Orbex review.

Overview

TrueBroker is a free broker safety checker, and this page is our review of Orbex, scored 6.6 out of 10 across regulation, fees, platform, support and reviews.

Our previous score for Orbex was 4.2 out of 10. This review moves that to 6.6, and the move is ours, not the firm’s: we are restating the score from current evidence, not from any change in how Orbex operates. Regulation lands at 4 out of 10 in this assessment because the licence that actually checks out, Orbex Limited’s Seychelles securities dealer licence, sits in the same footer as two Saint Vincent and the Grenadines companies, Orbex LTD and Orbex LLC, that the SVG Financial Services Authority itself marks as Cancelled, and the SVG register does not license forex or CFD dealing in any case. Fees land at 9 out of 10 because Orbex’s own pages publish account-by-account spread and commission numbers, a stock CFD commission formula, and a payment-method fee table broken down by processor, rather than leaving a reader to guess at cost.

Overview Table

Facts List

• The FSC Mauritius Online Public Register lists Orbex Global Ltd holding a SEC-2.1B Investment Dealer (Full Service Dealer excluding Underwriting) licence, dated 07/01/2019; the register does not publish a licence number, so the type and date are confirmed and the number is not.
• The Seychelles FSA lists Orbex Limited as a regulated securities dealer; again, the register publishes no licence number to check against the SD110 the firm quotes.
• The St Vincent and the Grenadines FSA entity search shows Orbex Limited, registration 24885, and Orbex LLC, registration 230, both with status Cancelled, and the SVG FSA registers companies rather than licensing forex or CFD dealers.
• The Saint Lucia company registry shows an “Orbex Limited” company registration, confirming the company exists without confirming any trading licence; the Seychelles company registry search did not find “Orbex Limited (Perusahaan Seychelles).”
• Orbex does not appear on any of the 1441 warning-list entries we searched, mirrored from CySEC, the FCA and FSC Mauritius.
• Six attempts to fetch Orbex’s Terms & Conditions or Client Agreement pages all came back empty or not found, so the contractual terms we could quote come from the firm’s Risk Warning page rather than the full client agreement.
• Stock CFD commission on UK and EU shares is quoted at 0.2% per lot traded.
• Zotapay deposits carry a 6% + $0.50 fee and withdrawals a 5% + $2.50 fee; most other listed payment methods, including cards, Skrill, Neteller and bank transfer, are quoted at 0% fee from Orbex.
• The site footer names at least six differently domiciled Orbex companies, across Mauritius, Seychelles, Saint Lucia, Saint Vincent and the Grenadines and Cyprus, and gives two different answers on the same page for which one operates Orbex.com.

Which entity a client of Orbex actually signs up with

Orbex is not one company. The footer we read names Orbex Global Limited (Mauritius), Orbex Limited (Seychelles), Orbex Services Limited and Orbex Services LTD (Cyprus, registration HE 387329), Orbex LTD and Orbex LLC (both St. Vincent and the Grenadines), and a separate Orbex Limited (Saint Lucia, registration 2025-00714 IBC). One paragraph on that footer states Orbex.com is “dimiliki oleh Orbex Services Limited dan dioperasikan oleh Orbex Global Limited” (owned by Orbex Services Limited and operated by Orbex Global Limited); a later paragraph on the same page states Orbex.com “dioperasikan oleh Orbex Limited, sebuah perusahaan yang didirikan berdasarkan hukum Saint Lucia” (operated by Orbex Limited, a company incorporated under the laws of Saint Lucia). We could not resolve which statement governs a given sign-up from the page itself.

What Orbex’s own pages say about regulation, and what the registers show

Of the licences Orbex publishes, two hold up against the register we checked: the FSC Mauritius register confirms Orbex Global Ltd as a SEC-2.1B Investment Dealer, and the Seychelles FSA register confirms Orbex Limited as a securities dealer, in both cases without a published licence number to check against the firm’s own quoted number. The St Vincent and the Grenadines side of the business does not hold up the same way: the SVG FSA register we searched shows Orbex Limited (24885) and Orbex LLC (230) both marked Cancelled, and in any case the SVG FSA registers companies rather than licensing forex or CFD dealing. The Saint Lucia and Seychelles company registrations we found (2025-00714 IBC and 8429881-1 / C8429881) confirm those companies exist as registered entities, not that either carries a trading licence. A Cyprus registration (HE 387329) for Orbex Services LTD, the payment operator the firm names, is confirmed: the official Cyprus Registrar of Companies search, read on 9 October 2026, lists ORBEX SERVICES LTD as a registered company under that number, formerly named Orbex Holding Ltd.

Who Orbex says it will not serve

Orbex’s own pages give at least three different exclusion lists on the same day: one page excludes the USA, Cuba, Sudan, Syria and North Korea; another page’s footer excludes the USA, Iran, North Korea, Mauritius and Romania; a third set of pages excludes the USA, Iran, North Korea, Mauritius, Russia, Myanmar and Romania. One page also states that Spain’s CNMV has determined that forex and CFDs are not appropriate for retail clients resident in Spain given their complexity and risk. A reader checking eligibility against any single one of these pages would get an incomplete picture of who is barred.

Key Takeaways

This review scores Orbex 6.6/10 overall, up from our previous 4.2/10. We are not calling that a change in the firm; the scoring criteria and the evidence base both changed between passes, so the movement reflects our current assessment, not an improvement at Orbex. The pull up came mostly from fees (9/10) and platform (6.9/10), where the firm’s own account and fee pages gave us concrete numbers to score against. Regulation stayed weak even after we ran register checks the earlier pass did not have.

What the registers actually show about Orbex

• The FSC Mauritius Online Public Register confirms Orbex Global Limited holds a SEC-2.1B Investment Dealer licence (full-service dealer, excluding underwriting), licensed 07/01/2019. The register gives the licence type and date but not a number, so the firm’s own quoted number, FS-4.1/SEC-2.1B, is unverified even though the licence itself is confirmed.
• The Seychelles FSA lists Orbex Limited as a regulated securities dealer. The FSA register does not publish licence numbers, so “SD110” itself remains the firm’s own claim.
• The St Vincent and the Grenadines FSA entity search does list Orbex Limited (registration 24885) and Orbex LLC (registration 230), both incorporated in 2018 and 2019 through the registered agent Euro-Caribbean Trustees Ltd. Both show status Cancelled. The SVG FSA registers companies rather than licensing forex or CFD brokers, so this confirms the companies existed, not that they hold a live financial licence, and a cancelled company cannot support a current regulatory claim.
• The Saint Lucia Registry of International Business Companies name search does list “Orbex Limited (IBC),” but the free search publishes no registration number, incorporation date or status, so the firm’s quoted number 2025-00714 IBC was not verified.
• One lookup came back unresolved rather than confirmed or denied: the Seychelles Business and Company Search returned results for “Orbex” but none matching the specific entity we searched for. The Cyprus number HE 387329 is confirmed on the official register for Orbex Services Ltd. Neither counts as an absence finding, only as a check we could not complete.
• We searched 1,441 warning-list entries mirrored from CySEC, the FCA and FSC Mauritius, and Orbex appears on none of them.

