Capital Index review.

Overview

TrueBroker is a free broker safety checker, and this page is our review of Capital Index, scored 4 out of 10 across regulation, fees, platform, support and reviews. Our previous review of this firm scored it 4.6 out of 10. This review is not a claim that Capital Index got worse: it is our assessment, built from register checks the earlier version did not carry out, and those checks changed the picture on regulation and support in particular.

What the FCA register register actually shows for Capital Index

Our earlier review states that Capital Index (UK) Ltd is authorised and regulated by the Financial Conduct Authority under FRN 709693. We searched the FCA register register directly and FRN 709693 does exist, but it is held by “VANTOS MARKETS (UK) LIMITED”, not Capital Index. The Companies House record for company number 09532185, the number the firm itself has published, shows why: the company traded as CAPITAL INDEX (UK) LIMITED from 8 April 2015 to 5 February 2026 and has since been renamed VANTOS MARKETS (UK) LIMITED, status Active, registered office 75 King William Street, London EC4N 7BE. The FCA entry against that same company number is continuous, effective 4 December 2015, so the authorisation itself was not cancelled or reissued. Vantos Markets’ own site, vantosmarkets.co.uk, describes itself as “formerly Capital Index (UK) Limited” under that same number and FRN. So the licence chain holds, but the name on the FCA register today is not Capital Index, and a reader checking the register the way we did will not find a firm by that name there.

On the Bahamas side, we searched the Securities Commission of the Bahamas register and found Capital Index (Global) Limited on its Securities Industry Act registrant list as at 31 August 2026, registered for dealing in capital market instruments as agent or principal, arranging deals in capital market instruments, and trading CFDs. That confirms the company. The registration number the firm quotes, SIA-F199, is not something we could check against that register, because the register we searched publishes no registration-number column at all: the company is confirmed, the number is not. A separate company registration, 201024 B in the Commonwealth of the Bahamas, is not checked at all, because the Bahamas Registrar General charges for each company search, which we do not pay; that is a gap in our checking, not a finding about the firm. Before recording any of this as an absence rather than a broken search, we ran a positive control against a firm we knew was listed on each of the four registers we queried.

A website that stopped updating in 2022

Every country page we fetched from capitalindexglobal.com carries the same HTML comment: Mirrored from www.capitalindex.com/bs/eng/pages/home by HTTrack Website Copier/3.x, Wed, 02 Nov 2022, across all ten country versions we pulled. Requests to that site’s robots.txt and sitemap.xml both return the same mirrored homepage rather than an actual robots file or sitemap, and the homepage itself carries only five internal links. That means the fees, account terms and SIA-F199 number displayed there describe the firm as it stood almost four years ago, not as it stands now. The original capitalindex.com domain does not serve at all, while login.capitalindex.com still serves a portal titled “Login Portal – Capital Index (UK).” Every FCA, regulation, licence and about page we tried to reach on capitalindexglobal.com from a UK exit returned “Page Not Found,” and the same was true for accounts, platforms, fees, contact, markets, terms and risk-warning pages across the UK, UAE, Indonesian and Australian versions of the site. The FCA licence claim and the account terms below rest on our earlier review’s reading of the old site, not on anything we could load ourselves.

That stale mirror also contradicts our earlier review on a specific point: our earlier review says it could not find a published restricted-country list and that an earlier version’s list could not be tied to anything the broker publishes. The geo homepage we fetched does publish one, naming close to 35 jurisdictions including Iran, “Korea (the Democratic People’s Republic of)” and the “Syrian Arab Republic,” among others, as excluded from the firm’s investment services. The same homepage also describes Capital Index as offering “Financial Spread Betting,” a product our earlier review’s account and terms breakdown never mentions.

What Capital Index charges and what its accounts look like

Per our earlier review, the Advanced account has a $100 minimum deposit, spreads from 1.4 pips, leverage up to 1:30, and no commission; the Pro account has a $1,000 minimum, spreads from 1.0 pips, leverage up to 1:100, and no commission. The mirrored geo homepage instead advertises a “New Pro account” with a $10,000 minimum deposit and leverage up to 200:1. Those are different terms for what appears to be the same tier, and we cannot resolve the conflict from what we have. On withdrawals, our earlier review reports that clients can only withdraw using the same method they deposited with, capped at the amount of the original deposit, with profits above that available through another method; it also reports that negative balance protection can be withdrawn by the broker if it judges a client to have violated its own terms.

The warning-list check

We searched 934 warning-list entries mirrored from CySEC, the FCA and the FSC Mauritius, and Capital Index appears on none of them. That covers only the regulators we mirror, not every regulator worldwide, but it is a clean result worth recording alongside the register findings above.

Overview Table

Facts List

• FCA FRN 709693, the number the firm quotes for itself, is held on the FCA register by “VANTOS MARKETS (UK) LIMITED,” not by any Capital Index entity.
• Companies House company number 09532185 shows a rename from CAPITAL INDEX (UK) LIMITED to VANTOS MARKETS (UK) LIMITED effective 5 February 2026, with the FCA authorisation continuous across that rename.
• The Securities Commission of the Bahamas register confirms Capital Index (Global) Limited as a registrant as at 31 August 2026, but publishes no registration-number field, so SIA-F199 itself is not verifiable there.
• A separate Bahamas company registration, 201024 B, is not checked, because the Bahamas companies registry charges for each search.
• Every country page fetched from capitalindexglobal.com is a mirror taken by HTTrack on 2 November 2022, per the HTML comment on the page itself.
• capitalindexglobal.com’s robots.txt and sitemap.xml both return the mirrored homepage rather than an actual robots file or sitemap.
• capitalindex.com does not serve; login.capitalindex.com still serves a portal titled “Login Portal – Capital Index (UK).”
• All FCA, regulation, licence and about pages probed on capitalindexglobal.com from a UK exit, and all deeper account, platform, fee, contact, market and terms pages across four probed countries, returned “Page Not Found.”
• The firm’s geo homepage publishes a restricted-country list naming close to 35 jurisdictions, contradicting our earlier review’s statement that no such list could be found.
• We searched 934 warning-list entries mirrored from CySEC, the FCA and FSC Mauritius, and Capital Index matched none of them.

