XTB review.

Overview

TrueBroker is a free broker safety checker, and this page is our review of XTB, scored 7.7 out of 10 across regulation, fees, platform, support and reviews.

XTB is not one company but a group of separately licensed entities trading under the same brand. The parent, XTB S.A., is registered in Poland and supervised there by the Polish financial regulator; its confirmed footprint elsewhere includes XTB Limited in the UK (XTB Limited FCA register), XTB MENA Limited and XTB Financial Services LLC in the UAE (DFSA and the Capital Market Authority respectively), XTB International Limited in Belize (licensed in Belize), a Cyprus entity licensed by CySEC, a German branch recorded in BaFin‘s company database, and PT XTB Indonesia Berjangka, which trades commodity futures under BAPPEBTI, the OJK and Bank Indonesia rather than under the CFD licences the other entities hold. XTB’s own about page describes offices in 12+ countries across three continents and support in 18 languages.

Our previous review scored XTB 5.2/10; this one scores it 7.7/10. That is our reassessment against the current criteria, not a claim that the firm has changed. Regulation scores 8.3 because register checks independently confirmed authorisations for the FCA (XTB Limited, FRN 522157), the ESMA register (XTB S.A., supervised by the KNF), the DFSA (XTB MENA Limited, F006316), the FSC Belize (XTB International Limited, registration 6442514), the UAE’s Capital Market Authority across three licence categories for XTB Financial Services LLC, CySEC (169/12) and BaFin’s company database for the German branch. A number of the licence numbers XTB itself quotes, including its Belize IFSC number and several BAPPEBTI approval numbers, did not match what those registers show against the number specifically, so the company is confirmed in each case even where the exact number is not. Fees scores 9, built on XTB’s own UK fee page showing 0% commission on CFD trading, a minimum published spread of 0.3, and no minimum deposit on either the CFD or Stocks & ETFs account. Platform scores 6.5, support scores 8, and reviews scores 6.7.

Who runs XTB and where its entities are licensed

We searched 28 public registers directly, running a positive control on 32 registers first so that an empty result means absence rather than a broken search. The FCA register lists XTB Limited as Authorised under FRN 522157, effective 17/01/2011, Companies House number 07227848. The ESMA register lists XTB S.A. as an active investment firm supervised by the KNF, authorised 08/11/2005. Belize’s FSC LicenSys register shows XTB International Limited as Active under registration 6442514. The UAE’s Capital Market Authority register lists XTB Financial Services LLC as CP-0001283, Active since 2024, with xtb.com given as its website, though the register publishes that CP code rather than the three category numbers the firm itself quotes. We also searched 1,441 warning-list entries mirrored from CySEC, the FCA and the FSC Mauritius, and none of XTB’s entities appear on them; that covers only the lists we mirror, not every regulator anywhere.

The group’s own pages do not always agree with each other. XTB’s UK page states FSCS protection as both “£120,000” in a stat tile and “up to £85,000 per person” in its own FAQ further down the same page. Its UK fees page states the CFD account’s maximum leverage as 1:30, and instrument counts differ sharply by region, from “7,000+” on the UAE and UK pages to “650+” or “600+” on Indonesian-language pages. None of these can be resolved from the evidence we hold; we report both figures rather than picking one.

Overview Table

Facts List

• XTB Limited holds FCA authorisation FRN 522157, confirmed on the FCA register as Authorised, effective 17/01/2011, with Companies House number 07227848.
• XTB S.A., the Polish parent, appears on the ESMA register of investment firms as Active, supervised by the KNF, authorised 08/11/2005, LEI 259400AVUPSABLEXNT19.
• XTB MENA Limited is authorised by the DFSA under reference F006316, confirmed on the DFSA public register of firms.
• XTB Financial Services LLC holds three UAE Capital Market Authority categories; the SCA register/SCA register confirms the company as CP-0001283 but publishes that code rather than the category numbers XTB itself quotes.
• XTB International Limited is licensed by Belize’s Financial Services Commission, registration 6442514, status Active on the FSC LicenSys register.
• XTB’s Cyprus entity is licensed by CySEC under 169/12, confirmed on the CySEC register of Cypriot investment firms.
• XTB S.A. German Branch appears in BaFin’s company database, BaFin-ID 10121520, as a MiFID passporting branch rather than a separately BaFin-licensed firm.
• PT XTB Indonesia Berjangka is licensed by BAPPEBTI as a commodity futures broker and is registered with Bank Indonesia and the OJK, a different regulatory regime from the CFD entities elsewhere in the group.
• None of XTB’s entities appear on the 1,441 warning-list entries we mirror from CySEC, the FCA and the FSC Mauritius.
• XTB’s own UK fees page states the CFD account carries 0% trading commission and a minimum published spread of 0.3, with no minimum deposit to open either the CFD or Stocks & ETFs account.

Key Takeaways

The score move: from 5.2 to 7.7

This review scores XTB at 7.7 out of 10, up from our previous 5.2. That move is our assessment being rewritten against current evidence, not a change in the firm. Regulation now scores 8.3 on the strength of a direct check across 28 registers, most of which confirmed the company named, and a clean sweep of 1,441 mirrored warning list entries from CySEC, the FCA and the FSC Mauritius, with no match. Fees score 9, built on a fee page that shows 0% CFD commission, a 0.3 pip minimum spread and free account opening. Platform sits at 6.5, support at 8, and reviews at 6.7. Where the evidence below is thin or contradicted, we say so rather than smoothing it over.

What the registers actually confirmed for XTB

The FCA register confirms FRN 522157 as held by XTB Limited, status Authorised, effective 17/01/2011, Companies House number 07227848. The ESMA register of investment firms confirms XTB S.A. as an investment firm, status Active, supervised by the Polish Financial Supervisory Authority (KNF), authorised 08/11/2005, LEI 259400AVUPSABLEXNT19. ESMA’s register does not publish national licence numbers, so the DDM-M-4021-57-1/2005 figure that reaches us from an earlier review could not be checked against it. The DFSA register confirms XTB MENA Limited under reference F006316. The Belize Financial Services Commission’s LicenSys register confirms XTB International Limited under registration number 6442514, licence type Trading in Securities as Agent, Trading in Securities as Principal, and Arranging Transactions in Securities, status Active. The IFSC/60/413/TS/19 number carried over from the earlier review does not appear on that register. The UAE Capital Market Authority register confirms XTB Financial Services LLC as CP0001283, status Active, listed since 2024, against all three categories the firm quotes (20200000405, 20200000404, 20200000231), though the register publishes that CP code rather than the category numbers themselves, so the company is confirmed and the numbers are not. The BAPPEBTI legality register confirms PT XTB Indonesia Berjangka under licence 003/BAPPEBTI/SI/08/2020 as Pialang Berjangka, though the exact number string the firm quotes, with its name change annotation, does not match what the register holds. Bank Indonesia’s register confirms the same firm as a licensed Foreign Exchange and Money Market Futures Commission Merchant under letter 27/490/DPPK/Srt/B, dated 23 July 2025, a different number from the 28/151/DPPK/Srt/B the firm quotes. BaFin’s company database confirms XTB S.A. German Branch, BAK 121520, BaFin ID 10121520, as a branch operating under MiFID passporting rather than a standalone German licence.

