DeltaStock review.

Overview

TrueBroker is a free broker safety checker, and this page is our review of DeltaStock, scored 7.1 out of 10 across regulation, fees, platform, support and reviews. Our previous review of this firm scored it 6.1 out of 10; this pass restates the assessment from current evidence, not from any change at the firm itself, and the move is driven by what we found in our evidence: confirmed Bulgarian regulatory standing and a clean warning-list run feeding into a regulation score of 6.7, fee disclosures that spell out specific commissions and thresholds feeding a fees score of 7.6, two confirmed trading platforms feeding a platform score of 8.3, and support and reviews each landing at 6.5.

Deltastock AD is a Bulgarian investment intermediary trading CFDs and forex, registered at 6 Korab Planina St, 1407 Sofia, per its own contact page. It is authorised by Bulgaria’s Financial Supervision Commission (Financial Supervision Commission register) under licence RG-03-146, a licence the ESMA register confirms as an active investment firm authorisation dated 24/04/1998, with LEI 213800Z9KFBIC4EEGW98. For clients in Germany, Austria and Switzerland, Deltastock works through an introducing broker, “trading-house Broker” GmbH, a separate company that holds its own BaFin authorisation (BaFin ID 134461) and is entered in the German commercial register at Amtsgericht Berlin (HRB 141352). That entity is an introducer only; it does not hold client accounts for the Deltastock brand.

Overview Table

Facts List

• On the ESMA register, Deltastock AD’s FSC licence RG-03-146 appears as an active investment firm authorisation, a status we checked on 23 September 2026.
• DeltaStock does not appear on any of the 1,441 warning-list entries we mirror from CySEC, the FCA and the FSC Mauritius.
• A “CNMV Nº Registro Oficial 2266″ is printed in the site footer alongside the FSC licence, and the CNMV register confirms it: Deltastock AD has been listed since 8 April 2009 as an EEA investment firm providing services in Spain under the freedom to provide services, on the strength of its Bulgarian authorisation.
• DeltaStock’s introducing broker for Germany, Austria and Switzerland, “trading-house Broker” GmbH, holds BaFin authorisation (BaFin ID 134461) and a German commercial register entry (HRB 141352, Amtsgericht Berlin), but does not itself hold client accounts.
• DeltaStock’s own fee page states no commission on bank wire deposits from EEC banks, and a 1.50% fee on card and cash-desk withdrawals.
• DeltaStock’s own risk disclosure states that 58% of retail investor accounts lose money trading CFDs with the provider.
• DeltaStock’s own markets page states that trading in CFDs on shares, ETFs, ETNs and ETPs is currently suspended, even though Shares still appears in the site’s instruments navigation.
• Clients from Spain cannot fund or withdraw by card and cannot open a demo account, per DeltaStock’s own fee and platform pages.
• DeltaStock provides two trading platforms, its own Delta Trading system and MetaTrader 5, and both come as desktop, web and mobile versions.
• DeltaStock’s general terms (Art. 9.3.12) allow the firm to auto-close a client’s open positions across the whole account once equity falls to 50% of used margin.

How DeltaStock is regulated

Deltastock AD’s core authorisation is Bulgarian: the FSC licence RG-03-146, first granted 24/04/1998 and re-issued under MiFID I in 2007 and expanded under MiFID II in 2018, per the firm’s own about page. The ESMA register confirms the company and its authorisation as active, though ESMA does not publish national licence numbers itself, so only the company and its authorised status are confirmed by that check, not the specific number RG-03-146. The CNMV also records a Spanish branch, Deltastock AD, Sucursal en España, deregistered on 16 December 2011. Separately, DeltaStock’s terms state that advertising and marketing on its site are not intended for retail or potential retail clients in Spain, and its fee and platform pages block Spanish clients from card funding, card withdrawals and demo accounts.

What DeltaStock charges to withdraw

DeltaStock’s own fee page sets bank wire withdrawals at the receiving bank’s wire fee, minimum 1 EUR, and card withdrawals at 1.50% of the amount withdrawn, paid back only to the same card used to deposit. Cash-desk withdrawals also carry the 1.50% fee, and withdrawals over 500 EUR require a request lodged by 12:00 the prior business day. A minimum international bank transfer withdrawal of 50 EUR applies when a client’s bank differs from the banks DeltaStock holds accounts with, and withdrawals via Banco Santander carry a fee of up to 0.2% of the sum withdrawn, minimum 6 EUR, uncapped at the top end. Deposits by bank wire from EEC banks, by ePay, and by card carry no fee on DeltaStock’s own page.

Contract terms worth reading before signing up

DeltaStock’s general terms give the firm wide discretion over a client’s account. Article 9.3.16 lets it change the minimum required margin on any CFD, or on an individual client’s orders or account, notifying the client only by email; Article 5.26 lets it limit the margin available to an account, with an obligation only to notify, not to seek agreement. Article 9.3.12 sets a 50% margin close-out rule applied per account rather than per position, meaning a shortfall can trigger automatic closure of unrelated or even profitable positions alongside the losing one, and DeltaStock’s FAQ states the firm has no obligation to warn a client before that happens. The terms of use also let DeltaStock alter its website, products or the terms themselves at any time without notice, and state the client has no claim over such changes; disputes are governed by Bulgarian law and go to Bulgarian courts.

Key Takeaways

Score: 7.1/10, up from 6.1

This review scores DeltaStock 7.1 out of 10, up from the 6.1 given previously. The move comes from this review’s own assessment against current evidence, not from any change at the firm: we checked the ESMA register directly, ran the firm’s warning-list history through 1,441 mirrored CYSEC, FCA and FSC Mauritius entries, and read the fee and terms pages ourselves rather than relying on a summary. Regulation scores 6.7, fees 7.6, platform 8.3, support 6.5 and reviews 6.5.

What the registers actually confirm about DeltaStock

• The ESMA register, checked 23 Sep 2026, shows DELTASTOCK AD as an active investment firm supervised by the Financial Supervision Commission (FSC) of Bulgaria, authorised 24/04/1998, with LEI 213800Z9KFBIC4EEGW98. ESMA does not publish national licence numbers, so the company and its authorisation are confirmed but the specific number RG-03-146 quoted on the firm’s own terms and about pages is not independently verified by that register.
• “Trading-house Broker” GmbH, the introducing broker DeltaStock uses for Germany, Austria and Switzerland, is in the BaFin company database (BaFin ID 134461, BAK 134461, LEI 391200PDHACZXMJFS361) and in the German commercial register at Amtsgericht Berlin, HRB 141352. This entity does not accept retail clients of DeltaStock itself; it is an introducer only, and German-speaking clients needing support in German are directed to it rather than served directly by DeltaStock, per the firm’s own German-language page.
• The footer of DeltaStock’s own pages displays “CNMV Nº Registro Oficial 2266” alongside the Bulgarian FSC number. The CNMV register confirms it as a passporting entry, registered 8 April 2009, under which the Bulgarian firm provides services in Spain.
• We searched 1,441 warning-list entries mirrored from CYSEC, FCA and FSC Mauritius and DeltaStock appears on none of them. That check covers only those three mirrored lists, not every regulator.