Key Takeaways

Why the score moved

Our previous review of Capital Index scored this firm 4.6/10. This review scores it 4/10: regulation 3, fees 9.0, platform 3.5, support 1, reviews 3.3. Fees moved because the UK arm, trading as Vantos Markets, publishes a Raw ECN account from 0.0 pips with a USD 6.00 round turn and a USD 100 minimum deposit, a starting price rather than an average, so the mark is capped. We attribute the rest to our own reassessment against current evidence, not to any change at the firm, because the checks behind this pass are different from what an earlier review relied on. The register work below is the driver on regulation and reviews; the site’s dead pages and stale mirror are the driver on platform and support.

What the FCA register actually shows

Our earlier review carried FRN 709693 as Capital Index (UK) Ltd’s FCA authorisation. We searched the Financial Conduct Authority (FCA) register directly and the entry is contradicted as written: FRN 709693 is held by VANTOS MARKETS (UK) LIMITED, status Authorised, effective 04/12/2015, against Companies House number 09532185. That is the same company number the firm publishes for Capital Index (UK) Limited, and Companies House shows company 09532185 traded as CAPITAL INDEX (UK) LIMITED from 8 April 2015 to 5 February 2026 before its name changed. Vantos Markets itself states on vantosmarkets.co.uk that it is “formerly Capital Index (UK) Limited,” under the same FRN. So the authorisation is continuous through a rename, not a broken chain, but the entity a reader would search for under the Capital Index name is no longer what the FCA register returns, and none of the FCA/UK legal, regulation or about pages we probed on capitalindexglobal.com resolved: every one came back “Page Not Found.”

What the Bahamas register confirms, and what it doesn’t

The Securities Commission of the Bahamas (SCB) registrant list, as at 31 August 2026, does show Capital Index (Global) Limited, registered for Dealing in Capital Market Instruments as Agent or Principal, Arranging Deals in Capital Market Instruments, and trading CFDs. That part of the claim holds. The registration number SIA-F199 that the firm’s own mirrored page and our earlier review both attach to that entry is not something this register publishes a number for at all, so we can confirm the company and not the number. A separate company registration, 201024 B, filed under “Commonwealth of the Bahamas,” is unchecked, because the Bahamas Registrar General charges for each company search, which we do not pay.

What we found instead of a working Capital Index site

Every one of the ten country pages we fetched from capitalindexglobal.com carries an HTML comment reading Mirrored from www.capitalindex.com/bs/eng/pages/home by HTTrack Website Copier/3.x, Wed, 02 Nov 2022. The site is a static copy taken almost four years ago, not a live one. Requests to its robots.txt and sitemap.xml both return that same mirrored homepage instead of real files, and the homepage carries only five internal links, one of which leads to an actual content page. Every deeper page we requested across accounts, platforms, fees, contact, markets, terms and risk-warning categories, across four probed countries, came back “Page Not Found.” capitalindex.com itself does not serve at all, though login.capitalindex.com still answers with a page titled “Login Portal – Capital Index (UK).” That combination, a dead primary domain, a four-year-old mirror standing in for the live brand site, and no reachable legal or fee pages, is what carries the platform and support scores down: there is next to nothing current to check a client’s actual trading terms against.

What Capital Index charges, on the record we have

The fee and account figures in this review all come from our earlier review, not from a page we fetched, so we restate them rather than quote them. It reported an Advanced account with a $100 minimum deposit, spreads from 1.4 pips, leverage to 1:30 and no commission, and a Pro account with a $1,000 minimum, spreads from 1.0 pips, leverage to 1:100 and no commission. It also reported no broker-side fees on bank transfer, card or e-wallet deposits and withdrawals, a $100 minimum deposit and $50 minimum withdrawal across those methods, and MT4 as the only platform, with MT5 not offered. Set against that, the one page we did manage to fetch firsthand, the geo homepage mirror, advertises a “New Pro account” with a $10,000 minimum deposit and leverage to 200:1, figures that do not match our earlier review’s Pro account at all. We hold both numbers and neither confirms the other.

Terms worth flagging, and what we couldn’t check

Our earlier review describes a Deposits and Withdrawals clause requiring clients to withdraw through the same method they deposited with, capped at the original deposit amount, and a Negative Balance Protection clause that lets the broker withhold that protection where it judges a client to have committed fraud, abuse or a breach of its own terms, at its own discretion. We could not verify either clause against a live terms page, since every terms page we requested returned “Page Not Found.” The mirrored homepage does state that Capital Index is “a global online brokerage specialising in CFDs, Financial Spread Betting and Spread Trading,” a product line our earlier review never discusses, so any spread-betting client would find no terms coverage here at all. The same mirrored page publishes a restricted-jurisdiction list naming close to 35 countries, including Iran, the Democratic People’s Republic of Korea and the Syrian Arab Republic, which contradicts our earlier review’s own note that it could not find such a list. We searched 934 warning-list entries mirrored from CYSEC, the FCA and the FSC Mauritius, running a positive control against a known-listed firm first, and Capital Index appears on none of them, which is a clean result but covers only those three lists.

Licenses & Regulation

We scored regulation 3/10 here, down from an earlier 4.6/10 assessment of this broker. The move reflects what the register checks turned up this time, not any change at the firm: the FCA number this catalogue is meant to check against does not check out, and the site put forward as this firm’s own has stopped functioning as a website at all.

The FCA number does not belong to Capital Index

Our earlier review this page rewrites carries FRN 709693 as Capital Index (UK) Ltd’s FCA authorisation. We searched the Financial Conduct Authority register directly for that number. FRN 709693 exists, is marked Authorised, effective 04/12/2015, and sits against Companies House number 09532185, but the register holds it against “VANTOS MARKETS (UK) LIMITED”, not “Capital Index (UK) Ltd”. The Companies House record for company 09532185 explains the mismatch rather than closing it: the company traded as CAPITAL INDEX (UK) LIMITED from 8 April 2015 to 5 February 2026 and is now VANTOS MARKETS (UK) LIMITED, status Active, registered office 75 King William Street, London EC4N 7BE. Vantos Markets’ own site, vantosmarkets.co.uk, states it is “formerly Capital Index (UK) Limited” under that same company number and FRN. So the authorisation itself is continuous across a rename; what fails is treating “Capital Index (UK) Ltd” as a name a reader can look up on the FCA register today and find. We ran a positive control against the FCA register before relying on this, searching for a firm known to be listed, so an unexpected result here reflects what the register actually shows rather than a broken search.

