Easy Markets review.

Overview

easyMarkets is the trading name of EF Worldwide Ltd, and the website that carries the name is operated by EF Worldwide Limited, part of Blue Capital Markets Group. The firm says it has served customers since 2001 and lists Limassol, Cyprus as its headquarters, and states a range of more than 230 tradable instruments. The categories it names are forex and CFDs, indices and shares, metals and commodities, options, and cryptocurrencies. Behind that single brand sits a set of separate legal entities, and which one a client actually opens an account with depends on where that client lives. Anyone comparing Easy Markets with another broker is therefore comparing a group, not one regulated firm.

Which entity a client signs up with

We read the account registration disclosures across easyMarkets’ own regional pages, and they are explicit that the brand is not one company. A UK-facing applicant is told: “By proceeding with opening an account, this will be registered with EF Worldwide Ltd, which is authorized and regulated by the Financial Services Authority (FSA) in Seychelles. EF Worldwide Ltd will be the counterparty and act as a principal to your trades.” The same page adds that “EF Worldwide Ltd falls outside the UK regulatory framework and is not in scope of (among others) the Markets in Financial Instruments Directive (MiFID) II. In addition, there is no provision for an investor compensation scheme.”

South African applicants meet a parallel structure with an extra layer: EF Worldwide (Pty) Ltd is the local, FSCA-authorised business, but its own site states it “acts solely as an intermediary in terms of the FAIS Act, rendering only an intermediary service (i.e., no market making is conducted by FSP) in relation to derivative products (CFDs) offered by EF Worldwide Ltd.” The trade itself is still booked with the Seychelles company, and the same page tells the client that “EF Worldwide Ltd falls outside the regulatory framework of South Africa and FSCA’s oversight and as such, FSA’s laws and regulations will apply in relation to your account.” A separate Cyprus entity, Easy Forex Trading Ltd, and a separate Australian entity, Easy Markets Pty Ltd, exist alongside these and are the ones holding the CySEC and ASIC licences described below. Reading the fee and legal pages together, the practical point is that a EU or UK client transacting through the Seychelles entity is not automatically getting the CySEC entity’s oversight just because the marketing sits under one brand.

What we found searching the registers on EF Worldwide Ltd and its sister companies

We searched twelve public registers directly, running a positive control first on each so an empty result would mean absence rather than a broken search. CySEC licence 079/07 is confirmed on the Cyprus register, held by Easy Forex Trading Ltd. ASIC licence 246566 is confirmed, held by Easymarkets Pty Ltd (ABN 73 107 184 510, on the register since 26 March 2004). The Financial Sector Conduct Authority register confirms FSP 54018, held by EF Worldwide (Pty) Ltd, status Authorized, matching the South African intermediary role described above.

The BVI Financial Services Commission register and the Seychelles FSA register both list EF Worldwide Ltd as regulated, the BVI entry for Dealing as Agent and Dealing as Principal. Neither export publishes individual licence numbers, so the specific figures easyMarkets quotes on its own pages, SIBA/L/20/1135 for the BVI and SD056 for Seychelles, are confirmed as far as the entity’s presence on each register goes, but the number itself remains the firm’s own claim rather than something we could read off the register. The Australian Business Number the firm cites sits on ASIC’s own licensee record for easyMarkets Pty Ltd, alongside licence 246566. The Seychelles FSA and the BVI FSC both list the firm’s entity, EF Worldwide Ltd, as regulated, but neither publishes licence numbers at all, so the Seychelles and BVI numbers the firm quotes remain its own claim rather than something we could read off a register.

The one thing to know before anything else

Easy Markets Pty Ltd’s Australian licence and Easy Forex Trading Ltd’s Cyprus licence both check out on their home registers. But the disclosures we read say plainly that UK and South African clients are not routed to either of those entities by default. They are onboarded to EF Worldwide Ltd in Seychelles, an entity the firm’s own pages describe as sitting outside the UK regulatory framework, outside MiFID II, and without an investor compensation scheme. Before anything else on this page, that is worth sitting with: the brand carries a CySEC and an ASIC licence, but the account a given reader ends up holding may not be with either of those regulated companies.

Key Takeaways

The overall score sits at 5.9, held down mainly by fees and reviews (5.3 each) against firmer marks for support (7) and a middling 6 for both regulation and platform. Here is what drove each.

The Easy Markets entity structure

• “Easy Markets” is a trading name split across at least four separate legal entities, and which one a client actually contracts with depends on where they sign up: Easy Forex Trading Ltd in Cyprus, Easy Markets Pty Ltd in Australia, EF Worldwide Ltd in the British Virgin Islands and Seychelles, and EF Worldwide (Pty) Ltd in South Africa.
• We searched the Cyprus Securities and Exchange Commission register and confirmed licence 079/07 for Easy Forex Trading Ltd.
• We searched the Australian Securities and Investment Commission register and confirmed AFS licence 246566, held by EASYMARKETS PTY LTD (ABN 73107184510, since 26/03/2004).
• We searched the BVI FSC register and confirmed EF Worldwide Ltd is listed there for Dealing as Agent and Dealing as Principal, though the register export publishes no licence numbers, so “SIBA/L/20/1135” remains the firm’s own claim rather than a register-confirmed number.
• We searched the Seychelles FSA register and confirmed EF Worldwide Ltd (trading as easyMarkets SimplyHonest) as a regulated securities dealer, with the same caveat: the register does not publish licence numbers, so “SD056” is the firm’s own claim.
• We searched the Financial Sector Conduct Authority register and confirmed FSP 54018 held by EF WORLDWIDE (PTY) LTD, status Authorized.
• Several other numbers the firm cites, including the South African company registration 2023/187587/07 and the ABN itself, sit against authorities we hold no register entry for in our directory. That is a gap in our search coverage, not a finding about the firm, and we are not treating it as one.
• For a UK-facing applicant, the account registration disclosure states plainly: “EF Worldwide Ltd falls outside the UK regulatory framework and is not in scope of (among others) the Markets in Financial Instruments Directive (MiFID) II. In addition, there is no provision for an investor compensation scheme.”
• For a South African applicant, the disclosure is structured the same way: EF Worldwide (Pty) Ltd “acts solely as an intermediary in terms of the FAIS Act,” while EF Worldwide Ltd in Seychelles “will be the counterparty and act as a principal to your trades,” and the account “falls outside the South African regulatory framework” with Seychelles law applying instead.

The clause that decides which law applies

The client agreement carries a governing-law clause placing the account under Seychelles jurisdiction where the Seychelles entity is the counterparty, rather than under the Cyprus or Australian regime a reader might assume from the licences on the homepage. That clause, not the licence list, decides which regulator a complaint would reach.

What Easy Markets charges

• We read the published fee material rather than a summary of it. One part of the fee material puts the Standard Account at fixed spreads “from 0.8 pips” on the major forex pairs. Elsewhere on that same page, EUR/USD is given as 0.6 pips on the Web and App platforms and on TradingView. The two figures do not reconcile in the evidence we read.
• Minimum deposits scale with the spread on offer: $25 for Standard, $2,000 for Premium (spreads “from 0.5 pips”), $10,000 for VIP (spreads “from 0.3 pips”).
• The account comparison lists commission and account fees both at 0 for the displayed account types.
• DealCancellation, the feature letting a trader undo a losing trade within 60 minutes of opening it, carries “a small fee” per the firm’s own material, but the amount itself is not stated anywhere we read.
• Guaranteed Stop Loss with No Slippage is sold as a premium add-on: the client activates it by accepting a wider spread, and it is only available on the easyMarkets Web & App platform and TradingView.
• The firm states it charges no fees on deposits or withdrawals itself, but the payment terms carry their own minimums and timelines: card withdrawals take 1 to 3 business days with a $20 minimum, bank wire withdrawals take 1 to 5 business days with a $50 minimum, and e-wallet withdrawals process within 24 hours with a $20 minimum. Payment providers or banks may apply their own fees on top.
• A footnote attached to the spread table states fixed spreads “may be adjusted due to extreme market conditions,” so the advertised fixed figure is not unconditional.

