the firm’s own About page it claims more than 45 awards, including a 2025 “Best Global Broker” title and a 2024 “Most Trusted Broker” title, which are the firm’s own claims rather than anything we verified independently. Against that, the firm’s own risk-warning banners are inconsistent with themselves: one UK platform page states “83% of retail investor accounts lose money when trading CFDs with this provider” alongside a second, different figure of 79% in the same set of banners. Clients who apply for Professional status to unlock higher leverage should also note clause terms in the account-eligibility page: doing so waives extended risk disclosures, compensation from the Investor Compensation Fund, and access to Financial Ombudsman dispute resolution.

Libertex is run by a CySEC-licensed firm confirmed on the Cyprus regulator’s own register, with a clean result across 1,441 checked warning-list entries, but its own fee schedule layers inactivity, maintenance, margin-adjustment and rollover charges on top of stated 0% commission. TrueBroker scores it 6.2 out of 10.

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