B2Prime review.

Overview

B2Prime spent most of its life as a prime of prime liquidity provider, wholesaling pricing to other brokers. It is not only that any more. The site at b2prime.com now opens on a tab marked Personal, carries the headline “Connecting Traders to Markets”, and displays the retail CFD loss disclosure “46.2% of retail investor accounts lose money when trading CFDs with B2B Prime Services Bahamas”. If you were told this firm is institutional only, that was true once and is out of date.

The question that decides everything for a personal client is which of the six group companies you sign with. The answer is published plainly on the site and it is not the Cyprus one. Personal and Professional clients are onboarded under B2B Prime Services Bahamas Ltd, licensed by the Securities Commission of The Bahamas under licence SIA-F259 and, for digital assets, DARE-DAB-034. The CySEC licence that fronts the brand belongs to B2B Prime Services EU Limited, and the DFSA licence in Dubai is explicit that it takes Professional Clients and Market Counterparties only.

We confirmed the Cyprus position at the regulator rather than taking it on trust. CySEC lists B2B Prime Services EU Ltd at licence number 370/18, licensed 05/11/2018, company registration 357630, and critically it lists www.b2prime.com as an approved domain of that firm. That is a stronger identity check than a name match, because it ties this exact domain to a licensed entity. Its permissions include dealing on own account, which is the industry’s way of saying the firm can be the other side of your trade. The Bahamas client agreement says the same thing in plain words: “we act as your counterparty”.

What follows is a firm with real, checkable licences in six jurisdictions and a genuine institutional pedigree, selling a retail product from an offshore entity whose licence does not appear in the row of licence badges on its own homepage.

Overview Table

Facts List

• Retail clients are onboarded by B2B Prime Services Bahamas Ltd, not by the Cyprus CySEC firm.
• CySEC licence 370/18 verified on the regulator’s own register on 28 July 2026, with b2prime.com named as an approved domain.
• The Cyprus permissions include dealing on own account, so the firm may act as principal against clients.
• The homepage badge row advertises five licences and omits both Bahamas licences, which are the ones covering personal clients.
• Negative balance protection applies to Retail Clients only, under Rule 29 of the Bahamian Securities Industry (Contracts for Differences) Rules 2020.
• Margin call at 40%, stop out at 20%.
• RAW account commission is 2.5 USD per lot per side on B2TRADER and TradingView, 2.9 USD on cTrader, from 0.0 pips.
• Standard account charges no commission and quotes from 0.8 pips.
• Inactivity fee of 10 USD per month after six months, charged separately on each inactive account.
• The Cyprus entity published an audited Pillar III report for 2025 showing a CET1 ratio of 1723.75%.
• No trading bonus or deposit promotion is offered. The partner scheme pays up to 55% revenue share across four referral levels.
• The FCA lists B2B Prime Services EU Limited under FRN 850512 as No longer authorised since 13/11/2022, a lapsed passport the firm does not claim.

Key Takeaways

The short version, for a personal client deciding whether to fund an account.

• This is a retail broker now, whatever its history says. B2Prime built its name as a prime of prime liquidity provider and still sells that business. The Personal tab, the 46.2% loss disclosure and a 10 USD card minimum are a retail product.
• Your counterparty is in Nassau, not Limassol. Personal and Professional clients contract with B2B Prime Services Bahamas Ltd under SCB licence SIA-F259. The CySEC and DFSA licences that carry the brand’s reputation do not cover you.
• The Bahamas is a real regime, not a mailbox. It has CFD specific rules: statutory negative balance protection for retail clients under Rule 29 and margin close out under Rule 27, plus segregation under the Securities Industry Act 2011. That is materially better than the Seychelles or Vanuatu default.
• There is no compensation scheme behind the Bahamas entity. The Cyprus firm belongs to the Investor Compensation Fund, which pays the lower of 90% of a covered claim and 20,000 euro. A personal client of the Bahamas entity has no equivalent.
• The firm can trade against you. CySEC records dealing on own account, and the Bahamas client agreement states “we act as your counterparty”. For a firm whose main business is making prices, that is central rather than incidental.
• Its own numbers do not agree with each other. Instrument counts of 212, 230+, 290+, 297 and 800+ all appear across b2prime.com, and asset class counts of 5, 7 and 9.
• Disclosure does not change by country. Fetched from Indonesia, Singapore, Germany and the UK, the homepage was byte identical and named all six entities in every case.
• Support is thin for a retail product. Department mailboxes and a knowledge base, three languages, and no published retail phone line or live chat.