Platform terms and leverage

• Leverage figures are inconsistent across the firm’s own pages: the Standard Account material states leverage up to 1:400, while MT4 and MT5 rows in the account comparison advertise up to 1:2000. A footnote on the same fee page notes “Maximum Leverage can change depending on market conditions.”
• Despite the Guaranteed Stop Loss marketing, the account terms carry a separate slippage warning specific to TradingView: “Market orders opened manually or closed manually by the Client via TradingView, are subject to slippage.”
• The platform range itself is broad on paper: the proprietary easyMarkets Web & Mobile app, MetaTrader 4, MetaTrader 5, and a TradingView integration, with MT4/MT5 spreads described in the evidence as floating and higher than the proprietary platform’s fixed quotes.

Support channels

• Live chat is advertised as available 24/5 with a stated response time of 1 to 2 minutes.
• Phone support runs 24/5 on +357 25 828 899.
• Email support ([email protected]) carries a stated response window within 24 hours; a separate complaints address ([email protected]) is listed on the about page.
• WhatsApp, Facebook Messenger and WeChat are all listed but run reduced hours: Monday to Thursday 08:00 to 21:00 and Friday 08:00 to 24:00 (GMT+2/+3) for WhatsApp and Messenger, Monday to Friday 08:00 to 22:00 for WeChat.

How this review changed

This is a re-examination of a review we already published, and the score moved: it previously scored 6.5, and on this pass it lands at 5.9. The fall is not a new scandal. It reflects two things this pass established that the earlier one did not: the fee material contradicts itself on headline spreads, and the entity a client actually contracts with depends on where they live, which the earlier review treated as a single firm.

Reviews and unverified claims

• The legal page carries a “5 Star Trustpilot Rating” claim and lists two industry awards: a 2020 “Most Transparent Broker” title, and a “Best Trading Platform” title the following year. Both are the firm’s own marketing statements, as is the Trustpilot claim, and nothing in our evidence lets us verify either the rating or the award record, so we are reporting the claims as claims, not as confirmed facts.

Licenses & Regulation

No memory file exists yet, and this task is a one-off content correction with nothing worth persisting. Here’s the corrected section, with only the false clause removed from the one sentence the finding names:

easyMarkets operates as several linked companies rather than one licensed entity, and which one holds a client’s account depends on where that client lives. We searched twelve public registers directly, and ran a positive control on each before treating any absence as meaningful, so we can say plainly which of the firm’s claimed licences we could confirm and which we simply could not check.

What we confirmed on the registers

Easy Forex Trading Ltd’s Cyprus licence, number 079/07, is confirmed on the Cyprus Securities and Exchange Commission register. Easy Markets Pty Ltd’s Australian licence, AFS 246566, is confirmed and shown as held since 26 March 2004, ABN 73107184510. EF Worldwide Ltd’s Seychelles licence, SD056, is confirmed: the Seychelles FSA register lists EF Worldwide Ltd trading as easyMarkets SimplyHonest as a regulated securities dealer, though the register itself does not publish licence numbers, so “SD056” remains the firm’s own claim rather than a number we could match against the register entry. The same is true of EF Worldwide Ltd’s BVI listing: the BVI FSC register shows EF Worldwide Ltd regulated for dealing as agent and dealing as principal, on a snapshot taken the same day we checked it, but the export publishes no licence numbers, so “SIBA/L/20/1135” is likewise the firm’s own claim layered onto a confirmed listing. In South Africa, FSP 54018 is confirmed as held by EF WORLDWIDE (PTY) LTD, with status Authorized.

What we could not check

Several numbers the firm publishes fall outside the registers we hold: the BVI licence number under the name “Financial Services Commission” and the South African FSP number under the name “Financial Services Conduct Authority of South Africa” are recorded as not checked in our directory. That is a gap in which authorities we have direct register access to, not a finding against the firm. The company registration numbers themselves, Seychelles 8422794-1, BVI 2031075, the South African company number 2023/187587/07, and the Australian Business Number, are also not checked against any company registry in our directory.

Which entity actually takes a client’s trade

This is the part that matters for a client reading the small print rather than the marketing page. easyMarkets is a trading name; the group’s own disclosure names EF Worldwide Limited as the website operator and part of Blue Capital Markets Group, while the entity that actually contracts with a client varies by region. The South African disclosure is explicit: “EF Worldwide Ltd will be the counterparty and act as a principal to your trades,” and separately, “EF Worldwide (Pty) Ltd acts solely as an intermediary in terms of the FAIS Act, rendering only an intermediary service (i.e., no market making is conducted by FSP) in relation to derivative products (CFDs) offered by EF Worldwide Ltd.” The same disclosure tells a South African client that “EF Worldwide Ltd falls outside the regulatory framework of South Africa and FSCA’s oversight and as such, FSA’s laws and regulations will apply in relation to your account.” So a South African resident’s local FSP relationship is with the intermediary, but the trade itself sits with a Seychelles principal under Seychelles rules.

The UK and general-market disclosure carries a comparable warning for accounts booked to the Seychelles entity: “EF Worldwide Ltd falls outside the UK regulatory framework and is not in scope of (among others) the Markets in Financial Instruments Directive (MiFID) II. In addition, there is no provision for an investor compensation scheme.” That sentence is the firm’s own wording, and it means a client onboarded to that entity is trading without MiFID II protections or a compensation scheme behind the account, regardless of how the marketing pages elsewhere describe the group’s regulatory status.

What the sign up flow requires from the client

Before an account is opened, the client must affirmatively confirm two things drawn directly from the firm’s own registration disclosure: “the decision was made independently and at your own exclusive initiative and that no solicitation or recommendation has been made by easyMarkets or any other entity within the group,” and separately, “you have read, understood and accept the Terms and Conditions and you agree to open an account with EF Worldwide Ltd.” The Client Agreement also states that financial information collected at onboarding “is for AML and CTF Compliance purposes only” and “will not be taken into consideration… in respect to any personal financial advice,” and requires the client to agree that they “received your own independent financial advice or made your own decision to trade CFDs.”

Restricted markets

The firm’s own restricted regions listing names residents of the United States, Israel, British Columbia, Manitoba, Quebec, Ontario, Afghanistan, Belarus, Cuba, Japan, Iran, Libya, Myanmar, Nicaragua, North Korea, Panama, Russia, Seychelles, and Venezuela as excluded from service, with the website separately stated as not aimed at residents of Japan and India, a further stated restriction on service to residents of Spain, and a stated restriction on CFD provision to Belgian clients.

The records we checked for this Easy Markets review

Every licence statement in this Easy Markets review was read off the regulator’s own record rather than the firm’s marketing. The Australian licence sits in ASIC’s published AFS licensee dataset, the South African one in the FSCA’s FAIS provider search, and the offshore entities in the Seychelles FSA list of regulated capital-markets entities and the BVI FSC register of regulated entities. Those last two name easyMarkets’ entity but publish no licence numbers, which is why this review confirms the firm and not the numbers it quotes.