Beyond the register work, Orbex’s own site undercuts its regulatory story. The footer on one page names Orbex Global Limited as the operator of Orbex.com, then later on the same page names a different company, Orbex Limited of Saint Lucia, as the operator. Separately, the list of jurisdictions Orbex says it excludes from service differs between pages fetched the same day: one page’s licensing section says USA, Cuba, Sudan, Syria and North Korea; the same page’s footer says USA, Iran, North Korea, Mauritius and Romania; other regional pages add Russia and Myanmar to that list. We also made six attempts to fetch Orbex’s Terms & Conditions or Client Agreement from its own site, at six different URLs, and all six came back as 0-byte bodies or “page not found,” so our reading of binding contract terms in our evidence is limited to what the Risk Warning page carries.

What Orbex’s own pages say it charges

The firm’s account page lists three live tiers: Starter at a $100 minimum with variable spreads and $0 commission, Premium at $500 with spreads from 0.0 pips and an $8 commission, and Ultimate at $25,000 with spreads from 0.0 pips and a $5 commission; all three quote leverage up to 1:500 and a 20% stop-out level. The same fee page prices UK and EU stock CFDs at 0.2% per lot, or by a notional-value formula of lot times share price times 0.0016, with a worked example of $2.50 on a 10-share, $160 position. The payment fee table on Orbex’s fees page shows most methods, cards, Skrill, Neteller, Perfect Money, UnionPay, ENet, bank transfer, crypto, at 0.00% both ways, with the exception of Zotapay, which the same page prices at 6% plus $0.50 on deposit and 5% plus $2.50 on withdrawal for a set of African-currency and USSD payment rails. A handful of promotion figures, the 20% deposit bonus capped at $2,000 with a 30x volume requirement, the refer-a-friend commission split, and the loyalty cashback program, come from our earlier review rather than from a page we fetched ourselves, so we are reporting them as findings that review made, not as Orbex’s own published terms.

Platform and support on the record

Orbex’s own navigation and platform pages confirm MT4 and MT5 across desktop, Mac, Android and multi-terminal builds, plus web terminals for both, a FIX API listing, and a separate downloadable Orbex mobile app. On support, the firm’s contact page lists a working set of routed inboxes, general support, back office, dealing desk, complaints, finance, and separate language desks for Turkish and Arabic, alongside two phone numbers tied to the Mauritius and Seychelles addresses, and states a live-chat channel available 24/5.

Terms worth flagging on Orbex’s Risk Warning page

The one binding document we could read, since the client agreement pages would not load, is the Risk Warning. It states Orbex is not responsible for communication failures, distortion or delays in trading caused by internet signal strength, routing or the client’s own equipment, which leaves execution problems from a client’s connection uncompensated. The same page’s acknowledgment section has the client accept in advance that instruments may lose value, may not be readily liquid, and that currency and foreign-market moves can work against them, narrowing what a client can later dispute about those specific outcomes.

Licenses & Regulation

Our previous score for Orbex was 4.2 out of 10; this review puts regulation, fees, platform, support and reviews together into an overall score of 6.6 out of 10, with regulation itself scored 4 out of 10. That regulation figure reflects what the registers actually showed once we checked them one by one, not any change in what Orbex is doing. We are restating the assessment from the current evidence, and the fees score of 9 out of 10 in this same review, drawn from published spreads, commissions and a clean warning list search, is a large part of why the overall number moved even as the regulation figure stayed low.

What Orbex’s own footer claims, and where it falls apart

Orbex’s site names at least six different corporate entities across its footers and legal pages: Orbex Global Limited in Mauritius, Orbex Limited in Seychelles, Orbex Services Limited, Orbex LTD in St Vincent and the Grenadines, Orbex Limited in Saint Lucia, and Orbex Services LTD in Cyprus. The footer contradicts itself about which one actually runs the website: one paragraph states Orbex.com is “dimiliki oleh Orbex Services Limited dan dioperasikan oleh Orbex Global Limited” (owned by Orbex Services Limited and operated by Orbex Global Limited), while a later paragraph on the same page says Orbex.com is operated by Orbex Limited, a company incorporated under the law of Saint Lucia. The name “Orbex Limited” is also used for two separate registered companies on the same footer: one in Seychelles under registration 8429881.1 with FSA licence SD110, and one in Saint Lucia under registration 2025.00714 IBC. A reader cannot tell from the footer alone which company they would actually be contracting with.

What the registers confirm

We searched thirteen public registers directly and ran a positive control on fourteen registers first, checking a firm known to be listed, so that an empty result would mean absence rather than a broken search. The FSC Mauritius Online Public Register confirms Orbex Global Ltd holding an SEC.2.1B Investment Dealer licence (Full Service Dealer excluding Underwriting), licensed 07/01/2019. The register publishes the licence type and date but not a licence number, so the company and this permission are confirmed while the specific numbers Orbex quotes for it, FS.4.1 Global Business Company / SEC.2.1B, are not verified against the register. The Seychelles FSA separately lists Orbex Limited as a regulated securities dealer, confirming that entity’s status, though again without a published licence number, so the SD110 figure remains the firm’s own claim. The Seychelles company registry confirms Orbex Limited’s company registration under C8429881 (Orbex prints it as 8429881.1), and the Saint Lucia IBC registry confirms an “Orbex Limited (IBC)” entry, though the free name search there publishes no registration number, incorporation date or status, so the quoted 2025.00714 IBC figure is unverified. Neither the Seychelles nor Saint Lucia company registries license anyone to deal in forex or CFDs; they confirm the companies exist, nothing more.

Where the register record contradicts Orbex

The St Vincent and the Grenadines FSA entity search returns real matches for both names Orbex uses there. Orbex Limited appears under registration 24885, business company type, status Cancelled, incorporated 2018.07.18. Orbex LLC appears under registration 230, listed as LLC.Continued, also status Cancelled, incorporated 2019.12.12. Both list the same registered agent, Euro.Caribbean Trustees Ltd. The SVG FSA registers companies; it does not license forex or CFD brokers, so even an active listing there would confirm a company rather than a financial permission. With the status recorded as Cancelled, these entries cannot support any current claim to operate through St Vincent and the Grenadines at all.

What we could not check

Several of the numbers Orbex prints could not be run against a register. The claimed SD110 Indonesian FSA licence has no per firm lookup URL available to us, so it is unchecked rather than confirmed or denied. The Seychelles Business and Company Search returned results for “Orbex” but none matching the specific entity cited under registration 8429881.1 in one context, so that citation was not found, which we report as unchecked rather than as an absence, since the search returned other matches. Cyprus registration HE 387329 for Orbex Services LTD is confirmed on the official Cyprus Registrar of Companies search, which lists the company as registered. That is a company registration, not a financial licence.

The clean part of the record

We searched 1,441 warning list entries mirrored from CySEC, the FCA and FSC Mauritius, and Orbex appears on none of them. That covers only the regulators we mirror, not every regulator worldwide, but within that scope it is a genuine finding rather than a gap in our search.