Licenses & Regulation

B2Prime is a group of six licensed companies. We checked five regulators’ own registers on 28 July 2026. Every licence number that a regulator actually publishes matched exactly. Three of the claimed numbers could not be checked because those regulators do not publish numbers at all, which is a limitation of the register and not a finding against the firm.

What each register actually says

CySEC 370/18, B2B Prime Services EU Limited. On the Cypriot Investment Firms register with licence date 05/11/2018 and company registration 357630, matching the HE357630 the firm publishes. Its approved trade name is b2prime, and its approved domains are www.menasecurities.com and www.b2prime.com. That domain entry is the single strongest identity check available to us, because it ties this exact website to a licensed firm rather than matching a name that resembles one. The permissions block covers reception and transmission of orders, execution of orders on behalf of clients and dealing on own account, with ancillary permissions for safekeeping and custody, granting credits or loans, and connected foreign exchange. There is no portfolio management and no investment advice. Cross border services are notified to 26 EEA states. The firm is an Investor Compensation Fund member and published an audited Pillar III report for 2025 showing a CET1 ratio of 1723.75% against total liquid assets of 2,190 thousand euro versus a 415 thousand euro liquidity requirement.

SCB, B2B Prime Services Bahamas Limited. Present on both current Bahamian registers as at 30 June 2026. On the Securities Industry Act list its categories are dealing in capital market instruments as agent or principal, arranging deals, managing, and “Advising on Capital Market Instruments and trading CFD’S”. On the digital asset register it is registered as a Digital Asset Exchange and Digital Asset Business, with no registration conditions and no sanctions recorded. Two caveats. The SCB publishes no licence numbers in either list, so SIA-F259 and DARE-DAB-034 are neither confirmed nor contradicted. And the firm’s own documents cite the Securities Industry Act 2011, whereas the SCB’s current register is headed Securities Industry Act, 2024, so the statutory citation in a client agreement dated February 2026 is out of date.

DFSA F009446, B2B Prime Services MENA Limited. Confirmed on the DFSA public register with trading name B2Prime, listed under Authorised Firms, date of licence 15 August 2025. It may deal in investments as principal on a matched principal basis only, and as agent, and it is endorsed to hold or control client assets. It does not carry the DFSA’s retail client endorsement, and the word retail does not appear on its register page. This entity takes corporate and institutional clients and is eight months old.

FSCA 54191, B2B PRIME SERVICES AFRICA (PTY) LTD. Status Authorized, date authorised 09/12/2024, registration number 2023/685293/07. Category I only, covering non automated advice and non scripted intermediary services on derivative instruments, forex investment and long and short term deposits. There is no crypto assets product on the licence and the key individual’s crypto oversight flag is No. Consistent with that, the firm states this entity acts solely as an intermediary and “is not a market maker, product issuer, or counterparty to any transaction”.

FSA Seychelles, B2B Prime Services SC Ltd. On the capital markets register with b2prime.com listed as its website and [email protected] as its address for contact. The Seychelles FSA publishes no licence numbers, so SD 192 cannot be checked. The register’s address for the firm, ABIS Centre in Providence Estate, differs from the Mont Fleuri address on the firm’s legal page.

FSC Mauritius, B2B Prime Services. On the FSC Online Public Register as an SEC-2.1B Investment Dealer, Full Service Dealer excluding Underwriting, status Company Is Incorporated, with no annotations and not among surrendered licences. The register gives a licence date of 03/11/2017 while the firm’s website states the licence was issued on 12 November 2021. The FSC publishes no licence or file numbers, so C117017139 and C149003 cannot be checked.