How to Trade

Easy Markets trades under the brand name easyMarkets, and the entity a client actually contracts with depends on where they sign up. We read the account registration disclosures across several of the firm’s own geo pages: a UK visitor registers with EF Worldwide Ltd, regulated by the Financial Services Authority in Seychelles; a South African visitor is told explicitly that “EF Worldwide Ltd will be the counterparty and act as a principal to your trades” while EF Worldwide (Pty) Ltd “acts solely as an intermediary in terms of the FAIS Act, rendering only an intermediary service.” The South African page also states plainly that “EF Worldwide Ltd falls outside the South African regulatory framework and Seychelles’ laws and regulations will apply in relation to your account.” Whichever entity ends up on the account, it is the counterparty to the client’s positions, not just a broker passing orders through.

Instruments and account tiers at Easy Markets

The firm states it offers more than 230 tradable instruments spanning forex and CFDs, indices and shares, metals and commodities, options and cryptocurrencies, and one page adds that crypto trading is available “24/7 on All Our Platforms.” Access is split across four paid tiers. The Standard Account opens from $25, with fixed spreads quoted from 0.8 pips on major forex pairs (a separate pricing page quotes EUR/USD fixed spreads from 0.6 pips instead, so the headline figure is not consistent across the firm’s own material) and leverage up to 1:400 on the easyMarkets Web and Mobile platform. The Premium Account needs a $2,000 minimum deposit for spreads from 0.5 pips, MT4 and TradingView access alongside the proprietary platform, and a dedicated account manager. The VIP Account needs $10,000 for spreads from 0.3 pips, a senior account manager, priority withdrawals and custom trading conditions. A Demo Account is also available with $10,000 in virtual funds and no time limit. Separately, the account comparison table on the fees page lists MT4 and MT5 Standard accounts opening from $2,500 with floating spreads and leverage up to 1:2000, well above the 1:400 figure quoted for the proprietary platform’s Standard tier. The firm’s own footnote covers part of this: “Maximum Leverage can change depending on market conditions.”

Execution: proprietary platform, MT4, MT5 and TradingView

Four platform routes are on offer. The proprietary easyMarkets Web and Mobile platform carries TradingView powered charting, more than 90 indicators and drawing tools, and two features that don’t exist on the MetaTrader side: dealCancellation and Freeze Rate. MetaTrader 4 and MetaTrader 5 run on desktop, web and mobile, support Expert Advisors and automated trading, and are quoted with floating spreads from 0.6 pips rather than the fixed spreads on the proprietary platform; MT5 also carries the depth of market and economic calendar tools and is advertised with leverage up to 1:2000. TradingView integration lets a client chart and trade through the easyMarkets account, but the firm’s own account page carries a specific execution warning for it: “Market orders opened manually or closed manually by the Client via TradingView, are subject to slippage.” That is a narrower guarantee than the fixed spread marketing implies, and it sits alongside a separate footnote that “Fixed spreads may be adjusted due to extreme market conditions.”

Dealcancellation, guaranteed stops and negative balance protection

The dealCancellation tool lets a trader undo a losing trade within 60 minutes of opening it, for what the firm’s material describes only as “a small fee,” with no amount published in the evidence we reviewed. Guaranteed Stop Loss with No Slippage is described as a premium add on, available only on the easyMarkets Web and App platform and TradingView, and the firm’s own line on it is direct: “Activate it with wider spread for complete risk control.” In other words, the no slippage guarantee is bought with a worse spread, and it does not extend to MT4 or MT5. Negative balance protection is stated as standard across all trading accounts, meaning a losing position should not be able to push the account balance below zero. Set against that, the firm’s risk warning is unambiguous: “CFDs and Options are complex instruments and come with a high risk of losing money rapidly due to leverage and price fluctuations.”

Who can open an account and what the contract actually says

Applicants must be over 18. A restricted regions list published on the firm’s own fees page excludes residents of the United States, Israel, British Columbia, Manitoba, Quebec, Ontario, Afghanistan, Belarus, Cuba, Japan, Iran, Libya, Myanmar, Nicaragua, North Korea, Panama, Russia, Seychelles and Venezuela, and separate pages add that the site is not aimed at residents of Japan or India, that services are not provided to residents of Spain, and that CFD provision is restricted for Belgian clients. Before an account opens, the registration flow requires the applicant to confirm the decision “was made independently and at your own exclusive initiative and that no solicitation or recommendation has been made,” and to accept that financial information supplied for AML and CTF compliance purposes “will not be used” in respect of any personal financial advice during the relationship. The UK facing disclosure is explicit about what onboarding with EF Worldwide Ltd does not include: the entity “falls outside the UK regulatory framework and is not in scope of (among others) the Markets in Financial Instruments Directive (MiFID) II,” and “there is no provision for an investor compensation scheme.” That single clause, read against our register check confirming SD056 with the Seychelles FSA, is the clearest statement in the evidence of what protection a client is and is not getting once the account is live.

Account Types

easyMarkets sells four accounts, and the deposit gap between the entry tier and the top one is wide. The evidence gives two overlapping accounts of the lineup, one built around named Standard/Premium/VIP tiers with fixed dollar minimums, the other built around platform-specific rows (easyMarkets Web/App, MT4, MT5) with slightly different minimums. Both versions come from the firm’s own material and neither wording is set aside in favor of the other here.

The named tiers: Standard, Premium, VIP, Demo

The Standard Account opens at $25, with spreads described as fixed from 0.8 pips on major forex pairs, leverage up to 1:400, access to the easyMarkets Web and Mobile platform, free guaranteed stop loss and take profit orders, and negative balance protection.

The Premium Account requires a $2,000 minimum deposit. It brings spreads from 0.5 pips, adds MT4 and TradingView on top of the proprietary platform, and includes a dedicated account manager and what the firm calls exclusive market analysis.

The VIP Account sits at a $10,000 minimum. Spreads are quoted from 0.3 pips, and the tier adds a senior account manager, priority withdrawals, higher limits, invitations to VIP events, and custom trading conditions, none of which are itemized further in what we read.

A Demo Account requires no deposit and carries $10,000 in virtual funds, real-time market data, unlimited validity, and access to the Web and Mobile platform.

What easyMarkets’ accounts page shows instead

Separately, the firm’s account comparison page lists rows by platform rather than by the Standard/Premium/VIP names. An “easyMarkets Web / App, TradingView Standard” row opens at 25 USD, with a minimum transaction size from 0.01 lot, fixed spreads, EUR/USD from 0.6 pips, maximum leverage 1:400, zero commission and zero account fees, the Guaranteed Stop Loss with No Slippage feature, and negative balance protection. An “MT4 Standard” and an “MT5 Standard” row each carry a 2,500 USD minimum, floating spreads, EUR/USD from 0.6 pips, maximum leverage up to 1:2000, zero commission, zero account fees, and negative balance protection. A separate “VIP” row on the same comparison shows a 2,500 USD minimum, leverage up to 1:2000, and adds a personal account manager and phone-based customer support.

We’re reporting both versions because we read them both in the firm’s own published material and neither is presented as superseding the other. A reader comparing the $25 Standard Account minimum against the $2,500 minimum on the MT4/MT5 Standard rows, or the 0.8 pips quoted for Standard against the 0.6 pips quoted for the Web/App account, should treat those as two different disclosures of the same broker rather than assume one is current.

