Colmex Pro review.

Overview

TrueBroker is a free broker safety checker, and this page is our review of Colmex Pro, scored 6.2 out of 10 across regulation, fees, platform, support and reviews. Our previous review of this firm scored 4.9/10; this rewrite moves to 6.2/10 on the same evidence categories, driven mainly by confirmed listings on two public registers and a clean run against 1,441 mirrored warning-list entries, offset by a low fee score built on a flat $40 withdrawal charge and account minimums that climb into five figures.

The one thing to know before anything else

Every fetched page of Colmex Pro’s site carries the same footer line: “As of January 30, 2026, Colmex Pro no longer offers CFD products to new clients.” That date has already passed. Yet the firm’s own About page still counts “3,000+ stock CFDs” among its holdings, and its Legal Documentation page still lists live Key Information Documents for CFDs on Forex, Commodities, ETFs, US Shares, Crypto and Indices. A reader who evaluates the account tiers below by the About or Legal pages alone, rather than the footer, would come away thinking CFD trading is fully open when new clients cannot actually get it.

Who operates Colmex Pro

The entity behind the site is Colmex Pro Ltd, a Cyprus Investment Firm. We searched the Cyprus Securities and Exchange Commission register directly and confirmed licence 123/10 for Colmex Pro Ltd, authorised and regulated; the entry sits in the main listing with no qualifying annotation, unlike some neighbouring entries flagged “under examination.” We also searched the Financial Sector Conduct Authority register in South Africa and confirmed FSP 46990, held by Colmex Pro Limited, status Authorized. Separately, the Cyprus Registrar of Companies (via the CyprusRegistry.com mirror) confirms Colmex Pro Limited as HE 260064, a Limited Company registered 29/12/09, status Active; that is a company registration, not a financial-services permission, and we treat it only as confirming the company exists, not that it is licensed. Before recording any of this, we ran a positive control on all three registers using a firm known to be listed, so an empty result elsewhere would mean absence rather than a broken search. We also searched 1,441 warning-list entries mirrored from CySEC, the FCA and the FSC Mauritius, and Colmex Pro appears on none of them; that coverage is limited to the regulators we mirror, not a global check.

Overview Table

Facts List

• CySEC’s register confirms licence 123/10 for Colmex Pro Ltd, with no qualifying flag on the entry.
• The FSCA register confirms FSP 46990, status Authorized, for Colmex Pro Limited in South Africa.
• The Cyprus Registrar of Companies confirms Colmex Pro Limited as HE 260064, registered 29/12/09, status Active, a company registration, not a licence.
• Colmex Pro does not appear on any of the 1,441 warning-list entries we searched, mirrored from CySEC, the FCA and the FSC Mauritius.
• The firm’s site-wide footer states CFD products are no longer offered to new clients as of January 30, 2026, while its About and Legal Documentation pages still describe and quantify CFD products as current.
• The firm’s own About page states 84 currency pairs and 28,000+ total instruments; our earlier review it replaces stated 51 pairs and 11,000+ instruments, a discrepancy we cannot resolve from this evidence.
• The withdrawal fee, per our earlier review, is $40 for any withdrawal beyond one free withdrawal of up to $500 per month, across bank wire, card and PayPal.
• The firm’s own Contact Us and About pages state support hours as Monday to Friday, 08:00 to 23:00 CET; our earlier review described support as available 24/5.
• Repeated attempts to fetch a Terms & Conditions or Client Agreement page returned “Page not found” or an empty body, and the Legal Documentation and Risk Disclosure PDFs returned no extractable text, so the binding contract terms beyond the Privacy Policy are not verifiable from this evidence.
• The firm’s Privacy Policy states residents of Canada, Iran, Japan, Myanmar, North Korea and the USA are not established as accounts.

Key Takeaways

Why the score moved from 4.9 to 6.2

This review scores Colmex Pro 6.2/10, up from our previous 4.9/10. That is our assessment changing, not the firm: this pass ran register checks and a warning-list search the earlier version did not have in front of it, and those checks came back clean, which lifts the regulation figure (6.7) and the overall number with it. Fees remain the weak point (3/10) because the withdrawal-fee structure and tiered minimums reported below did not change. Platform scores highest (7.9) on the strength of three distinct platform offerings; support sits in the middle (5.8) on a genuine discrepancy described below.

What the registers show for Colmex Pro

• The CySEC register confirms licence 123/10 for Colmex Pro Ltd, listed in the main entry with no qualifying annotation, unlike some neighbouring entries that carry an explicit “under examination” flag.
• The FSCA register confirms FSP 46990, held by Colmex Pro Limited, status Authorized.
• The Cyprus Registrar of Companies (via the CyprusRegistry.com mirror) confirms Colmex Pro Ltd as HE 260064, a Limited Company registered 29/12/09, status Active. That is a company registration, not a trading licence, and only confirms the entity exists and is active.
• We searched 1,441 warning-list entries mirrored from CySEC, the FCA and the FSC Mauritius, and Colmex Pro appears on none of them. We ran a positive control on all three registers first, searching for a firm known to be listed, so this clean result means absence rather than a broken search. It covers only the lists we mirror, not every regulator worldwide.

What Colmex Pro charges to withdraw

• An earlier published review reports one free withdrawal per month up to $500; any withdrawal beyond that, or any single withdrawal over $500, carries a $40 fee, applied the same way across bank wire transfer, credit/debit cards and PayPal.
• The same earlier review reports no deposit fee charged by Colmex Pro itself, though banks or card processors may apply their own charges.
• The account tiers that earlier review describes carry minimum deposits running from $500 (Stock CFD Tiered Bronze) up to $100,000 (Equity VIP), with per-share and per-order commissions that fall as the tier rises, for example Stock CFD Fixed commissions drop from $12 per order at Bronze ($2,000 minimum) to $6 per order at Diamond ($50,000 minimum).

A contradiction between Colmex Pro’s own pages

The firm’s own footer, fetched across pages, states: “As of January 30, 2026, Colmex Pro no longer offers CFD products to new clients.” At the same time, the firm’s own About page still counts “3,000+ stock CFDs” among its current holdings, and its Legal Documentation page still lists live Key Information Documents for CFDs on Forex, Commodities, ETFs, US Shares, Crypto and Indices in six languages. A prospective client reading the About or Legal Documentation pages, or the account-tier list above, would have no way to know from those pages alone that the CFD-based accounts they describe are not actually open to new clients.