What we found that the firm does not advertise. The FCA register carries B2B PRIME SERVICES EU LIMITED under FRN 850512, business type “Services (UK) of an Overseas Firm”, status No longer authorised since 13/11/2022. That is a lapsed passport into the UK, and B2Prime does not claim UK authorisation anywhere, so it is a matter of record rather than a discrepancy. We also searched the FCA register for clone entries against the brand and found none, and checked CySEC’s warnings page and its list of non approved domains, where nothing resembling b2prime appears.

The gap that matters. The homepage carries a row of licence badges reading CySEC 370/18, DFSA F009446, FSC C117017139, SFSA SD192 and FSCA 54191, under a counter that says 5 Licenses. The two Bahamian licences are not in that row. They are the licences held by the entity that onboards Personal and Professional clients. A retail visitor is therefore shown five regulators, none of which is theirs.

How to Trade

Trading at B2Prime runs on three front ends over one back end. B2TRADER is the group’s own platform and the one the account tables treat as the default. cTrader is offered as an alternative and is priced slightly differently. TradingView is wired in directly, and B2Prime is listed as a TradingView Platinum Partner. Institutional clients get a FIX API, plus bridges to MT4 and MT5 through PrimeXM, oneZero, Centroid and FXCubic. Note what that last list means for a retail reader: the MetaTrader connectivity is something B2Prime sells to other brokers, not a platform you get as a personal client.

Execution mechanics are published in more detail than most brokers manage. The margin call level is 40% and the stop out level is 20%. Minimum transaction size is 0.01 lots with no preset maximum. Order types cover Market, Limit, Stop Market, Stop Limit, Stop Loss, Take Profit and Trailing. Time in force options are FOK, IOC, GTC, GTD and DAY. Accounts can be opened in either hedging or netting mode, so you can choose whether opposing positions in the same instrument sit side by side or collapse into one net figure.

Leverage is tiered by instrument rather than offered as a single headline. Major and cross forex pairs reach 1:500, exotics 1:200, gold 1:500, silver and other metals 1:200, indices 1:500, US and Brent crude 1:200, natural gas 1:100, cryptocurrencies 1:200, NDFs 1:200 and commodities 1:200. On B2TRADER the ceiling is also set by a volume tier: the more total notional exposure you carry, the lower the maximum leverage available to you. Crypto perpetual futures top out at 1:155 on major contracts and 1:100 on altcoin perps.

Attached to the whole leverage table is a footnote that a reader in the EU needs to see: “This applies to all clients except those classified as retail under B2B Prime Services EU Limited”. A retail client of the Cyprus firm falls under the ESMA leverage caps instead. Anyone onboarded through the Bahamas entity gets the published figures.

On who is on the other side of the trade, the documents are consistent and worth reading literally. The CySEC register records dealing on own account among the Cyprus firm’s permissions. The Bahamas Best Execution Policy states that the company executes through “its own liquidity arrangements and market-making facilities” alongside external liquidity providers, and that client orders are executed “in due sequence relative to other orders and to our own trading interests”. The Bahamas client agreement is blunter still, listing among the cases where best execution does not apply the situation where “we act as your counterparty, and you have no legitimate reliance on us for best execution”. For a firm whose core business is manufacturing prices, this is the defining fact of the relationship, not a footnote.

The South African entity is the one exception, and the site says so: B2B Prime Services Africa (Pty) Ltd “acts solely as an intermediary” under the FAIS Act and “is not a market maker, product issuer, or counterparty to any transaction”. That carve out applies to South African clients only.

Account Types

B2Prime publishes five account structures. Two are CFD accounts that differ only in how you pay, two are crypto accounts, and one merges everything under a single margin pool.

On round turn cost, RAW works out at 5.00 USD per lot on B2TRADER and TradingView and 5.80 USD on cTrader. That is competitive against the raw spread accounts most CFD brokers run, which commonly sit between 6 and 7 USD round turn. The Standard account removes commission entirely and prices from 0.8 pips, which is ordinary rather than cheap. Which of the two is better for you depends entirely on size: on small tickets the Standard spread costs less than a fixed commission, and the crossover arrives quickly as lot size grows.