Where the checks came up short or contradicted

Two results are worth flagging on their own terms. The German commercial register (Amtsgericht Berlin, Charlottenburg) shows XTB S.A. German Branch under HRB 269075, but the quoted HRB 269075 B matches no register sheet, an outright contradiction rather than a gap. The CNMV register could not be queried at all, since it requires a Spanish tax number (NIF) that was not found for the Spanish branch in what we extracted, so that jurisdiction’s authorisation is unverified through no fault beyond how the register is published. Several other quoted numbers, including the OJK principle permit S 125/PM.02/2025 and the Dubai DED trade licence 1380709, remain not checked, either because we lack a per firm lookup for that authority or because the register only answers a human in a browser.

What XTB’s own fee pages show

XTB’s UK fees page states 0% commission on all CFD instruments, a minimum spread of 0.3, and no minimum deposit on the CFD account, with maximum leverage capped at 1:30, a figure that contradicts the 1:500 leverage claim carried in from the earlier review. The same page prices Stocks and ETFs at 0% commission up to 100,000 EUR in monthly turnover, rising to 0.2% (minimum 10 GBP) above that, plus a 0.5% currency conversion fee on cross currency transactions. Custody on that account is free below a 250,000 EUR portfolio and 0.02% per annum, minimum £10, above it. Deposits by bank transfer or card are free. Withdrawals are free above 50 USD but cost a flat 30 USD below that threshold on the UK page, a pattern repeated with different local figures on the Indonesian fee page (free above Rp1.000.000, otherwise Rp35.000). The account maintenance fee is where XTB’s own pages disagree with each other: the UK and UAE fee pages both charge 10 GBP or 10 EUR a month once a client goes 365 days without a trade, while the Indonesian language FAQ describes the consequence of the same 365 day inactivity rule as the account simply being deactivated, with no fee mentioned. XTB’s own homepage separately shows a “£120,000 FSCS Money protection” stat tile above a FAQ on the same page that states client funds are protected “up to £85,000 per person,” two different caps for the same scheme on one page.

Contract terms that bind a client

The firm’s own materials describe Fractional Shares as “an acquired from XTB fiduciary right to fractional parts of stocks and ETFs,” not a separate financial instrument, carrying only limited corporate rights compared with a whole share. XTB’s card and payment product is issued not by XTB but by DiPocket UAB, a Lithuanian registered e-money institution operating under a Mastercard licence, meaning balances held there sit outside the investor protection tied to the trading account itself. On order execution, the platform page states plainly that stop loss, take profit and pending orders fill “in open market,” dependent on liquidity and order matching, and “not guaranteed at specified price.” Withdrawals can only go to a bank account in the client’s own name, already added in the Client Office, and XTB states it is “not responsible for delays or fees that may be charged by a bank.”

Platform and support

XTB runs its own xStation 5 platform alongside MetaTrader 4, plus a separate web and mobile app the firm’s own pages credit with a 4.7 out of 5 App Store rating and 4.5 out of 5 on Google Play. Support runs, per the firm’s own about page, every working day from 07:00 to 24:00, in 18 languages, across offices in more than 12 countries, with published UK, UAE and Indonesian phone numbers and email addresses. The standard CFD risk warning itself varies by market, stating 74% of retail investor accounts lose money on the UK site against 77% on the German site.

Licenses & Regulation

XTB trades under a stack of separate legal entities, and the register checks land differently depending on which one a client actually opens an account with. We searched 28 public registers directly, running a positive control on 32 of them first so that an empty result means absence rather than a broken lookup.

The core European and UK authorisations

The FCA register confirms FRN 522157 as held by XTB Limited, status Authorised, effective 17/01/2011, with Companies House number 07227848 attached. The ESMA register of investment firms and credit institutions confirms XTB S.A. as an investment firm, status Active, supervised by the Polish Financial Supervisory Authority (KNF), authorised 08/11/2005, LEI 259400AVUPSABLEXNT19; ESMA’s register does not publish national licence numbers, so the specific KNF number XTB quotes elsewhere is not something this register can verify. The Cyprus Securities and Exchange Commission register confirms XTB Ltd under licence 169/12, licensed 18/04/2012. The German commercial register (Amtsgericht Berlin Charlottenburg) shows XTB S.A. German Branch on a current register sheet, but the specific number quoted, HRB 269075 B, matches no sheet the register holds; that register is a company registry, not a financial regulator, so it can confirm the branch exists but never a trading licence. BaFin’s own company database separately confirms the same German branch, BAK 121520, BaFin-ID 10121520, as a Zweigniederlassung under section 73 WpIG with “Sonstige nach MiFID” permissions since 2008-07-09. The CNMV listing for the Spanish branch (XTB Sucursal) could not be checked at all: CNMV’s register can only be queried by Spanish tax number, and no NIF was extracted from the pages available to us, which is a limit of the register rather than a finding about the firm.

The Middle East entities

Dubai’s DFSA register confirms XTB MENA Limited under reference F006316, listed as an Authorised Firm. On the UAE side, the Capital Market Authority register confirms XTB Financial Services LLC across all three categories it claims, Category One (Dealing in Securities), Category Two (Dealing in Investments) and Category Five (Arranging and Advice), listing the company as CP-0001283, status Active, since 2024, with xtb.com given as its website. The register publishes that CP code rather than the individual licence numbers (20200000405, 20200000404, 20200000231) XTB quotes on its own pages, so the company is confirmed and those specific numbers are not. Dubai’s DED trade licence (1380709) for the same LLC has not been checked; that register only answers a human in a browser, so this is a gap in our checking rather than anything about the firm.

Belize, where the two published numbers disagree

The Financial Services Commission Belize LicenSys public register confirms XTB International Limited under registration number 6442514, licence type covering trading in securities as agent and principal and arranging transactions in securities, status Active, registered 2025-01-01. That is a different number from IFSC/60/413/TS/19, which reached us from our earlier review rather than from anything we read on XTB’s own pages, and LicenSys does not publish earlier IFSC-era numbers, so that figure was never verified.

PT XTB Indonesia Berjangka, and how it differs from the European entities

Indonesian oversight runs through a separate regime built on commodity futures rather than MiFID investment services. BAPPEBTI’s legality register confirms PT XTB Indonesia Berjangka (formerly PT Rajawali Kapital Berjangka) under licence 003/BAPPEBTI/SI/08/2020 as a Pialang Berjangka, with xtb.com given as its website. The firm’s own pages quote several adjacent numbers against BAPPEBTI, including a name-change reference, a PALN approval (02/BAPPEBTI/KP/12/2024) and an SPA approval (01/BAPPEBTI/SPA/07/2026); none of these match the number the register actually holds, so in each case the company is confirmed and the specific quoted number is not. Bank Indonesia’s register of licensed financial market participants confirms the same firm as a Foreign Exchange and Money Market Futures Commission Merchant, status Berizin (licensed), under letter 27/490/DPPK/Srt/B dated 23 July 2025, not the 28/151/DPPK/Srt/B the firm quotes; this Bank Indonesia listing covers money-market and foreign-exchange derivatives specifically, not a standalone futures broker licence. The exchange and clearing memberships, ICDX (196/SPKB/ICDX/DIR/III/2020) and Clearing Corporation membership (177/SPKK/ICH/III/2020), are confirmed on their respective member lists, but membership of an exchange or clearing house is not itself a licence to deal with clients. OJK’s in-principle approval (S-125/PM.02/2025) could not be checked at all: OJK answered our positive control but we hold no per-firm lookup URL for it.