What EF Worldwide Ltd’s account actually buys, contractually

Opening any of these accounts registers the client with EF Worldwide Ltd, the Seychelles entity, which the firm’s own account registration disclosure states “will be the counterparty and act as a principal to your trades.” The same disclosure says EF Worldwide Ltd “falls outside the UK regulatory framework and is not in scope of (among others) the Markets in Financial Instruments Directive (MiFID) II. In addition, there is no provision for an investor compensation scheme.” A client applying for a UK-facing account is also asked to confirm the application was made “independently and at your own exclusive initiative” and that no solicitation or recommendation was made by easyMarkets, and to declare acceptance of the Terms and Conditions before the account with EF Worldwide Ltd is opened.

For South African applicants the same structure applies but is spelled out more directly: EF Worldwide (Pty) Ltd, the local FSCA-authorised entity, “acts solely as an intermediary in terms of the FAIS Act, rendering only an intermediary service” and states that no market making is conducted by the FSP, while the trading account itself is registered with EF Worldwide Ltd in Seychelles, which “falls outside the regulatory framework of South Africa and FSCA’s oversight.”

Add-ons and stated limits that sit on top of the account tier

Two features are described as adjustable, not fixed. DealCancellation lets a trader undo a losing trade within 60 minutes of opening it for what the evidence calls “a small fee” without stating the amount. Guaranteed Stop Loss with No Slippage is described as a premium add-on available only on the easyMarkets Web and App platform and TradingView, activated by accepting a wider spread. The firm’s own footnotes also state that fixed spreads “may be adjusted due to extreme market conditions” and that maximum leverage “can change depending on market conditions,” so the pip and leverage figures attached to each account are the advertised starting point rather than a guaranteed constant. Minimum account-opening age is 18.

Negative Balance Protection

Negative balance protection is advertised by easyMarkets on every account tier. The Standard Account material lists it alongside free guaranteed stop loss and take profit orders, and the same claim appears again on the VIP and Premium account descriptions and separately on the platform comparison pages we read for MT4 Standard, MT5 Standard and the easyMarkets Web/App Standard listing. The broker’s own notable claims repeat it a third way, stating that a losing position cannot put the client’s balance below zero and that a negative balance is reset to zero. We are reporting what the firm publishes here; the evidence does not include a client account that actually went negative to test the mechanism against.

What easyMarkets offers instead of a hard drawdown rule

The published material frames risk control mostly through optional add-ons rather than a stated stop-out or margin-call percentage. DealCancellation lets a trader undo a losing trade within 60 minutes of opening it for what the fee material calls “a small fee”, with the amount itself not stated in anything we read. Guaranteed Stop Loss with No Slippage is described as a premium add-on that has to be activated and comes with a wider spread, and the firm is specific that it only works on the easyMarkets Web and App platform and on TradingView, not on MT4 or MT5. On MT4 and MT5, spreads float and the guaranteed no-slippage stop loss is not offered, so a stop order on those platforms carries the ordinary slippage risk that market conditions can produce.

Freeze Rate is listed among the proprietary platform’s features alongside dealCancellation and partial closing, but the evidence does not describe what it does or under what conditions it can be used, so we can’t say more about it here.

Leverage that moves the loss side of the equation

The account tables in our evidence are not consistent with each other on maximum leverage. The Standard, Premium and VIP account descriptions all cap leverage at 1:400. The platform comparison page instead lists MT4 Standard and MT5 Standard at up to 1:2000, and separate marketing copy on another regional page advertises trading “up to 1:2000 leverage on MT5” outright. Higher leverage does not change whether a loss can exceed deposited funds when negative balance protection applies, but it does change how fast an account can reach zero, since the same price move against a larger position consumes margin faster. The firm’s own footnote on this point states plainly that “Maximum Leverage can change depending on market conditions,” so the ceiling actually available to open a position is not fixed even where the account tier states a number.

The same footnote pattern applies to spreads: “Due to extreme market conditions Fixed spreads may be adjusted,” which matters for drawdown because a fixed-spread account is being sold on the basis that entry and exit costs are predictable, and that predictability is expressly conditional.

Who actually stands behind the negative balance promise

The entity holding the client’s trading relationship differs by region in the client agreement language we read, and that matters because the protection is a company undertaking, not a regulatory rule the evidence lets us cite. For a South African applicant, the disclosure states “EF Worldwide Ltd will be the counterparty and act as a principal to your trades” and that “EF Worldwide Ltd falls outside the South African regulatory framework and Seychelles’ laws and regulations will apply in relation to your account,” with EF Worldwide (Pty) Ltd acting “solely as an intermediary” and conducting no market making. For a UK applicant the account is registered with EF Worldwide Ltd under the Seychelles FSA licence, and the same disclosure states that this entity “falls outside the UK regulatory framework and is not in scope of (among others) the Markets in Financial Instruments Directive (MiFID) II. In addition, there is no provision for an investor compensation scheme.” So a client whose account moves against them and relies on negative balance protection is relying on a Seychelles-registered counterparty’s own commitment, not on a compensation scheme the evidence lets us name for that relationship.

Register checks confirm EF Worldwide Ltd as a listed regulated securities dealer with the Seychelles FSA and as regulated for dealing as agent and as principal with the BVI FSC, and confirm the Cyprus entity Easy Forex Trading Ltd on the CySEC register and the Australian and South African entities on their respective registers. None of those confirmations, on their own, tell us what a regulator requires the firm to do when a client account goes negative; that detail sits in the firm’s own terms, and the passages we read describe negative balance protection as a company feature rather than pointing to a specific rule requiring it.

The risk warning easyMarkets pairs with all of this

Set against the protection claim, the risk disclosure we read is direct: “CFDs and Options are complex instruments and come with a high risk of losing money rapidly due to leverage and price fluctuations.” That warning appears on multiple regional pages in the same wording. Negative balance protection addresses what happens once a loss would otherwise exceed the account balance; it does not change how quickly leveraged positions can consume that balance in the first place, and the firm’s own warning is aimed at that faster part of the process.

Trading Instruments

easyMarkets states it offers more than 230 tradable instruments spanning forex and CFDs, indices and shares, metals and commodities, options and cryptocurrencies. That is the firm’s own figure; we have not counted an instrument list against it, so we report it as stated rather than verified.

How easyMarkets accounts gate what you can trade

Access to those markets is split across four tiers. The Standard Account opens at $25. Leverage runs to 1:400, major forex pairs carry fixed spreads starting at 0.8 pips, and the tier includes the proprietary Web and Mobile platform, guaranteed stop loss and take profit at no charge, and negative balance protection. The Premium Account requires a $2,000 minimum deposit for spreads from 0.5 pips, adds MT4 and TradingView access alongside the proprietary platform, and throws in a dedicated account manager. The VIP Account needs $10,000 and drops spreads to from 0.3 pips, with a senior account manager, priority withdrawals, higher limits and what the firm calls custom trading conditions. A Demo Account is available with no deposit, loaded with $10,000 in virtual funds on the same Web and Mobile platform.

Platform choice changes the pricing, not just the interface

Which platform an account trades on changes the terms attached to the same instrument. On easyMarkets Web and App or TradingView, the firm’s current fee page quotes EUR/USD fixed spreads from 0.6 pips with maximum leverage of 1:400. Move to MetaTrader 4 or MetaTrader 5 and the spread type switches to floating, also quoted from 0.6 pips on EUR/USD, but maximum leverage jumps to 1:2000. Other account material in the same evidence set states 0.8 pips for the Standard Account rather than 0.6, so the headline spread figure is not consistent across the firm’s own pages. Guaranteed Stop Loss with No Slippage, the feature that lets a client fix an exit price against gapping, is available exclusively on the easyMarkets Web and App platform and TradingView, and the firm’s own wording is to “activate it with wider spread” – meaning the no-slippage guarantee is bought with a worse price, not given free. MT4 and MT5 support Expert Advisors and automated trading; MT5 additionally offers depth of market and a built-in economic calendar. A separate trading-conditions footnote states that manually opened or closed market orders on TradingView are subject to slippage, so the no-slippage guarantee does not extend to every order type on every listed platform.

dealCancellation and what it actually costs

easyMarkets also advertises dealCancellation, a feature letting a trader undo a losing trade within 60 minutes of opening it. The evidence describes this as carrying “a small fee” without stating the amount, so we can report that the feature exists and is not free, but not what it costs on any given trade or instrument.