The UNIFIED account is the genuinely unusual one. It lets CFDs, crypto spot and crypto perpetual futures share a single margin and collateral pool, so profit on one position can support margin on another across asset types. Within it, CFDs run at up to 1:500 and crypto perpetual futures at 1:55, which is lower than the 1:155 available on a standalone perps account. Cross collateralisation is efficient and it is also the mechanism by which a loss in one asset class can pull down positions in another, which is worth understanding before using it.

There is no minimum deposit to open an account on any platform or account type, and no minimum for moving money between your own trading accounts and wallets. The floor you actually meet is set by the payment rail: 10 USD/EUR by card or alternative payment method, 50 USD/EUR by bank transfer, and whatever the relevant blockchain imposes for crypto. Demo accounts are free.

Multiple accounts of different types can be opened and funded from one dashboard, with transfers between them handled in the Transfers section. Client categorisation sits on top of all of this: the Cyprus firm operates the standard MiFID split of Retail, Professional and Eligible Counterparty, and its published Client Classification Policy sets out how a retail client may request professional treatment. That request is not free of consequence, and the next section explains what it costs you.

Negative Balance Protection

Negative balance protection is real here, it is statutory rather than a goodwill gesture, and it applies to one category of client only.

For clients of the Bahamas entity, clause 11 of the client agreement invokes Rule 29 of the Securities Industry (Contracts for Differences) Rules 2020, under which a Retail Client’s liability for all CFDs connected to their account is limited to the funds in that account. Funds means cash plus unrealised net profit on open positions. Where a balance goes negative after positions close, B2Prime resets it to zero and treats that as full and final settlement. Separately, Rule 27 imposes a margin close out requirement on retail accounts, which is the mechanism the 20% stop out level implements.

The limits matter as much as the protection. Clause 11.4 states that this applies exclusively to Retail Clients and “does not apply to Professional Investors, Elective Professional Clients, Sophisticated Investors, or Institutional Clients”. Clause 11.8 goes further: if a retail client is reclassified as an elective professional, negative balance protection ceases from the effective date. The firm undertakes to notify the client in writing before that happens, which is the correct behaviour and does not change the outcome. The purpose and scope clause at the front of the agreement says it in one line: “Retail Clients may benefit from negative balance protection, whereas Professional and Institutional Clients do not.”

The practical warning is straightforward. Higher leverage is one of the usual reasons a broker offers to reclassify a client as professional. Accepting that offer at B2Prime removes the one protection that caps what a losing position can cost you beyond your deposit. Clause 11.5 is also explicit that the protection is “a backstop mechanism following the closure of Open Positions” and does not excuse you from meeting margin while positions are open.

For clients of the Cyprus entity, negative balance protection for retail clients is a requirement of the CySEC and ESMA regime rather than something B2Prime chose. We did not find a published negative balance statement for the Mauritius, Seychelles or South African entities and have not assumed one.

Trading Instruments

B2Prime lists nine product lines in its own navigation: FOREX, cryptocurrency CFDs, metals, NDFs, equity indices, spot commodities, energies, crypto spot and crypto perpetual futures. Non deliverable forwards are the notable inclusion, since they are a wholesale instrument that retail CFD brokers rarely carry.

How many instruments that adds up to is a question the site answers five different ways. The homepage counter reads 212 Assets across 5 Asset Classes. The onboarding guide invites you to “access institutional-grade conditions with 230+ instruments across 7 asset classes“. The partner programme page advertises 290+ tradeable instruments. The About page hero says 800+ instruments across 7 asset classes while its own body text, a few screens below, says 297 instruments in 9 asset classes delivered through 6 account types. Those are five counts and three asset class figures on one website, and the range between the lowest and highest is nearly fourfold.