What the warning-list search added

We searched 1,441 warning-list entries mirrored from CySEC, the FCA and the FSC Mauritius, and XTB appears on none of them. That is a clean result worth stating plainly, though it only covers the three regulators we mirror, not a global sweep.

This review scores XTB 8.3/10 on regulation, up from a prior score of 5.2/10 overall. That move reflects this review’s own assessment against current register evidence, not any change at the firm: XTB’s core claims, FCA, KNF/ESMA, DFSA, CySEC and BaFin, all confirm on the primary registers we checked directly, and the clean 1,441-entry warning-list search adds a positive finding the earlier review did not have. Where the picture is mixed, quoted licence numbers for Belize, the UAE and Indonesia frequently do not match what the underlying register actually holds against the confirmed company, and several items (CNMV, the Dubai DED trade licence, OJK’s approval) remain unchecked rather than confirmed.

How to Trade

XTB’s own UK fee page splits trading into two separate account types rather than one blended offering: a CFD account and a Stocks & ETFs account, each with its own commission structure, minimum order size and rulebook. Underneath both sits a shared instrument list that, according to the firm’s own root and about pages, covers forex CFDs (pairs such as AUD/USD, EUR/GBP, CHF/JPY), stock and ETF CFDs, index CFDs (UK100, S&P500, DAX, NIKKEI 225, WIG20), commodity CFDs (gold, natural gas, coffee, corn), and cryptocurrency CFDs, branded “Krypto Assets” on the German site. The German homepage also lists a newer options offer under a “Neu” tag, quantified there as 140 options on ETFs and US stocks such as Apple, Amazon and Nvidia.

The instrument count itself is not a single global figure. XTB’s UAE and UK pages advertise more than 7,000 instruments, while the firm’s own Indonesian-language pages for the same brand state 600 to 650-plus instruments. A trader comparing the offer across regions is looking at two different catalogues, not one number quoted two ways.

The CFD account XTB actually publishes rules for

On its UK fees page, XTB states the CFD account carries 0% commission on all CFD instruments, a minimum order size of 0.01 lot, a published minimum spread of 0.3, and a maximum leverage of 1:30. The same page lists negative balance protection and segregated client funds as “Available” on this account, and sets no minimum deposit. An earlier review of this firm, which we are restating rather than re-verifying, described a “Standard Account” with leverage up to 1:500 and spreads from 0.5 pips; that figure is not what XTB’s own current UK fees page shows for the CFD account, which caps leverage at 1:30. Where the two disagree, we are going by the page XTB itself publishes for the UK offering.

That same earlier review also described a Professional Account tier, unlocking higher leverage and tighter spreads for clients who meet two of three tests: ten or more significant transactions a quarter, a portfolio above €500,000, or at least a year of relevant financial-sector experience, plus a demo account carrying a $100,000 virtual balance. We have not checked either of those against XTB’s own pages in our evidence, so they are reported here as what the earlier review found, not as something we read ourselves.

Stocks, ETFs and XTB’s Investment Plans

The Stocks & ETFs account is fee-free up to a point: XTB’s fee page sets 0% commission on monthly turnover up to 100,000 EUR, rising to 0.2% (minimum 10 GBP) above that threshold, plus a 0.5% currency conversion fee on deposits or trades made in a currency other than the account currency. Custody is free below a 250,000 EUR portfolio value and charged at 0.02% per year (minimum £10) above it. The Investment Plans product, aimed at automated recurring buys across more than 1,300 ETFs, sets its own 15 USD minimum, allows up to ten simultaneous plans with no minimum holding period, and applies the same 100,000 EUR commission-free turnover threshold before the 0.2% (minimum 10 EUR) fee and possible 0.5% conversion charge kick in.

What XTB’s own pages say about how an order actually fills

XTB’s platform page is explicit that a placed order is not guaranteed to execute at the level a client set: “Order execution happens in open market. It depends on liquidity, order matching and is not guaranteed at specified price.” That applies to stop loss, take profit and pending orders alike, so a client relying on an exact trigger price should read that line as XTB declining to promise one.

Ownership terms differ for fractional positions. XTB’s risk disclaimer describes fractional shares as “an acquired from XTB fiduciary right to fractional parts of stocks and ETFs. FS are not a separate financial instrument. The limited corporate rights are associated with FS.” A client holding a fractional share holds a claim against XTB rather than the underlying stock directly, with reduced rights attached, such as voting, compared with a whole share.

The firm’s risk warning on the standard CFD product also varies by market: XTB’s UK site states 74% of retail investor accounts lose money trading CFDs with the provider, while the German site states 77% (“77% der Kleinanlegerkonten verlieren Geld”). The disclaimer on XTB’s South Africa-facing page separately states “losses can exceed deposits,” even though the UK CFD account page lists negative balance protection as available on that account: which of the two applies looks to depend on which XTB entity has onboarded the client, not on a single group-wide policy.

Trading XTB through MetaTrader 4 versus xStation 5

XTB runs its own proprietary platform, xStation 5, described on its root page as an “award-winning mobile application and web platform,” alongside MetaTrader 4 for desktop, tablet and mobile, complete with a strategy tester and Expert Advisors sourced from the MQL4 community. A rollover notice on XTB’s about page confirms pricing changes apply “in all offers on the xStation and MT4 platforms,” so the two are run as parallel access points to the same instrument set rather than separate products with separate terms. XTB is careful to disclaim responsibility for automated MT4 strategies: Expert advisor does not constitute financial advice. XTB MENA Limited does not provide advice and is not a financial advisor. A client running a third-party EA on MT4 is trading on XTB’s execution but entirely on their own judgment of the strategy.

Account Types

XTB does not sell trading challenges or funded-account tiers. Its own UK fees page describes a plain two-account split, a Stocks & ETFs account and a CFD account, with pricing that differs by what is actually being bought rather than by a membership tier. XTB also offers a separate Investment Plans product, detailed on its accounts page, and a demo account.

The Stocks & ETFs account

XTB’s UK fees page lists no minimum deposit for this account and a minimum investment of £1 (elsewhere on the same pricing material given as $10). Dealing itself is free up to 100,000 EUR of monthly turnover; above that threshold the firm’s fee page sets a commission of 0.2%, minimum 10 GBP, per transaction. A custody fee of 0.02% per year, minimum £10, applies only once a portfolio passes 250,000 EUR; below that line custody is free. A currency conversion fee of 0.5% applies whenever a deposit, investment or CFD conversion is made in a currency other than the account currency. The account runs on XTB’s own Mobile, Desktop and Tablet platform, per the same fee page.