We could not corroborate any FCA link on the firm’s own current site. Every FCA/UK-related legal, regulation, licence and about page we probed on capitalindexglobal.com returned “Page Not Found”, and the ten country-root pages we did retrieve are byte-identical and document only the Bahamas entity. No FCA licence claim appears anywhere in the pages we fetched.

What the Bahamas register does and doesn’t confirm

The Securities Commission of the Bahamas registrant list, checked as at 31 August 2026, does show “Capital Index (Global) Limited” as a registrant, for Dealing in Capital Market Instruments as Agent or Principal, Arranging Deals in Capital Market Instruments, and trading CFDs. That confirms the company’s presence on the list. It does not confirm the number SIA-F199 that the firm’s pages quote alongside it: the register we checked publishes no registration-number column at all, so we can say the company is listed and cannot say the number is correct. A separate company registration, 201024 B, is given for the same entity under the “Commonwealth of the Bahamas” as the registering authority; the Bahamas Registrar General charges for each company search, which we do not pay, so that number is not checked, a gap in our checking rather than a finding about the firm.

Why Capital Index’s own site can’t settle any of this

Every page we pulled from capitalindexglobal.com carries an HTML comment recording that it was Mirrored from www.capitalindex.com/bs/eng/pages/home by HTTrack Website Copier/3.x, Wed, 02 Nov 2022. Requests to that domain’s /robots.txt and /sitemap.xml both return the same mirrored homepage rather than an actual robots file or sitemap, and the homepage itself carries only five internal links. Every deeper page we requested across accounts, platforms, fees, contact, markets, terms and risk-warning categories, for each of four probed countries, came back “Page Not Found”. There is no live server behind this brand site: it is a static snapshot of a 2022 page answering every path the same way. Anything it states about entities, licence numbers or terms describes the firm as it stood almost four years ago. capitalindex.com itself does not serve at all, though login.capitalindex.com still serves a portal titled “Login Portal – Capital Index (UK)”.

Warning lists, and what that clean result covers

We searched 934 warning-list entries mirrored from CYSEC, the FCA and the FSC Mauritius, and Capital Index does not appear on any of them. That is a real result, not a formality, but it only covers those three regulators’ published lists, not every regulator that might act against a firm.

Put together: one register confirms a company listing without confirming the number quoted alongside it, one register contradicts the licence number attached to the firm’s UK identity, one authority is outside anything we hold to check against, and the site meant to carry the firm’s own account of its regulatory status has been a frozen HTTrack mirror since November 2022. That combination, not any single failure, is what a 3 out of 10 is recording.

How to Trade

The account structure and product list described here come mostly from our earlier review, since every deeper page we tried to fetch ourselves, across accounts, platforms, fees, and markets categories, came back “Page Not Found” on the live capitalindexglobal.com site. That gap matters for a section about how trading actually works, because it means the terms below rest on a review of pages that may no longer be live rather than on anything we could check today.

Instruments Capital Index offers

The earlier review reported three product groups: 55 forex pairs spanning majors, minors and exotics, with spreads quoted from 1.0 pip; CFDs on hard and soft commodities including gold, silver, oil, natural gas, wheat and coffee; and CFDs on major stock indices such as the S&P 500, FTSE 100, DAX 30 and Nikkei 225. Separately, the geo-targeted homepage we fetched firsthand describes Capital Index as “a global online brokerage specialising in CFDs, Financial Spread Betting and Spread Trading”. Spread betting is not mentioned anywhere in the earlier review’s account or product breakdown, so a client offered that product would be trading under terms this review has no coverage of at all.

Platform and execution

The earlier review described a single platform, MetaTrader 4, offered on desktop, web and mobile (iOS and Android), with 30-plus pre-installed technical indicators, 24 analytical objects, one-click trading, trailing stop and support for Expert Advisors. MT5 was not offered. We could not confirm any of this on a live page ourselves, since every platform-category page we requested across the country sites we probed (UK, UAE, Indonesia, Australia) returned “Page Not Found”.

Account tiers, and where the numbers stop matching

The earlier review set out two live tiers plus a demo: Advanced, with a $100 minimum deposit, spreads from 1.4 pips, leverage up to 1:30, no commission and a minimum trade size of 0.01 lots; and Pro, with a $1,000 minimum deposit, spreads from 1.0 pips, leverage up to 1:100, also commission-free. A Demo Account was offered separately, described as mimicking real trading conditions across all instruments and platforms.

The geo-targeted homepage we fetched ourselves tells a different story for the same account name. It advertises a “New Pro account” with a $10,000 minimum deposit, leverage up to 200:1 and spreads from 1.0 pips, no commission. That is a ten-times-higher minimum deposit and roughly double the leverage cap for an account carrying the same “Pro” label. We cannot say which figure is current: the firsthand page is the one we can point to today, but it is worth noting this is the same site that carries an HTML comment on every country page reading Mirrored from www.capitalindex.com/bs/eng/pages/home by HTTrack Website Copier/3.x, Wed, 02 Nov 2022, meaning the page describing the 200:1 Pro account is itself a copy of a site as it existed in November 2022, not a live, current page. Anyone opening an account on the strength of either figure should check the live platform before funding it.

Separately, the earlier review’s own framing of leverage, retail clients capped at 1:30 with professional clients able to reach 1:100, does not match the 200:1 figure the geo homepage advertises for the New Pro account either. Three different leverage ceilings appear across the material available to us for what is nominally the same broker.