Platforms and support

• Colmex Pro’s own site lists three platforms in its navigation: its proprietary Colmex Pro 2.0 (Web Trader, Desktop and Mobile, with a “Pro view” and “Lite view”), MetaTrader 4 (desktop and mobile only, no web version appears in the firm’s own navigation), and a TradingView integration.
• The TradingView integration is restricted: it is available only to clients holding an Equity Account and residing in one of nine named countries (Belgium, the Netherlands, France, Spain, Austria, Germany, Israel, Poland, Sweden). CFD accounts are not supported on TradingView at all.
• Colmex Pro’s own Contact Us and About pages state support hours as Monday to Friday, 08:00 to 23:00 CET. Our earlier review describes support as available “24/5,” which is not what the firm’s own contact page states, 08:00 to 23:00 CET leaves hours uncovered even on a trading day.

The contract terms we could and couldn’t check

• Colmex Pro’s Privacy Policy, which we read directly, disclaims liability for indirect or consequential losses tied to use of its website, including lost data or profit, under its Limitation of Liability and Disclaimers section.
• The same document lets the firm update the Privacy Policy unilaterally and treats posting the change on the website as official notice to the client, under its Changes to this Policy section.
• Under its GDPR section, the policy allows the firm to decline a data-erasure request “for specific legal reasons which will be notified to you, if applicable, at the time of your request”, the reason is disclosed only after the client asks, not before.
• Its Retention of Personal Data section keeps client data for the duration of the relationship plus at least five years afterward, and recorded communications for five to ten years.
• Multiple attempts to fetch a Terms & Conditions or Client Agreement page returned “Page not found” or an empty body, and the Legal Documentation and Risk Disclosure PDFs returned no extractable text on every country page crawled. The governing law, dispute forum, and margin or stop-out terms that would normally sit in that document are not verifiable from what we could fetch, only the Privacy Policy and the site footer were.
• The firm’s own legal page also lists restricted jurisdictions by name: it does not open accounts for residents of Canada, Iran, Japan, Myanmar, North Korea or the USA.

Licenses & Regulation

Colmex Pro is regulated. We searched the Cyprus Securities and Exchange Commission register, the Financial Sector Conduct Authority register in South Africa, and the Republic of Cyprus company registry directly, running a control search on a known-listed firm on each before treating any result as reliable. All three confirmed.

What the registers show for Colmex Pro

The CySEC register confirms licence number 123/10, entered under the Cyprus Securities and Exchange Commission’s list of Cypriot Investment Firms, a financial-services authorisation rather than a plain company listing. The entry carries no qualifying annotation of the kind CySEC attaches to some neighbouring firms on the same page, such as “under examination”.

The FSCA register confirms FSP 46990, held by Colmex Pro Limited, with status “Authorized”. This is a South African authorisation, separate from the Cyprus one, and covers the firm’s dealings as a Financial Services Provider there.

Underneath both licences sits the underlying company. The Republic of Cyprus company registry confirms Colmex Pro Limited as HE 260064, a limited company registered 29 December 2009, status Active. This registry entry confirms the company exists and is active; it is not itself a financial-services permission, and we treat it only as company confirmation, not licence confirmation. Colmex Pro’s own Privacy Policy states the same number as “Registration No. HE 260064”.

Warning lists

We searched 1,441 warning-list entries mirrored from CySEC, the FCA, and the Financial Services Commission of Mauritius. Colmex Pro appears on none of them. That is a clean result across the lists we mirror, not a clearance from every regulator worldwide, since it covers only three sources.

What we could not check

We could not read Colmex Pro’s actual Terms & Conditions or Client Agreement. Repeated attempts to fetch a terms page (including /terms, /terms-and-conditions, /client-agreement, /legal/terms, /company/terms-and-conditions, and /legal-documents/client-agreement) returned “Page not found” or an empty body, and the Legal Documentation and Risk Disclosure PDFs returned no extractable text on every country page we crawled. That means governing law, dispute forum, margin and stop-out terms, and further liability clauses are not verifiable from what we hold. The only client-facing legal text we could read in full was the Privacy Policy, fetched from the firm’s UK-geo legal page.

That Privacy Policy does bind clients on some points. Under its Limitation of Liability and Disclaimers section, Colmex Pro states it “shall not be held liable for any loss or damage, including but not limited to indirect and/or consequential losses or damages, including loss of data and/or profit(s), arising from the use of the Company’s website.” Under its Changes to this Policy section, it states that “the updated Privacy Policy will be posted on the Website, and the client acknowledges that posting the update constitutes official notice to the client,” meaning a client is treated as notified once the firm posts a change, not before. And under Your Rights Under GDPR, it reserves the right to refuse a data-erasure request “for specific legal reasons which will be notified to you, if applicable, at the time of your request,” so the reason for a refusal is only disclosed after the client has already asked.

A live discrepancy in what Colmex Pro tells prospective clients

Every page we fetched carries a site-wide footer stating “As of January 30, 2026, Colmex Pro no longer offers CFD products to new clients.” That sits alongside the firm’s own About page, which still counts “3,000+ stock CFDs” among current holdings, and its Legal Documentation page, which still lists live Key Information Documents for CFDs on Forex, Commodities, ETFs, US Shares, Crypto, and Indices in six languages. So the pages describing what a new client can actually buy have not been brought into line with the footer’s cutoff notice, and a prospective client reading the About or Legal Documentation pages would not learn from them that CFD account opening has stopped.

Restricted jurisdictions

Colmex Pro’s own legal page states it does “not establish accounts to residents of certain jurisdictions including Canada, Iran, Japan, Myanmar, North Korea, USA.”

Score

Our previous review scored Colmex Pro 4.9/10 overall; this one scores 6.2/10, with regulation itself at 6.7. That change is our assessment being rewritten against current evidence, not a claim that the firm’s standing has moved, since this review pulled from the registers directly rather than from the earlier review. The regulation figure reflects two live, checkable authorisations, a clean result across the three warning lists searched, and a company registration that matches the licensed entity, weighed against a Client Agreement we could not fetch at all and a footer notice about CFDs that the firm’s own About and Legal Documentation pages have not caught up with.

How to Trade

Colmex Pro’s own About page states the firm offers 84 currency pairs, 9 indices, 10 commodities, 3,000+ stock CFDs, and 3,000+ ETFs and ETNs, adding up to what the same page calls more than 28,000 financial instruments in total. Its home page separately markets “more than 3,000 US stocks” and trading in “Stocks, ETFs and Options across the U.S. markets.” These are the firm’s own current figures; our earlier review gave different numbers for the same firm, including 51 currency pairs and 11,000+ total instruments, so anyone comparing the two sources will see the count move depending on which one they read. We treat the firsthand About page as the current statement.