What DeltaStock charges to move money

• The firm’s own fee page lists no commission on bank wire deposits from EEC banks, and a minimum 1 EUR wire-transfer fee for deposits or withdrawals involving banks outside the EEC.
• Card withdrawals (Visa/MasterCard/Maestro) cost 1.50% of the payment amount, and cash desk withdrawals carry the same 1.50%, even though the equivalent deposits are free.
• Withdrawals via Banco Santander are capped at a “maximum transfer fee” of 0.2% of the sum withdrawn, with a floor of 6 EUR and no cap on the amount withdrawn, according to the fee page.
• A minimum international bank transfer withdrawal of 50 EUR applies when the client’s bank differs from the banks DeltaStock holds accounts with, and cash desk deposits are not carried out above 10,000 BGN under the Bulgarian Limitation of Cash Payments Act.
• The trading-conditions page states no commission on CFDs in forex, precious metals, indices and futures, but a 0.007% commission on Conditional orders upon execution.
• Card withdrawals can only be paid back to the same card used to deposit, per the fee page, and the firm’s own page notes that Maestro cards issued by Bulgarian banks cannot receive refunds at all, while non-Bulgarian Maestro cards can only be refunded the sum originally received.
• Effective 1 March 2017, the firm withholds 30% of dividend-equivalent payments on Shares/Index/ETF CFDs from any client who has not filed a W8-BEN form.

Platform and what the contract lets DeltaStock do

• DeltaStock offers its own Delta Trading platform (desktop, web, mobile, with Market, Limit, Stop, Trailing Stop, OCO and Conditional order types, up to 100 linked Conditional orders) alongside MetaTrader 5 in desktop, web and mobile versions with hedging and netting modes.
• Deltastock’s general terms, quoted on the firm’s own pages, apply a 50% margin close-out rule “on a per account basis, and not per individual position”: once account equity drops to or below -50% of free funds, all or part of open positions are closed automatically at current market prices, which can close out unrelated or profitable positions alongside the losing one.
• The same FAQ states plainly that “DeltaStock has no obligation to send you such a notification” before a close-out, even where it sometimes does.
• Under Art. 9.3.16 and Art. 5.26 of the General Terms, the firm can unilaterally raise minimum margin requirements or limit available margin on any instrument or individual account, notifying the client only by email, after or at the time of the change.
• The website terms state Deltastock “may alter the Terms at any time without prior notice,” that the user “will have no claim in respect of any such alteration,” and disclaim liability broadly for website errors, delays and force majeure. Disputes are governed by Bulgarian law and fall under the jurisdiction of Bulgarian courts.

Support hours and reach

• The Delta Trading FAQ claims “24/5 customer support via telephone, email and online chat,” but the firm’s own Contact page lists office hours of Monday to Friday, 08:45 to 17:45 EET, and telephone CFD ordering hours of Monday to Friday, 09:00 to 23:00 EET, a narrower window than the blanket claim.
• Contact channels published on the firm’s pages include phone lines for sales, dealers and compliance, a data protection officer email, and live chat routed to Customer Service or Capital Markets staff or built into the DeltaTrading platform.

What’s unresolved or contradicted

• The firm’s own required risk disclosure states that “58% of retail investor accounts lose money when trading CFDs with this provider.”
• Shares is listed under DeltaStock’s own Instruments navigation, but a separate page on the same site states that trading in CFDs on shares, ETFs, ETNs and ETPs “has been temporarily suspended.”
• Clients from Spain face restrictions the firm’s own pages describe directly: no card deposits or withdrawals, no demo accounts, and marketing materials on the site stated as not intended for Spain’s retail or potential retail clients.
• Two facts here reached us from the earlier published review rather than from a page we fetched: a restricted-country list that could not be tied to anything DeltaStock currently publishes, and a claim that ETFs are a tradable instrument class, which no firsthand DeltaStock page in this evidence confirms. Both are reported as unconfirmed rather than as fact.

Licenses & Regulation

DeltaStock AD is licensed by the Financial Supervision Commission (FSC) of Bulgaria, and the firm’s own terms and about pages give three separate reference numbers for that licence: RG-03-146, RG-03-146/28.06.2007 (described as a re-licensing under MiFID I) and RG-03-146/23.11.2018 (described as an expansion of the licence under MiFID II). We checked the ESMA register on 23 September 2026 rather than relying on the firm’s own description of its own status, and it lists DELTASTOCK AD as an active investment firm supervised by the FSC, authorised on 24 April 1998, with LEI 213800Z9KFBIC4EEGW98. ESMA does not publish the FSC’s own licence numbers, so the ESMA check confirms the company and its authorisation but not which of the three cited numbers is the one currently in force. That is a limit of what ESMA publishes, not a discrepancy in DeltaStock’s paperwork.

The German entity is an introducer, not the account-holder

DeltaStock’s German-language material routes clients to a separate company, “trading-house Broker” GmbH, for support in German, Austrian and Swiss markets. We checked this entity against two registers. The BaFin company database lists it under BAK 134461 (BaFin-ID 10134461), LEI 391200PDHACZXMJFS361, classed as a Wertpapierinstitut based in Berlin, with three active permissions running since 26 June 2021: Abschlussvermittlung, Anlagevermittlung and Anlageberatung under the WpIG. Three earlier permissions on the same record have since ended. The German commercial register (Handelsregister, via handelsregister.de) separately confirms the company itself, HRB 141352 at the Amtsgericht Berlin (Charlottenburg), seat Berlin, register sheet current. But the Handelsregister is a company registry, not a financial regulator, so it confirms that the company exists and never that it holds a licence. More importantly, “trading-house Broker” GmbH does not itself take on retail clients of the DeltaStock brand: it is an introducing broker for Germany, Austria and Switzerland, not the entity that opens or holds client trading accounts. A German-speaking client dealing with this introducer is dealing with a different regulated entity from the Bulgarian firm that actually books their trades, which matters for who is accountable if something goes wrong.

The Spanish registry number we could not check

Every DeltaStock page in our evidence carries a footer line reading “CNMV Nº Registro Oficial 2266.” The FSC licence number appears separately in the body text of these pages, not in that footer line. The CNMV register lists that number for Deltastock AD as an EEA investment firm operating in Spain under the freedom to provide services, registered 8 April 2009, with Bulgaria as its home state. It is a passport of the Bulgarian licence, not a separate Spanish licence. The CNMV also records a Spanish branch, Deltastock AD, Sucursal en España, deregistered on 16 December 2011. Separately, DeltaStock’s own terms state that marketing on this site is not intended for retail or potential retail clients in Spain, and the fee page states that Spanish clients cannot deposit or withdraw by card and cannot be given a demo account under the platforms page. Whatever Deltastock’s Spanish registration status covers, the firm is plainly treating Spanish retail clients as restricted on several fronts rather than as an ordinary open market.

Warning lists and other checks

We searched 1,441 warning-list entries mirrored from the CySEC, FCA and FSC Mauritius blacklists and DeltaStock does not appear on any of them. Before relying on that result we ran a positive control on four of the registers we queried, searching for a firm we already knew to be listed, so an empty result for DeltaStock reflects an absence rather than a search that simply failed to find anything. That clean result covers only the three lists we mirror, not every regulator worldwide, and it says nothing about whether the FSC or CNMV entries above are complete or current beyond what we could directly verify. Poland’s rules also surface in DeltaStock’s own markets page: the firm states that Polish residents are not permitted to trade CFDs requiring a margin deposit under 1% of the nominal contract value, citing the Polish Act on Trading in Financial Instruments effective 16 July 2015, which narrows the leverage available to that client group specifically.