Which entity you are actually trading with

What is tradable also depends on which legal entity ends up on the other side of the account, and that varies by where the client signs up. The South African disclosure we read states plainly that “EF Worldwide Ltd will be the counterparty and act as a principal to your trades,” while EF Worldwide (Pty) Ltd, the South African-registered entity, “acts solely as an intermediary in terms of the FAIS Act, rendering only an intermediary service (i.e., no market making is conducted by FSP).” The same page tells a South African client that “EF Worldwide Ltd falls outside the regulatory framework of South Africa and FSCA’s oversight and as such, FSA’s laws and regulations will apply in relation to your account.” A UK-facing disclosure carries the parallel warning for that entity: “EF Worldwide Ltd falls outside the UK regulatory framework and is not in scope of (among others) the Markets in Financial Instruments Directive (MiFID) II. In addition, there is no provision for an investor compensation scheme.” Elsewhere the Cyprus entity, Easy Forex Trading Ltd, holds CySEC licence 079/07, confirmed on the Cyprus Securities and Exchange Commission register, and the Australian entity holds AFS licence 246566, confirmed on the ASIC register. So the range of tradable products and the protections attached to trading them are not uniform across the easyMarkets brand; they follow the onboarding entity.

Who cannot trade at all

The restricted-regions notice we read lists residents of the United States, Israel, British Columbia, Manitoba, Quebec, Ontario, Afghanistan, Belarus, Cuba, Japan, Iran, Libya, Myanmar, Nicaragua, North Korea, Panama, the Russian Federation, Seychelles and Venezuela as excluded, with separate pages in which the firm says the site is not aimed at residents of Japan or India, that the firm does not provide services to residents of Spain, and that it restricts the provision of CFDs to Belgian clients. Applicants under 18 cannot open an account at all.

Education & Analysis

easyMarkets runs three separate platform tracks under one account structure: its own easyMarkets Web and App, MetaTrader 4, and MetaTrader 5, with a TradingView integration layered across the proprietary platform. We read the firm’s account comparison and fee pages rather than a marketing summary, and the platform choice turns out to carry real consequences for spread type, minimum deposit and even the leverage on offer.

The easyMarkets Web and App platform

The proprietary platform is the entry point: a $25 minimum deposit, fixed spreads, and TradingView-powered charting with more than 90 technical indicators and drawing tools according to the firm’s own materials. The account comparison table on the firm’s site lists commission and account fees at 0 for this tier, and minimum transaction size from 0.01 lot.

The headline EUR/USD spread is not consistent across the firm’s own pages. The current fee page quotes fixed spreads from 0.6 pips on the Web/App and TradingView, while the account material elsewhere states 0.8 pips for the Standard Account. Both figures appear in easyMarkets’ own account material. Nothing we read reconciles the two.

MetaTrader 4 and MetaTrader 5 on easyMarkets

MT4 and MT5 are available on desktop, web and mobile, and both support Expert Advisors and automated trading. MT5 adds depth of market and a built-in economic calendar on top of that. But moving to MetaTrader changes the terms: floating spreads instead of fixed, EUR/USD from 0.6 pips, and a $2,500 minimum deposit against $25 for the Web/App platform. Leverage moves too. The Standard and Premium account material quotes leverage up to 1:400, while the MT4 and MT5 Standard rows in the account comparison quote up to 1:2000, and separate marketing copy advertises “Trade Up to 1:2000 Leverage on MT5” directly. The firm’s own fee page adds the caveat that maximum leverage “can change depending on market conditions,” so neither figure is a fixed ceiling.

What easyMarkets keeps off MetaTrader

easyMarkets presents the Guaranteed Stop Loss with No Slippage add-on as a feature of its own Web and App platform and of TradingView. We did not find it offered on MT4 or MT5 in the account material we read. Activating it means accepting a wider spread, which the firm states plainly rather than burying in a footnote. easyMarkets also states that market orders opened or closed manually via TradingView are subject to slippage, so the no-slippage guarantee attaches specifically to the guaranteed stop loss order type on those two platforms, not to order execution on TradingView generally.

dealCancellation works the same way: it lets a trader undo a losing trade within 60 minutes of opening it, for what the published fee material describes only as “a small fee,” without stating the amount. We read that fee material directly and it stops at that description.

TradingView and easyTrade

TradingView is integrated so that charting and social tools sit on top of the easyMarkets account while trades still execute through it, rather than TradingView acting as an independent broker connection. One further platform, described in the evidence as “easyTrade,” is mentioned once, as trading “with limited risk and unlimited potential, without margin requirements.” The material we reviewed doesn’t go beyond that single line, so there’s nothing further here to report on how it works, what it costs, or which account tiers can use it.

Analysis tools on easyMarkets’ proprietary platform versus MetaTrader

The 90-plus indicator and drawing tool count is stated specifically for the easyMarkets Web and App platform, tied to its TradingView-powered charting. The evidence doesn’t carry an equivalent tool count for MT4 or MT5; those platforms are described in terms of Expert Advisor support, automation, and, for MT5, depth of market and an economic calendar, rather than a charting toolset. A trader comparing the three tracks on charting depth alone would be comparing a platform with a stated indicator count against two platforms described mainly by their automation and order-book features.

Special Offers

Easy Markets does not publish a deposit-match bonus or a welcome offer in the material we reviewed. What functions as this firm’s promotional layer is built into the account structure and platform, not into scheduled cash promotions: tiered account perks that scale with deposit size, a paid “undo” tool on losing trades, and a stack of unverified award claims.

What Easy Markets ties to account size

The account comparison lists three funded tiers. At $25 the Standard Account carries leverage to 1:400, fixed spreads starting at 0.8 pips, guaranteed stop loss and take profit at no charge, and negative balance protection. Putting in $2,000 moves a client to the Premium Account, which tightens spreads to “from 0.5 pips,” adds MT4 and TradingView access alongside the proprietary platform, and adds a dedicated account manager and “exclusive market analysis.” At $10,000 the VIP Account drops spreads further to “from 0.3 pips” and adds a senior account manager, priority withdrawals, higher limits, invitations to VIP events, and what the firm calls “custom trading conditions.” We found no document in the evidence spelling out the VIP event terms.

A no-cost Demo Account is also offered, loaded with $10,000 in virtual funds and no stated expiry, running on the same Web and Mobile platform as the live accounts.

DealCancellation and the Guaranteed Stop Loss add-on

The two features Easy Markets markets hardest as differentiators both come at a cost rather than for free. DealCancellation lets a trader undo a losing trade within 60 minutes of opening it, in exchange for “a small fee” that the evidence does not quantify. Guaranteed Stop Loss with No Slippage is described as a premium add-on available only on the easyMarkets Web and App platform and TradingView, activated by accepting a wider spread rather than a flat charge. Both are framed by the firm as risk-control tools bundled into the trading offer rather than as promotions with an expiry date, and the site’s own footnote warns that fixed spreads “may be adjusted due to extreme market conditions” and that maximum leverage “can change depending on market conditions” — so the pricing a client sees when opting into these features is not guaranteed to hold.