What Colmex Pro says it no longer offers

Every page we fetched carries a footer notice reading “As of January 30, 2026, Colmex Pro no longer offers CFD products to new clients.” That notice sits alongside an About page still quantifying “3,000+ stock CFDs” as part of the current offering, and a Legal Documentation page still listing Key Information Documents for CFDs on Forex, Commodities, ETFs, US Shares, Crypto and Indices in six languages. Taken together, the site tells a prospective client two different things about the same product line: the footer says new clients cannot open it, the About and Legal pages describe it as live. The account tiers below, and the forex and Stock CFD structures the earlier review described in detail, are CFD-based, so a new client reading only those pages could believe they can open one when the footer says they cannot.

Account tiers and execution terms

Our earlier review described a five-tier structure for both Forex and Stock CFD accounts, running from Basic/Bronze up to Diamond by minimum deposit. Forex tiers on its account structure started at Forex Basic, needing a $2,000 minimum and offering spreads from 0.3 pips, and climbed to Forex Diamond, needing a $50,000 minimum with spreads from 0.0 pips; leverage was capped at 1:30 throughout, and every tier shared a 0.01 lot minimum trade size. Stock CFDs came in two pricing structures rather than a spread: a Tiered structure charging per share, from $0.01 per share at the $500-minimum Bronze tier down to $0.005 per share at the $50,000-minimum Diamond tier, and a Fixed structure charging per order, from $12 per order at the $2,000-minimum Bronze tier down to $6 per order at the $50,000-minimum Diamond tier. A separate line of Equity accounts, priced by fee per share rather than commission per order, ran from a $1,000-minimum Margin account at $0.007 per share down to a $100,000-minimum VIP account at $0.0035 per share. None of this account or pricing detail could be confirmed against Colmex Pro’s own Terms and Conditions or Client Agreement: every URL pattern we tried for those documents returned a page-not-found or an empty body, and the Legal Documentation PDFs returned no extractable text, so the margin rules, stop-out level, and governing law that would normally sit in that contract are not verifiable from what we could read.

Platforms Colmex Pro lists

The firm’s own site navigation lists its proprietary Colmex Pro 2.0 platform across Web Trader, Desktop and Mobile, with a home page reference to a “Pro view” carrying advanced orders and market depth alongside a simpler “Lite view.” MetaTrader 4 is listed separately for Desktop and Mobile only, with 30 indicators, 9 timeframes, 3 chart types, one-click trading, EA/algorithmic trading and copy trading; the firm’s own navigation does not list an MT4 web version. TradingView appears as a free add-on, but only for clients holding an Equity Account and residing in one of nine listed countries (Belgium, the Netherlands, France, Spain, Austria, Germany, Israel, Poland, Sweden); the same page states CFD accounts and options are not supported for trading through TradingView. The earlier review also described a “MultiTrader” platform with Level 2 quotes, a basket trader, and Iceberg and OCO order types; we did not find MultiTrader listed in the firm’s own current platform navigation on any page we fetched, so that description could not be checked against a live source.

Who can trade and how the demo works

Colmex Pro’s Privacy Policy page states the firm does “not establish accounts to residents of certain jurisdictions including Canada, Iran, Japan, Myanmar, North Korea, USA,” and separately excludes anyone under 18. The earlier review reported that the demo account runs on virtual funds with real-time market data but is valid for five days only, and noted that Colmex Pro’s regulatory position under ESMA rules means it runs no bonuses or promotions on live accounts.

Account Types

Colmex Pro’s account structure comes almost entirely from our earlier review, not from pages we fetched ourselves, and it lands awkwardly against something the firm’s own site now says. Every tier, minimum deposit and per-share fee below is restated from that earlier review unless marked otherwise, and none of it should be read as current pricing we verified on Colmex Pro’s own site.

The forex and CFD tiers the earlier review describes

The earlier review lists five forex accounts, priced by deposit size rather than by anything else: Basic at a $2,000 minimum with spreads from 0.3 pips, Silver at $5,000 with spreads from 0.2 pips, Gold at $10,000 with spreads from 0.1 pips, Platinum at $25,000 with spreads from 0.0 pips, and Diamond at $50,000, also from 0.0 pips. All five carry leverage up to 1:30 and trade from 0.01 lots. Alongside these, the same review describes two parallel ladders of Stock CFD accounts. The tiered-commission ladder runs Bronze ($500 minimum, commissions from $0.01 per share) through Silver ($5,000, from $0.008), Gold ($10,000, from $0.007), Platinum ($25,000, from $0.006) and Diamond ($50,000, from $0.005). The fixed-commission ladder charges per order instead of per share: Bronze ($2,000 minimum, from $12 per order), Silver ($5,000, from $10), Gold ($10,000, from $8), Platinum ($25,000, from $7) and Diamond ($50,000, from $6).

What Colmex Pro’s own footer says about those CFD accounts

The firm’s own footer, present on every page we fetched, states: “As of January 30, 2026, Colmex Pro no longer offers CFD products to new clients.” That is a firsthand statement from Colmex Pro’s site. Set against it, the firm’s own About page still counts “3,000+ stock CFDs” among its current holdings, and its Legal Documentation page still lists Key Information Documents for CFDs on Forex, Commodities, ETFs, US Shares, Crypto and Indices, in six languages, as though those products remain on offer. The CFD tier tables above, both forex and stock, come from a review that describes them as live, open accounts. Taken together, a prospective client reading the About page, the Legal Documentation page or the earlier review would conclude the five-tier CFD structure is something they can open today; Colmex Pro’s own footer says new clients cannot.

Equity accounts, for trading actual US shares

Separate from the CFD ladders, the earlier review describes a set of Equity accounts priced against real stock holdings rather than contracts for difference: a Margin account at a $1,000 minimum charging $0.007 per share, Bronze at $3,000 charging $0.005, Silver at $10,000 charging $0.0045, Gold at $25,000 charging $0.004, and a VIP tier at $100,000 charging $0.0035 per share. Colmex Pro’s own home page markets trading in “more than 3,000 US stocks,” and its About page states a combined total of “28,000+” instruments alongside “3,000+” ETFs and ETNs, figures we take from those firsthand pages rather than from the earlier review, which gives lower counts for some of the same categories (51 currency pairs against the About page’s 84, for one). Where the two disagree, we are treating the firm’s own About page as the current figure. TradingView is offered as a free add-on, but Colmex Pro’s own platforms page restricts it to Equity account holders resident in nine named countries, and states plainly that CFD accounts are not supported for TradingView trading at all.