What XTB charges on its CFD account

The CFD account carries no minimum deposit either. XTB’s UK fees page puts commission at 0% across all CFD instruments, gives a minimum spread of 0.3, a minimum order size of 0.01 lot, and states maximum leverage of 1:30, with negative balance protection and segregated funds both listed as available. Instrument counts differ sharply by region in the pages we fetched: XTB’s UAE and UK-facing material advertises “7,184+” or “7000+” instruments, while its Indonesian-language pages give figures of 600+ to 650+, so what a CFD account actually holds depends on which regional entity opens it.

An earlier review of XTB described a “Standard Account” with spreads from 0.5 pips and leverage up to 1:500, and a “Professional Account” offering tighter spreads and higher leverage to clients meeting two of three tests: roughly ten significant transactions a quarter, a portfolio above 500,000 EUR, or a year or more of professional experience in the financial sector. That leverage figure does not match what we found: XTB’s own UK fees page gives the CFD account’s maximum leverage as 1:30, not 1:500, so the higher number in the earlier review likely describes a different, non-UK entity in the XTB group rather than the account priced on the page we read.

Investment Plans

XTB’s Investment Plans page sets a minimum of $15 (or the account-currency equivalent) per plan, with up to ten plans running at once, no minimum holding period, and automated Auto Invest payments into a stated pool of 1,300+ ETFs. Setting up and running a plan is free on that page. Dealing charges mirror the Stocks & ETFs account: commission-free up to 100,000 EUR of monthly turnover, then 0.2% (minimum 10 EUR) above it, with the same 0.5% currency conversion fee able to apply on top when a foreign ETF is bought in a different currency.

Demo account

Our earlier review describes a demo account loaded with $100,000 in virtual funds, giving access to the same instrument range and real-time pricing as a live account, with no stated expiry. We have not independently confirmed these figures on a page of XTB’s own that we fetched, so they are reported here as the earlier review’s account, not XTB’s.

The cost of leaving an XTB account idle

None of the accounts above carry an ongoing fee while they are traded. XTB’s FAQ material is explicit that maintenance is free only if at least one purchase or sale has gone through in the preceding 365 days; miss that and the firm’s UK page charges a monthly maintenance fee of £10, given as 10 EUR on its other-market pages. That consequence is not consistent across XTB’s own regional pages, though: the English/Arabic UAE FAQ repeats the 10 EUR monthly charge for the same 365-day rule, while the Indonesian-language FAQ describes the account simply being deactivated after a year of inactivity, with no fee mentioned. Which of the two happens appears to depend on which of XTB’s own pages is read rather than on anything the accounts page states once.

Negative Balance Protection

What XTB’s own CFD account page says

XTB’s UK fees page sets out the CFD account’s terms in one place: no minimum deposit, a minimum order size of 0.01 lot, a minimum spread of 0.3, zero commission on CFD trades, maximum leverage of 1:30, and, alongside those figures, “negative balance protection available” together with “segregated funds available”. The page states that the protection exists and applies to the CFD account; it does not go on to describe the mechanics of how a negative balance would be reset or over what timeframe.

Where XTB’s own pages disagree on losses

Not every XTB page tells the same story about what happens when a position moves against a client. The risk disclaimer on the entity pages serving South Africa and Japan states that “losses can exceed deposits”, with no mention of the negative balance protection the UK CFD page advertises. Which of those two statements applies to a given client depends on which XTB entity onboards them, and the firm’s own site does not reconcile the two versions.

Execution risk that feeds into a breach

XTB’s platform page carries its own warning on how orders actually fill: “order execution happens in open market. It depends on liquidity, order matching and is not guaranteed at specified price.” That statement covers stop losses as much as entries. A stop placed to close a losing position before the account turns negative can still be filled through the level it was set at if the market gaps, which is precisely the scenario negative balance protection is meant to catch rather than prevent.

A leverage figure the earlier review reported does not match XTB’s current page

An earlier review of XTB (restated here, not independently confirmed) described a Standard account with leverage “up to 1:500” and negative balance protection as one of its features. XTB’s own current UK fees page instead caps the CFD account’s maximum leverage at 1:30. That is a large difference in how much a single adverse move can draw down an account before any protection is even tested, so the 1:500 figure should not be read across to the account XTB’s own UK page currently describes. The same earlier review also described a Professional account, open to clients meeting two of: ten significant transactions a quarter, a portfolio above €500,000, or a year of relevant financial-sector experience, offering higher leverage and tighter spreads than the standard tier; XTB’s own fetched pages do not repeat those terms, so they are reported here only as what the earlier review said, not as confirmed current terms.

The loss-rate disclosure XTB attaches to CFDs varies by site

XTB’s own standard CFD risk warning gives different figures depending on which country site is showing it: “74% of retail investor accounts lose money” on the UK site, against “77% der Kleinanlegerkonten verlieren Geld” on the German site. Both numbers come from XTB’s own disclosures, just for different national audiences, and both describe the same population that negative balance and drawdown rules exist to catch once a trade goes wrong.

Indonesian clients sit under a different regime

PT XTB Indonesia Berjangka trades under licences from BAPPEBTI, OJK and Bank Indonesia as a commodity futures broker, a different regulatory regime from the KNF, FCA and CySEC MiFID framework that covers XTB S.A. and XTB Limited. The negative balance protection and segregated-funds language on XTB’s UK CFD page describes the UK entity’s terms; it says nothing about what applies to a client of the Indonesian futures brokerage, and nothing in the material we reviewed carries that protection across to it.

Trading Instruments

XTB’s own pages list CFD instruments across forex, indices, commodities and cryptocurrencies, with examples given as AUD/USD, EUR/GBP and CHF/JPY for forex, UK100, S&P500, DAX, NIKKEI 225 and WIG20 for indices, and gold, natural gas, coffee and corn for commodities. The German site adds a “Krypto Assets” line with Bitcoin, Uniswap, Ripple and Dogecoin cited as examples, and lists an options offer flagged “Neu” (New), naming Apple, Amazon.com and NVIDIA, elsewhere quantified on the same site as “140 Optionen auf ETFs und US-Aktien”. Separate from CFDs, the firm’s Stocks & ETFs account gives direct access to shares (Tesla, Amazon, Apple and Netflix are the examples used) and ETFs from providers including iShares, Vanguard, Lyxor and Amundi.

How many instruments XTB actually offers depends on which country site is read

The regional pages disagree sharply on the scale of the offering. The UAE homepage claims “7000+ financial instruments”, matching the figure used on the UK-facing contact page, which separately states “4500+ securities from EU and USA” for stocks alone. The Indonesian-language pages instead claim “650+” or “600+” instruments for the same broker. That is roughly a tenfold gap between what the UAE/UK pages and the Indonesian pages advertise, and nothing in the pages we fetched explains the difference by account type or entity. A reader comparing markets should treat these as separate, entity-specific figures rather than a single global instrument count.