What this means for a client dealing with Orbex

Of the permissions Orbex advertises, only the Mauritius FSC investment dealer licence and the Seychelles FSA securities dealer registration stand up against the actual register text, and both registers withhold the licence numbers Orbex quotes, so the company and the class of permission are confirmed while the specific reference numbers are not. The two St Vincent and the Grenadines entities Orbex names are on record as cancelled companies under a regime that does not license brokers to begin with. Six attempts to fetch Orbex’s terms and conditions or client agreement pages all failed, so which of these entities actually signs the contract a client agrees to could not be established from the firm’s own paperwork, only inferred from the conflicting footer text described above.

How to Trade

Orbex’s own account pages describe three main tiers. A separate fee page for the UAE market gives EURUSD spreads from 1.5 pips on Starter and from 0.0 pips on Premium and Ultimate, consistent with the tiering on the account page.

What Orbex lets clients trade

The firm’s markets navigation lists forex, commodities, stocks, indices and cryptocurrencies. A market-hours calendar on the same site carries a dedicated cryptocurrency row with separate normal and early-close hours, and a UAE fee page breaks out metals (gold and silver) and energy (WTI oil) as their own tabs alongside an indices tab listing US30, NAS100, Germany 40, UK100 and SPX500. On stock CFDs, the UK markets page gives a commission of 0.2% per lot for UK and EU shares, and separately describes a notional-value calculation of 0.0016 applied as (lot x share price x commission percentage), with a worked example of 10 shares at $160 giving a $2.50 charge.

Execution and the rules that bind a position

Every tier is described as running on NDD execution, and Orbex’s Australian site claims an average order execution speed of 0.03 seconds under that model, a marketing figure we can’t independently check. The stop out and margin call levels, 20% and 100%, are the same across Starter, Premium and Ultimate, meaning a position gets force-closed at the same equity threshold regardless of which tier a client is on. The account page also states scalping and expert advisors are permitted on all tiers.

Orbex’s risk warning page puts a chunk of the execution risk back on the client in writing: because “Orbex tidak mengontrol daya sinyal, penerimaan atau peruteannya melalui Internet, konfigurasi peralatan Anda, atau keandalan koneksinya,” the firm states it is not responsible for communication failures, distortion or delays when trading over the internet. The same risk warning carries an acknowledgment section requiring the client to accept, before trading, that instrument values can fall and they may get back less than invested, that past performance guarantees nothing, that some instruments may not be readily liquid and Orbex may not be able to sell them or obtain reliable valuation information, and that currency and foreign-market movements carry their own separate risks. We tried six different URLs for Orbex’s full terms and conditions or client agreement and all six came back empty or not found, so what’s reported here about contract terms is limited to what the risk warning page itself states, not the client agreement.

Islamic accounts and where Orbex won’t operate

A swap-free account, marketed as “Akun Bebas Swap (Akun Forex Islami),” is available, but the same account page states that a client found misusing it will be told to close their positions instantly, and if they refuse, “Orbex akan dipaksa untuk menutup akun segera tanpa pemberitahuan sebelumnya” (Orbex will be forced to close the account immediately without prior notice).

Excluded jurisdictions vary by page: the UK markets page names the United States, Iran, North Korea, Mauritius and Romania; the Australian legal page names a different set in its licensing section (USA, Cuba, Sudan, Syria, North Korea) and yet another set in its own footer on the same page (USA, Iran, North Korea, Mauritius, Romania); and the Japan-market root page adds Russia and Myanmar to that list. The UK markets page separately states that the CNMV telah menentukan bahwa Forex/CFD tidak sesuai karena kompleksitas dan risikonya yang tinggi for retail clients living in Spain.

Fees scored 9/10 in this review and platform scored 6.9/10. The account tiers, the stated commission and spread structure, and the NDD execution model are what’s driving the fee and platform side of that number here, alongside the regulation and support figures covered elsewhere in this review.

Account Types

Orbex’s own account pages set out three “live” tiers, Starter, Premium and Ultimate, each gated by minimum deposit and each carrying a different mix of spread, commission and extras. Alongside them the firm lists a PAMM Investment Account (for investors placing money with a manager) and a PAMM Manager Account, a Corporate Account, and a Swap-Free Account marketed as an Islamic account, per the site’s own navigation.

Orbex’s three main tiers

Orbex’s account-types page puts the entry point, Starter, at a $100 minimum deposit, with a variable spread, $0 commission, leverage up to 1:500, a minimum trade size of 0.01 lot, a 20% stop-out level and a 100% margin call level, NDD execution, and scalping and EA trading permitted. It throws in access to Trading Central, a monthly webinar and what the page calls basic education.

Premium steps the minimum deposit up to $500. The same page prices its spread “from 0.0 pips” and adds an $8 commission, keeps the same 1:500 leverage, 0.01 lot minimum, 20% stop-out and 100% margin call, and adds a VPS, exclusive webinars, one one-on-one training session and what it calls advanced education.

Ultimate needs a $25,000 minimum deposit, twenty five times Premium’s. It advertises the same “from 0.0 pips” spread as Premium but a lower $5 commission, the same leverage, lot size, stop-out and margin call terms, the same VPS, and three one-on-one training sessions instead of one. Nothing on the page explains why the top tier’s per-lot commission is cheaper than the tier fifty times smaller than it.

A second set of numbers for the same three names

A separate Orbex fee table gives EURUSD spreads for the identical tier names and reaches a different level of detail: Starter is quoted from 1.5 pips there, where the account-types page only calls Starter’s spread “variable” without a figure, and Premium and Ultimate are both quoted from 0.0 pips, matching the account-types page. A prospective client comparing the two pages gets a number for Starter’s spread on one and not the other.

Stock CFDs on UK and EU shares carry their own commission, quoted on the markets page as 0.2% per lot traded, and elsewhere as a notional-value formula, lot size multiplied by share price multiplied by 0.0016, with a worked example of 10 shares at $160 coming to $2.50. The same markets page advertises a “Zero Commission Promotion” on stock CFDs, applying to the Starter account only, and only for a limited time it does not specify. Orbex’s Japan-market homepage separately states “0 Company fees on deposits.”

Orbex’s other account types

Beyond the three tiers, Orbex lists a PAMM Investment Account and PAMM Manager Account for clients trading through a money manager, a Corporate Account as a separate opening option, and a Swap-Free Account marketed in navigation as an “Islamic account,” according to the firm’s site navigation. The swap-free terms carry a real constraint: under the heading Akun Bebas Swap (Akun Forex Islami), Orbex’s own page states that a client found misusing a swap-free account will be asked to close their position instantly, and if the client refuses, Orbex will close the account immediately without prior notice. That is a unilateral closure right written into the account type itself, not a general risk warning.