Demo account

The earlier review describes a demo account funded with virtual money and fed real-time market data, but valid for five days only, after which presumably it closes or requires renewal; that detail isn’t itself specified.

This review scores Colmex Pro’s account offering, alongside its costs, into an overall 6.2 out of 10, up from the 4.9 we gave it previously. The fees criterion, at 3 out of 10, is the weakest mark on the card, and the account structure above is a large part of why: five forex tiers, two parallel CFD-stock ladders and five equity tiers all priced differently, a $40 withdrawal fee once a client goes past one free $500 withdrawal a month, and now a live contradiction between the firm’s footer and its own About and Legal Documentation pages over whether the CFD tiers can even be opened by a new client. The higher overall figure this time comes from elsewhere on the card, chiefly platform (7.9) and reviews (7.7), not from any change in what these accounts cost.

Negative Balance Protection

Colmex Pro’s fees score comes in at 3 out of 10, and the withdrawal terms are a large part of why. This review restates that fee assessment from current evidence rather than from any change at the firm; the underlying figures are the same ones our earlier review reported.

No stated stop-out or margin-call rule

We were not able to read a Terms & Conditions or Client Agreement page for Colmex Pro. Repeated attempts to fetch pages such as /terms, /terms-and-conditions, /client-agreement, /legal/terms, /company/terms-and-conditions and /legal-documents/client-agreement all returned “Page not found” or an empty body, and the Legal Documentation and Risk Disclosure PDFs returned zero characters of extracted text in every country version we crawled. That means the margin-call level, the stop-out percentage, and any negative-balance protection commitment are not things we can quote or cite here. The only document we could read in full was the Privacy Policy, and it does not address margin or drawdown at all.

What the Privacy Policy does say about liability

The Privacy Policy’s Limitation of Liability and Disclaimers clause, section 12, states: “The Company and/or its employees shall not be held liable for any loss or damage, including but not limited to indirect and/or consequential losses or damages, including loss of data and/or profit(s), arising from the use of the Company’s website.” That clause covers losses tied to using the website itself, such as lost data or lost profits from a site outage, and is not a margin or stop-out provision. It does not tell a trader what happens when an account’s equity falls below margin requirements, or whether Colmex Pro closes positions automatically before an account goes negative.

The withdrawal cost that eats into any drawdown recovery

Because the underlying trading terms were not readable, the clearest picture of how losses interact with account mechanics comes from the withdrawal structure the earlier review reported.

Account tiers and where losses could compound

Nothing in the pages we fetched states what Colmex Pro does once margin is exhausted; that mechanism sits inside the Client Agreement or Risk Disclosure documents we could not read.

A live contradiction in what Colmex Pro currently offers

The firm’s own site footer states, on every page we fetched: “As of January 30, 2026, Colmex Pro no longer offers CFD products to new clients.” Yet the About page still counts “3,000+ stock CFDs” among current holdings, and the Legal Documentation page still lists Key Information Documents for CFDs on Forex, Commodities, ETFs, US Shares, Crypto and Indices, in six languages. For a prospective client trying to work out whether CFD-based leverage and drawdown rules even apply to them, the site itself gives two different answers depending on which page they read.

What this means for the score

Fees sit at 3 out of 10 here. The overall score moved from 4.9 to 6.2 in this review; regulation now reads 6.7 given the confirmed CySEC and FSCA entries and the clean check against 1,441 mirrored warning-list entries across CySEC, the FCA and the FSC Mauritius, and platform reads 7.9. None of that changes what we could not verify here: Colmex Pro’s actual stop-out level, margin-call threshold, or negative-balance protection stance are not stated anywhere in the pages this review was able to read.

Trading Instruments

Colmex Pro’s own About page puts the range at 84 currency pairs, 9 indices, 10 commodities, 3,000+ stock CFDs, 3,000+ ETFs and ETNs, and a stated total of “28,000+” financial instruments. The same page markets more than 3,000 US stocks and options “across the U.S. markets” on the home page. A separate source in our evidence, an earlier published review, gives different figures for the same firm: 51 currency pairs, 11,000+ instruments, 9,000+ stocks, and 500+ options contracts. Where the two disagree we treat the firm’s own About page as the more reliable source, since it is first-hand and the other is second-hand; the gap itself is worth flagging, because a prospective client reading only the figures from our earlier review would form a smaller picture of the offering than Colmex Pro presents on its own site.

The stock CFD range Colmex Pro says it no longer sells to new clients

Every fetched page carries the same footer line: “As of January 30, 2026, Colmex Pro no longer offers CFD products to new clients.” That sits awkwardly against the rest of the site. The About page still counts “3,000+ stock CFDs” among current holdings, and the firm’s Legal Documentation page still lists Key Information Documents for CFDs on Forex, Commodities, ETFs, US Shares, Crypto and Indices, in six languages. The account structure reported in the earlier review, five tiers each of Forex, Stock CFD Tiered, and Stock CFD Fixed accounts, is built entirely around CFD trading. Taken together, a reader who works from the About page, the KIDs, or our earlier review would conclude CFD trading is fully available; the site’s own footer says the opposite for anyone opening an account now. We could not resolve which is current, because our attempts to fetch a Terms & Conditions or Client Agreement page from Colmex Pro returned “Page not found” or an empty body on every URL pattern tried, and the Legal Documentation and Risk Disclosure PDFs returned no extractable text on every country page crawled. Nothing in our evidence confirms whether the footer notice or the About/Legal pages reflect what a new applicant would actually be able to open.

Stocks, ETFs and options

Outside the CFD question, Colmex Pro’s home page markets direct access to “more than 3,000 US stocks” and to “Stocks, ETFs and Options across the U.S. markets,” which the equity-account structure in the earlier review backs up: an Equity Margin Account from $1,000 minimum deposit up to an Equity VIP Account from $100,000, priced on a fee-per-share basis (reported by that review as $0.007 per share at the Margin tier down to $0.0035 per share at VIP) rather than through CFD spreads. Our evidence does not include a Colmex Pro options page or fee schedule beyond the home-page mention, so the options offering is stated by the firm but not documented in what we fetched.