This review scores DeltaStock’s regulation at 6.7 out of 10, up from 6.1 in our last pass. That move is our own reassessment against the current evidence rather than any change at DeltaStock: the firm’s core FSC Bulgaria authorisation is independently confirmed on the ESMA register, its warning-list record is clean across the lists we checked, and the German introducing-broker relationship is now clearly identified for what it is rather than left implicit. Set against that, the unverifiable CNMV footer number and the German entity’s role as an introducer rather than an account-holder are the kind of gaps that keep the score short of higher marks.

How to Trade

DeltaStock’s own instrument pages describe CFDs across close to 80 major and exotic forex pairs, gold and silver, indices (including mini and micro contracts), futures, commodities including oil and natural gas, crypto CFDs on Bitcoin, Ether, Solana and Bitcoin Cash among others, and fixed income securities covering Bulgarian and foreign government and corporate bonds. The firm’s root page also lists real shares of 1,500 companies from exchanges including the NYSE, NASDAQ and London Stock Exchange. That claim sits oddly against the firm’s own UK markets page, which states that trading in CFDs on shares, ETFs, ETNs and ETPs has been temporarily suspended, even as Shares remains listed in the site’s Instruments navigation. A client reading the homepage could reasonably believe shares are tradable today when the firm’s own trading-conditions page says otherwise.

Spreads, commissions and margin on DeltaStock’s markets

The firm’s trading-conditions page states there are no commissions on CFDs in foreign exchange, precious metals, indices and futures. Gold CFDs carry a fixed spread of 4.60 USD with a target of 0.40 USD, and silver a fixed spread of 0.30 USD with a target of 0.10 USD, per the same page. Margin on gold and silver is set at 5% and 10% respectively for retail clients and 1% for professional clients. Conditional orders carry a separate commission of 0.007% of the order’s transaction value, charged on execution. Where shares CFDs are quoted, the firm’s page describes a variable spread with no separate commission and a minimum order size of one CFD per unit, with accounts held in EUR, USD or BGN.

Retail leverage figures differ depending on which page is read: the forex trading-conditions page states leverage starting from 1:33 for retail clients, with a margin table showing figures of 3.33% and 5%, while the homepage’s indices section states leverage of up to 1:20 for retail clients. These may describe different instrument classes rather than contradict each other outright, but a client comparing the two pages could form different expectations of the maximum leverage available depending on which one they land on. A separate, earlier review of DeltaStock reported retail leverage of up to 1:30 across its account types, a figure that does not match either of the firm’s own published numbers; that earlier account is restated here for reference and was not confirmed against the firm’s current pages.

Clients trading shares, indices or ETF CFDs who have not filed a W8-BEN form are subject to a 30% withholding tax on dividend-equivalent payments, effective from 1 March 2017, per the firm’s markets page.

DeltaStock’s platforms and order types

DeltaStock offers two platforms. Delta Trading, the firm’s proprietary platform, ships as web, mobile and desktop applications; running the desktop app requires Microsoft .NET Framework 4. It supports Market, Limit, Stop, Trailing Stop, OCO and Conditional orders, and up to 100 Conditional orders can be linked to a single confirmed Limit or Stop order. MetaTrader 5 is offered alongside it as MT5 Desktop, MT5 Web and MT5 Mobile, with both hedging and netting modes, support for MQL5 Expert Advisors, more than 80 indicators and 21 timeframes.

How positions get closed out

DeltaStock’s General Terms, cited in the firm’s FAQ and on its UK markets page, set a 50% margin close-out rule applied on a per-account basis rather than per position: if account equity falls to or below 50% of the client’s free funds, all or part of open positions are automatically closed at the prevailing market price. Because the rule is applied across the whole account, a close-out triggered by one losing position can also close other, unrelated or even profitable positions held in the same account. The firm’s FAQ states plainly that DeltaStock has no obligation to notify a client before this happens, noting that in a fast-moving market it may not be able to make contact in time.

The firm also reserves the right to change margin requirements without asking first. Under General Terms Art. 9.3.16, DeltaStock can alter the minimum required margin for specific CFDs, individual orders or individual client accounts at its own discretion, notifying the client by email after the change is made. Under Art. 5.26, it can limit the amount of margin available to an account, and it states it is entitled to introduce further measures under ESMA’s powers (Art. 40 MiFIR) and those of local regulators (Art. 42 MiFIR) without prior notice to the client.

Account types and geographic limits

Rather than being drawn from DeltaStock’s own pages, this account information comes from an earlier review of the firm, restated here. That earlier review found three account tiers: My DeltaTrading and My MetaTrader share identical terms, with minimum deposits set at $100, €100 or BGN 200, spreads quoted from 1 pip, a demo option, and negative balance protection. The third tier, DeltaStock Pro, targets institutional and professional clients, offering narrower spreads, a personal account manager and no demo facility; the earlier review did not give its minimum deposit, only that it sits higher than the other two tiers.

Trading conditions also vary by residence. The firm’s markets page states that residents of Poland are barred from trading derivatives requiring a margin deposit of under 1% of the nominal contract value, citing the Polish Act on Trading in Financial Instruments effective 16 July 2015. Clients from Spain are excluded from demo accounts under the firm’s UK platforms page, and DeltaStock’s fee page states that deposits and withdrawals by bank card are not available to clients from Spain. The firm’s own required risk disclosure, published on both its terms page and its contact page, states that 58% of retail investor accounts lose money trading CFDs with this provider.

Account Types

DeltaStock’s own pages, in the material we fetched directly, describe the account offering by platform rather than by named tiers: Delta Trading, the firm’s proprietary desktop, web and mobile platform, and MetaTrader 5, offered as MT5 Desktop, MT5 Web and MT5 Mobile. The three named account types below come from an earlier review of DeltaStock that we are restating rather than quoting, since we did not read the account-opening pages it describes: a “My DeltaTrading Account” and a “My MetaTrader Account”, each reportedly opened from $100, €100 or BGN 200, with spreads from 1 pip and retail leverage capped at 1:30, or 1:200 for professional clients, plus negative balance protection and a demo account; and a “DeltaStock Pro Account” for professional and institutional traders, with a higher minimum deposit that the earlier review does not put a figure on, leverage up to 1:200, tighter spreads, a dedicated account manager and no demo account.

What DeltaStock’s own pages show for Shares CFDs

The one account-level breakdown in this evidence that we read directly, on the firm’s UK markets page, covers Shares CFDs for retail clients: a variable spread, no commission, a minimum order size of one CFD equal to one unit of the underlying, and account currencies of EUR, USD or BGN. That page also states that trading in CFDs on shares, ETFs, ETNs and ETPs “has been temporarily suspended”, even though Shares remains listed as a tradable instrument in the site’s own navigation, so an account opened on the strength of the instruments menu would not currently let a client trade the one class this page documents in detail. The same page states that DeltaStock withholds 30% tax on dividend-equivalent payments on Shares, Index and ETF CFDs, effective 1 March 2017, from any client who has not submitted a W8-BEN form.