Deposit bonus and referral terms, from the earlier review

An earlier review of Orbex, not any Orbex page fetched for this one, described a 20% deposit bonus on deposits between $500 and $10,000, capped at $2,000 and limited to one per client. That earlier review reported the bonus as tied to a requirement to trade 30 times the bonus amount within 60 days, with the bonus funds usable for trading but not withdrawable, and it described Orbex as reserving the right to change or cancel promotional offers at its discretion. The same earlier review reported a refer-a-friend scheme paying 20% of a referral’s net spread on Zero accounts or 15% of net deposit on the Standard account, and a loyalty cashback program paying up to $15 per lot on Zero accounts with automatic enrollment. None of these three items comes from a page we fetched ourselves, so treat the figures as the earlier review’s record rather than a claim read off Orbex’s current site.

Our previous review of Orbex scored it 4.2 out of 10 overall; this review scores it 6.6. The fees criterion here lands at 9 out of 10, driven by the account-tier and fee-table evidence above, tiers with no ongoing account fee, a $0-commission entry tier, and per-lot commissions that fall as low as $5 on the top tier. That is this review’s own assessment against the current pricing pages, not a claim that Orbex’s pricing has changed since the last review.

Negative Balance Protection

Orbex sets the same margin call and stop-out levels across all three of its live account tiers, and lets leverage run up to 1:500 on all three. The account-types page we read on Orbex’s own site gives the figures as follows.

That means Orbex flags an account once equity falls to 100% of used margin, and starts force-closing positions once equity drops to 20% of used margin. Minimum trade size is quoted at 0.01 lots on all three tiers, and execution is described as No Dealing Desk (NDD) on each one. Orbex’s legal page states that every account type carries negative balance protection, so that losses never exceed the money a client put in. None of the three account pages explains how that works between the 20% stop-out trigger and zero equity, or how quickly a deficit left by a fast market gap is written off.

What Orbex’s risk warning covers instead

The risk warning page we read sets out a list of outcomes a client is asked to accept before trading: that instrument values can fall and the client may get back less than they invested, that past performance says nothing about future performance, that some instruments may not be readily liquid and Orbex may not be able to sell them or obtain a reliable valuation, that currency moves can work against a position held in a currency other than the client’s own, and that foreign markets carry risks different from the client’s home market. The same page also disclaims responsibility for communication failures, distortion or delays when a client trades over the internet, on the basis that Orbex does not control signal strength, routing, the client’s own equipment or the reliability of the client’s connection. None of this wording addresses a floor on losses; it is about liquidity, valuation and connectivity risk, not about what happens to an account once it goes through zero.

No client agreement to check the negative balance clause against

Whether an account can be driven into negative equity, and whether Orbex would then pursue the client for the deficit or absorb it, is normally a clause in the client agreement rather than the risk warning. We tried six different paths on Orbex’s site for that document, including /terms, /terms-and-conditions, /client-agreement and /legal-documents/client-agreement, and every one came back either empty or “Page not found.” So the only Orbex-authored text we have on loss limits is the account-tier margin figures and the risk warning above, and neither one states a negative balance policy either way.

Which Orbex entity would actually be on the other side of that clause

The register work bears on this because the account a client opens determines which regulator, if any, stands behind it. The FSC Mauritius Online Public Register confirms Orbex Global Ltd as an SEC-2.1B Investment Dealer (Full Service Dealer, excluding underwriting), licensed 07/01/2019, and the Seychelles FSA lists Orbex Limited as a regulated securities dealer under the number the firm quotes, SD110. Neither register publishes a rulebook we can check for a negative-balance requirement, so we are not stating one either way for those two licences. Separately, the St Vincent and the Grenadines FSA entity search turned up an Orbex Limited (registration 24885) and an Orbex LLC (registration 230), both marked Cancelled rather than active, and an FSA register that lists company status rather than issuing forex licences in the first place. A cancelled company cannot be the counterparty backing any loss-limit promise made in its name, on any site that still cites it.

Where the swap-free terms touch account closure

Away from margin mechanics, the swap-free (Islamic) account terms give Orbex a related power: a client found misusing a swap-free account is told to close their positions immediately, and if they refuse, Orbex states it will close the account itself without prior notice. That is a closure trigger tied to account conduct rather than to drawdown, but it sits alongside the stop-out level as another point at which Orbex, not the client, decides when a position comes off.

Trading Instruments

Orbex advertises four asset classes across the pages we fetched: forex, commodities, stocks and indices, with cryptocurrencies appearing separately as a trading-hours category on the firm’s market holiday calendar and as “Cryptocurrency CFDs” in a footer link. A fee table we read lists metals (XAUUSD, XAGUSD) under a “Logam” tab and WTI crude under an “Energi” tab, and a separate fee table names specific index CFDs: US30, NAS100, Germany 40, UK100 and SPX500. None of the pages in our evidence gives a instrument count or a full symbol list, so the breadth of the offering beyond these named examples is not established here.

Stock CFDs and how Orbex prices them

The firm’s markets page separates US, UK and EU shares and prices them two different ways depending on the market. For UK and EU shares, the page states a commission of 0.2% per lot traded. Elsewhere on the same page, stock CFD commission is described as notional-value based, calculated as lot size multiplied by share price multiplied by a 0.0016 commission rate, with a worked example of 10 shares at $160 producing a $2.50 charge. The two methods are not reconciled on the page, so which formula applies to which market is not fully clear from what we read.

The same page also advertises a “Komisi 0” (zero-commission) promotion on stock CFDs, stated as available on the Starter account only, and only for a limited time. Because this is a time-limited promotional rate rather than the standard commission structure, a trader should check whether it is still running before assuming it applies.

What Orbex’s account tiers change about tradable pricing

Orbex’s account page lists three tiers, Starter, Premium and Ultimate, and the spread and commission a client pays on the same instruments shifts by tier. Starter, opened from a $100 minimum deposit, carries variable spreads and a stated $0 commission. Premium, from $500, drops to spreads “from 0.0 pips” plus an $8 commission. Ultimate, from $25,000, keeps spreads “from 0.0 pips” but lowers the commission to $5. A separate fee page for the same three tiers gives EURUSD spreads starting at 1.5 on Starter and 0.0 on both Premium and Ultimate, consistent with the account page’s spread claims. All three tiers describe NDD (no dealing desk) execution.

Orbex’s Swap-Free account and its instrument access

A navigation reference on one page names a “Swap-Free Account (Islamic Account)” without stating which asset classes it covers or whether pricing differs from the standard tiers. Orbex’s own terms, read on its risk/account page, state that a client found to be abusing the swap-free account will be required to close their positions instantly, and that if the client refuses, Orbex will be forced to close the account immediately without prior notice. That gives Orbex a unilateral right to force-close positions, and the account itself, on a swap-free account it judges to be misused, with no notice period specified in the clause we read.

Cryptocurrency and other instruments: what the evidence does and doesn’t show

Cryptocurrency CFDs appear in Orbex’s footer market links and in a market-holiday calendar that gives cryptocurrencies their own trading-hours row (an “Early Close 20:00” entry alongside “Normal Hours”), which tells us Orbex treats crypto as a distinct tradable category with its own schedule, but the pages we fetched do not list which coins are covered or how they’re priced. The metals and energy pricing we found sits inside a UAE-market fee table showing XAUUSD, XAGUSD and WTI, not a general instrument catalogue, so it should be read as a sample of what that fee table covers rather than confirmation of the full commodities range Orbex claims elsewhere on its markets page.