CFDs and direct ownership are not the same product

XTB runs two account types side by side: a CFD account, with 0% commission on all CFD instruments and a minimum spread of 0.3 stated on the firm’s UK fees page, and a Stocks & ETFs account for buying the underlying shares and funds. The CFD account carries a stated maximum leverage of 1:30 on that same UK page. A third-party review reported leverage “up to 1:500” on XTB’s Standard and Professional accounts; we did not find that figure on the fetched XTB pages, and it directly contradicts the 1:30 ceiling the UK fees page itself gives, so it should be read as applying, if at all, to an account or entity the UK page does not cover, not to what UK retail clients get.

What owning a fractional share actually means at XTB

For stocks bought below whole-share size, XTB’s own legal and risk disclaimer text defines a Fractional Share (FS) as “an acquired from XTB fiduciary right to fractional parts of stocks and ETFs,” adding that “FS are not a separate financial instrument” and that “the limited corporate rights are associated with FS.” In practice, that means a client who buys a fraction of a share holds a claim against XTB rather than direct title to the underlying stock, and gets reduced corporate rights, such as voting, compared with a client who holds a full share outright. The firm’s fees page sets the minimum investment value on stocks at 10 USD, low enough that fractional holdings will be common for smaller accounts.

The Investment Plans product and its ETF range

Alongside individual stock and ETF purchases, XTB’s accounts page describes Investment Plans: automated recurring purchases across up to 10 simultaneous plans, no minimum holding period, and access to “1300+ ETFs.” A plan can be opened from 15 USD (or the account currency equivalent), and the same page states plans are free to set up and run. That commission-free treatment has a ceiling, though: XTB’s fees page for Investment Plans caps it at 100,000 EUR of monthly turnover, above which a 0.2% commission (minimum 10 EUR) applies, and a further 0.5% currency conversion fee can apply on top for foreign-denominated ETFs. The 0% headline commission on the CFD account has no such published threshold on the pages we read, but the Stocks & ETFs commission of 0.2% (minimum 10 GBP on the UK page) applies the same way above 100,000 EUR of monthly turnover, with custody itself free below a 250,000 EUR portfolio and charged at 0.02% per annum (minimum £10) above it.

A promotion on one regional page, not described elsewhere

The UAE homepage advertises “Start Your investment with 10 free EMAAR shares.” We found this on the UAE site only; the pages we fetched for other regions describe the CFD and Stocks & ETFs accounts in terms of spreads, commissions and custody thresholds and say nothing about a share giveaway, so we cannot say whether the promotion is UAE-specific or simply absent from the other pages in our evidence.

Indonesia trades under a different regime entirely

PT XTB Indonesia Berjangka’s asset offering sits under a separate regulatory structure from the EU/UK CFD and investing accounts described above: BAPPEBTI’s register lists the firm’s licence as a Pialang Berjangka (commodity futures broker), a different framework from the MiFID-based CFD business run by XTB S.A. and XTB Limited. Indonesian clients trading under that entity are working within commodity-futures rules rather than the EU investor-compensation and asset-segregation framework that applies to the European entities, which is a distinction in the protections attached to the assets traded, not just in naming.

This review scores XTB’s fees at 9 out of 10, up from a previous overall score of 5.2 to a current 7.7. The fee figures behind that score come from XTB’s own UK fees page: 0% commission on all CFD instruments, free deposits, withdrawals free above 50 USD, and stock/ETF trading free up to 100,000 EUR of monthly turnover. Regulation, at 8.3, rests on the confirmed FCA, KNF/ESMA, DFSA, CySEC, Belize FSC, BaFin and UAE CMA entries set out in the regulation section; asset breadth itself is not one of the five scored criteria, so the instrument-count gap between regional pages does not move this section’s number, but it is the kind of inconsistency a reader comparing XTB across countries should weigh for themselves.

Education & Analysis

XTB scores 6.5 out of 10 on platform in this review. Our previous score for this broker was 5.2 out of 10 overall, this review scores 7.7 out of 10, and the platform criterion is one of the pieces that moved: the pages we fetched describe a named proprietary platform, a modern web and mobile app, and MetaTrader 4, which is more tooling detail than the earlier version of this review had in front of it.

xStation 5, XTB’s own platform

XTB’s UK root page describes xStation 5 as an “award winning mobile application and web platform.” The platform pages we fetched add that the web and mobile app includes Stop Loss, Take Profit and Pending orders, an investment calculator and market sentiment tools, and that it is rated 4.7 out of 5 on the App Store and 4.5 out of 5 on Google Play. Those ratings are self reported figures from XTB’s own platform page, not a score we independently verified on either app store.

The platform pages also carry a plain warning about how orders actually fill. The position management page states: “Order execution happens in open market. It depends on liquidity, order matching and is not guaranteed at specified price.” That line applies to the Stop Loss, Take Profit and Pending orders the same page advertises as features, so a client setting an exit level should read it as a limit on what those tools promise, not just as boilerplate.

MetaTrader 4 alongside xStation

XTB also offers MetaTrader 4, in desktop, tablet and mobile versions for iOS and Android, with a strategy tester and Expert Advisors drawn from the MQL4 community. One rollover notice on the UK about page confirms the two platforms run side by side, saying offers are “available in all offers on the xStation and MT4 platforms.” The MT4 page carries its own disclaimer specific to automated trading: Expert advisor does not constitute financial advice. XTB MENA Limited does not provide advice and is not a financial advisor. That means a client running an Expert Advisor from the MQL4 community is doing so without any review or endorsement from XTB, on either the strategy or its results.

What the fee and account pages say about analysis tools

The fee pages we read list Mobile, Desktop and Tablet as the available platform types for both the Stocks and ETFs account and the CFD account, with no separate charting or research product named on either page. The Investment Plans page describes up to 10 simultaneous plans with automated Auto Invest payments and access to over 1,300 ETFs, again without naming any dedicated charting package attached to that product. We have not fetched a page from XTB describing a market scanner, an economic calendar, or a research and signals product as a distinct named feature, so we are not able to report on one here. That silence is a gap in the pages we pulled, not a finding that XTB has no such tool.

Where XTB’s own numbers disagree with each other

Two contradictions surfaced inside the evidence itself and belong here because they touch what a client relying on the platform for pricing information would see. XTB’s German site displays the standard CFD risk warning as “77% der Kleinanlegerkonten verlieren Geld,” meaning 77% of retail investor accounts lose money, while the UK site’s equivalent warning reads 74%. Both figures come from XTB’s own sites, just different country versions of the same site, so the two should not be averaged or treated as one global number.

Separately, the earlier review this one rewrites gave a Standard Account leverage figure of “up to 1:500,” a figure that reached us only from that earlier review and that we did not confirm on any XTB page in our evidence. XTB’s own UK fees page instead states the CFD account’s maximum leverage as 1:30. Where the two disagree, we are reporting what XTB’s own current UK page says, since that is the page we actually read.