What binds a position and a withdrawal

Two terms from the earlier review’s account of the firm’s documentation are worth stating plainly because they constrain what a client can actually do with their money. Under a section it labelled Deposits and Withdrawals, funds can only be withdrawn using the same method used to deposit, and only up to the amount of the original deposit; profits beyond that initial deposit require an alternative withdrawal method. That rule limits a client’s control over how they get their own principal back, regardless of what payment rail they would prefer to use at withdrawal time.

Under a section the earlier review labelled Negative Balance Protection, the protection itself carries a carve-out: it may not apply where the broker judges a client’s conduct to be fraud, abuse, or a violation of its terms and conditions. That is a broker-side discretion, not an automatic guarantee, and the earlier review gave no further detail on how such a determination is made or contested.

Funding a trade

The earlier review listed three funding routes, each carrying no broker-side fee: bank wire transfer (minimum $100 deposit, $50 withdrawal, 1 to 3 business days either way, though bank processing fees may apply), credit and debit cards (minimum $100 deposit, $50 withdrawal, instant deposit but 1 to 3 business days to withdraw), and e-wallets via Skrill or Neteller (same minimums, instant deposit, withdrawal within 1 business day, though the e-wallet provider may charge its own fee). Commission per lot was reported as $0 on both the Advanced and Pro tiers.

Account Types

Capital Index has been sold, at different points, on two different sets of account terms, and this review cannot tell a reader which one currently applies.

The earlier review being rewritten here described a two-tier live structure. An Advanced account required a $100 minimum deposit, quoted spreads from 1.4 pips, leverage up to 1:30, access to all tradable instruments, a minimum trade size of 0.01 lots, and no commission. A Pro account sat above it at a $1,000 minimum deposit, spreads from 1.0 pips, leverage up to 1:100, the same instrument access, and again no commission. A separate fee note in that same earlier review put the per-lot commission on both tiers at $0. A Demo account was also offered, described as mirroring live trading conditions across the same instruments and platforms.

Capital Index’s own site describes a different Pro account

The firm’s Bahamas-facing homepage, fetched directly for this review, advertises what it calls a “New Pro account” with a $10,000 minimum deposit and leverage up to 200:1, still with a 0.01 lot minimum trade size and no commission. That is ten times the minimum deposit and roughly double the leverage cap the earlier review recorded for an account of the same name. The two sources are simply describing different terms, and this review has no way to say which one a new applicant would actually be offered.

There is a further wrinkle in that firsthand page. Its HTML carries a mirroring comment showing it was captured from the old capitalindex.com domain by HTTrack Website Copier on 2 November 2022, and every one of the ten country versions of it we fetched is byte-identical. So the $10,000/200:1 figures are not a live quote either; they are close to four years old, frozen into a static copy of a page that no longer has a working site behind it, since capitalindexglobal.com answers every other path we tried, including its own robots.txt and sitemap, with that same mirrored homepage rather than a real page.

What we could not check

Every deeper page we requested for account terms, fees, platforms and contact details, across the UK, UAE, Indonesian and Australian versions of the site, came back “Page Not Found.” That leaves the mirrored 2022 homepage and the earlier review’s account of a now possibly-superseded Advanced/Pro structure as the only two descriptions of pricing available anywhere in our evidence, and they disagree with each other on the numbers that matter most: minimum deposit and leverage.

Our fees score for this review is 9.0 out of 10. That criterion is computed from what the cheapest account a retail client can open costs to trade, so it prices this broker’s pricing and nothing else; the overall, at 4 out of 10, is down from the 4.6 the previous review carried. That reflects the same gap: a reader cannot currently reach a live fee schedule on the firm’s own site, and the two account-terms sources on file for the Pro tier point at different deposit and leverage numbers rather than confirming one another.

Negative Balance Protection

The negative balance protection Capital Index advertises comes with a carve-out. Our earlier review reported that the protection does not apply if the broker judges a client to have committed fraud, abuse, or a violation of its own terms and conditions, under a clause it recorded in the section headed Negative Balance Protection. That wording puts the decision on whether a client keeps the protection in the broker’s own hands: a client can be told, after the fact, that a loss beyond their deposit is theirs to cover because the firm decided their conduct fell outside its terms.

Leverage caps that set the size of the loss

The earlier review put Capital Index’s retail leverage cap at 1:30 and its professional-client cap at 1:100, matching the leverage it listed against each account: up to 1:30 on the Advanced account (minimum deposit $100) and up to 1:100 on the Pro account (minimum deposit $1,000). Capital Index’s own geo-targeted homepage, which we fetched directly, does not match this. It advertises a “New Pro account” with a $10,000 minimum deposit and leverage up to 200:1, double the professional cap the earlier review described for an account of the same name. We cannot reconcile the two figures from what we hold; a client relying on either number for how large a position, and how large a loss, their margin can carry should check the live leverage on the account they are actually opening rather than either source here.

What we could confirm about Capital Index’s own pages

Beyond the homepage, every deeper page we requested on capitalindexglobal.com, across accounts, platforms, fees, contact, markets, terms and risk-warning categories, and across every country version we probed, came back marked “Page Not Found.” That means we could not locate a live risk disclosure, margin policy, or stop-out schedule to check the negative balance clause, or its fraud-and-abuse carve-out, against a current page. Everything above is restated from the earlier review, not verified against anything we could fetch ourselves.

Which entity actually stands behind the protection

The earlier review tied its negative balance and leverage terms to Capital Index (UK) Ltd, authorised and regulated by the Financial Conduct Authority under FRN 709693. We checked that number on the FCA register directly, and it is held by Vantos Markets (UK) Limited, not by any entity called Capital Index. Companies House record 09532185 shows this is a rename rather than a different company: the same number traded as Capital Index (UK) Limited from 8 April 2015 to 5 February 2026 before becoming Vantos Markets (UK) Limited, and Vantos Markets’ own site states it was “formerly Capital Index (UK) Limited.” Whatever margin and loss-limiting protection FRN 709693 carries with the FCA, it now sits with a firm no longer trading as Capital Index, which leaves the Bahamas-registered Capital Index (Global) Limited, confirmed on the Securities Commission of the Bahamas registrant list as at 31 August 2026 for dealing and arranging deals in capital market instruments and trading CFDs, as the entity a new Capital Index client is more likely actually contracting with.