The margin call built into every DeltaStock account

Regardless of which platform an account runs on, DeltaStock’s General Terms Art. 9.3.12, as reported on the firm’s UK platforms page, apply a 50% margin close-out rule on a per-account basis: should your account equity drop to or below -50% of your free funds… then all or part of your open positions would be automatically closed at the current market prices. The same source adds that this “close-out is done on a per account basis, and not per individual position,” so a profitable position can be closed to cover a loss elsewhere in the same account, and that DeltaStock “has no obligation to send you such a notification” beforehand. Art. 9.3.16 of the General Terms, cited on the firm’s UAE markets page, lets DeltaStock change the minimum margin required on any CFD, or on an individual client’s order or account, notifying the client by email after the change; Art. 5.26 lets it limit the margin available to an account altogether, on the same after-the-fact notice basis.

What funding a DeltaStock account costs

DeltaStock’s own fee page charges no commission on bank wire deposits from EEC banks, and the sending bank’s wire transfer fee, with a minimum of 1 EUR, on deposits or withdrawals involving banks outside the EEC. Card and ePay deposits carry no fee; card and cash-desk withdrawals both cost 1.50% of the amount withdrawn, and card withdrawals can only be paid back to the same card used to deposit. Withdrawals through Banco Santander are capped at 0.2% of the sum withdrawn with a 6 EUR minimum, and the minimum international bank transfer withdrawal is 50 EUR where the client’s own bank differs from the banks DeltaStock holds accounts with. Cash-desk deposits are not accepted above 10,000 BGN, roughly 5,110 EUR, under Bulgaria’s Limitation of Cash Payments Act, and the same page states that deposits and withdrawals by bank card are not available to DeltaStock’s clients from Spain.

What trading actually costs once an account is funded

On the firm’s UK platforms page, DeltaStock states no commission on CFDs in forex, precious metals, indices or futures, with a 0.007% commission applied only to Conditional orders on execution. Gold and silver CFDs, on the firm’s UK markets page, carry a fixed spread of 4.60 USD and 0.30 USD respectively, with margin set at 5% for gold and 10% for silver for retail clients, against 1% for professional clients on both.

We scored DeltaStock’s fees at 7.6 and its platform at 8.3 in this review, part of a move from 6.1 to 7.1 overall against our last review of this broker. That move is our assessment of the current evidence rather than any change in DeltaStock’s own offering: the no-commission structure on forex, metals, indices and futures, the fixed and disclosed spreads on gold and silver, and the choice between DeltaStock’s own Delta Trading platform and MetaTrader 5 are what those two scores rest on.

Negative Balance Protection

DeltaStock’s own general terms fix a single loss-cap mechanism: a percentage-of-margin close-out, not a per-position stop and not a separate negative-balance guarantee that overrides it. The account-type imports (My DeltaTrading Account and My MetaTrader Account) claim negative balance protection, but the terms we did read describe how positions get closed, not what happens to a balance that still goes negative afterward, so that protection cannot be confirmed against DeltaStock’s own document.

The 50% close-out rule

DeltaStock’s FAQ, citing Article 9.3.12 of the General Terms, states the rule plainly: DeltaStock applies a 50% margin close-out rule on a per account basis… should your account equity drop to or below -50% of your free funds… then all or part of your open positions would be automatically closed at the current market prices. The same page stresses this is done “on a per account basis, and not per individual position,” which means a profitable trade can be closed alongside a losing one simply because the account as a whole hit the threshold. The Shares CFDs trading-conditions page states the same figure from the other direction: for retail clients, automatic position close-out if account balance falls below 50% of used margin.

No warning required before a close-out

DeltaStock’s FAQ is explicit that the firm does not have to tell a client before this happens: “Please be advised that DeltaStock has no obligation to send you such a notification (in a fast moving market, for instance, we may not be able to contact you in time).” A client watching for a margin call before losing positions has no contractual right to one.

Margin requirements DeltaStock can change unilaterally

The size of the cushion before that 50% trigger is not fixed by the client. Under Article 9.3.16 of the General Terms, “Deltastock is entitled, at its own discretion, to change the minimum required margin for any certain CFDs, as well as individual Orders and/or Client accounts,” and the firm’s only obligation is to notify the client by email, which the trading-conditions footnote confirms happens after the decision is made rather than before. Separately, under Article 5.26, “Deltastock reserves the right, at its own discretion, to limit the amount of Margin, with the obligation to notify the Client of that circumstance.” The gold and silver markets page shows what that discretion looks like in practice: margin sits at 5% for gold and 10% for silver for retail clients, against 1% for professional clients on both, so a retail account carries several times the margin buffer of a professional one trading the same instrument, and DeltaStock can move that figure again without the client’s consent.

What “negative balance protection” would need to cover

The My DeltaTrading Account and My MetaTrader Account listings in our earlier review both describe negative balance protection alongside leverage caps of 1:30 for retail and 1:200 for professional clients, and a $100 / €100 / BGN 200 minimum deposit. Those figures come from the earlier review rather than from a DeltaStock page in this evidence set, so they are reported here as what that review found, not as something DeltaStock’s own site states. What DeltaStock’s own terms do confirm is the close-out trigger that would need to fire before any negative-balance guarantee ever came into play: positions are swept at market price once account equity reaches -50% of free funds, on a whole-account basis, with no advance warning owed to the client. Nothing in the pages we fetched states what happens if a fast market gaps through that trigger and leaves the account short, which is the exact scenario a negative-balance guarantee exists to answer.

Dividend withholding as a separate drag on Shares/Index CFD accounts

Outside the margin mechanics, DeltaStock’s Shares CFDs trading conditions note a standing 30% withholding tax on dividend-equivalent payments, effective 1 March 2017, for any client who has not filed a W8-BEN form, which reduces what a client actually receives on index and share CFD positions independent of any close-out event. Trading in Shares, ETF, ETN and ETP CFDs is currently listed as temporarily suspended on that same page, even though Shares still appears in the site’s general instruments navigation.

Our previous score for DeltaStock was 6.1 out of 10; this review scores it 7.1. That is our assessment being restated against the current evidence and a changed set of criteria, not a claim that DeltaStock’s terms or conduct have changed. The regulation component sits at 6.7, reflecting a confirmed Bulgarian FSC licence for Deltastock AD alongside its CNMV passporting entry, Nº Registro Oficial 2266, which extends that same licence to Spain. The clause-level detail on the 50% close-out rule and the firm’s discretion over margin, both drawn from DeltaStock’s own General Terms, is the kind of checkable specific this section is built to surface, whatever the overall score does with it.

Trading Instruments

Deltastock’s own pages list seven tradable categories under the Instruments menu: forex CFDs, gold and silver, shares, indices, futures, commodities, and crypto CFDs. The forex trading-conditions page puts the forex CFD count at close to 80 major and exotic pairs, and the homepage describes commodities trading as “Trade CFDs on oil and futures on NGas benefiting from transparent pricing and competitive conditions” and bonds as “Trade government and corporate bonds with real-time pricing, competitive yields and clear market insights”, covering Bulgarian government bonds, foreign government bonds, and Bulgarian and foreign corporate bonds. The homepage also advertises shares as “Trade REAL stocks of 1500 global companies from major stock exchanges including NYSE, NASDAQ, London Stock Exchange and more, with competitive commissions”, and crypto CFDs as covering “major cryptocurrencies like Bitcoin, Ether, Solana, Bitcoin Cash, etc. without a cryptocurrency wallet”.