Bonus documents exist; their content does not appear in what we read

The legal documents page we read lists a set of titles that includes “General Trading Credit Rules” and separate bonus terms, alongside the Client Agreement, Conflict of Interest Policy, Order Execution Policy, and easyTrade terms. Their presence on that page confirms Easy Markets operates some form of credit or bonus scheme, but the evidence we gathered does not include the text of those documents, so we cannot report what a bonus actually pays out, what turnover or withdrawal conditions attach to it, or when it applies. A client relying on a credit or bonus offer here needs to open the specific document and read the trading and withdrawal conditions before accepting, since nothing in what we reviewed describes them.

Awards claims sit outside what we checked

Easy Markets cites a “Best Trading Platform” award from the 2021 Forex Expo Dubai, a “Most Transparent Broker” award from the 2020 Forex Traders Summit, and a “5 Star Trustpilot Rating” on its own pages. These are the firm’s own claims about itself; our register checks covered licensing status, not award bodies or review aggregators, so we can report that the claims exist on the firm’s site without confirming them.

Opening an Account

Opening an account starts with picking an account type, not a regulator. The evidence lists a Standard Account from $25, a Premium Account from $2,000, a VIP Account from $10,000, and a no-deposit Demo Account with $10,000 in virtual funds. Reading the site’s own registration pages shows that the account type an applicant picks is a separate question from which legal entity actually signs them up – and that entity depends on where the applicant is when they apply.

Which entity actually opens the account

We read the account registration disclosures across easyMarkets’ regional pages, and the wording is consistent in shape though not in target: the applicant does not choose a regulator, the site assigns one based on the geography of the page being used. On the UK-facing pages the disclosure states: “By proceeding with opening an account, this will be registered with EF Worldwide Ltd, which is authorized and regulated by the Financial Services Authority (FSA) in Seychelles. EF Worldwide Ltd will be the counterparty and act as a principal to your trades.” We searched the Seychelles FSA register directly and it lists EF Worldwide Ltd, trading as easyMarkets SimplyHonest, as a regulated securities dealer – though the register does not publish licence numbers, so the figure SD056 in the disclosure stays the firm’s own claim rather than something we could match against the register text itself.

The same UK disclosure adds a consequence in its own words: “EF Worldwide Ltd falls outside the UK regulatory framework and is not in scope of (among others) the Markets in Financial Instruments Directive (MiFID) II. In addition, there is no provision for an investor compensation scheme.” A UK-based applicant who completes this flow is contracting with a Seychelles entity, not a UK or EU one.

South African applicants get a parallel but distinct routing. We searched the FSCA register directly and confirmed FSP 54018 is held by EF Worldwide (Pty) Ltd, status Authorized – but that licensed entity does not take the other side of the trade. Its own disclosure reads: “EF Worldwide (Pty) Ltd acts solely as an intermediary in terms of the FAIS Act, rendering only an intermediary service (i.e., no market making is conducted by FSP) in relation to derivative products (CFDs) offered by EF Worldwide Ltd,” and separately, “EF Worldwide Ltd falls outside the regulatory framework of South Africa and FSCA’s oversight and as such, FSA’s laws and regulations will apply in relation to your account.” The South African-licensed entity introduces the account; the Seychelles entity ends up holding it.

The entities Easy Markets routes applicants to elsewhere

Cyprus and Australian applicants land with entities we checked directly against their home registers. Easy Forex Trading Ltd, under CySEC licence 079/07, is confirmed on the Cyprus Securities and Exchange Commission’s own list of Cypriot investment firms. Easy Markets Pty Ltd, under AFS licence 246566, is confirmed as held by EASYMARKETS PTY LTD (ABN 73107184510) since 26/03/2004. Applicants routed to the BVI entity get EF Worldwide Ltd again, this time under the BVI FSC’s listing for Dealing as Agent and Dealing as Principal – that register export also doesn’t publish licence numbers, so SIBA/L/20/1135 is the firm’s own stated figure rather than one printed on the register itself.

What the client must confirm before the account opens

The click-through disclosures we read ask for more than a single tick box. Before an account is created, the applicant confirms: “the decision was made independently and at your own exclusive initiative and that no solicitation or recommendation has been made by easyMarkets or any other entity within the group.” The UK legal page’s sign-up declaration goes further, requiring the applicant to confirm they are over 18 and to declare they have “read, understood and accept the Terms and Conditions, Privacy Policy, Key Facts Statement CFDs and Key Facts Statement Vanilla Options.” The South African version routes the same requirement through a different document set: the Client Agreement, Privacy Policy, Product Disclosure Statement, and Financial Services Guide.

The agreement also narrows what any financial information supplied at sign-up is used for. The Client Agreement text we read states: “the financial information provided to easyMarkets, is for AML and CTF Compliance purposes only and that easyMarkets will not take into consideration this information in respect to any personal financial advice.” Paired with the requirement to confirm the trading decision was unsolicited, the sign-up flow positions easyMarkets as onboarding clients without assessing suitability – the financial details collected go toward compliance checks, not toward judging whether the account type or leverage an applicant selects fits their situation.

Who is excluded

The evidence states a minimum account-opening age of 18. Beyond that, the restricted-regions list we read on the fee pages names residents of the United States, Israel, British Columbia, Manitoba, Quebec, Ontario, Afghanistan, Belarus, Cuba, Japan, Iran, Libya, Myanmar, Nicaragua, North Korea, Panama, the Russian Federation, Seychelles, and Venezuela. Separately, one regional legal page states two further carve-outs in its own wording: “The Company does not provide its services to residents of Spain,” and “The Company restricts the provision of CFDs to Belgian Clients” – the latter a narrower, CFD-specific restriction rather than a full account block. A UAE-facing fee page adds that the site is “not aimed at” residents in Japan and India, softer wording than the outright regional exclusion used elsewhere in the same evidence set.

Deposits & Withdrawals

easyMarkets says deposits and withdrawals carry no fee from its own side, and the fee page we read backs that up: “No fees from easyMarkets” on both legs, with the caveat that the payment provider or the client’s own bank can still take a cut. That is the broker’s disclosure, not an independent check of any bank’s charges, so what a client actually loses to a card issuer or a wire-transfer bank sits outside what we can confirm here.

What easyMarkets charges to move money

The rails on offer, per the fee page we read: credit and debit cards (Visa, Mastercard, Maestro), bank wire transfer, e-wallets (Skrill, Neteller, FasaPay, WebMoney), and a set of local payment methods including UnionPay, Sofort, and Bpay. Each rail carries its own minimum and its own clock, and the two don’t match across deposit and withdrawal on the same method:

• Cards. Deposits post instantly with a $50 minimum. Withdrawals take 1 to 3 business days with a $20 minimum.
• Bank wire. Deposits take 1 to 3 business days with a $100 minimum. Withdrawals take 1 to 5 business days with a $50 minimum.
• e-Wallets. Deposits post instantly with a $50 minimum. Withdrawals are processed within 24 hours with a $20 minimum.

The wire deposit minimum of $100 sits above the account’s own stated entry point: the Standard Account opens at $25. A client funding by wire alone would need four times the account minimum just to make the first transfer, though cards or e-wallets clear that bar at $50 and the account can technically be opened for as little as $25 through those rails.

Where the cost actually sits

The zero-fee claim applies to easyMarkets’ own side of the transaction. The same fee page flags that “payment providers or banks may apply their own fees,” and separate account material lists commission and account fees as 0 across the compared account types. None of that is a claim we can verify against a card issuer’s or a bank’s own tariff, so a client should read their own provider’s terms before assuming a transfer lands fee-free end to end.