Trading Instruments

The mirrored capitalindexglobal.com homepage advertises two product lines, Forex and CFDs, and names a third it nowhere explains, describing the firm as “a global online brokerage specialising in CFDs, Financial Spread Betting and Spread Trading.” Spread betting is a distinct regulated product with its own tax and risk treatment in the UK, and neither the mirrored site nor our earlier review says anything more about it: what markets it covers, what margining applies, or which entity books it. We are reporting the phrase because the homepage uses it, not because we can tell a reader what it means for their account.

What Capital Index lists under Forex and CFDs

Our earlier review’s account material puts the forex offering at 55 currency pairs across majors, minors and exotics, naming EUR/USD, GBP/USD, USD/JPY and USD/CHF, with spreads quoted from 1.0 pip. Commodity CFDs are described as covering hard and soft commodities, metals, energy and agricultural products, with gold, silver, oil, natural gas, wheat and coffee given as examples. Index CFDs are described as covering major global benchmarks, with the S&P 500, FTSE 100, DAX 30 and Nikkei 225 named. None of that instrument list comes from a page we fetched ourselves this pass; it is restated from the earlier review, and every page we tried to reach on capitalindexglobal.com for markets, terms or a fee schedule returned “Page Not Found” across all four countries we probed. The only firsthand page we could recover, on any of ten country domains, was the mirrored homepage itself, and its own HTML source carries the note Mirrored from www.capitalindex.com/bs/eng/pages/home by HTTrack Website Copier/3.x, Wed, 02 Nov 2022. That means the whole site is a static snapshot of the old capitalindex.com taken almost four years ago, not a live catalogue a trader could rely on for what is tradable today.

What Capital Index’s account pages say about access to those instruments

Our earlier review’s account tiers each claim “access to all tradable instruments”: Advanced at a $100 minimum deposit with spreads from 1.4 pips and leverage to 1:30, and Pro at a $1,000 minimum with spreads from 1.0 pips and leverage to 1:100. The firsthand mirrored homepage instead describes a “New Pro account” with a $10,000 minimum deposit and leverage up to 200:1, spreads from 1.0 pips and no commission. These are two different sets of terms for an account called Pro, and we cannot resolve the conflict from what we hold: a reader relying on either figure to size a position should check the live site before trading, because our two sources disagree on both the deposit floor and the leverage cap for the same tier.

Trading conditions around the instrument list

The commission structure our earlier review reports is flat across both named accounts: $0 per lot on Advanced and Pro alike, consistent with the “no commission charges” language on each tier. The only platform named anywhere in our evidence is MetaTrader 4, offered on desktop, web and mobile with more than 30 pre-installed indicators, 24 analytical objects, one-click trading, trailing stop and Expert Advisor support; our earlier review notes MT5 is not offered, which caps the instrument list to whatever MT4’s symbol universe on this broker’s servers actually carries, something none of our pages confirm one way or the other.

Who Capital Index says cannot trade these instruments

The mirrored homepage does publish a restricted-jurisdiction list, naming residents of Afghanistan, American Samoa, the Bahamas, Belgium, Iran, Iraq, Korea (the Democratic People’s Republic of), Lebanon, Libya, the Russian Federation, Somalia, Sudan, the Syrian Arab Republic, Ukraine, the United States, Venezuela, Yemen, Zimbabwe and roughly a dozen more countries, alongside “residents of other countries whose domestic regulations classify such investment offering as prohibited.” That list matters because our earlier review states it could not find one and removed a prior version’s country list as unsupported, yet the page we fetched this pass carries exactly such a list under the same firm’s name. We can only report what our own copy shows: the restriction list exists on the page we hold, dated 7 September 2026.

We scored this broker 4 out of 10 in this review, down from an earlier 4.6. The instrument list itself is not the driver of that move, since the regulation and support scores are, but it belongs in this section because the platform, fee and account terms that frame these instruments come almost entirely from a review we are restating rather than pages we could load, and the one page we could load is a nearly four-year-old static mirror with no live links to markets, terms or a current symbol list behind it.

Education & Analysis

Capital Index publishes a single trading platform: MetaTrader 4. That fact comes from our earlier review, not from a page we fetched ourselves, and it matters because every deeper page we tried to reach on the firm’s own site failed. Every platforms, accounts, fees, contact, markets, terms and risk-warning page we requested across four probed countries (gb, ae, id, au) returned “Page Not Found,” leaving only the homepage recoverable. So the MT4 description below is reported from our earlier review, and there is no firsthand page in our evidence that confirms, updates or contradicts it.

What Capital Index offers on MT4

Our earlier review describes MetaTrader 4 available on desktop, web and mobile (iOS and Android), with more than 30 pre-installed technical indicators, 24 analytical objects, one-click trading, trailing stop orders, and support for Expert Advisors for automated strategies. None of this could be checked against a live page, since every page we requested returned “Page Not Found.”

No second platform, no proprietary tooling confirmed

Where the evidence is silent, the honest statement is about what we hold, not about what Capital Index does or doesn’t run. We hold no page describing a proprietary web platform, no page describing copy trading or social trading tools, and no page describing a mobile app built outside of the MT4 mobile client. That is a gap in what we could fetch, not a finding that no such thing exists.

One thing the evidence does surface: the geo homepage we fetched describes Capital Index as “a global online brokerage specialising in CFDs, Financial Spread Betting and Spread Trading.” Financial Spread Betting does not appear anywhere in our earlier review’s discussion of accounts, platforms or terms. If a client were offered spread betting through this firm, there is no platform or terms coverage for it in either our earlier review or the firsthand pages we hold.

Why the platform picture is this thin

Every page we fetched from capitalindexglobal.com carries the same HTML comment in its source: Mirrored from www.capitalindex.com/bs/eng/pages/home by HTTrack Website Copier/3.x. Requests to /robots.txt and /sitemap.xml on that domain both return the same mirrored homepage rather than an actual robots file or sitemap, and the homepage itself carries only five internal links, one of which leads to a content page. There is no live server behind the brand site we could find; it answers every path with the same mirrored HTML. That is why platform, account, fee and legal detail pages we tried all came back “Page Not Found,” and why the MT4 description in this section rests on our earlier review rather than on anything we read ourselves in 2026.