Special Offers

The clearest promotional claim we found sits on XTB’s own UAE homepage, which advertises “Start Your investment with 10 free EMAAR shares” to prospective clients browsing that market. The page states the offer plainly but we did not fetch a dedicated terms-and-conditions page for it, so eligibility rules, qualifying deposit size, holding periods or any clawback conditions attached to those shares are not things we can report on. What we can say is limited to the headline claim itself and the page it appears on.

What XTB’s Investment Plans page offers instead of a discount

Away from that one promotional banner, the pricing structure XTB publishes for its Investment Plans reads more like a standing fee design than a limited-time offer. The firm’s accounts page states Investment Plans are free to set up and run, require no minimum investment period, allow up to 10 simultaneous plans, and give access to more than 1,300 ETFs through automated Auto Invest payments. The same page states the underlying stock and ETF turnover is commission-free up to 100,000 EUR in monthly turnover, with a 0.2% charge (minimum 10 EUR) applying above that threshold, and a separate 0.5% currency conversion fee that can apply on foreign ETFs. None of that is framed on the page as a promotional credit or a sign-up bonus; it is presented as the ordinary fee table for the product, and we report it here only because a reader comparing “offers” across brokers needs to know that XTB’s main cost advantage on this account type is structural pricing rather than a redeemable bonus.

A demo account, reported second-hand

Our earlier review described XTB as providing a demo account with a $100,000 virtual balance, access to all instruments, real-time data and no stated expiration. We did not fetch a demo-account page ourselves in this pass, so this detail is carried over from that prior review rather than confirmed against XTB’s current site, and we are not able to verify the balance figure or the no-expiration claim independently.

XTB’s UAE homepage also carries a self-reported award, naming the firm “Brokerage House of the Year 2025” from Invest Cuffs. That is a marketing credit the firm chose to display rather than any register finding, and it says nothing about deposit bonuses, spread discounts or cashback of the kind “special offers” usually implies. Beyond the EMAAR share promotion, the Investment Plans fee structure, and the demo account carried over from the earlier review, the pages we fetched for this catalogue did not surface any other named promotion, referral bonus or time-limited discount on XTB’s site.

Opening an Account

Which company actually opens the account depends on where the applicant lives. The UK site puts UK clients onto XTB Limited, authorised and regulated by the Financial Conduct Authority under FRN 522157, a firm the FCA register confirms as Authorised, effective 17/01/2011, with Companies House number 07227848. EU clients sit with XTB S.A., which the ESMA register of investment firms and credit institutions confirms as an Active investment firm supervised by Poland’s KNF, authorised 08/11/2005. UAE applicants can be onboarded to XTB MENA Limited, confirmed on the DFSA public register under reference F006316, or to XTB Financial Services L.L.C., which the UAE Capital Market Authority register confirms as an active licensed company (CP-0001283) across three licence categories. Clients routed to the international offering go to XTB International Limited, confirmed on the Belize Financial Services Commission’s LicenSys register under registration number 6442514. Indonesian applicants sign up with PT XTB Indonesia Berjangka, confirmed on the BAPPEBTI legality register under licence 003/BAPPEBTI/SI/08/2020, a commodity-futures brokerage regime rather than the MiFID framework the European entities operate under.

Account types XTB opens

The UK fee page lists two core account types. The CFD account carries no minimum deposit, charges 0% commission on CFD trades, sets a minimum order of 0.01 lot, quotes a minimum spread of 0.3, and caps leverage at 1:30. The Stocks & ETFs account also opens from 0 GBP, is commission-free up to 100,000 EUR of monthly turnover, and carries no custody charge below a 250,000 EUR portfolio. An earlier review of this firm reported a separate Standard account structure quoting leverage up to 1:500 and a demo account preloaded with a $100,000 virtual balance and no expiry; those figures are the earlier review’s, not something on the UK fee page reviewed here, and the leverage figure in particular does not match the 1:30 cap the UK page states for the CFD account. Clients can also open an Investment Plan from 15 USD or the account currency equivalent, running up to 10 plans at once across a stated 1,300+ ETFs, with no minimum holding period.

Qualifying for a Professional account with XTB

An earlier review of this firm reported that upgrading to a Professional account has no separate minimum deposit but does have a qualification test: the applicant needs to meet two of three conditions, executing an average of 10 significant-size transactions per quarter, holding a portfolio worth more than €500,000, or having worked at least a year in a relevant financial-sector role. That test was not found on the pages fetched for this review, so it is reported here as what the earlier review found rather than as XTB’s own published wording.

The identity checks XTB ties to funding

XTB’s own UK fees page states that card payments “must be made from a card issued in the client’s name” and that the account can only be funded by “a bank account in the client’s name” matching the country of residence given at signup. The same page is explicit that withdrawals run the other way too: “withdrawals can only be made to a bank account in the name of a client, previously added in the Client Office,” and that “XTB is not responsible for delays or fees that may be charged by a bank.” In practice this means the name on the funding card or account, the residency declared at onboarding, and the bank account nominated for withdrawal all have to line up before money moves either way.

Who XTB won’t take on

One of the firm’s own pages states plainly that its content is “not authorized by the Comissão de Valores Mobiliários (CVM) or the Brazilian Central Bank (BCB),” ruling Brazil residents out of that page’s offering. Beyond that single carve-out, an earlier review of this firm reported that it could not find a published list of restricted or excluded countries anywhere on xtb.com’s homepage, legal, terms, or legal-document pages when it checked, using an Indonesian exit point, on 27 July 2026. That is a gap in what the earlier review managed to find on the site, not a claim that XTB serves every jurisdiction without limit, and applicants outside the markets named above should expect the specific entity and terms offered to them to depend on the country they declare at signup.

Deposits & Withdrawals

Bank transfer, card payment and (per the earlier review of this firm, not confirmed on the pages we fetched) e-wallets are the deposit rails on offer. On the pages we did fetch, XTB’s own fee tables describe both bank transfer and card deposits as free of charge, with the caveat that the client’s own bank or card issuer may still apply its own charge on top. Deposits made in a currency other than the account currency carry a 0.5% conversion fee, the same rate the firm’s fee page applies to CFD currency conversions generally.

Both rails come with a name-matching condition written into the fee pages themselves: a card must be issued in the client’s name from a bank account matching their country of residence, and a bank transfer must be from a bank account in the client’s name matching their country of residence. Card deposits post instantly on the firm’s own description; bank transfers carry no stated processing time on the deposit side.

What XTB charges to withdraw

The UK fee page sets a threshold rather than a flat fee: withdrawals above 50 USD are free, and anything below that draws a flat 30 USD charge, which on a small withdrawal can eat most or all of what’s being taken out. The Indonesian-market fee page runs the same shape at different numbers: free above Rp1,000,000 or free above $50 on a dollar account, with a Rp35,000 charge below the rupiah threshold and a $2 charge below the dollar one. An earlier review of this firm quoted a $20/€20/£20 withdrawal fee below a $50/€50/£50 minimum; that figure does not match what the firm’s current UK fee page shows, so we’re not carrying it forward.