Platform access to the asset classes

The proprietary Colmex Pro 2.0 platform is listed in the firm’s own site navigation with Web Trader, Desktop and Mobile versions, plus a “Pro view” (advanced orders, market depth) and a “Lite view” mentioned on the home page; our evidence does not break out which asset classes each view covers. MetaTrader 4 also appears in the firm’s navigation as a Desktop and Mobile product, description including 30 indicators, 9 timeframes, one-click trading and EA/algorithmic trading, MT4 being the platform most associated with CFD and forex trading rather than direct equities. TradingView is offered as a free add-on, but the firm’s own platforms page restricts it to clients holding an Equity Account and residing in one of nine named countries: Belgium, the Netherlands, France, Spain, Austria, Germany, Israel, Poland or Sweden, and states plainly that CFD accounts are not supported for trading on TradingView. So the asset class a client can actually trade depends on which platform they are using and where they live, not just on which account tier they hold. A fourth platform, MultiTrader, is described only in the earlier review, as carrying Level 2 quotes, a basket trader and Iceberg/OCO order types; it does not appear in the firm’s own current platform navigation on any page we fetched, so we cannot confirm it is still offered.

Who Colmex Pro will not open an asset to at all

The firm’s Privacy Policy states: “Restricted Jurisdictions: We do not establish accounts to residents of certain jurisdictions including Canada, Iran, Japan, Myanmar, North Korea, USA.” That bars residents of those countries from every instrument on the site, not just a specific asset class. Separately, the demo account that would let a prospective client sample any of these markets before funding a live one is, per the earlier review, valid for five days only.

Education & Analysis

Colmex Pro’s own site navigation lists three platforms: its proprietary Colmex Pro 2.0, MetaTrader 4 (MT4), and a TradingView integration for a subset of accounts. Our previous review of this broker scored the platform criterion off a different evidence base; this pass rests on what we could actually fetch from the firm’s own pages, and it drives an overall score of 6.2/10 against the prior 4.9/10, with the platform component itself landing at 7.9/10 largely on the strength of that MT4 listing and the breadth of tooling described. We are stating the score move here because this is the section where the platform evidence lives, not because the firm changed anything: the criteria and our evidence both changed between the two reviews, so the shift is our assessment being redone, not the firm’s record improving.

Colmex Pro 2.0, the firm’s own platform

The broker’s German-market page lists Web Trader, Desktop and Mobile versions of Colmex Pro 2.0, and its home page describes a “Pro view” with advanced orders and market depth alongside a simpler “Lite view” mode. Beyond those labels, the evidence we hold does not go into the mechanics of either view, so we cannot say more about how order types or depth-of-market data actually behave inside the platform.

MetaTrader 4

Colmex Pro’s UK-facing platforms page lists MT4 in Desktop and Mobile form (no web version appears in the firm’s own navigation) and credits it with 30 indicators, nine timeframes, Expert Advisor/algorithmic trading, and copy trading. That is a standard MT4 feature set rather than anything Colmex Pro has built itself, but it is the platform’s own page making the claim, so we treat it as first-hand.

TradingView, and who can actually use it

The firm’s UAE platforms page describes TradingView as a free add-on integration, but restricts it to Equity Account holders resident in nine named countries: Belgium, the Netherlands, France, Spain, Austria, Germany, Israel, Poland and Sweden. The same page states that CFD accounts and options are not supported for trading via TradingView. That is a narrow slice of the client base: a trader outside those nine countries, or holding one of the firm’s Stock CFD or Forex accounts rather than an Equity Account, does not get TradingView charting on Colmex Pro regardless of how the integration is marketed elsewhere on the site.

MultiTrader, and what we could not confirm

Our earlier review describes a fourth platform, MultiTrader, as a professional-grade tool with Level 2 quotes, a basket trader, and Iceberg/OCO order types. We are restating that as what the earlier review reported, not as something we read on Colmex Pro’s own pages: MultiTrader does not appear in the firm’s current platform navigation on any page we fetched. A prospective client relying on that older description could go looking for a platform that no longer shows up in the firm’s own menus.

What Colmex Pro’s platform pages don’t settle

We tried to fetch a Terms & Conditions or Client Agreement page across several likely paths (including /terms, /client-agreement and /legal-documents/client-agreement) and every attempt returned “Page not found” or an empty body; the Legal Documentation and Risk Disclosure PDFs we could reach returned no extractable text. That means platform-level contract terms, such as what happens to open positions during a platform outage or how disputes over execution are handled, are not verifiable from anything we hold. Separately, the firm’s own footer states that “As of January 30, 2026, Colmex Pro no longer offers CFD products to new clients,” while its About page still counts “3,000+ stock CFDs” among current holdings and its Legal Documentation page still lists live Key Information Documents for CFDs on Forex, Commodities, ETFs, US Shares, Crypto and Indices across six languages. Since MT4 and much of the account structure described for this broker is built around CFD trading, that footer notice raises a real question about which platform functions a new client can actually use, and the evidence we hold does not resolve it either way.

Special Offers

Colmex Pro’s own pages carry no promotions section. The About page, the Contact page, the Legal Documentation page and the Privacy Policy we read cover licensing, instrument counts, data retention and liability terms, and none of them mention a deposit bonus, a welcome credit, a loyalty tier or a referral scheme. That is a statement about what we fetched, not a finding that no such offer exists anywhere on the site.

What the earlier review reported about bonuses

The review reported that Colmex Pro runs no bonuses or promotions, and linked that to the firm’s regulatory position under ESMA rules. That claim reached us from the earlier published review, not from any Colmex Pro page fetched for this update, so we report it as what that review found rather than as something we confirmed ourselves.

Colmex Pro’s demo account, as the earlier review described it

The closest thing to an incentive in the material available to us is a demo account, again per the earlier review: virtual funds running against real-time market data, but valid for five days only. Nothing in the pages we fetched updates or contradicts that figure, so we cannot confirm the five-day limit firsthand, only pass along what the earlier review recorded.

The one fee waiver in Colmex Pro’s withdrawal terms

Rather than a promotion, the fee schedule the earlier review set out contains a monthly allowance: it permits one withdrawal free of charge each month on amounts up to $500, and charges a flat $40 fee on every subsequent withdrawal in that month, or on any single withdrawal exceeding $500, whether made by bank wire, card or PayPal. It is a fee structure, not a marketing offer, and the earlier review is the source for it, not a Colmex Pro page we read directly.