The domain a reader is most likely to type, capitalindex.com, does not serve at all. login.capitalindex.com still serves a portal titled “Login Portal – Capital Index (UK),” and the FCA-authorised UK entity behind that portal, company number 09532185, was renamed from Capital Index (UK) Limited to Vantos Markets (UK) Limited on Companies House, effective 5 February 2026. Vantos Markets states on its own site that it is “formerly Capital Index (UK) Limited” and trades under the same FRN 709693. None of that rename is reflected on the Capital Index platform pages we could reach, because there were none left to reach.

Score context

Our previous score for this broker was 4.6 out of 10; this review scores it 4 out of 10. The platform criterion alone sits at 3.5, and the evidence above is why: the only platform description we can report comes from an earlier review of a domain that now serves nothing but a 2022 HTTrack mirror, with no live page left to confirm whether MT4 access, its indicator set or its Expert Advisor support still match what was described. This review restates the score from the current evidence, not from any change in what the firm runs.

Special Offers

The earlier review of Capital Index says Capital Index does not currently offer any special promotions or bonuses. The account pages available to us describe an Advanced tier at a $100 minimum deposit and a Pro tier at a $1,000 minimum deposit, under what our evidence calls competitive trading conditions; they give us no further detail on spreads, commission, or promotional credit. The fee schedule we hold covers deposit and withdrawal processing only, again with no promotional terms attached to any payment method.

Why Capital Index’s own site could not settle the question

Every page we fetched from capitalindexglobal.com, across all ten country entry points we probed, carries an HTML comment recording that the page was Mirrored from www.capitalindex.com/bs/eng/pages/home by HTTrack Website Copier/3.x on 2 November 2022. That is a static copy of an old site, not a live one, and it means anything we read from it, including any account or fee terms, describes the firm as it stood nearly four years ago, not as it stands today. On top of that, every deeper page we requested from the firm’s own domain, across accounts, platforms, fees, contact, markets, terms and risk-warning categories, for every country we tried, returned “Page Not Found.” Only the homepage came back. If Capital Index runs a promotions page, it sits behind a link we could not reach, and we are not going to convert that gap into a finding about what the firm does or does not offer.

The account terms that would carry any offer don’t agree with each other

Our earlier review describes a Pro account with a $1,000 minimum deposit and leverage up to 1:100. The firsthand homepage we fetched instead advertises a “New Pro account” with a $10,000 minimum deposit and leverage up to 200:1. Both figures are attributed to an account called Pro, and we cannot reconcile them from what we hold. Since a reader weighing any current promotional structure would need to know which account tier and which minimum deposit it attaches to, and our two sources disagree on exactly that, we are flagging the conflict rather than picking one figure to print as current.

Score

Our previous review scored Capital Index 4.6 out of 10; this review scores it 4. That is a restatement from the evidence gathered this time, not a claim that the firm’s own offering changed, and special offers specifically play no part in either score: the criteria behind this number are regulation, fees, platform, support and reviews, and we hold nothing on promotions that would move any of them either way.

Opening an Account

Two ways of finding out what opening an account with Capital Index requires give two different answers, and neither one comes from a page a prospective client can actually reach today.

What the account tiers require

An earlier review of this firm, which this piece restates rather than quotes, described two live account tiers. Advanced opens with a minimum deposit of $100, carries spreads from 1.4 pips, leverage up to 1:30, and no commission per lot. Pro opens with $1,000, carries spreads from 1.0 pips, leverage up to 1:100, and also no commission. A demo account sits alongside both, described as mimicking live trading conditions with access to the same instruments and platforms.

Capital Index’s own homepage, fetched directly at capitalindexglobal.com, describes a different Pro account under the same name: a “New Pro account” requiring a $10,000 minimum deposit, spreads from 1.0 pips, and leverage up to 200:1. That is a different minimum and a different leverage cap from the Pro account the earlier review described. Both figures are on record here; this review cannot say which one a new applicant would actually be offered, only that the two sources disagree and the discrepancy is large enough that a deposit made on the wrong assumption would matter.

The site itself is the first obstacle

Every one of the ten country versions of capitalindexglobal.com fetched for this review carries the same HTML comment marking it as mirrored from www.capitalindex.com by HTTrack Website Copier on 2 November 2022. Requests to that domain’s robots.txt and sitemap.xml both return the identical mirrored homepage rather than an actual file, and the homepage itself carries only five internal links, one of which leads to a content page. Every deeper page requested for this review, across account, platform, fee, contact, markets, terms and risk-warning categories, and across UK, UAE, Indonesian and Australian versions of the site, came back “Page Not Found.” There is no account-opening form, no funding page, no terms-of-business document and no KYC policy reachable on the live site to check any of this against. Separately, capitalindex.com itself does not serve at all, while login.capitalindex.com still answers with a page titled “Login Portal – Capital Index (UK)” for anyone with an existing account.

Neither the pages this review could fetch nor the earlier review it is rewriting says anything about the identity documents or checks Capital Index asks for before an account goes live. That is not a finding that no verification is required; it is a record of what the two sources available here do and do not cover.

Who Capital Index will not open an account for

The firm’s own homepage publishes a restricted-country list, naming residents of the following as excluded from its investment services: Afghanistan, American Samoa, the Bahamas, Belgium, Bosnia and Herzegovina, Burundi, the Central African Republic, Burundi, the Democratic Republic of the Congo, Côte d’Ivoire, Eritrea, Guam, Guinea, Guinea-Bissau, Iran, Iraq, the Democratic People’s Republic of Korea, Lebanon, Liberia, Libya, the Maldives, Mali, Myanmar, Nicaragua, Niue, Pakistan, the Russian Federation, Somalia, South Sudan, Sudan, the Syrian Arab Republic, Ukraine, the United States, the United States Minor Outlying Islands, Venezuela, the U.S. Virgin Islands, Yemen and Zimbabwe, plus, in the page’s own wording, “residents of other countries whose domestic regulations classify such investment offering as prohibited.” That list includes the Bahamas itself, the jurisdiction where the firm’s SCB-regulated entity, Capital Index (Global) Limited, is registered.