Processing time for bank transfer withdrawals is stated on the UK fee page as same business day if requested before 1pm, next business day if requested after, with the full cycle taking up to three business days. The same page restricts withdrawals to “a bank account in the name of a client, previously added in the Client Office,” and states plainly that XTB is “not responsible for delays or fees that may be charged by a bank.” A client cannot route funds to a third-party account, and any delay or charge their own bank applies on the receiving end is on them, not the firm.

The inactivity fee, and where XTB’s own pages disagree on it

Account opening and maintenance is advertised as free on the firm’s general fees page, but that claim carries a condition buried in the FAQ: it’s free only if the client has made at least one purchase or sale within 365 days. Miss that window and a monthly charge kicks in, quoted on the UK page as 10 GBP a month and on other-market pages as 10 EUR a month.

What happens next differs depending on which of the firm’s own regional pages is read. The English/Arabic FAQ states the same 365-day rule triggers a monthly 10 EUR charge. The Indonesian-language FAQ, describing what reads as the identical rule, says instead that the account is simply deactivated, with no fee mentioned. Both pages are the firm’s own; they don’t agree with each other on the consequence of not trading for a year, so which one applies likely comes down to which entity and region actually onboards the client.

Two further charges sit on the investing side rather than the CFD side. A custody fee of 0.02% a year, minimum £10, applies to Stocks & ETFs holdings once the portfolio passes 250,000 EUR, and is free below that. An investing commission of 0.2%, minimum 10 GBP, applies once monthly turnover on stocks passes 100,000 EUR, and is 0% below it. CFD trading itself, by contrast, is quoted flat at 0% commission regardless of turnover.

TrueBroker scored this firm 5.2 out of 10 in our last review; this one scores 7.7. The fees component of the new score sits at 9, and the material above is most of why: free deposits on both major rails, a withdrawal fee that only bites below a stated threshold rather than on every transaction, and 0% commission on CFDs itself. The score is our current assessment against current evidence, not a claim that the firm’s pricing has changed since the last review.

Customer Support

XTB scores 8 out of 10 on support in this review, up from a previous 5.2/10 overall for the broker. That overall move to 7.7/10 rests mainly on fees and regulation, which this review scored 9 and 8.3, but the support channels the firm publishes are dense enough to carry their own number.

How to reach XTB

The channels differ by which XTB entity a client sits under. XTB’s UK page lists email at ukservice@xtb.co.uk and a phone line at +44 (0)20 3695 3086, both described as 24/5 support, alongside a separate sales line at uksales@xtb.com and a compliance line at compliance@xtb.co.uk. The UAE CMA entity, XTB Financial Services LLC, publishes xtbsupport@xtb.ae, a phone number at +971 44905000 also described as 24/5 support, and a toll free UAE number at 800 982 823. The UAE DFSA entity, XTB MENA Limited, has its own separate line at +971 43768202. Indonesia’s site gives support@xtb.id and 021 50151888 for general support, and a distinct line, 021 5032 3718, and email, compliance@xtb.id, for complaints, with the further option to escalate to pengaduan.bappebti.go.id, the Indonesian regulator’s own complaints portal. A client should use the contact details tied to the entity that actually onboarded them rather than whatever address happens to load, since these figures do not overlap between entities.

Chat, hours and how XTB describes its own coverage

XTB’s about page states customer service covers every working day from 07:00 to 24:00, in 18 languages, from offices in more than 12 countries on three continents. The same page elsewhere describes the team as working “24 hours a day for a good 5 days a week.” Live chat is confirmed on the firm’s own pages as an available channel, and Indonesia’s contact page describes chat as available 24/5. XTB’s contact pages give physical addresses alongside the phone and email details: Level 9, One Canada Square, Canary Wharf, London for the UK entity; Unit 104, The Offices 5, One Central, DWTC Dubai for the CMA entity; Office 613, Level 6, Liberty House Building, DIFC, Dubai for the DFSA entity; and Treasury Tower, Lantai 09 Unit N, District 8 SCBD Lot 28, Jakarta Selatan for the Indonesian entity.

One thing worth flagging on how our evidence was gathered: the page fetched under the UK country folder for XTB’s contact and help center content returned Indonesian language content branded “XTB Indonesia” rather than UK specific material. That points to a geo routing gap in how our evidence fetched pages by country code, not a finding about XTB’s actual support setup, so the entity and address printed on each page, rather than the folder it came from, is what should be trusted.

Terms that bind a client who complains or stops trading

XTB’s FAQ ties support to money in a way that matters more than the “free account maintenance” headline suggests. The account maintenance clause states an account is free only if at least one purchase or sale transaction has been made within 365 days. If not, a monthly fee of 10 GBP is charged in the UK, or 10 EUR in other markets. A client who opens an account, contacts support, and then doesn’t trade for a year gets billed regardless. XTB’s own pages disagree on what this same rule means depending on which language version is read: the English and Arabic version of the UAE FAQ states the 10 EUR monthly fee applies after 365 days of inactivity, while the Indonesian version of the same FAQ describes the account simply being deactivated, with no fee mentioned for the identical condition.

On withdrawals, a support complaint about a delayed or reduced payout runs into a clause on XTB’s own fees page: “withdrawals can only be made to a bank account in the name of a client, previously added in the Client Office… XTB is not responsible for delays or fees that may be charged by a bank.” That puts the cost and delay of a bank’s own processing on the client, with no recourse against XTB for it. The UK fees page also sets a flat 30 USD withdrawal fee below a 50 USD threshold, while Indonesia’s fees page sets separate flat fees for its own currency accounts, Rp35.000 below Rp1.000.000, or 2 USD below 50 USD on a dollar account. A support query about a small withdrawal being reduced by a flat fee is answered by these clauses directly, not by anything in the support channel itself.

For Indonesian clients specifically, complaints escalate outside XTB altogether: BAPPEBTI’s own complaints portal, pengaduan.bappebti.go.id, is the stated escalation route once the compliance line at compliance@xtb.id has been tried. That is a regulator administered channel, distinct from anything XTB itself runs, and it is not published for any other jurisdiction in the pages checked here.

We searched 1441 warning list entries mirrored from the FCA, CySEC and the Mauritius FSC, and XTB appears on none of them. That is a clean result worth noting alongside the support picture, though it covers only the three lists mirrored here, not every regulator globally.

Prohibited Countries

XTB does not publish a single list of countries it will not onboard. What the firm’s own pages show instead is a patchwork: one explicit national exclusion stated on an entity page, funding rules that tie an account to a specific bank or card jurisdiction, and a group structure that routes a client to a different regulated entity depending on where they say they live.

The one country XTB names as excluded

The South Africa-facing page states its content was not built for, and its brokerage is not authorised for, Brazil. In the firm’s own wording, the entity there is “not authorized by the Comissão de Valores Mobiliários (CVM) or the Brazilian Central Bank (BCB)”. That is the only country-level exclusion we found stated in the firm’s own words anywhere in our evidence.