We are not able to resolve it. The contract specification page, which is where the authoritative symbol list lives, loads its Swaps, Symbols, Trading Sessions, Minimum Order Sizes, Leverage and Margin and Commission and Fees tables client side after the page renders, and we could not extract the full symbol list from the served HTML. Rather than pick whichever number flatters the firm, we are recording that B2Prime does not publish one consistent instrument count and leaving the field open. A reader who needs a specific symbol should check the contract specification page in a browser before funding.

What we can state from the published account tables is the shape of the offering. CFD instruments span forex, NDFs, commodities, energies, metals, indices and crypto CFDs, with minimum transaction size of 0.01 lots and no preset upper limit. Crypto spot trades against a minimum notional of 5 USDT and is available 24 hours a day, 7 days a week. Crypto perpetual futures are offered on major contracts at up to 1:155 and altcoin perps at up to 1:100. The published product menu carries no equities, no exchange traded funds and no bonds as cash instruments, which is consistent with a firm built around leveraged over the counter products rather than investment.

Swap and overnight financing rates are published on the contract specification page behind the same client side tab, so we have not recorded specific swap figures. The Bahamas client agreement does confirm that overnight financing charges and rollover costs apply and lists them among the disclosed risks.

Education & Analysis

Charting is where B2Prime leans hardest on a third party, and sensibly so. The TradingView integration is direct rather than an embedded widget, and the firm is listed as a TradingView Platinum Partner, which means orders can be placed from TradingView charts against a B2Prime account. For most traders that removes the usual compromise between good charts and a broker’s own terminal. cTrader brings its own well regarded charting and order management, and B2TRADER is the proprietary option, which the firm says has had AI assisted market intelligence added to it during 2026.

Tools published on the site are practical rather than educational: an Economic Calendar, cTrader extensions, and instrument specific tool pages for indices, crypto, forex and commodities. Copy trading is available in two forms, cTrader Copy and a B2COPY integration. Copy trading is worth treating carefully. It moves the decision to someone whose incentives you cannot see, and it does not reduce the leverage risk in the underlying positions.

Written output sits in a blog divided into Articles, Product Updates, Events, Corporate News and Media About Us. The articles that publish under it are mostly explanatory pieces on trading concepts, alongside company announcements. What is not here is a research desk: there is no daily or weekly market analysis, no trade ideas feed, no analyst commentary and no economic outlook publication. For a firm whose stated audience for most of its life was other brokers rather than end traders, that is unsurprising, and it is a real gap now that the site opens on a Personal tab.

Education proper is similarly light. There is a Help Center knowledge base and a step by step verification guide, both of which are clear and well written, but they teach you how to use B2Prime rather than how to trade. There is no structured course, no webinar programme, no glossary and no demo led tutorial path. A trader arriving with no experience will not learn the product here, and the risk disclosure that 46.2% of retail investor accounts lose money is the reason that matters.

The firm does publish material a more experienced reader will value more than any webinar. The Cyprus entity’s audited Pillar III Disclosures and Market Discipline Report for the year ended 31 December 2025 is on the legal page, along with an RTS 28 execution quality report. Very few brokers in this size bracket put an audited capital adequacy report where a client can read it.

Special Offers

There is no welcome bonus, no deposit match, no cashback scheme, no rebate programme and no trading competition. We searched the site for all of them. For a broker selling into markets where deposit bonuses are the norm, offering none is a point in its favour: bonus terms are the usual vehicle for withdrawal conditions that only surface when you try to take money out.

The one commercial programme B2Prime runs is a partner and introducing broker scheme, and readers should understand it because it may be the reason they heard of the firm at all. Partners earn up to 55% revenue share from clients they introduce directly. The programme runs four earning levels: your own clients plus up to three further levels of sub introducing brokers, with commission paid on every trade across the network. Tiers run Core at 30%, Prestige at 35%, Elite at 40% and Prime as a tailored top tier, upgraded automatically on three month volume and active client count, with the Prime tier sitting above 800 million USD of three month volume and 8 or more active clients.

Two commission models operate. A Lot Plan pays a fixed reward per lot traded on Standard accounts, and a Commission Plan pays a percentage on RAW, crypto spot and perpetual futures accounts. Commission is earned on trade open and close, and disbursed weekly.