The shares gap at Deltastock

The trading-conditions page for shares states that trading in CFDs on shares, ETFs, ETNs and ETPs has been temporarily suspended, even though Shares sits in the same site’s Instruments navigation as a tradable category. That page also sets out what applies once trading resumes: a variable spread, no commission, a minimum order size of 1 CFD per unit, account currencies of EUR, USD or BGN, and an automatic position close-out under Art. 9.3.12 of the General Terms if account balance falls below 50% of used margin. A reader working from the navigation menu alone would have no way to know shares are currently unavailable to trade.

Gold and silver carry the most detailed pricing in the material we pulled: a fixed spread of 4.60 USD on gold (with a 0.40 USD target spread) and 0.30 USD on silver (0.10 USD target), against a margin requirement of 5% for retail clients on gold and 10% on silver, dropping to 1% for professional clients on both. Leverage otherwise varies by where on the site it’s stated: the forex trading-conditions page gives “leverage starting from 1:33 for retail clients”, while the homepage’s indices section separately states “Leverage of up to 1:20 for retail clients” for that category. These read as different figures for different instrument classes rather than a flat contradiction, but a reader who only checks one page could walk away with the wrong ceiling for the other.

Instruments held via CFD carry a further condition tied to paperwork rather than the market itself: Deltastock withholds 30% of dividend-equivalent payments on Shares, Indices and ETF CFDs, effective since 1 March 2017, for any client who has not filed a W8-BEN form.

Our earlier review, not the pages we fetched directly, is where two account types built on this instrument range are described: a “My DeltaTrading Account” and a “My MetaTrader Account”. Both are said to carry a $100 / €100 / BGN 200 minimum deposit, spreads from as little as 1 pip, and negative balance protection, with leverage capped at 1:30 for retail clients and 1:200 for those classified as professional. A further “DeltaStock Pro Account”, marketed to professional and institutional traders, is also mentioned, with no demo option stated for it. Those figures come from that earlier publication, not from an account-types page we read ourselves. The same earlier review also listed ETFs as a Deltastock tradable class; none of the firsthand instrument pages we fetched name ETFs among the eight categories, so that claim stands unconfirmed against our own evidence, even as the suspension notice above confirms ETFs exist somewhere in Deltastock’s shares-adjacent offering.

Platforms carrying the range

The instrument range sits across two platforms: Delta Trading, the firm’s own platform in desktop, web and mobile versions, and MetaTrader 5, offered as MT5 Desktop, MT5 Web and MT5 Mobile with hedging and netting modes, MQL5 Expert Advisors, over 80 indicators and 21 timeframes. Delta Trading supports Market, Limit, Stop, Trailing Stop, OCO and Conditional order types, with up to 100 Conditional orders linkable to a single confirmed Limit or Stop, and a conditional order commission of 0.007% of the order’s transaction value on execution. Against that, the fee page lists commissions on CFDs in foreign exchange, precious metals, indices and futures as none.

Country-level access varies the instrument set further. Residents of Poland are barred from trading derivatives requiring a margin deposit under 1% of nominal contract value, under the Polish Act on Trading in Financial Instruments effective from 16 July 2015. Clients from Spain face their own carve-outs: marketing materials on the site state they are “not intended for retail and potential retail clients” there, card deposits and withdrawals are not allowed for Spanish clients, and Deltastock does not open demo accounts for clients from Spain, on top of the shares suspension that applies site-wide.

This review’s overall score moves from 6.1 to 7.1 out of 10 against our earlier assessment of Deltastock, driven by this review’s current evidence rather than by any change at the firm; platform, at 8.3, is the strongest of the five criteria we scored, reflecting the two-platform setup and order-type range documented above, while regulation (6.7), support (6.5) and reviews (6.5) pull the overall figure down.

Education & Analysis

DeltaStock offers two platforms, according to its own pages: a proprietary system called Delta Trading, and MetaTrader 5. This review’s platform score is 8.3 out of 10, the highest of the four criteria that make up the 7.1/10 overall figure; the previous review of this broker scored it 6.1/10 overall. That earlier score predates our evidence, so the move to 7.1 reflects this review’s own reading of the current pages rather than any claim that DeltaStock’s offering has changed.

Delta Trading, DeltaStock’s own platform

The firm’s platforms page describes Delta Trading as available in desktop, web and mobile versions. It supports Market, Limit, Stop, Trailing Stop, OCO and Conditional order types, and the same page states that up to 100 Conditional orders can be linked to a single confirmed Limit or Stop order. The desktop build requires Microsoft .NET Framework 4 to run. Conditional orders are not free to trigger: the firm’s fee schedule sets a commission of 0.007% of a Conditional order’s transaction value on execution, separate from the “None” it lists for commissions on CFDs in foreign exchange, precious metals, indices and futures. DeltaStock’s contact page also notes that its Live Chat, which connects to an employee of the Customer Service or Capital Markets departments, is reachable from inside the DeltaTrading platform itself rather than only through the website.

MetaTrader 5 alongside Delta Trading

DeltaStock also offers MetaTrader 5 as MT5 Desktop, MT5 Web and MT5 Mobile. The firm’s platform page for this option describes support for both hedging and netting modes, MQL5 Expert Advisors, more than 80 indicators and 21 timeframes. Running a recognised third-party platform alongside an in-house one gives traders who already use MQL5 tools or Expert Advisors a route onto DeltaStock’s pricing without learning a new interface, though the evidence here does not state whether Delta Trading carries the same indicator count or timeframe range as MT5 for comparison.

How DeltaStock ties account types to platform choice

An earlier review of this broker reported that DeltaStock split its retail accounts by platform: a “My DeltaTrading Account” running the proprietary system and a “My MetaTrader Account” running MT5, each with a stated opening deposit of $100, €100 or BGN 200, spreads from 1 pip and retail leverage capped at 1:30, or 1:200 for professional clients, plus negative balance protection and a demo account. The same earlier review described a “DeltaStock Pro Account” aimed at professional and institutional traders, with higher leverage up to 1:200, tighter spreads, a dedicated account manager and priority support, and no demo account, though it did not give a minimum deposit figure for that tier. None of this account-tier detail comes from a DeltaStock page fetched for this review, so it is reported here as what the earlier review found rather than as something we read on the firm’s own site.

What DeltaStock advertises that is not currently tradable

DeltaStock’s own instruments navigation, captured on its contact page, lists Shares CFDs alongside Forex, Gold and Silver, Indices, Futures, Commodities, Crypto CFDs and Fixed Income Securities. A separate page covering Shares CFD trading conditions states that trading in CFDs on shares, ETFs, ETNs and ETPs has been temporarily suspended. The menu listing and the trading-conditions notice sit on different pages of the same site, so a trader working from the navigation alone would not learn the asset class is currently unavailable until reaching the conditions page.

The firm’s own caveat on its analysis tools

DeltaStock’s contact page carries a disclaimer specific to a support/resistance tool the firm publishes: it states that DeltaStock is not responsible for inappropriate calculation of these levels due to technical errors, and that the data shown is for informational purposes only and is not advice or a trade recommendation. That is the one piece of charting or technical-analysis tooling our evidence shows the firm addressing directly, and it addresses it by disclaiming responsibility for the output rather than by describing how the levels are calculated.