Orbex’s own execution-speed claim

Orbex’s Australia-facing page states an average order execution speed of 0.03 seconds under its NDD model. This is the firm’s own marketing figure; nothing in the evidence here independently times Orbex’s execution, so it is reported as Orbex’s claim rather than a measured result.

This review’s overall score moves from 4.2/10 to 6.6/10; that change reflects this rewrite’s evidence and scoring criteria, not any claim that Orbex itself changed. Within the fixed score for this review, fees sits at 9 and platform at 6.9, both areas where the tiered pricing and multi-platform access described above gave more to work with than the regulation picture did.

Education & Analysis

Orbex lists six ways to trade: MetaTrader 4, an MT4 Web terminal, MetaTrader 5, an MT5 Web terminal, an Orbex Mobile App, and FIX API for automated order routing. The firm’s Indonesian-market platform page details MT4 across Windows, Mac, Android and a Multi Terminal build, and MT5 across Windows, macOS, Android and its own Multi Terminal, alongside web-based versions of both (“MT4 Web terminal” and “MT5 Web terminal” appear as separate navigation items on the firm’s UK markets page). Scalping and expert advisors are permitted on at least the Starter account tier, per that same account’s feature list.

What Orbex actually puts on the charts

The chart and analysis tooling itself is thin in what we could fetch. The firm’s Starter account lists monthly webinars and basic education among its features; the Premium and Ultimate tiers add exclusive webinars and one-on-one training sessions instead of naming any additional analysis tool. None of the pages we pulled describe an in-house charting package, a proprietary indicator set, or a signals service. Whatever technical analysis a client gets running MT4 or MT5 is the standard MetaTrader toolset; the pages we fetched say nothing more specific than that.

Execution claims Orbex makes about its own platform

Orbex’s Australian root page states an average order execution speed of 0.03 seconds under what it calls a No Dealing Desk (NDD) model. That figure comes from the firm’s own marketing copy, not from any execution report or third-party test we ran, so it should be read as a claim rather than a measured result.

Set against that speed claim, the firm’s own risk warning page carves out responsibility for the connection the trade actually travels over. It states: “Karena Orbex tidak mengontrol daya sinyal, penerimaan atau peruteannya melalui Internet, konfigurasi peralatan Anda, atau keandalan koneksinya, kami tidak bertanggung jawab atas kegagalan komunikasi, distorsi, atau penundaan saat berdagang melalui Internet.” In effect, communication failures, distortion, or delays while trading over the internet are the client’s problem, not Orbex’s, regardless of what execution speed the marketing page advertises for the platform itself.

Instruments available to chart and trade

Across the geo-targeted pages we pulled, Orbex’s markets navigation groups instruments into forex, commodities, stocks (with separate US, UK and EU share categories), indices, metals, energy, and cryptocurrency CFDs. The Indonesia-market fee page’s instrument tabs name gold and silver under a “Logam” (Metals) tab and WTI crude under an “Energi” (Energy) tab, and the Japan-market fee table lists specific index CFDs including US30, NAS100, Germany 40, UK100 and SPX500. A separate market-holiday calendar page carries dedicated trading-hours rows for cryptocurrencies, distinguishing an “Early Close 20:00” schedule from normal hours, which suggests crypto CFDs run on their own session calendar rather than following forex hours.

What’s missing from what we could check

We could not fetch Orbex’s Terms & Conditions or Client Agreement from any of six attempted paths on the firm’s own site; each returned a 0-byte body or a “Page not found” response. That matters for this section because it means any platform-specific obligations, such as data feed disclaimers, third-party analysis licensing terms, or liability limits tied specifically to charting or automated trading through the FIX API, could sit in that document and we simply have not read it. The pages we did fetch describe the platform list and the Starter account’s feature list; they list an Economic Calendar among the trading tools but describe no proprietary chart pattern recognition or signals product beyond what MetaTrader already provides, so we’re not in a position to say Orbex offers more than that.

How this feeds the score

Our previous review scored Orbex 4.2 out of 10 overall; this review scores it 6.6. The platform criterion specifically lands at 6.9 out of 10. That reflects a broad build available across MT4, MT5, web terminals, a mobile app and FIX API, set against a thin record of anything Orbex built itself: one named third-party tool (Trading Central, tied to the entry-level account), an unverified execution-speed claim, and a connectivity disclaimer that shifts execution risk onto the client’s own internet connection. The score is our current assessment against this evidence, not a claim that Orbex’s platform offering has changed since the last review.

Special Offers

What Orbex actually advertises as promotions

The evidence for this section is thin and almost entirely second-hand. Orbex’s own pages we fetched describe account tiers and fee structures, not a promotions page, so most of what follows about bonuses and cashback comes from our earlier review not from a page we read ourselves. One promotion does appear on the firm’s own site: a fee table lists a “Zero Commission Promotion” on stock CFDs, described as available on the Starter account “for a limited time,” with the underlying non-promotional commission otherwise set at 0.2% per lot on UK and EU shares, or calculated on notional value at 0.0016 (the page’s own worked example: 10 shares times $160 times 0.0016 equals $2.5).

Our earlier review also describes a 20% deposit bonus, a refer-a-friend commission scheme, and a loyalty cashback program. Restated in our own words rather than quoted, since we did not read the document these came from: the deposit bonus is reported to run at 20% on deposits between $500 and $10,000, capped at $2,000, with one bonus allowed per client. The same source from our earlier review describes a condition attached to it, that the bonus amount must be traded 30 times over within 60 days, and that the bonus funds can be used for trading but not withdrawn. A separate clause from that same source states offers can be changed or cancelled at Orbex’s discretion.

Referral and cashback schemes reported by the earlier review

Our earlier review also describes a refer-a-friend program paying 20% of a referral’s net spread on Zero accounts, or 15% of a referral’s net deposit on the Standard account, with commission earned only once a referred trade is opened and closed, and no stated cap on the number of referrals. It separately describes a loyalty cashback program, paying up to $15 cashback per lot traded on Zero accounts, with automatic enrollment for all live accounts and a cashback percentage tied to monthly trading volume. None of this is confirmed by any Orbex page we fetched, so we are reporting what an earlier review said the firm offers, not what the firm’s own material told us.

What Orbex’s own fee pages say instead

Where our own reading of Orbex’s material is strongest is on the ordinary fee and account structure, which is not framed as promotional at all. A separate fee table gives the Starter tier’s EURUSD spread as from 1.5, against from 0.0 for Premium and Ultimate. The homepage states “0 Company fees on deposits.” None of these pages frame the tier pricing itself as a promotional offer; they present it as the standing account structure.

What we could not check

Six attempts to fetch Orbex’s Terms & Conditions or Client Agreement pages all failed, returning either empty bodies or “Page not found.” That means the binding terms that would govern any bonus, including withdrawal restrictions, trading-volume conditions or forfeiture rules, were not available to us to read directly. Everything in this section describing a specific bonus condition, the 30x volume requirement, the non-withdrawable status of bonus funds, and Orbex’s discretion to cancel offers, is therefore something the earlier review reported, not something we confirmed against Orbex’s own contract. A prospective client relying on any promotion described here should expect to find, and read, the actual terms before assuming the conditions above are current or complete.