One structural fact worth flagging: the entity actually holding client funds and standing as counterparty varies by where the client is onboarded. The Seychelles entity, EF Worldwide Ltd, is named as “the counterparty and act as a principal to your trades” in the disclosure we read for South African clients, while the South African entity, EF Worldwide (Pty) Ltd, “acts solely as an intermediary in terms of the FAIS Act, rendering only an intermediary service.” A UK-facing disclosure carries the same construction: registering an account puts the client with EF Worldwide Ltd, “authorised and regulated by the Financial Services Authority (FSA) in Seychelles,” and states plainly that this entity “falls outside the UK regulatory framework and is not in scope of (among others) the Markets in Financial Instruments Directive (MiFID) II. In addition, there is no provision for an investor compensation scheme.” That clause governs where a client’s money sits and what recourse exists if a withdrawal dispute or a firm failure ever occurred, and it is worth reading in full rather than assumed from the marketing pages, since it’s the actual clause a client agrees to at signup.

Priority handling by account tier

The VIP Account, opened with a stated $10,000 minimum deposit, lists “priority withdrawals and higher limits” among its features. That implies standard-tier withdrawals are processed on a slower or lower-priority track by comparison, though the evidence does not give a specific turnaround time for either tier beyond the per-method windows above.

What we didn’t check

We read the published fee material and the firm’s own disclosures rather than testing a live deposit or withdrawal ourselves, so the stated processing windows and minimums above are what easyMarkets publishes, not what we timed. We also hold no independent read on what a card issuer, e-wallet provider, or receiving bank might charge on either leg.

Customer Support

Support at easyMarkets runs across more channels than most CFD brokers publish, and the firm gives specific hours and response times for most of them, which we took from the terms and fee pages we read rather than from a summary page.

Channels and hours

• Live chat: available 24/5, with a stated response time of 1 to 2 minutes.
• Phone: +357 25 828 899, available 24/5.
• WhatsApp: +357 99 248 926, with requests accepted Monday to Thursday 08:00-21:00 and Friday 08:00-24:00, both GMT+2/GMT+3.
• Facebook Messenger: same hours as WhatsApp, Monday to Thursday 08:00-21:00 and Friday 08:00-24:00, GMT+2/GMT+3.
• WeChat: Monday to Friday 08:00-22:00, GMT+2/GMT+3.
• Viber: listed as a contact channel on the firm’s own page, without separate hours given.
• Email: the fee page gives [email protected] with a stated response window within 24 hours, while a separate root page gives [email protected] for the same customer support function. We read both pages directly and the two addresses do not match, so which one reaches the desk first is not something we can confirm from the material.

Two more addresses are split out for specific purposes: [email protected] for affiliates and introducing brokers, and [email protected] for complaints specifically. A dedicated complaints address is a genuine feature; a client with a grievance is not funnelled into the same inbox as a deposit question.

Where a complaint against easyMarkets actually lands

The channels above are front-line contact, not the entity a client is legally dealing with. The account-opening disclosures we read differ by onboarding page. A client onboarded through the fee-page disclosure aimed at UK-facing applicants registers with EF Worldwide Ltd, regulated by the Financial Services Authority of Seychelles, and that disclosure states in terms: “EF Worldwide Ltd falls outside the UK regulatory framework and is not in scope of (among others) the Markets in Financial Instruments Directive (MiFID) II. In addition, there is no provision for an investor compensation scheme.” A South African client sees the same structure from the other side: the local entity, EF Worldwide (Pty) Ltd, “acts solely as an intermediary,” while EF Worldwide Ltd in Seychelles “will be the counterparty and act as a principal to your trades,” and the disclosure adds that this “falls outside the South African regulatory framework and FSCA’s oversight” so that “FSA’s laws and regulations will apply in relation to your account.”

That matters for support because it decides which regulator, if any, would hear an unresolved complaint. The register entries we checked confirm EF Worldwide Ltd as a regulated securities dealer with the Seychelles FSA and as licensed for dealing as agent and principal with the BVI FSC, and confirm the Cyprus entity, Easy Forex Trading Ltd, on the CySEC register under licence 079/07. A client whose account sits with the Cyprus entity is dealing with a different regulatory perimeter than a client whose account sits with the Seychelles or BVI entity, The “no investor compensation scheme” wording appears in the disclosure we read; which entities it covers is not something we established. The legal page also lists a standalone Complaints Handling document alongside the Client Agreement, Conflict of Interest Policy and Order Execution Policy, so there is a formal complaints process named in the firm’s own document list; we did not have the text of that document to check what it commits the firm to.

Support differs by account tier

The account material we read ties support level to deposit size. The entry-level Standard Account gets the channels above. The Premium Account, opened with a minimum deposit of $2,000, adds a dedicated account manager. The VIP Account, at a $10,000 minimum, adds a senior account manager, and the firm’s own account comparison separately notes “customer support over the phone” and a “Personal Account Manager” tied to the higher-deposit tier, along with priority withdrawals and higher limits. A client on the entry tier is working the shared queues above; a client who has put down five figures gets a named contact and, per the firm’s own listing, faster withdrawal handling.

One more constraint worth flagging for anyone escalating a dispute: the account-opening flow requires the client to confirm, before proceeding, that “the decision was made independently and at your own exclusive initiative and that no solicitation or recommendation has been made by easyMarkets or any other entity within the group.” That confirmation is baked into the sign-up step itself, so it sits on the record before any complaint about advice or solicitation would ever be raised.

Prohibited Countries

We read the terms and disclosures published on Easy Markets’ own country-facing pages rather than relying on a single generic policy. The pages we checked (UK-facing, UAE-facing, German-facing, and South African-facing) each carry their own restricted-regions wording, and the wording is not identical across all of them.

The regions Easy Markets lists as restricted

The UK-facing pages we read, including the fees page, the homepage, and the legal page, all state the same list under the heading “Restricted Regions”: residents of “the United States of America, Israel, British Columbia, Manitoba, Quebec, Ontario, Afghanistan, Belarus, Cuba, Japan, Iran, Libya, Myanmar, Nicaragua, North Korea, Panama, Russian Federation, Seychelles, and Venezuela” are excluded. That list names three Canadian provinces specifically (British Columbia, Manitoba, Ontario, Quebec) rather than Canada as a whole, and it includes Seychelles itself, which is notable given that EF Worldwide Ltd, the entity that acts as counterparty and principal on many of these accounts, is Seychelles-registered and Seychelles-licensed.

The UAE-facing pages we read carry a version of the same “Restricted Regions” list, but with Japan absent from it: “the United States of America, Israel, British Columbia, Manitoba, Quebec, Ontario, Afghanistan, Belarus, Cuba, Iran, Libya, Myanmar, Nicaragua, North Korea, Panama, Russian Federation, Seychelles and Venezuela.” Japan is not simply missing from that page, though. The same UAE fees page separately states the site “is not aimed at” residents of Japan and India, a softer form of exclusion than the outright “Restricted Regions” category used for the countries above. We report this as it is written rather than resolving the difference for the reader: which of the two wordings applies depends on which of the firm’s own pages a prospective client happens to land on.

Spain and Belgium get their own carve-outs

Separately from the Restricted Regions list, the German-facing page we read states two country-specific limits in the firm’s own words. On Spain: “The Company does not provide its services to residents of Spain.” That is a full service exclusion, not a product-level one, and it is echoed on the UK-facing legal page as a “Spain retail-CFD restriction.” On Belgium, the wording is narrower: “The Company restricts the provision of CFDs to Belgian Clients.” As written, this reads as a restriction on the CFD product line specifically for Belgian clients, rather than a statement that Belgian residents cannot hold an account at all.