The plain reading is this. If somebody recommended B2Prime to you, there is a documented mechanism by which they, and up to three people above them, are paid out of the costs you pay on every trade you make, for the life of the account. That is legal, disclosed and common across the industry. It is also a reason to weigh a personal recommendation as marketing rather than advice, and to check the account pricing yourself rather than accept a summary of it.

Opening an Account

Onboarding is documented step by step on the site’s Get Started page, which is more transparent than most brokers manage before you hand over a passport.

The sequence runs: create the account, select your country of residence, upload proof of identity, pass a liveness check, upload proof of address, and complete a verification questionnaire. The country you select is the load bearing choice, because it determines which documents are accepted and, critically, which of the six group entities you are onboarded by. The site tells you to select where you currently reside rather than your nationality.

Proof of identity must be a passport or national identity card, valid, in colour, with all four corners visible. The liveness check is a real time face scan requiring head movements. Proof of address may be a utility bill, bank or credit card statement, tax bill, mortgage statement, lease agreement, government letter, voter registration certificate or employer’s certificate of residence, and must be dated within the last three months with a name and address matching the profile. The questionnaire covers an economic profile, appropriateness assessment questions, politically exposed person status and investment objectives, and the firm says it takes under two minutes.

Most verifications are completed within 24 hours according to the firm. Reverification is required if you change address or legal data. Corporate accounts need a certificate of incorporation, memorandum and articles, proof of corporate address and documents identifying beneficial owners and directors.

What the process does not do is tell you clearly, before you start, which entity will end up holding your money. That information exists on the site, in the regional settings panel and on the legal page, but it is a separate journey from the signup flow. Personal and Professional clients go to B2B Prime Services Bahamas Ltd. Corporate and Institutional clients in the UAE go to B2B Prime Services Mena Ltd under the DFSA, which does not onboard retail clients at all. If you are a personal client anywhere, assume the Bahamas answer and check the client agreement you are asked to accept, since it names the entity at the top.

The client portal at my.b2prime.com renders entirely in the browser, so we could not inspect the country selection list or any country level blocks in the signup form itself. We are recording that as unchecked rather than guessing at it.

Deposits & Withdrawals

B2Prime publishes a full deposit and withdrawal fee schedule on its contract specification page, which is more than many competitors do. It also publishes a withdrawal policy that appears to contradict it.

Deposits are free across all four rails, which is normal. The withdrawal side is where the money is. A flat 2.5 USD on a card is trivial. The 0.5% to 3.5% charge on alternative payment methods is not: at the top of that range, taking out 2,000 USD costs 70 USD. Which providers fall into that band is not published, so a client cannot work out their own cost until they are inside the dashboard.

Against that, the Bahamas Withdrawal and Refund Policy dated February 2026 states that “B2Prime does not charge internal withdrawal or refund fees, unless otherwise stated” and that clients are responsible only for fees charged by banks and payment providers. The phrase “unless otherwise stated” is doing a great deal of work, since the contract specification does state otherwise. We are reporting both because both are published by the firm, and a reader should expect the fee table to be the operative one.

A second gap sits between marketing and policy. The About page advertises “Instant withdrawals”. The withdrawal policy says requests are processed within one to three business days subject to compliance checks, after which funds take a further one to seven business days to arrive depending on the payment provider. Those are not the same claim.

The operational rules are conventional and clearly written. Withdrawals go only to payment methods registered in the account holder’s name, and third party payments are prohibited. A return to source principle applies: deposited funds must be withdrawn by the method used to deposit them, on a first in first out basis where several methods were used, after which trading profits may be taken by an approved alternative method. Withdrawals may be delayed where the account is not fully verified, where compliance checks are running, or where the withdrawal would breach margin requirements. Trading losses are not refundable, and refunds are limited to duplicated or erroneous deposits, funds from a non compliant source, and cases where B2Prime cannot provide services for regulatory reasons.