A footer notice that narrows what new clients can actually get

One firsthand fact bears on any offer tied to Colmex Pro’s tiered account structure: the firm’s own footer, present on every page we fetched, states “As of January 30, 2026, Colmex Pro no longer offers CFD products to new clients.” The same site’s About page still lists “3,000+ stock CFDs” among current holdings, and its Legal Documentation page still lists Key Information Documents for CFDs on Forex, Commodities, ETFs, US Shares, Crypto and Indices in six languages. We read all three pages ourselves; we did not read anything that reconciles the footer notice with the About page and the Legal Documentation page still describing CFD products as available. A new client evaluating an account tier built around CFDs, including any of the Forex or Stock CFD tiers the earlier review described, would need to check with Colmex Pro directly on whether that tier is still open to them, since the footer and the rest of the site do not agree.

Opening an Account

Colmex Pro Ltd is the entity behind the site, registered in Cyprus as company HE 260064 and holding CySEC licence 123/10 as a Cyprus Investment Firm, alongside FSCA licence 46990 in South Africa. Beyond that corporate and regulatory identity, the evidence we could fetch says more about who is turned away, and about a live gap between what the account pages describe and what a new applicant can actually open, than it does about the mechanics of filling in a form.

Who Colmex Pro will not open an account for

The firm’s own Privacy Policy states plainly: “We do not establish accounts to residents of certain jurisdictions including Canada, Iran, Japan, Myanmar, North Korea, USA.” Anyone resident in those six countries is excluded before any application step begins. The same page also states Our services are not available for users under the age of 18 (‘minors’). We do not knowingly collect personal information from or about minors, ruling out anyone below that age.

A narrower restriction applies to one platform rather than to account opening itself: trading through TradingView is offered only to clients who hold an Equity Account and reside in one of nine named countries, Belgium, the Netherlands, France, Spain, Austria, Germany, Israel, Poland or Sweden, and the firm’s own platforms page states that CFD accounts are not supported for trading on TradingView at all.

The CFD side of Colmex Pro is closing to new clients

The site-wide footer we read carries this notice on every page we fetched: “As of January 30, 2026, Colmex Pro no longer offers CFD products to new clients.” That matters directly to account opening, because the account structure described elsewhere on the same site, and repeated in our earlier review, is built almost entirely around CFD products. Forex Basic through Forex Diamond, and the Stock CFD Tiered and Stock CFD Fixed tiers from Bronze through Diamond, are all CFD accounts under that footer notice. At the same time, Colmex Pro’s own About page still counts “3,000+ stock CFDs” among its current holdings, and its Legal Documentation page still lists Key Information Documents for CFDs on Forex, Commodities, ETFs, US Shares, Crypto and Indices in six languages. A prospective client working from the About or Legal Documentation pages, or from a review describing those five-tier CFD account ladders, would have no way of knowing that the CFD side of the business is not open to them as a new client; only the footer says so.

What that leaves open to new applicants is the equity side: the Equity Margin, Bronze, Silver, Gold and VIP accounts, which trade real US-listed shares rather than CFDs, plus the option of stock CFD-style pricing tiers if those still count as available. We cannot say from this evidence which of the fifteen tiers listed on the account pages a new client can actually select today; we can only say the footer excludes the CFD-labelled ones by name.

Account tiers and minimum deposits, as the earlier review reported them

Our earlier review listed minimum deposits ranging from $500 for the entry-level Stock CFD Tiered Bronze account up to $100,000 for the Equity VIP account. On the equity side it put Equity Margin at $1,000, Equity Bronze at $3,000, Equity Silver at $10,000, Equity Gold at $25,000 and Equity VIP at $100,000, each tied to a lower per-share fee at the higher tiers. On the forex and stock CFD side, again per that review, Forex Basic required $2,000, Stock CFD Tiered Bronze required $500, and Stock CFD Fixed Bronze required $2,000, scaling up through Silver, Gold, Platinum and Diamond tiers to $50,000 at the top. We did not read these figures on a live account-opening page ourselves; they reach us from the earlier publication, restated here rather than quoted.

A demo account, but a short one

The earlier review also reported that Colmex Pro’s demo account runs on virtual funds with real-time market data but is valid for five days only, a narrow window for testing the platform before committing to one of the minimum deposits above.

What we could not check

We tried to fetch a Terms & Conditions or Client Agreement page under several likely addresses, and every attempt came back as a page-not-found or an empty body; the Legal Documentation and Risk Disclosure PDFs we found links to returned no extractable text in every country version we crawled. That means the actual account-opening procedure, whatever identity documents or verification steps the client agreement requires, is not something we can report from a document we read. What is available comes only from the Privacy Policy’s jurisdiction and age restrictions, the site-wide footer’s CFD notice, and the account-tier figures carried over from the earlier review.

Deposits & Withdrawals

Our previous score for this broker was 4.9/10; this review scores it 6.2/10. That is our assessment being rebuilt from current evidence, not any change at the firm’s end, and fees is the criterion pulling the overall figure down: it scores 3/10 here, against 7.9 for platform and 7.7 for reviews. The withdrawal charge below is the biggest single reason that number sits where it does.

What Colmex Pro charges to withdraw

An earlier review of the broker rather than re-testing first hand, reports no deposit fee from Colmex Pro on bank wire transfer, credit and debit cards, or PayPal, though it notes that a client’s own bank or card issuer may apply its own charge on top, which is between the client and their bank rather than the broker.

Funding the stock accounts

The minimum deposit a client needs scales with which stock-trading structure they pick. On the tiered Stock CFD commission schedule an earlier review of the account structure put the entry point, Bronze, at $500 with commissions from $0.01 per share, rising through Silver ($5,000), Gold ($10,000) and Platinum ($25,000) to Diamond at $50,000 with commissions from $0.005 per share. The fixed per-order Stock CFD schedule reported by the same source starts higher, at $2,000 for Bronze ($12 per order), and again runs through $5,000, $10,000 and $25,000 to $50,000 for Diamond at $6 per order. The separate Equity account line, for trading the underlying US-listed shares rather than a CFD, was reported starting at $1,000 for the Margin account at $0.007 per share, up to $100,000 for the VIP tier at $0.0035 per share.

Those Stock CFD figures need a caveat we did find first hand: Colmex Pro’s own site footer states, on every page we fetched, “As of January 30, 2026, Colmex Pro no longer offers CFD products to new clients.” The firm’s own Legal Documentation page, fetched from the same crawl, still lists Key Information Documents for CFD products as if current. We cannot resolve that conflict from the pages we hold; a prospective client should confirm directly with Colmex Pro whether a Stock CFD tier is actually open to them before assuming the deposit minimums above apply.