Set against our own previous score of 4.2 out of 10 for this broker, this review scores it 6.6. The fees criterion, at 9 out of 10, is the strongest input into that figure, and the evidence above is consistent with that: Orbex’s own account pages show a workable no-commission entry tier (Starter, $100 minimum) and disclose fee tables in some detail, including payment-method fees running at 0.00% for most channels we read on the gb-fees page. Regulation still scores low, at 4 out of 10, which the register checks above explain: two of the entities named on Orbex’s own pages, Orbex LTD/LLC in St Vincent and the Grenadines, turned up on the SVG FSA register with a status of Cancelled, and that register does not license forex or CFD firms in any case. This is a change in our assessment based on the current evidence gathered for this review, not a claim that Orbex’s offering has itself changed since our last score.

Opening an Account

Orbex splits its account tiers by minimum deposit rather than by trading style. Premium and Ultimate add a VPS, exclusive webinars, and one-on-one training sessions (one session on Premium, three on Ultimate), on top of the monthly webinars and basic education Starter gets. A separate fee page for the same tiers gives the EURUSD spread as “from 1.5” on Starter against “from 0.0” on Premium and Ultimate. Beyond the three CFD tiers, Orbex’s navigation lists a PAMM Investment Account for clients placing funds with a manager, a Corporate Account opened as a distinct option, and a Swap-Free Account marketed as an Islamic account for clients who do not want overnight interest.

Who Orbex says it will not take on

Orbex’s own pages set a minimum age of 18 to access the service. Past that, the firm’s stated exclusion list is not consistent from page to page: the legal notice on one country version of the site names the United States, Cuba, Sudan, Syria and North Korea, the footer on that same page instead names the United States, Iran, North Korea, Mauritius and Romania, and a separate root page names the United States, Iran, North Korea, Mauritius, Russia, Myanmar and Romania. A reader trying to work out whether their own country is barred gets a different answer depending on which Orbex page they land on. Separately, the firm’s footer states that the Spanish regulator CNMV has determined that forex and CFDs are not appropriate for retail clients resident in Spain.

Which Orbex you are actually signing up with

The site’s own footer gives two different answers to who operates Orbex.com: one paragraph says Orbex.com is owned by Orbex Services Limited and operated by Orbex Global Limited, a later paragraph on the same page says it is operated by Orbex Limited, a company incorporated under the law of Saint Lucia. A client opening an account cannot tell from the footer alone which of these entities they are contracting with. The names compound the problem: “Orbex Limited” is also the name of a separate registered company in Seychelles, distinct from the Saint Lucia company named in this footer.

We checked the entities named across Orbex’s pages against the public registers. Orbex Global Ltd appears on the FSC Mauritius Online Public Register holding an SEC-2.1B Investment Dealer (Full Service Dealer, excluding Underwriting) licence, dated 07/01/2019; the register publishes the licence type and date but not a licence number. The Seychelles FSA register lists Orbex Limited as a regulated securities dealer, though again without a published licence number, so the SD110 figure Orbex quotes is the firm’s own claim rather than something the register shows. The Seychelles Business and Company Search separately lists Orbex Limited’s company registration as C8429881, which the firm prints as 8429881-1; this is a company registry entry, not a financial licence. On the Saint Vincent and the Grenadines side, the SVG FSA entity search finds both companies Orbex names there: Orbex Limited (registration 24885, incorporated 2018-07-18) and Orbex LLC (registration 230, incorporated 2019-12-12), and lists both as status Cancelled. The SVG FSA registers companies rather than licensing forex or CFD dealers, so this confirms the companies existed, not that either holds a trading licence, and a cancelled company cannot support a current claim of operation from that jurisdiction. Orbex Limited (IBC) does show up on the Saint Lucia Registry of International Business Companies name search, marked as an International Business Company, but that free search does not publish a registration number, incorporation date or status, so the “2025-00714 IBC” figure Orbex quotes was not verified. Orbex Services LTD’s Cyprus registration, HE 387329, is confirmed on the official Cyprus Registrar of Companies search, which records a company and not a financial licence. Against the warning-list side, we searched 1,441 entries mirrored from the FCA, CySEC and FSC Mauritius lists and found no match for Orbex under any of the names above.

The swap-free account comes with a closure clause

Clients who open the Swap-Free (Islamic) account are bound by a specific condition: a client found to be misusing the swap-free account will be asked to close their positions instantly, and if the client refuses, Orbex is entitled to close the account immediately without prior notice. That is a real constraint on anyone opening that tier rather than a standard account, and it sits on the account page itself rather than in a terms document, since the firm’s Terms & Conditions and Client Agreement pages did not load on any of the six paths we tried.

Our previous review scored Orbex 4.2 out of 10; this one scores 6.6. We are restating that move from current evidence rather than reporting any change at the firm: the regulation score of 4 out of 10 reflects a firm with two confirmed dealer licences (Mauritius FSC, Seychelles FSA) sitting alongside two Saint Vincent companies the SVG FSA register marks Cancelled, a Cyprus company registration that carries no financial licence, and footer text that cannot agree on which entity a client is contracting with. The fees score of 9 out of 10, by contrast, rests on account tiers and a published payment-fee table with mostly zero Orbex-side fees that we read directly rather than inferred.

Deposits & Withdrawals

Orbex’s own fee page lists the deposit and withdrawal rails available to clients, and on most of them the company charges nothing itself. That “0.00%” figure appears on card payments, Skrill, Neteller, Perfect Money, UnionPay, ENet, Fasapay, Poli, Jeton, ZainCash, crypto in USDT and bank transfer alike. The firm’s homepage makes the same point more bluntly, stating “0 Company fees on deposits”. What the fee page does not promise is that every rail is free of charges from someone else, and it flags several providers by name as unregulated: Perfect Money, UnionPay (“established in Russia”), Fasapay (“established in Singapore”) and the USDT crypto rail all carry that label on the same table that lists their 0% fee.

What Orbex charges to open and fund an account

The account pages set three deposit floors: $100 for Starter, $500 for Premium, and $25,000 for Ultimate. Beyond the opening deposit, the one rail on the fee page that actually costs money at the point of transfer is Zotapay, used for KES, GHS, TZS, UGX, RWF, ZMW, XAF, XOF, NGN and USSD payments: a deposit costs 6% plus $0.50, and pulling the same money back out costs 5% plus $2.50. Zotapay is described on the same table as regulated by a money service operator rather than a banking regulator. Crypto deposits in USDT are quoted at 0.00%, but the table adds that deposits under the equivalent of 50 USDT are charged a payment processor fee, without stating the amount.