There is an inactivity fee of 10 USD per month, charged after a six month grace period and levied separately on each inactive account. Clause 16.17 of the client agreement adds that where an inactive account holds less than the fee, the fee equals the remaining balance, which means a small dormant balance is drained rather than partially charged. Accounts with no trading activity for twelve months are classified as dormant and closed.

Client money at the Bahamas entity is held in segregated accounts under the Securities Industry Act 2011 with regular reconciliation. For the Cyprus entity, the published payment services disclosure required by CySEC Circular C034 names its providers: SEPAGA E.M.I Limited, ECOMMBX and Unlimint under the Central Bank of Cyprus, and Swissquote and Bivial under the Swiss Financial Market Supervisory Authority.

Customer Support

Customer support is the weakest part of this offering, and the gap is structural rather than accidental: B2Prime built a support model for institutional counterparties and has not yet rebuilt it for personal clients.

The published contact page routes by department rather than by problem. It lists [email protected] for trading solutions, [email protected] for careers, [email protected] for partnerships, [email protected] for regulatory and legal matters, and [email protected] for general enquiries. Complaints for the DIFC entity go to [email protected]. Alongside those sits a Help Center knowledge base.

What is absent is what a retail client needs most. There is no published telephone number for client support on the contact page, and no live chat widget in the served page. Telephone numbers do exist for the legal entities, +357 25 582 192 for Cyprus and +248 4376048 for Seychelles, but they are corporate switchboards published in regulatory filings rather than a support line. The firm’s About page carries a counter reading 24 next to “Client Support”, and the partner programme page advertises 24/7 support for partners. Neither states support hours for a personal trading client in a form we could verify, so we have not recorded any.

Language coverage is English, Spanish and Portuguese. That is a narrow set for a firm claiming to serve between 128 and 180 countries, and it is notably thin across South and Southeast Asia and the Middle East, which are among the markets this industry sells into hardest. There is no Arabic, no Mandarin, no Hindi, no Bahasa Indonesia, no Thai and no Vietnamese.

On the other side of the ledger, the firm names its people. The About page lists a Customer Support team with a named team lead and named specialists, a compliance function with a Group Head of Compliance, an AML officer, a general counsel and an MLRO, and a board with a named founder and director. Very few brokers in this bracket publish an org chart. It does not answer a ticket at midnight, but it does mean there is an identifiable person behind each function.

Six offices are published with street addresses: Limassol, Mahe in Seychelles, Ebene in Mauritius, the DIFC in Dubai, Sandton in South Africa and Nassau in The Bahamas. Complaints procedures are published as separate documents per entity, which is the correct structure, and each names the regulator a client can escalate to.

Prohibited Countries

B2Prime publishes no list of restricted or prohibited countries. We looked for one on the website, in the Bahamas client agreement, in the risk disclosures and across the per entity legal documents, and there is not one.

The only jurisdiction named anywhere is the United States, in the footer that appears on every page: the information on the site “is not directed at or intended for use by any person or entity resident or located in any jurisdiction where such distribution or use would be contrary to local law or regulation, including but not limited to the United States”. That is a disclaimer rather than a list.

The client agreement handles exclusion by principle instead of by country. Clause 4.3 reserves the right to “restrict or refuse the provision of the Services in some countries at its discretion”. Clause 5.1 requires that a client is not located or resident in a jurisdiction where using the services would be illegal, and is “not resident in, incorporated in, or otherwise connected to a jurisdiction subject to sanctions, restrictions, or prohibitions under Applicable Laws or Securities Commission of The Bahamas guidance”. In practice this means the answer to whether B2Prime accepts your country is decided at onboarding, when you select your country of residence, and not before.

A warning about a document that is often misread. The CySEC register page for B2B Prime Services EU Ltd contains a block headed “Provision of Services to Countries Outside EU”, followed by a list: Belarus, Cayman Islands, Hong Kong, India, Indonesia, Kuwait, Mauritius, Mexico, Montenegro, Saint Vincent and the Grenadines, Thailand, Vanuatu and Vietnam. That is not a restricted country list, and reproducing it as one would be the opposite of the truth. It is the set of third countries the Cyprus firm has notified CySEC that it provides services to. We are recording it here only so that a reader who finds it elsewhere is not misled by it.