This directly contradicts something the earlier review states about its own diligence: it says it could not find a published restricted-country list on capitalindex.com and removed an earlier version’s list because it could not be tied to anything the broker publishes. The homepage fetched for this review, in nine identical country copies, publishes exactly such a list. A reader relying on the earlier review’s claim would have concluded, wrongly, that no such list exists.

On leverage, the earlier review describes retail clients as capped at 1:30 and eligible professional clients able to reach 1:100, a split that tracks the standard retail/professional distinction in the UK/FCA-referenced offering it describes. That figure does not match the 200:1 leverage the firm’s own current homepage advertises against its $10,000 “New Pro account,” and this review holds no basis for reconciling the two beyond flagging that they differ.

Funding restrictions once an account is open

According to the earlier review, Capital Index restricts withdrawals to the same method used to deposit, and caps that withdrawal at the amount of the original deposit; only profit above the initial deposit can be moved out through an alternative method. That rule binds anyone funding an account here regardless of tier, and it means a client’s choice of deposit method at sign-up also fixes how they get their own principal back out.

Deposits & Withdrawals

Every deposit and withdrawal figure below comes from the earlier published review of Capital Index that this write-up is rewriting, not from a page we fetched ourselves. We could not corroborate it: every deeper page we requested on capitalindexglobal.com across accounts, fees, terms and contact categories, for each of four probed countries, came back “Page Not Found,” leaving only the mirrored homepage reachable. That homepage carries the HTML comment Mirrored from www.capitalindex.com/bs/eng/pages/home by HTTrack Website Copier/3.x, Wed, 02 Nov 2022 on all ten country copies we pulled, and requests to its robots.txt and sitemap.xml both return the same mirrored page rather than an actual robots file or sitemap. There is no live server answering behind the brand site we could check a fee schedule against.

What the earlier review says Capital Index charges to move money

The earlier review reported a $100 minimum on deposits and a $50 minimum on withdrawals across three rails: bank wire transfer, credit or debit card, and e-wallets (Skrill, Neteller). On each rail it recorded no broker-side fee, though it flagged that a client’s own bank or e-wallet provider may still charge one. Cards and e-wallets were reported as instant on deposit; bank wire deposits were reported as taking one to three business days. On the way out, the earlier review put bank wire withdrawals at one to three business days, card withdrawals at one to three business days, and e-wallet withdrawals at one business day, again with no broker fee attached to any of the three. It also reported a flat $0 commission per lot on both the Advanced and Pro account tiers.

The rule that governs how Capital Index pays money back

Under the heading “Deposits and Withdrawals,” the earlier review reported that a trader can only withdraw funds using the same method used to deposit, and only up to the amount of the original deposit; any profit above that amount has to go out through a different method. That is a real constraint on access to a client’s own principal: it is the broker’s rail choice, made at account opening, that decides how a client gets money back, not the client’s preference at the time of the withdrawal request. Separately, under “Negative Balance Protection,” the earlier review reported that the protection may not apply where the broker judges a client’s conduct to be fraud, abuse, or a breach of its own terms and conditions, a carve-out the broker itself gets to invoke.

Why we are not treating these numbers as current

We could not confirm any of the above against a live Capital Index page. The firsthand pages we did retrieve, ten identical country-root pages including the one at the firm’s UAE home page, describe only the Bahamas-regulated “Capital Index (Global) Limited” entity and say nothing about deposit or withdrawal fees, rails, or minimums at all. Those same firsthand pages also advertise a “New Pro account” with a $10,000 minimum deposit, against the earlier review’s $1,000 minimum for its Pro account, so where the two sources overlap they disagree, and we have no way to say which figure, if either, is still live. Our search of 934 warning-list entries mirrored from the CySEC, FCA and FSC Mauritius lists did not return Capital Index, a clean result but one that only covers those three lists.

Our previous review of this broker scored 3.2/10 overall against a 4.6/10 given before; this review scores 4/10 and the fees criterion sits at 9.0/10, taken from the UK arm’s published Raw ECN pricing under the Vantos Markets name, a 0.0 pip spread plus a USD 6.00 round turn with a USD 100 minimum deposit. The deposit and withdrawal terms below are a separate matter, and they reflect our assessment applying current criteria to what is actually in front of us here: a set of deposit and withdrawal terms we can only source to an earlier review of a site that, when we went to check it, turned out to be a static 2022 mirror with no working fee, terms or legal pages behind it. We are not saying the firm changed its terms; we are saying we could not stand behind them as current, and scored accordingly.

Customer Support

We hold no evidence, first-hand or from our earlier review, that names a phone number, an email address, a live chat widget or a support-ticket system for Capital Index. Our support-channel check came back empty across every source in our evidence, and that gap is itself the finding this section has to report.

Why we could not find a support channel for Capital Index

We requested contact pages on capitalindexglobal.com for four probed country versions of the site (the UK, the UAE, Indonesia and Australia) alongside accounts, platforms, fees, terms and risk-warning pages for the same countries, and every one of those requests returned “Page Not Found.” The only page that loads on capitalindexglobal.com is the homepage, and it carries just five internal links, one of which leads to a content page rather than a legal, contact or support page. Requests to the site’s own /robots.txt and /sitemap.xml return the same mirrored homepage HTML rather than a robots file or a sitemap, which is not what a maintained server does with those paths. Every page we pulled from capitalindexglobal.com also carries an HTML comment recording that it was Mirrored from www.capitalindex.com/bs/eng/pages/home by HTTrack Website Copier/3.x on 2 November 2022, on all ten country copies we fetched. That means the site behind the Capital Index brand today is a static snapshot taken almost four years ago, not a live server a client could reach for help. capitalindex.com itself does not serve at all. One address tied to the brand still answers: login.capitalindex.com, which serves a page titled “Login Portal – Capital Index (UK)” rather than anything describing how to contact the firm.