What we could not verify

Every attempt in this crawl to reach a Terms and Conditions or Client Agreement page, including the Legal Documentation and Risk Disclosure PDFs linked from the site, returned either “Page not found” or a document with no extractable text. That means the withdrawal fee, the payment limits and the account minimums above rest on the earlier review and on what the firm’s own marketing and legal-notice pages state, not on the underlying client agreement that would set out KYC requirements, processing SLAs, or grounds for the firm to refuse or delay a withdrawal. Restricted jurisdictions are on firmer footing: the firm’s own site states, “Restricted Jurisdictions: We do not establish accounts to residents of certain jurisdictions including Canada, Iran, Japan, Myanmar, North Korea, USA,” which rules out funding an account at all for residents of those countries regardless of payment method.

Customer Support

Colmex Pro’s support and service score in this review is 5.8 out of 10. That sits inside an overall move from a previous 4.9 out of 10 to 6.2 out of 10 for this rewrite. The shift reflects our assessment being rebuilt against current evidence and a revised set of scoring criteria, not any change at the firm itself, and the support score below is the piece of that total we can actually source.

How to reach Colmex Pro

The firm’s own Contact Us page lists a single phone number, +357 25 030036, and a postal address at 117 Makariou III Avenue & Sissifou (ex Lefkosias-Limnazousas) Street, Quarter of Apostoloi Petrou & Pavlou, 3021 Limassol, Cyprus. The same page lists two email addresses, but both rendered as an undecoded placeholder in the HTML we fetched, so we could not capture the actual addresses from this firsthand source. That leaves phone and post as the only contact details we can confirm directly; we found no live chat, ticketing system, or support-specific page among the pages fetched.

Stated hours, and a conflict with the earlier review

Colmex Pro’s own Contact Us and About pages give support hours as Monday to Friday, 08:00 to 23:00 CET. Our earlier review described support as available “24/5” in its own wording. Those two statements do not match: 24/5 implies round-the-clock weekday coverage, while the firm’s own stated window is a fixed 15-hour block on weekdays and no coverage at all on weekends. We report the firm’s own page as the current, firsthand figure and flag the earlier review’s 24/5 claim as the one we cannot stand behind.

What we could not verify

Repeated attempts to fetch a Terms and Conditions or Client Agreement page, tried at several likely URLs, came back “Page not found” or empty, and the Legal Documentation and Risk Disclosure PDFs returned zero characters of extractable text on every country page we crawled. That means the actual complaint-handling and dispute-resolution terms, if any are set out in those documents, are not something we can quote or summarise here. What we could read was the Privacy Policy, and its terms bear on how a client’s complaint or data request is actually handled.

Terms that bind a client who complains

Section 12 of the Privacy Policy, headed Limitation of Liability and Disclaimers, states: “The Company and/or its employees shall not be held liable for any loss or damage, including but not limited to indirect and/or consequential losses or damages, including loss of data and/or profit(s), arising from the use of the Company’s website.” That narrows what a client could recover if a fault on the site itself, rather than the market, caused them harm.

Section 8, Your Rights Under GDPR, adds that a data-erasure request can be refused: “Please note, however, that for legal reasons we may not always be able to comply with these requests for data erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.” The reasons for refusing are disclosed only after the client has already asked, not in advance.

Section 11, Retention of Personal Data, sets retention of a client’s name, address, email, phone number, and trading and transaction history at the duration of the agreement plus at least five years after the relationship ends, with recorded communications, meaning calls and chats with support, held for five to ten years. A client raising a complaint should expect any recorded call to be kept on file for years after the account closes, not just for the life of the dispute.

Section 16, Changes to this Policy, states that “the updated Privacy Policy will be posted on the Website, and the client acknowledges that posting the update constitutes official notice to the client.” The firm can change the terms governing the support relationship unilaterally, and the burden of noticing a change falls on the client checking the site, not on the firm notifying them directly.

A product question support will have to field

Colmex Pro’s own footer states, on every page we fetched: “As of January 30, 2026, Colmex Pro no longer offers CFD products to new clients.” Yet the same site’s About page still counts “3,000+ stock CFDs” among its current holdings, and the Legal Documentation page still lists Key Information Documents for CFDs on Forex, Commodities, ETFs, US Shares, Crypto and Indices, in six languages, without a note that they no longer apply to new business. A prospective client reading the About or Legal Documentation pages, or the account tables the earlier review sets out for Forex and Stock CFD tiers, would have no way to know from those pages alone that new clients cannot actually open them; that is a question their first contact with support is likely to have to resolve.

Where the support score comes from

We searched 1,441 warning-list entries mirrored from CYSEC, the FCA and FSC Mauritius, and Colmex Pro appears on none of them; that count covers only the lists we mirror, not every regulator, but it is a clean result we can point to. Set against that, the support offering itself is thin on firsthand detail: one phone line, a postal address, email addresses we could not even read off the page, a stated weekday-only support window that contradicts the earlier review’s 24/5 claim, and Privacy Policy terms that limit liability, allow unilateral changes to the policy governing the relationship, and let the firm hold recorded support calls for years. That combination, real but narrow contact options plus contract terms weighted toward the firm, is what the 5.8 reflects.

Prohibited Countries

Colmex Pro names its excluded jurisdictions in one line on its own legal page: “We do not establish accounts to residents of certain jurisdictions including Canada, Iran, Japan, Myanmar, North Korea, USA.” The word “including” means that list is illustrative, not closed, so residents of those six countries are excluded and the firm reserves room to turn away others it has not named.

What the Colmex Pro restriction actually covers

The clause is short and does not explain itself further: no carve-out for professional clients, no separate treatment for any of the six countries, no stated legal basis tied to CySEC’s own authorisation. It sits inside the same Privacy Policy page that carries the firm’s Cyprus registration details, rather than in a dedicated terms-of-business document we could check against. We looked for that document: repeated attempts to fetch a Terms & Conditions or Client Agreement page, and to read the Legal Documentation and Risk Disclosure PDFs listed on the site, all returned “Page not found” or came back with no extractable text. So the restricted-jurisdictions line above, and nothing more detailed, is what the evidence gives us on who is shut out and why.

A second, narrower restriction: TradingView access

Separately from the residency ban, Colmex Pro limits who can use its TradingView integration. Per the firm’s own platforms page, TradingView trading is available only to clients holding an Equity Account who reside in nine named countries: Belgium, the Netherlands, France, Spain, Austria, Germany, Israel, Poland or Sweden, and the same page states that CFD accounts are not supported for trading on TradingView at all. That is a platform-access restriction, not a ban on opening an account, and it applies on top of the residency list above rather than instead of it.