What the earlier review reported, and what our own crawl turned up

Our earlier review looked for a restricted-country list across XTB’s homepage, legal, terms and legal-documents pages, via an Indonesian exit, and reported finding none. That is the earlier review’s finding, not something we verified ourselves on the pages fetched for our evidence, and it dates from a single check run through one exit point rather than a search of every jurisdiction’s version of the site.

Separately, our own crawl turned up something that cuts the other way on how reliable geographic routing is here at all: a UK (“gb”) contact and help-centre page returned content branded “XTB Indonesia” rather than anything UK-specific. If the site’s own geo-routing can serve the wrong country’s content to a UK-tagged request, a one-off check for a published exclusion list, run through a single exit, cannot be treated as settling whether other countries are blocked elsewhere in the group’s routing.

Access gated by identity documents, not by a nationality list

Where XTB does restrict who can move money, it does so through funding rules rather than a country list. The UK fee page states that a bank transfer must be from a bank account in the client’s name matching their country of residence, and that card payments likewise require a card issued in the client’s name from a bank account matching their country of residence. Withdrawals are limited the same way: funds go only to “a bank account in the name of a client, previously added in the Client Office”, with XTB stating it is “not responsible for delays or fees that may be charged by a bank” along the way. Together these rules mean a client whose card, bank account and stated country of residence do not line up can be blocked from funding or withdrawing, regardless of whether their actual country appears on any published exclusion list.

Which entity a client actually deals with depends on where they are

The group runs several separately licensed entities rather than one global broker, and each is confirmed on a different regulator’s own register: XTB Limited on the FCA register under FRN 522157, XTB S.A. on the KNF/ESMA register in Poland, XTB International Limited on the Belize FSC’s LicenSys register, XTB MENA Limited on the DFSA register, XTB Financial Services LLC on the UAE Capital Market Authority register, and PT XTB Indonesia Berjangka on BAPPEBTI’s legality register together with a Bank Indonesia derivatives-broker listing. A client is not simply included or excluded by nationality; which of these entities takes them on, and so which regulator and compensation regime actually covers their account, depends on the country the client is routed to when they sign up. Nothing in the pages fetched for our evidence sets out the rule that decides that routing.

Conclusion

XTB’s regulatory footprint checks out where it can be checked. The FCA register confirms FRN 522157 for XTB Limited, authorised since 17/01/2011, with Companies House number 07227848 attached. The ESMA register of investment firms shows XTB S.A. as an active investment firm supervised by Poland’s KNF since 08/11/2005. The DFSA register confirms XTB MENA Limited under reference F006316. The Belize Financial Services Commission’s LicenSys register confirms XTB International Limited at registration number 6442514. The CySEC register confirms XTB Ltd under licence 169/12. In the UAE, the Capital Market Authority register confirms XTB Financial Services LLC as CP-0001283, though the register publishes that CP code rather than the three licence numbers the firm quotes on its own pages, so the company is confirmed there and the numbers are not. The same pattern shows up in Indonesia: BAPPEBTI’s legality register confirms PT XTB Indonesia Berjangka under licence 003/BAPPEBTI/SI/08/2020, but the further numbers the firm quotes for OJK approval, Bank Indonesia and two BAPPEBTI approvals either do not match what the registers hold or could not be checked at all. None of this reads as a broker operating outside its licences. It reads as a firm quoting internal reference numbers that do not always line up with the ones its regulators publish, across a lot of entities and a lot of markets. We also ran this firm through 1,441 warning list entries mirrored from CYSEC, the FCA and the FSC Mauritius, and it appears on none of them.

What XTB charges

The firm’s own UK fees page states 0% commission on CFD trading, a minimum CFD spread of 0.3, and no minimum deposit to open a CFD account. Stocks and ETFs carry 0% commission up to 100,000 EUR of monthly turnover, rising to 0.2% (minimum 10 GBP) above that, and custody is free below a 250,000 EUR portfolio, rising to 0.02% a year (minimum £10) above it. Deposits by bank transfer and card are free on the firm’s own fee tables. Withdrawals are free above 50 USD and cost 30 USD below that threshold, on the same UK page, and the Indonesian fee page sets its own small withdrawal fee below Rp1,000,000 or $50 depending on account currency. A currency conversion fee of 0.5% applies where the deposit or CFD conversion currency differs from the account currency. Investment Plans are free to set up and, per the firm’s accounts page, commission free up to the same 100,000 EUR monthly turnover threshold.

Account maintenance is advertised as free, but the firm’s own FAQ on its UK page states that this holds only if at least one purchase or sale transaction has been made within 365 days, otherwise a monthly fee of 10 GBP (10 EUR elsewhere) applies. The Indonesian language version of the same FAQ describes the consequence of the same 365 day inactivity rule differently, stating the account is simply deactivated rather than charged, which we note only because the firm’s own pages disagree with each other on it.

Platform and instruments

XTB runs its own xStation 5 platform across web, desktop, mobile and tablet, alongside MetaTrader 4 for clients who want Expert Advisors and a strategy tester. The firm’s UK page lists CFDs on forex, indices, commodities and cryptocurrencies, alongside real stocks and ETFs, and the app carries a 4.7/5 rating on the App Store and 4.5/5 on Google Play by the firm’s own account. Instrument counts vary sharply by region on the firm’s own pages, from “7000+” on the UAE and UK sites to “650+” or “600+” on Indonesian language pages, which is not a small rounding difference and is worth knowing before assuming one global product.

Where the firm’s own pages disagree with each other

The UK homepage states “£120,000 FSCS Money protection” in one stat tile and “up to £85,000 per person” in its own FAQ further down the same page, two different figures for the same compensation scheme on the same page. The standard CFD risk warning reads “74% of retail investor accounts lose money” on the UK site and “77%” on the German site. The UK CFD account page states a maximum leverage of 1:30, which is the FCA retail leverage cap. An earlier published review we are revisiting quoted leverage “up to 1:500” for a Standard account; the firm’s own current UK fee table does not support that figure for UK retail clients, so we treat the higher number as applying, if anywhere, to a non-UK entity outside what we fetched. That same earlier review also quoted specific flat withdrawal fees and a different Belize regulator name and licence number for XTB International Limited than the firm’s own current page states, so we are restating this section from what the firm’s own pages and the registers show now, not from the older figures.

This review scores XTB 7.7 out of 10, up from our earlier 5.2. The move reflects a fuller regulation picture across a large number of entities, none of which turned up on a warning list, set against a fee schedule the firm’s own pages spell out clearly, weighed against a platform score held down by inconsistencies between the firm’s own pages on protection limits, leverage and inactivity fee treatment. It is our assessment of the same broker against a different set of checks, not a change in how XTB itself operates.

XTB gives traders a zero commission CFD account with no minimum deposit, an FCA licensed entity for UK clients alongside a spread of other national regulators, and a set of published fees that are mostly plain, sitting alongside a pattern of the firm’s own pages contradicting each other on compensation limits, leverage and inactivity charges, for an overall score of 7.7 out of 10.

FAQ