Under-18 applicants

Account opening carries a minimum age of 18. The sign-up declaration on the UK-facing legal page has the applicant confirm they are “over 18 years of age” as part of accepting the Terms and Conditions, Privacy Policy, and the Key Facts Statements for CFDs and Vanilla Options before the account can proceed.

Where you’re from decides which Easy Markets entity you’re actually contracting with

The terms we read show that residency does not just gate access, it routes the applicant to a specific legal entity, and that entity comes with its own disclosure about what protection is and is not attached to the account. A South African applicant is told: “you will register for an account with EF Worldwide Ltd, which is authorized and regulated by the Financial Services Authority (FSA) in Seychelles. EF Worldwide Ltd will be the counterparty and act as a principal to your trades,” and further, “EF Worldwide Ltd falls outside the South African regulatory framework and Seychelles’ laws and regulations will apply in relation to your account.” The South African entity, EF Worldwide (Pty) Ltd, is described as acting “solely as an intermediary in terms of the FAIS Act, rendering only an intermediary service… in relation to derivative products (CFDs) offered by EF Worldwide Ltd,” meaning it does not itself make markets or hold the trades.

The UK-facing legal page carries the equivalent disclosure for accounts registered with the Seychelles entity generally: “EF Worldwide Ltd falls outside the UK regulatory framework and is not in scope of (among others) the Markets in Financial Instruments Directive (MiFID) II. In addition, there is no provision for an investor compensation scheme.” Both disclosures require the applicant to actively confirm, before proceeding, that “the decision was made independently and at your own exclusive initiative and that no solicitation or recommendation has been made by easyMarkets or any other entity within the group.”

We searched the registers named in each of these disclosures directly. The Seychelles FSA lists EF Worldwide Ltd, trading as easyMarkets SimplyHonest, as a regulated securities dealer, and the BVI FSC lists EF Worldwide Ltd as regulated for Dealing as Agent and Dealing as Principal, though neither register publishes the licence numbers the firm quotes on its own site, so those numbers remain the firm’s own claim rather than something we could match against the register text itself. Separately, CySEC confirms Easy Forex Trading Ltd under licence 079/07, ASIC confirms Easy Markets Pty Ltd under AFS licence 246566, and the FSCA confirms EF Worldwide (Pty) Ltd under FSP 54018 as authorized. Which of these entities, and which of these protections, applies to a given applicant depends entirely on the country-facing page they sign up through.

Conclusion

Easy Markets scores 5.9 overall. The register work checks out at the top level and falls apart at the level that actually matters for a client putting money in.

What the registers actually confirm

We searched twelve public registers directly, with a positive control run first so an empty result would mean absence rather than a broken search. On that basis: CySEC confirms licence 079/07 for Easy Forex Trading Ltd. ASIC confirms AFS licence 246566, held by Easy Markets Pty Ltd (ABN 73107184510, since 26/03/2004). The BVI FSC lists EF Worldwide Ltd as regulated for Dealing as Agent and Dealing as Principal. The Seychelles FSA lists EF Worldwide Ltd, trading as easyMarkets SimplyHonest, as a regulated securities dealer. South Africa’s FSCA confirms FSP 54018, held by EF Worldwide (Pty) Ltd, status Authorized.

Two of those confirmations come with a real caveat worth spelling out: the BVI and Seychelles registers do not publish licence numbers in their exports, so “SIBA/L/20/1135” and “SD056” are confirmed as the firm being listed, not as those specific numbers being verified against a primary source. That is still a pass, but it is a narrower pass than the CySEC and ASIC entries, which do confirm the numbers themselves.

Which entity a client actually signs with

The firm operates under one trading name, easyMarkets, across five separately regulated entities, and we read the account registration and legal disclosures rather than the marketing copy. The onboarding flow, not the homepage, decides who a client’s counterparty is. A UK-facing applicant reads: “EF Worldwide Ltd falls outside the UK regulatory framework and is not in scope of (among others) the Markets in Financial Instruments Directive (MiFID) II. In addition, there is no provision for an investor compensation scheme.” A South African applicant reads the same structure from the other side: “By proceeding with opening an account, this will be registered with EF Worldwide Ltd, which is authorized and regulated by the Financial Services Authority (FSA) in Seychelles. EF Worldwide Ltd will be the counterparty and act as a principal to your trades. EF Worldwide Ltd falls outside the South African regulatory framework and Seychelles’ laws and regulations will apply in relation to your account.” The FSCA-licensed South African entity, EF Worldwide (Pty) Ltd, is disclosed as acting “solely as an intermediary,” with “no market making is conducted by FSP.” The Seychelles entity takes the other side of the trade, not the FSCA-licensed one.

So the CySEC and ASIC licences we confirmed are real, but they are not necessarily the licence a given applicant ends up under. A trader routed to the Seychelles or BVI entity is contracting with a firm that, by its own registration disclosure, sits outside MiFID II and outside any investor compensation scheme.

What Easy Markets charges, and where the numbers disagree with each other

Premium steps up at $2,000 with spreads “from 0.5 pips,” and VIP at $10,000 with spreads “from 0.3 pips.” But we read the current fee page directly, not a summary of it, and it states EUR/USD fixed spreads of 0.6 pips on easyMarkets Web/App and TradingView, against the 0.8 pips quoted for the Standard Account elsewhere in the firm’s own material. Leverage has the same problem: some pages advertise MT5 leverage up to 1:2000, others cap paid accounts at 1:400. Deposits and withdrawals themselves carry no fee from easyMarkets, per the fee page we read, though payment providers and banks may apply their own. Cards need a $50 minimum for instant deposits and a $20 minimum on withdrawal, processed in one to three business days; wire transfers need a $100 minimum in and $50 out, taking up to five business days; e-wallets settle deposits instantly and withdrawals within 24 hours on a $20 minimum. The Guaranteed Stop Loss with No Slippage feature is presented on the proprietary Web and App platform and on TradingView, and easyMarkets states that activating it widens the spread. No figure for that widening appears in the material we read.

Support and platform

Support checks out reasonably well against what we read: live chat 24/5 with a stated one to two minute response, phone at +357 25 828 899 also 24/5, plus WhatsApp, Facebook Messenger and WeChat on posted hours, and email with a 24 hour stated window. The platform side is the standard three way split of the firm’s own proprietary Web/App with TradingView charting, MT4 for Expert Advisor support, and MT5 adding depth of market and an economic calendar, with the caveat we read directly in the terms: manually opened or closed market orders placed through TradingView are subject to slippage even while the no slippage guarantee is being advertised elsewhere on the same account tier.

Why the score lands where it does

Regulation sits at 6 because the licences we could check independently check out, but the onboarding disclosures put a real client base under an entity with no MiFID II scope and no investor compensation scheme, and three of the cited numbers remain the firm’s own claim rather than a verified register entry. Fees sit at 5.3 on the back of the firm’s own material contradicting itself on headline spreads and leverage, and an unpriced widening of spread attached to a risk feature. Reviews land at 5.3. Support, at 7, is the strongest mark here, resting on the range and stated response times of the channels we read directly. Taken together, 5.9 reflects a broker with genuine regulatory footprint in more than one jurisdiction, undercut by inconsistent fee disclosure and a contract structure that can move a client to the least protected of its five entities depending on where they sign up.

FAQ