What we can say about reach is limited to the firm’s own claims, which do not agree: the homepage counter says 128 countries and the About page says 180+ countries served. Two entity level constraints are firm. The DFSA entity in Dubai carries no retail client endorsement, so a UAE resident seeking a personal account is not served by it. The FSCA entity in South Africa holds a Category I intermediary licence with no crypto assets product, so its permitted scope is narrower than the group’s product range.

Conclusion

B2Prime is a real, well documented, multiply licensed financial group that has recently pointed a retail product at the public, and the most useful thing we can tell a personal client is that the licence carrying the brand’s credibility is not the licence covering them.

Start with what is genuinely good, because there is a lot of it. Five separate regulators’ registers confirm five separate group companies, and every licence number those regulators publish matched exactly: CySEC 370/18, DFSA F009446 and FSCA 54191. CySEC goes further and names www.b2prime.com as an approved domain of the licensed Cyprus firm, which is a level of identity confirmation most brokers in this catalogue cannot offer. The Cyprus entity publishes an audited Pillar III report showing capital far above requirement. The homepage is byte identical whether fetched from Indonesia, Singapore, Germany or the UK, and the 46.2% retail loss figure and all six entity names are disclosed in every one of them, which is markedly better than the industry pattern of hiding the loss disclosure outside the UK and EU. There is no bonus scheme. Pricing is published, and at 5.00 USD round turn on the RAW account it is competitive.

Now the part that decides the score. If you open a personal account, your counterparty is B2B Prime Services Bahamas Ltd. The Bahamas is not a nameplate jurisdiction, and this matters: it has CFD specific rules that give retail clients statutory negative balance protection under Rule 29 and a margin close out under Rule 27, plus segregation under securities legislation, and the SCB register shows the entity with no conditions and no sanctions. That is a better offshore answer than the Seychelles or Vanuatu entities most groups use. But there is no compensation scheme. If the firm fails, the Cyprus Investor Compensation Fund that pays up to 20,000 euro protects clients of the Cyprus company, and it does not protect you. And the row of licence badges on the homepage advertises five regulators without including either of the two that actually cover a personal client.

The counterparty question is not incidental for a firm like this one. CySEC records dealing on own account among the Cyprus permissions, the Bahamas best execution policy refers to the company’s “own liquidity arrangements and market-making facilities” and to executing client orders relative to “our own trading interests”, and the client agreement states that “we act as your counterparty”. A prime of prime provider makes its living manufacturing prices. Trading with one as a retail client means your position sits against the house.

Three smaller things are avoidable and reflect on care rather than intent. The instrument count appears as 212, 230+, 290+, 297 and 800+ across one website, with asset classes given as 5, 7 and 9. The About page advertises “Instant withdrawals” while the withdrawal policy specifies one to three business days plus one to seven for the payment provider. And the Bahamas withdrawal policy says the firm charges no internal withdrawal fees while the contract specification lists withdrawal charges up to 3.5% on alternative payment methods. Add a 10 USD monthly inactivity fee that can consume a small residual balance entirely, support limited to department mailboxes in three languages with no published retail phone line, and no market research at all, and the retail wrapper looks newer and thinner than the institutional business inside it.

Who this suits. Someone who understands they are trading against a market maker, who values verifiable licensing and published capital over hand holding, who trades enough size for the RAW commission to beat a spread account, and who is comfortable that an offshore entity with statutory negative balance protection but no compensation fund is holding the money. Who should look elsewhere. A newer trader who wants education, research and a phone number, anyone who needs a compensation scheme behind their deposit, and anyone whose first language is not English, Spanish or Portuguese. We score B2Prime 6.0 out of 10: strong, checkable regulation at group level, a properly licensed but uncompensated offshore entity for the client who actually funds an account, competitive pricing, and a support and disclosure layer that has not caught up with the decision to sell to the public.