Where the evidence runs out

The pages fetched for this review describe Delta Trading’s order types, its Conditional-order linking limit and its desktop requirement, and describe MT5’s hedging/netting support, Expert Advisor compatibility, indicator count and timeframe range. They say nothing about charting package depth on Delta Trading itself, whether either platform offers built-in economic calendars or news feeds, or what a professional-tier account’s spreads or minimum deposit actually are, since that last figure was not stated even in the earlier review being restated here.

Special Offers

The pages in our evidence are DeltaStock’s fee schedule, its account and platform pages, and its trading-conditions footnotes. None of them contains a promotions page, a bonus schedule, or a page describing deposit-match or credit offers. What they describe instead is pricing structure and account tiers, so that is what this section can report.

The account tiers DeltaStock is described as offering

An earlier review of this broker, which we are restating rather than quoting, described three account tiers: “My DeltaTrading Account” and “My MetaTrader Account”, each with an opening deposit of $100, €100 or BGN 200, spreads from 1 pip and retail leverage capped at 1:30, or 1:200 for professional clients, plus negative balance protection and a demo account; and a “DeltaStock Pro Account” aimed at professional and institutional traders, with higher leverage up to 1:200, tighter spreads, a dedicated account manager and priority support, and no demo account. These are account-tier descriptions, not promotional offers, and because they reached us from that earlier review rather than from a DeltaStock page we fetched ourselves, they should be read as reported rather than as the firm’s own wording.

What DeltaStock’s own pages describe on pricing instead

The firm’s own fee page states that bank wire deposits from within the EEC carry no commission, that card and ePay deposits carry no fee, and that card and cash-desk withdrawals cost 1.50% of the payment amount. The trading-conditions page for CFDs in foreign exchange, precious metals, indices and futures states there is no commission on those instruments, and separately notes that mini crypto CFDs are offered at about 10% of the standard CFD price. None of this material is framed on the page as a limited-time offer, a deposit bonus or a promotional credit; it is presented as the standing fee and pricing structure for the accounts and instruments concerned, and the pages say nothing about a promotional layer sitting on top of it.

Where a perk is withheld rather than offered

The one place our evidence shows something being added or withheld by client geography is a restriction, not a promotion: DeltaStock’s own trading-conditions page states that Deltastock does not open demo accounts for clients from the Kingdom of Spain, while the account-tier descriptions above list a demo account as a standard feature of the two retail tiers. That is a withdrawal of a standard account feature for one jurisdiction rather than an extra offered to any other, and it is the only geography-linked variation in account features that the fetched pages or our earlier review describe.

Nothing in the fetched pages or our earlier review addresses welcome bonuses, deposit-match schemes, cashback, refer-a-friend credit or seasonal trading competitions, so this section cannot describe conditions, wagering requirements or eligibility rules for any such scheme. The absence of that material from what we fetched is a limit on what we reviewed, not a finding about whether DeltaStock runs a promotion elsewhere.

Opening an Account

DeltaStock AD is licensed by Bulgaria’s Financial Supervision Commission and takes on retail and professional clients directly, while German, Austrian and Swiss applicants are routed through a separate entity: “trading-house Broker” GmbH, an introducing broker registered in the Handelsregister at Amtsgericht Berlin (HRB 141352) and listed in BaFin’s company database under BaFin ID 134461. That entity does not hold client money or accounts; it exists to bring German-speaking applicants to DeltaStock and to handle their communication in German, since DeltaStock’s own contact page states it serves clients in Bulgarian, English and Spanish only.

The account types DeltaStock offers

This catalogue is updating an earlier review of DeltaStock, and that review found three account tiers on offer. Two of them, the My DeltaTrading Account and the My MetaTrader Account, shared the same terms: an opening deposit of $100, €100 or BGN 200, spreads from 1 pip and retail leverage capped at 1:30, or 1:200 for a professional client, plus negative balance protection, and a demo option. Sitting above those was a DeltaStock Pro Account, pitched at professional and institutional traders, offering tighter spreads and a dedicated account manager but no demo option; the earlier review did not state what minimum deposit this tier carried. Those figures were not independently confirmed on the pages fetched for this update, so they are restated here as what the earlier review reported rather than as DeltaStock’s own current terms.

Who DeltaStock will not open an account for, or will open one differently

Clients from the Kingdom of Spain get a narrower service than clients elsewhere: DeltaStock’s own terms state that advertisements and marketing materials on its site are not intended for retail and potential retail clients there, its fee page says deposits and withdrawals by bank card are not allowed for Spanish clients, and its markets page states DeltaStock does not open demo accounts for clients from Spain. Residents of Poland are restricted on the product side rather than at account opening: DeltaStock’s markets page states that, under the Polish Act on Trading in Financial Instruments effective 16 July 2015, Polish residents may not trade derivatives requiring a margin deposit under 1% of the nominal contract value. DeltaStock’s fee page also reserves the right to refuse payments from clients in what it calls high-risk regions, citing regulatory requirements, without naming which regions those are.

Funding an account and the checks that come with it

DeltaStock’s fee page sets a condition on the funding source itself, not just the amount: the bank account or card used to fund a trading account must belong to a bank in the Republic of Bulgaria, another EU member state, or a third country whose legal framework meets the AML/FATF standards equivalent to Bulgaria’s own Measures Against Money Laundering Act (MAMLA). The same page states that a client’s first deposit can only be made from a bank account held in their own name, and that a card used to deposit must carry the same holder name as the trading account. Cash deposits at DeltaStock’s office trigger a further step: the fee page states DeltaStock may ask a client depositing cash to complete a declaration under Art. 4, para. 7 and Art. 6, para. 5, pt. 3 of MAMLA covering the origin of the funds, and cash deposits are not accepted at all above 10,000 BGN, in accordance with the Bulgarian Limitation of Cash Payments Act.

Where the money can go back to

The same funding rules constrain withdrawals once an account is open. DeltaStock’s fee page states that funds deposited by card can only be withdrawn back to that same card, and separately warns that its procedures do not allow refunds to Maestro cards issued by Bulgarian banks at all, or refunds of a different sum than was originally received on Maestro cards issued by non-Bulgarian banks. International bank transfer withdrawals carry a stated minimum of 50 EUR where the client’s bank differs from the banks DeltaStock itself holds accounts with, and cash withdrawals over 500 EUR at the company’s office require a request submitted by 12:00 the prior business day.

Deposits & Withdrawals

Deltastock’s fee page lists no charge on the two most common funding routes: a bank wire deposit from a bank within the EEC carries no commission, and card deposits by Visa, MasterCard or Maestro carry no fee either. A wire deposit from outside the EEC costs the wire transfer fees, minimum 1 EUR, and the same minimum 1 EUR wire fee applies on the way out. ePay deposits, which require an active registration with epay.bg, also carry no fee. The firm’s cash desk, at its Sofia office, takes deposits with no commission too, though the fee page notes deposits over 10,000 BGN (about 5,110 EUR) are not carried out, citing the Bulgarian Limitation of Cash Payments Act.