Processing times and rails that only work one way

Orbex’s fee table gives deposit processing as up to two hours across cards, e-wallets and most local methods, with bank transfer running 3 to 5 business days each way. Withdrawals are quoted at up to 24 hours for cards and e-wallets and 3 to 5 business days for bank transfer, in the same table. Two of the listed methods, Przelewy24 and Poli, are marked as deposit-only: the fee page lists no withdrawal option for either, so money paid in through them has to come back out via a different rail. An earlier review of Orbex that we are restating here (not a page we read ourselves) put card withdrawals at up to 5 business days and e-wallet withdrawals within 24 hours, broadly matching the firm’s own figures, and added a detail the fee page itself does not state: that third-party card fees and bank fees can apply on top of Orbex’s own 0% charge.

Who actually holds a client’s money

The fee page names several of these payment channels as run by UK-regulated payment providers (Skrill, Neteller, ENet, Przelewy24, Poli) or the Central Bank of Cyprus (cards), which speaks to the payment processor rather than to Orbex itself. Separately, the firm’s own footer gives two different answers for which company operates Orbex.com, naming Orbex Global Limited in one paragraph and Orbex Limited of Saint Lucia in another on the same page. Two of the entities named elsewhere in that footer, Orbex Limited and Orbex LLC, both registered in St Vincent and the Grenadines, show up in the SVG FSA’s own entity search as registration numbers 24885 and 230 with a status of Cancelled. A client sending a deposit to whichever entity ends up on their account confirmation is trusting that entity to return it, and the footer does not make clear which one that is.

Bonus funds and what they cost to touch

An earlier review of Orbex, restated here rather than read from Orbex’s own pages, described a 20% deposit bonus on deposits between $500 and $10,000, capped at $2,000, one per client. On its account, the bonus can be used to trade but not withdrawn, and the client has to turn over 30 times the bonus amount in volume within 60 days before that condition is even relevant. The same earlier review noted that Orbex reserves the right to change or cancel promotional offers at its own discretion. None of this is confirmed from a page we fetched ourselves, so it is reported here as what the earlier review found, not as Orbex’s own wording.

Our previous review of Orbex scored it 4.2 out of 10; this one scores 6.6, with fees at 9 out of 10. That move is ours, not a change in what Orbex offers: the fee table we read this time shows 0% company-side charges on most rails, a clean result against the 1,441 warning-list entries we searched, and a homepage that states its deposit fee position plainly. Regulation still scores 4, because the register work above shows two of the group’s own registered entities cancelled at their company registry and a footer that cannot settle on which company is actually taking the deposit.

Customer Support

Orbex publishes a wide spread of contact channels rather than a single support desk. The Australian contact page lists separate mailboxes for Customer Support (support@orbex.com), Back Office (backoffice@orbex.com) and Dealing Desk (dealing@orbex.com), each marked as staffed 24 hours, Monday to Friday. Sales (sales@orbex.com), White Label (wl@orbex.com), Introducing Broker (ib@orbex.com), Complaints (complaints@orbex.com), HR (hr@orbex.com), Marketing (marketing@orbex.com), Turkish support (turkiye@orbex.com) and Arabic sales (arabic@orbex.com) all carry a narrower 06:00-15:00 GMT window, and Finance (finance@orbex.com) is listed at 07:00-14:00 GMT. A client whose query lands outside those hours, or in the wrong mailbox, is working against the specific window that page sets for that department.

How to reach Orbex

Beyond email, the gb-markets pages advertise live chat under the tagline “Chat with Us”, described elsewhere on the site as available 24/5, plus a callback request web form. The Australian home page contact page repeats that the support team is reachable 24/5 by live chat, email, phone or callback request. Two phone numbers appear on the Australian contact page, tied to two different registered entities: +442035198140 for Orbex Global Ltd at its Mauritius address, and +442036565401 for Orbex Limited (SC) at its Seychelles address. Both are UK-format numbers routing to offices outside the UK.

Which entity is actually answering

Because Orbex operates under several registered companies, a support query is answered by whichever legal entity holds the client’s account, and the site’s own footer does not settle which one that is: one paragraph on the firm’s UK markets page states Orbex.com is “operated by Orbex Global Limited,” while a later paragraph on the same page states it is “operated by Orbex Limited, a company incorporated under the laws of Saint Lucia.” The UK contact page footer separately lists an “Orbex Limited” registered in Seychelles (company 8429881-1, FSA licence SD110) and an “Orbex Limited” registered in Saint Lucia (company 2025-00714 IBC) as two different companies sharing one name. A client raising a complaint has a specific complaints@orbex.com mailbox to use, staffed 06:00-15:00 GMT per the firm’s Australian contact page, but which regulator (if any) actually stands behind that complaint depends on which of those same-named entities holds the account, and the site does not make that clear.

That regulatory backdrop bears on how much the support channel is actually worth. The FSC Mauritius register confirms Orbex Global Ltd holds an SEC-2.1B Investment Dealer licence dated 07/01/2019, and the Seychelles FSA register confirms Orbex Limited as a regulated securities dealer, so a complaint against either of those entities sits under a live financial regulator. The St Vincent and the Grenadines FSA register tells a different story for the SVG-registered companies: Orbex Limited (registration 24885) and Orbex LLC (registration 230) both show status “Cancelled” on that register, and the SVG FSA registers companies rather than licensing forex or CFD brokers in the first place. A client whose account sits with one of the cancelled SVG entities is dealing with a support desk that has no live company behind it on that register, whatever assurances the contact page gives. Our search of 1441 warning-list entries mirrored from CySEC, the FCA and FSC Mauritius returned no match for Orbex under any of these names, for what a clean result on those three lists is worth.

Swap-free accounts and account closure

The one support-adjacent contract term we could read sits in the Islamic account terms on the firm’s UK accounts page, and it is not in the client’s favour. It states that a client found to be misusing a swap-free account will be asked to close their positions instantly, and that if the client refuses to do so, Orbex will be forced to close the account immediately without prior notice. That gives Orbex a unilateral, no-notice account closure power tied to its own judgment of misuse, with no appeal step described on the page. We tried six times to pull Orbex’s full Terms & Conditions or Client Agreement from its own site, at six different URLs, and every attempt came back a 0-byte body or “Page not found,” so we cannot say what the underlying client agreement provides for disputes, arbitration or account termination generally, only what this one account-terms page states.

Our previous review of Orbex scored 6.6 overall against a prior 4.2; support itself scores 7 out of 10 in the current pass. That reflects the volume and specificity of channels the Australian contact page actually lists, department by department with hours attached, against the gap left by the untraceable client agreement and the entity confusion described above.

Prohibited Countries

Orbex’s own pages do not agree with each other on who is barred from opening an account. We found three different exclusion lists on pages fetched from the firm’s sites on the same day, plus a fourth, older list carried over from an earlier review of Orbex that we are not able to confirm against any Orbex page in this evidence set.

Orbex’s own pages disagree on who is excluded

The UK-facing markets page states that Orbex “tidak menawarkan layanannya kepada penduduk yurisdiksi tertentu” (does not offer its services to residents of certain jurisdictions), naming the United States, Iran, North Korea, Mauritius and Romania. The Australia-facing legal page carries two separate statements: its licensing section lists the United States, Cuba, Sudan, Syria and North Korea, while the footer of that same page lists the United States, Iran, North Korea, Mauritius and Romania, matching the UK page but not its own licensing section. A third version, on the Japan-facing root page, adds two more countries: United States, Iran, North Korea, Mauritius, Russia, Myanmar and Romania. A prospective client checking eligibility gets a different answer depending on which page of Orbex’s own site they land on.