Age restriction

The Privacy Policy also states plainly: Our services are not available for users under the age of 18 (‘minors’). We do not knowingly collect personal information from or about minors. That is an age floor, not a geography rule, but it is the only other eligibility line the evidence gives alongside the residency restriction.

A product restriction that cuts across all of this

The site’s footer, on every fetched page, states: “As of January 30, 2026, Colmex Pro no longer offers CFD products to new clients.” That is not a residency rule, but it changes who can actually open the CFD-based account tiers described elsewhere on the site. The firm’s own About page still counts “3,000+ stock CFDs” among its holdings, and its Legal Documentation page still lists Key Information Documents for CFDs on Forex, Commodities, ETFs, US Shares, Crypto and Indices in six languages, as if those products were open to a new applicant. A prospective client reading the About or Legal Documentation pages, or the account-tier tables carried over from an earlier review of this firm, would not see that new-client CFD onboarding has stopped; that fact only shows up in the footer disclosure. Existing CFD clients are not stated to be affected either way.

What the registers add, and what they do not

None of this comes from a regulator’s own eligibility rule. The Cyprus Securities and Exchange Commission register confirms licence 123/10 for Colmex Pro Ltd with no qualifying annotation, and the Financial Sector Conduct Authority in South Africa confirms FSP 46990, status Authorized; the Cyprus Registrar of Companies confirms the company itself as HE 260064, Active. None of those three records states which countries the firm can or cannot serve, so the residency list is a claim about the firm’s own operating policy, drawn from its own page, not a condition attached to either licence. We also ran the firm’s name against 1,441 warning-list entries mirrored from CySEC, the FCA and the FSC Mauritius, and it matched none of them, which is a clean result on those three lists specifically and not a statement about every regulator’s list.

Taken together: a named, non-exhaustive residency ban covering at least Canada, Iran, Japan, Myanmar, North Korea and the USA; a country-and-account-type gate on TradingView access; a flat under-18 exclusion; and, cutting across the account tiers a reader might otherwise assume are open, a footer statement that new clients cannot get CFD products at all as of 30 January 2026. The binding contract language that would normally sit behind an eligibility clause like this, in a Terms & Conditions or Client Agreement, was not retrievable from any of the pages our review process fetched.

Conclusion

Colmex Pro scores 6.2/10 here; our previous review scored it 4.9/10. The move is ours, not the firm’s: this review rests on direct register checks and a firsthand read of the firm’s own pages, where the previous score leaned more heavily on our earlier review. Regulation lands at 6.7, fees at 3, platform at 7.9, support at 5.8, and reviews at 7.7, and each of those numbers has a specific reason behind it below.

What backs the regulation score

The Cyprus Securities and Exchange Commission register confirms licence 123/10 for Colmex Pro Ltd, listed among Cypriot Investment Firms with no qualifying flag of the kind attached to some neighbouring entries. The Financial Sector Conduct Authority in South Africa confirms FSP 46990, status Authorized. The Cyprus Registrar of Companies confirms the company itself, HE 260064, active since 29 December 2009, though that register speaks to the company’s existence and not to any trading permission. We also searched 1,441 warning-list entries mirrored from CySEC, the FCA, and the FSC Mauritius, running a positive control first so an empty result means something, and Colmex Pro appears on none of them. That is a real finding, and it is also a narrow one: it covers only the three lists we mirror, not every regulator that might have an opinion on this firm.

Set against that, the binding contract text is not something we could verify. Every attempt to fetch a Terms and Conditions or Client Agreement page returned a “Page not found” or an empty body, and the Legal Documentation and Risk Disclosure PDFs returned no extractable text on every country site crawled. What we could read was the Privacy Policy, and it contains terms worth flagging on their own: Section 12 disclaims the firm’s liability for indirect or consequential losses, including lost profits or data, tied to use of the website; Section 16 lets Colmex Pro change the policy and treats posting the update online as official notice; and Section 8 lets the firm refuse a GDPR erasure request for unspecified legal reasons disclosed only after the request is made. Section 11 sets data retention at the relationship plus at least five years, with recorded communications held five to ten years.

Why the fee score sits at 3

The lowest number here is fees, and the clearest reason is a $40 charge on withdrawals. Our earlier review’s account of the fee schedule gives one free withdrawal per month up to $500, with anything beyond that, by size or by frequency, charged a flat $40, applied the same way across bank wire, card, and PayPal. No deposit fee is charged by Colmex Pro itself, though banks or payment processors may add their own. We did not verify this fee schedule against the firm’s own fee page ourselves; it comes from our earlier review.

What we did read firsthand cuts against the account structure that fee schedule assumes. The firm’s own footer states plainly: “As of January 30, 2026, Colmex Pro no longer offers CFD products to new clients.” That sits oddly next to the same site’s About page, which still counts “3,000+ stock CFDs” among its holdings, and next to the Legal Documentation page, which still lists Key Information Documents for CFDs on Forex, Commodities, ETFs, US Shares, Crypto and Indices in six languages. The Forex Basic through Diamond tiers and the Stock CFD Tiered and Fixed tiers detailed in our earlier review describe a CFD-based offering that, per the firm’s own current footer, a new client cannot actually open.

Platform and support

Platform is the strongest score here at 7.9. The firm’s own site navigation lists its proprietary Colmex Pro 2.0 platform in Web Trader, Desktop and Mobile forms, with “Pro view” and “Lite view” modes, alongside MT4 for desktop and mobile. TradingView appears as a free add-on, though the firm’s own platforms page restricts it to Equity Account holders in nine named countries and states CFD accounts are not supported on it.

Support scores 5.8. The firm’s own Contact Us and About pages give hours as Monday through Friday, 08:00 to 23:00 CET, phone +357 25 030036, and a Limassol postal address. Our earlier review describes support as available “24/5,” which is not what the firm’s own stated hours show. The two email addresses on the Contact Us page rendered as an undecoded placeholder in the fetched HTML, so we could not capture them directly.

Colmex Pro holds a confirmed CySEC licence (123/10) and FSCA authorisation (FSP 46990), clears our 1,441-entry warning-list check, but charges a $40 withdrawal fee beyond one free $500 transfer a month and, per its own footer, no longer offers CFDs to new clients. TrueBroker scores it 6.2 out of 10.

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