What Deltastock charges to withdraw

Withdrawals are where the fee page’s numbers start to bite. A card withdrawal by Visa, MasterCard or Maestro costs 1.50% of the payment amount, and the cash desk charges the same 1.50% of the sum withdrawn. A wire withdrawal costs at minimum 1 EUR, but the fee page also names a specific route through Banco Santander, where the maximum transfer fee is 0.2% of the sum withdrawn but no less than 6 EUR, uncapped on the sum withdrawn, set according to the bank’s own tariff. Where a client’s bank differs from the banks Deltastock holds accounts with, the fee page sets a minimum international bank transfer withdrawal of 50 EUR. Cash desk withdrawals over 500 EUR require a request submitted by 12:00 the prior business day, per the same fee page.

Card withdrawals carry a structural restriction on top of the percentage fee: the fee page states a client can withdraw funds only to the debit or credit card used to make the deposit, and funds deposited by card are converted to EUR or BGN on receipt. The page also flags a gap for Maestro specifically: for cards issued by Bulgarian banks, the processing procedures do not permit Deltastock to make refunds to those cards at all, and for non-Bulgarian Maestro cards, the procedures don’t permit refunding a sum different from the sum originally received. A client who funded by one of these cards can find their own withdrawal method closed off entirely, or capped at exactly what they put in.

Who can fund an account, and how

The fee page requires the first deposit to a trading account to come from a bank account in the client’s own name, and it requires the funding bank account or card issuer to sit in the Republic of Bulgaria, another EU member state, or a third country whose legal framework meets MAMLA-equivalent anti-money-laundering and FATF requirements. Cash deposits can also trigger a mandatory paperwork step: the fee page states Deltastock may ask the client to complete a declaration under Article 4, paragraph 7, and Article 6, paragraph 5, point 3 of the Measures Against Money Laundering Act, covering the origin of funds. Separately, the fee page states that deposits and withdrawals by bank card are not allowed for Deltastock’s clients from Spain, and elsewhere the firm’s pages note it does not open demo accounts for clients from the Kingdom of Spain. The fee page also reserves the right for Deltastock to refuse payments from clients in high-risk regions, citing regulatory requirements, without naming which regions.

What the funds sit inside

The terms of use, which we read directly, cap what a client can claim over money movement problems more broadly: Deltastock states it shall not be liable in any way for any inaccuracy, error, or delay or omission of any information content; or for any loss or damage, delay, or omission; or for any force majeure… or any other cause beyond reasonable control, language that reaches website and service delivery generally rather than payments specifically, but which a client relying on the site to move money would be bound by. Account currencies for Shares CFDs are listed on the trading-conditions page as EUR, USD or BGN, matching the three minimum-deposit currencies named for the firm’s two retail account types, $100, €100 or BGN 200, a figure that reached this review from an earlier published write-up of the firm rather than from a page fetched directly, so it’s restated here as reported rather than quoted from Deltastock’s own material.

We searched 1,441 warning-list entries mirrored from the FCA, CySEC and the Mauritius FSC, and Deltastock appears on none of them, a result that covers only those three regulators’ published lists, not a global clean bill. Against that backdrop, the deposit side of the ledger is free everywhere it can be, but the withdrawal side layers a 1.50% fee on cards and cash, a Santander-specific 6 EUR floor on the bank route named on the fee page, and a same-card-only rule that can strand a client’s funds entirely if the card no longer processes refunds.

Our previous score for Deltastock was 6.1 out of 10; this review scores it 7.1. The fees criterion now sits at 7.6, the strongest of the five, which the evidence above supports: deposits carry no fee across bank wire (EEC), card, ePay and cash desk, and the withdrawal fees that do apply are specific, named percentages and floors rather than undisclosed charges. The move is this review’s own assessment against the current evidence, not a change in what Deltastock charges.

Customer Support

DeltaStock lists a stack of contact points on its own contact page rather than a single funnel: a general office line (+359 2 811 50 50), a front office line (+359 2 811 50 55 or +359 2 811 50 60), a mobile number (+359 879 601 122), a fax number (+359 2 811 50 49, billed at the price of a local call), and separate phone lines for CFD dealers (+359 2 811 50 61, among others) and for fixed income brokers (+359 2 811 50 66 / +359 2 811 50 67). Email is split by department too: sales@deltastock.com, frontoffice@deltastock.bg, office@deltastock.bg or office@deltastock.com, plus compliance@deltastock.com and dataprotection@deltastock.com for the Data Protection Officer. Live chat is available through the website and also inside the Delta Trading platform itself, and the firm’s own contact page says it connects a client directly to an employee of the Customer Service or Capital Markets department rather than to a generic queue.

What DeltaStock’s contact page actually promises

The contact page gives office working hours as Monday to Friday, 08:45 to 17:45 EET, and a separate window for telephone CFD ordering of Monday to Friday, 09:00 to 23:00 EET. Elsewhere on the site, the Delta Trading FAQ states, in its own words, “We provide 24/5 customer support via telephone, email and online chat.” Those two claims do not line up: a blanket 24/5 promise sits next to a published office window that closes at 17:45 EET and an order line that closes at 23:00 EET, both silent on weekends. A client trying to reach someone outside those specific windows is relying on the FAQ’s broader claim against the narrower hours the firm has put on its own contact page.

Support is not the same in every language DeltaStock trades in

DeltaStock’s German-language page states, in German, “Deltastock bedient Kunden in Bulgarisch, Englisch und Spanisch. Wenn der Kunde Unterstützung bei der Kommunikation mit uns in deutscher Sprache wünscht, kann er sich an unseren Einführenden Broker wenden, der mit Kunden aus Deutschland, Österreich und der Schweiz arbeitet.” In practice this means DeltaStock itself serves clients in Bulgarian, English and Spanish, and a German speaker who wants help in German is pointed to a separate company, “trading-house Broker” GmbH, its introducing broker for Germany, Austria and Switzerland. The BaFin company database entry for that introducer (BaFin ID 134461, BAK 134461) records it as a Wertpapierinstitut holding investment brokerage and advisory permissions since 26 June 2021, but it is not the entity that holds a DeltaStock client’s money or trades: it is an introducer only. A German, Austrian or Swiss client who escalates a complaint in German is therefore dealing with a different legal entity from the one named on their trading account, which matters for who is actually accountable for the answer they get.

What DeltaStock’s own terms say about a client who pushes back

The general terms and conditions we read give DeltaStock wide latitude that bears directly on how a support interaction or complaint can end. On phone contact specifically, the terms state: “Telephone calls with Deltastock may be recorded and monitored. This will be done only in cases provided for in Bulgarian legislation and the European Union legislation regarding financial services.” On disputes, the same terms state: These Terms shall be governed by and construed in accordance with the laws of the Republic of Bulgaria… these disputes shall be subject to the jurisdiction of the courts of the Republic of Bulgaria, which means a client who cannot resolve a complaint through support channels ends up pursuing it under Bulgarian law in Bulgarian courts rather than their own. The same terms also state that “Deltastock reserves the right to terminate forthwith, or to refuse access, to the website, or certain parts of the website, to any User, at any time and at its absolute discretion,” and separately that Deltastock shall not in any way be liable for any damage, loss, costs or expenses arising directly or indirectly from the User’s… reliance, viewing or downloading of any of the Contents from the website. The firm’s Legal Information section also lists a document titled “Termination of contracts without prior notice,” though the fetched pages did not capture its full text, so its conditions cannot be reported here beyond the fact that such a document exists.