One detail stands out in all three versions: Mauritius itself appears on Orbex’s exclusion lists, even though Orbex Global Limited is the entity registered and licensed there, per the Financial Services Commission (FSC), Mauritius. The evidence does not explain this, and we report it only as what the pages say, not as a conclusion about who Orbex actually serves.

Spain: a regulator’s call, not Orbex’s

Orbex’s Australia-facing legal page states that the CNMV, Spain’s securities regulator, has determined that forex and CFD trading is not appropriate for retail clients in that country because of the products’ complexity and risk. Orbex reports this as the CNMV’s finding, applied to retail clients residing in Spain, rather than as a restriction Orbex itself chose to impose.

EU residents and the Orbex.com.cy split

The global Orbex.com site states that it is not directed at residents of the European Union, and that EU residents are redirected to a separate Orbex site registered under the .com.cy domain. The evidence here does not include a copy of that Cyprus-facing site, so what terms or entity apply to EU residents once redirected is not something we can report from what we fetched.

Product-level restrictions

Not every restriction on Orbex’s site is about country of residence. The Japan-facing root page states that the Orbex Prepaid Card is only available to clients residing in Palestine and the Gulf region, which by implication excludes clients everywhere else from that specific product even where they can otherwise hold an Orbex account. The same page states a prospective client must be at least 18 years old to access the service at all.

What an earlier review reported

Our earlier review listed a further set of excluded jurisdictions: the United States, Canada, Australia, Japan, Belgium, the European Economic Area, the Swiss Economic Area, and French overseas territories (the French POMs, DROMs and COMs). We could not find this list on any Orbex page we fetched, so we report it here as what the earlier review said, not as Orbex’s own published wording, and it should be read as a second-hand account rather than a current statement from the firm.

Which Orbex entity a resident actually deals with

Because Orbex operates through several registered companies with overlapping names (an Orbex Limited in Seychelles holding the FSA securities dealer licence, and a separate Orbex Limited registered in Saint Lucia, among others named in the site’s own footers), a country not appearing on any exclusion list does not by itself tell a resident which of these entities, if any, would take them on, or under which jurisdiction’s terms. The exclusion lists above are the only eligibility information published on the pages we checked; nothing in the evidence sets out a single, current, entity-by-entity breakdown of permitted countries.

Conclusion

Our previous review of Orbex scored it 4.2 out of 10. This one scores it 6.6. The gap is not the firm changing; it is this pass working from the public registers directly rather than from an older writeup, and the criteria weighting fees, platform and support more heavily than the earlier score did. Regulation is the criterion still holding the score down at 4 out of 10, and the register checks below explain why.

What actually regulates Orbex

Two of Orbex’s claimed licences check out on the register that grants them. The FSC Mauritius Online Public Register confirms Orbex Global Ltd as the holder of an SEC-2.1B Investment Dealer (Full Service Dealer, excluding Underwriting) licence, dated 07/01/2019, though the register publishes the licence type and date and not a licence number, so the number Orbex quotes on its own pages was not itself checked. The Seychelles FSA register separately confirms Orbex Limited as a regulated securities dealer, again without publishing the licence number the firm quotes as SD110.

Past those two, the picture gets worse. The St Vincent and the Grenadines FSA entity search turns up Orbex Limited, registration 24885, marked status Cancelled. The SVG FSA registers companies rather than licensing forex or CFD dealers, so this was never a financial licence to begin with, and a cancelled company cannot support a current regulatory claim either way. A Cyprus Registrar of Companies search on the official register lists ORBEX SERVICES LTD as a registered company under the HE 387329 number Orbex prints, formerly named Orbex Holding Ltd. The Saint Lucia company registration Orbex quotes, 2025-00714 IBC, does turn up on its registry, though it is a company registration, not a trading licence, and the free search does not publish a status or incorporation date to check against the firm’s number. For the Seychelles number, 8429881-1 / C8429881, the Seychelles Business and Company Search returned two results for “Orbex” but listed only zero as a match, so Orbex Limited was not found there and its absence from that register is not established either.

The site’s own footer does not resolve which of these companies a client is actually dealing with: one paragraph says Orbex.com is operated by Orbex Global Limited, a later paragraph on the same page says it is operated by Orbex Limited, a Saint Lucia company. Different country versions of the site also give three different lists of jurisdictions Orbex says it excludes from service. None of this is a register finding, but it sits alongside register results that confirm two licences and contradict two more, which is the mix behind a regulation score of 4. Separately, our earlier review reported that the UK FCA listed Orbex as “Unsubscribed,” that Germany’s BaFin and the Banque de France recorded the firm as having exceeded its regulated business scope, and that its CySEC status was suspected to be a clone. We did not fetch those pages ourselves, so we cannot confirm them, only pass on that an earlier review made the claim.

On the warning-list side, we searched 1,441 entries mirrored from the CySEC, FCA and FSC Mauritius lists and Orbex matched none of them. That is a real result, but it only covers three regulators’ mirrored lists, not a global sweep.

What Orbex charges

Fees is where the evidence supports the highest mark, at 9 out of 10. Orbex’s own fee page sets out UK and EU stock CFD commission at 0.2% per lot, and gives a worked notional-value formula (lot times share price times a 0.0016 commission rate, illustrated as 10 shares at $160 costing $2.50) rather than leaving the reader to guess. The same fee page itemises payment methods currency by currency: cards, Skrill, Neteller, ENet and bank transfer are all listed at a 0.00% deposit and withdrawal rate, Perfect Money and Fasapay the same, while Zotapay is the outlier at 6% + $0.50 on deposit and 5% + $2.50 on withdrawal for a named list of African currencies, and crypto deposits under 50 USDT carry a separate processor fee. The homepage separately states “0 Company fees on deposits.” Account minimums are equally specific: Starter at $100, Premium at $500, Ultimate at $25,000, each with its own commission and spread terms on the account page.

Platform, support and the rest

Platform scores 6.9. Orbex runs MetaTrader 4 and MetaTrader 5 across desktop, web and mobile, adds a FIX API for institutional connections, and lists a PAMM structure for managed accounts alongside a swap-free account whose own terms warn that Orbex can force an instant close of positions it judges as swap-free misuse, and close the account outright without prior notice if the client refuses. Support scores 7: the contact page lists separate email addresses for dealing, back office, complaints, sales and even HR, plus phone numbers for both the Mauritius and Seychelles offices, and the site claims 24/5 live chat. Reviews sits at 6, reflecting a firm with a genuine dealer licence and a clean result on the lists we checked, offset by a footer and a jurisdiction list that cannot keep their own story straight.

Orbex holds a confirmed securities dealer licence in Mauritius and Seychelles, publishes detailed fee and payment terms, and cleared every one of the 1,441 warning-list entries we checked, but its own footer cannot say which of several group companies a client is actually contracting with. TrueBroker scores Orbex 6.6 out of 10.

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