Where this leaves the support score

This review scores DeltaStock’s support at 6.5 out of 10, part of an overall move from a previous 6.1 to 7.1. That change reflects this review’s own current assessment against the evidence gathered now, not any change at DeltaStock’s end. On support specifically, the evidence shows a genuine spread of phone, email and live chat channels, including a live chat that the firm says connects a client to an actual department rather than a bot, set against a published set of office hours that undercuts the site’s own “24/5” claim, German language support that is handed off to a separate introducing broker rather than handled directly, and terms that give DeltaStock broad discretion to record calls, restrict site access and push unresolved disputes into Bulgarian courts.

Prohibited Countries

DeltaStock’s own pages do not publish a single “restricted countries” list. What we found instead is a set of narrower, country-specific carve-outs scattered across the terms of use, the fees page and the markets page, plus a general catch-all disclaimer. We report those as written, and say plainly where the pages go quiet.

Spain: advertising, cards and demo accounts

DeltaStock’s terms of use state that advertisements and marketing materials on this website are not intended for retail and potential retail clients of the Kingdom of Spain, a line repeated on the contact page. The fees page adds that deposits and withdrawals by bank card “are not allowed” for DeltaStock’s clients from Spain, and the platforms page states that DeltaStock does not open demo accounts for clients from Spain. None of these three pages explains the underlying reason, so the review reports the restriction itself rather than a cause. Every DeltaStock page footer also displays “CNMV Nº Registro Oficial 2266” alongside the Bulgarian FSC licence number, and the CNMV register confirms it as that licence’s passport to provide services in Spain, so the Spanish restrictions above apply to clients the firm is entitled to serve there.

Poland: a margin-based trading limit

DeltaStock’s markets page states that residents of Poland “are not allowed to trade in derivatives requiring a margin deposit of under 1% of the nominal contract value,” citing the Polish Act on Trading in Financial Instruments as effective from 16 July 2015. This is narrower than an outright ban: it restricts which margin tiers a Polish resident can use rather than blocking Poland from the platform altogether, and it is the only restriction in the evidence that names a specific piece of legislation.

Funding source and “high-risk regions”

The fees page states that DeltaStock may refuse any payments, due to regulatory requirements from clients “from high-risk regions,” without naming which regions that covers. The same page sets a funding rule for all clients, not just a flagged subset: the bank account or card used to fund a DeltaStock account must be issued by a bank in the Republic of Bulgaria, another EU member state, or a third country whose legal framework meets requirements equivalent to Bulgaria’s Measures Against Money Laundering Act and FATF standards. In practice this makes the funding bank’s jurisdiction, not just the client’s residency, part of who can actually get money onto the platform.

The general catch-all clause

Both the terms of use and the contact page carry a standard disclaimer that site information is not intended for use by, or distribution to, any person where such use or distribution would contravene local law or regulation. This is boilerplate rather than a list of named countries, and it puts the burden of checking local law on the visitor rather than on DeltaStock naming who is excluded.

What DeltaStock does not publish

We checked DeltaStock’s homepage, legal, terms and legal-documents pages, using an Indonesian exit point on 27 July 2026, and found no published list of prohibited countries on any of them. The earlier review of this firm had listed countries including Iran, North Korea, Syria and Cuba as part of DeltaStock’s policy; that list could not be tied to anything DeltaStock actually publishes, and we are not carrying it forward as a DeltaStock statement. A reader should not treat that older list, or its absence here, as evidence either way about which countries DeltaStock serves: restrictions could still sit inside documents our evidence did not reach, such as a client agreement PDF or the country dropdown in the account-opening flow. Separately, our search of 1,441 warning-list entries mirrored from CySEC, the FCA and the FSC Mauritius found no match for DeltaStock, which is a check of the firm’s own standing on those lists rather than a check of which countries it accepts, so it does not fill this gap.

Conclusion

DeltaStock AD scores 7.1 out of 10 in this review, split across regulation at 6.7, fees at 7.6, platform at 8.3, support at 6.5 and reviews at 6.5. Our previous review scored it 6.1/10, so this is a rise. The move is our assessment, not a change in the firm: this review draws on a fresh ESMA register check, a 1,441-entry warning-list search and a direct read of the General Terms and fee schedule, and those checks land more favourably on regulation and fees than the material behind the earlier score did.

What the registers show about DeltaStock

The ESMA register, checked 23 September 2026, confirms DELTASTOCK AD as an active investment firm supervised by the Financial Supervision Commission (FSC) of Bulgaria, authorised 24/04/1998, with LEI 213800Z9KFBIC4EEGW98. ESMA does not publish national licence numbers, so that check confirms the company and its Bulgarian authorisation but not the specific figure RG-03-146 the firm prints on its own pages. The “CNMV Nº Registro Oficial 2266” in the site footer is confirmed on the CNMV register as that licence’s passport into Spain. The German commercial register confirms “trading-house Broker” GmbH at HRB 141352 in Berlin, and BaFin’s own company database lists that entity’s investment-intermediary permissions, but the firm’s own about page describes it as Deltastock’s introducing broker for Germany, Austria and Switzerland, not the entity that holds client money. We also ran DeltaStock’s name against 1,441 warning-list entries mirrored from CySEC, the FCA and the FSC Mauritius, with no match, a clean result that covers only those three lists.

DeltaStock’s fees and account terms

DeltaStock’s own fee page lists no commission on bank wire deposits from EEC banks, a minimum 1 EUR wire fee outside that zone, and a 1.50% charge on card and cash-desk withdrawals. Withdrawals routed through Banco Santander carry a fee capped at 0.2% of the sum withdrawn but no less than 6 EUR, and an international transfer to a bank other than DeltaStock’s own carries a 50 EUR minimum. Card withdrawals can only go back to the card used for the original deposit, and the fee page notes that Maestro cards issued by Bulgarian banks cannot receive refunds through that channel at all. The General Terms, cited on the firm’s markets page at Article 9.3.12, apply a margin close-out across the whole account once equity falls to 50% of used margin, closing all or part of open positions regardless of whether an individual position is profitable, and the firm’s FAQ states it has no obligation to warn a client before that happens. Article 9.3.16 and Article 5.26 of the same terms let DeltaStock raise margin requirements or cap available margin at its own discretion, notifying the client by email rather than in advance.

Platform and support

DeltaStock offers its own Delta Trading platform in desktop, web and mobile versions alongside MetaTrader 5 in the same three forms, which is the range behind the 8.3 platform score. Support is less consistent: the Delta Trading FAQ advertises “24/5 customer support via telephone, email and online chat,” but the firm’s own contact page gives office hours of Monday to Friday, 08:45 to 17:45 EET and telephone CFD ordering hours of 09:00 to 23:00 EET, a narrower window than the FAQ’s claim. German-speaking clients are not served by DeltaStock directly; the firm’s German-language page states that support in German is handled through its introducing broker for Germany, Austria and Switzerland, which is the entity BaFin’s register shows as an intermediary rather than the account-holding firm.

DeltaStock AD is confirmed on Bulgaria’s FSC register through ESMA and clean across three mirrored warning lists, but its own terms allow account-wide margin close-outs and after-the-fact margin changes, and its advertised support hours do not match its published ones; on that basis this review scores it 7.1 out of 10.

FAQ