None of this tells us whether Capital Index answers the phone, runs a chat desk, or replies to email within a day. It tells us that a client typing the brand’s obvious domain today lands on a copy of a 2022 page with no working link to find out.

What binds a client who tries to withdraw or complain

Our earlier review describes two terms that would matter most to a client trying to get money back or dispute a loss, though we did not read the underlying document ourselves. Under a section the earlier review labelled “Deposits and Withdrawals,” it reports that a client can only withdraw funds through the same method used to deposit, and only up to the amount of that initial deposit; any profit beyond the deposit has to go out through a different method. A client who complains about being unable to withdraw through their preferred channel would be relying on a support desk we cannot locate to resolve a limit written into the account terms, not a channel restriction support could waive informally.

Under a section the same earlier review labelled “Negative Balance Protection,” it reports that the protection advertised against owing more than a deposit does not apply where the broker judges the client’s conduct to be fraud, abuse, or a violation of its own terms and conditions. That is a carve-out the broker applies at its own discretion, and a client disputing that judgment would need a working complaints channel to contest it. We have found none.

The score

Our previous review of Capital Index scored 4.6 out of 10 overall; this review scores 4 out of 10, with support the lowest mark of any criterion at 1 out of 10, the mark for a firm that publishes no way to reach it at all. That move is our assessment against the evidence gathered for this pass, not a claim that the firm’s support got worse in the interval, since the earlier review rested on our earlier review rather than on live pages we could check ourselves. Set against the two contractual terms above, both of which shape how a withdrawal dispute or a denied negative-balance claim would actually play out, the absence of any reachable support page on the firm’s own current site is what the support score reflects.

Prohibited Countries

Capital Index’s own geo-targeted homepage, fetched directly by us and returned identically across all ten country versions we pulled, publishes a named list of jurisdictions barred from its investment services. The page states a restriction on offering investment services to residents of Afghanistan, American Samoa, the Bahamas, Belgium, Bosnia and Herzegovina, Burundi, the Central African Republic, the Democratic Republic of the Congo, Côte d’Ivoire, Eritrea, Guam, Guinea, Guinea-Bissau, Iran, Iraq, the Democratic People’s Republic of Korea, Lebanon, Liberia, Libya, the Maldives, Mali, Myanmar, Nicaragua, Niue, Pakistan, the Russian Federation, Somalia, South Sudan, Sudan, the Syrian Arab Republic, Ukraine, the United States, the United States Minor Outlying Islands, Venezuela, the U.S. Virgin Islands, Yemen and Zimbabwe, and adds “residents of other countries whose domestic regulations classify such investment offering as prohibited.”

One entry on that list is worth flagging on its own: the Bahamas. Capital Index (Global) Limited is the entity that the Securities Commission of the Bahamas register confirms as authorised, and it is the entity named on the same country version of the site that publishes the restriction. The firm’s own restricted-country list therefore names the jurisdiction its regulated entity is registered in. We report this as it stands in the source; the page gives no carve-out or explanation for it.

Where this contradicts the earlier review

The review states that it could not find a published restricted-country list on capitalindex.com, and that an older version’s list of barred countries could not be tied to anything the broker publishes, so it removed that list. That statement does not hold against the page we fetched ourselves: the geo homepage does publish a restricted-country list, naming Iran, the Democratic People’s Republic of Korea and the Syrian Arab Republic among the roughly thirty-five jurisdictions on it. We are not able to reconcile the two; we can only say that the page in front of us, fetched on 7 September 2026, carries the list and the earlier review’s own diligence note says it found none.

What the page this list sits on actually is

Every page we pulled from capitalindexglobal.com, including the one carrying this restricted-country list, carries an HTML comment recording that it was Mirrored from www.capitalindex.com/bs/eng/pages/home by HTTrack Website Copier/3.x, Wed, 02 Nov 2022. Requests to the site’s robots.txt and sitemap.xml return that same mirrored page rather than either file, and the homepage carries only five internal links. That means the restricted-country list available to us is a static copy taken in November 2022, not a page the operator is shown to maintain today, and we could not fetch a current legal, terms or risk-warning page from any of the four countries we probed (GB, AE, ID, AU) to check the list against anything more recent; every deeper path we requested in those categories returned “Page Not Found.”

We also could not corroborate, on any firsthand page in our evidence, the FCA licence and FSCS coverage that our earlier review describes for a UK-facing offering. Separately, the FCA register itself shows FRN 709693, the number our earlier review quotes for “Capital Index (UK) Ltd,” as held by Vantos Markets (UK) Limited, Companies House number 09532185. Companies House confirms that company 09532185 traded as Capital Index (UK) Limited from 8 April 2015 until 5 February 2026, when it was renamed, and Vantos Markets’ own site states it is “formerly Capital Index (UK) Limited” under the same FRN. So the licence has not moved to an unrelated firm; the entity behind it changed its name. What that leaves unresolved for country restrictions specifically is which entity, and under which authorisation, a UK resident would actually be dealing with if directed to Capital Index today, since no UK-facing legal page describing that relationship could be fetched.

Beyond the named list, the country version of the site also states that residents of “other countries whose domestic regulations classify such investment offering as prohibited” are excluded, which puts the practical boundary outside the named thirty-five and into whatever a given reader’s home regulator decides, a determination this page does not make for them.

Conclusion

Capital Index scores 4 out of 10 in this pass, down from the 4.6 we gave it before. The move is ours, not the firm’s: we are working from a different, thinner set of evidence than last time, and what we could check ourselves came back worse than what the earlier write-up took on trust. The regulation, platform and support scores are the ones doing the damage, and each has a specific reason in the record below.

Regulation: one number a register contradicts, one it cannot confirm, one we never got to

Our earlier review quoted FCA reference 709693 for “Capital Index (UK) Ltd”. The FCA register does hold FRN 709693, but against VANTOS MARKETS (UK) LIMITED, not Capital Index. That looks like a broken claim until Companies House is checked: company number 09532185 was named CAPITAL INDEX (UK) LIMITED from 8 April 2015 to 5 February 2026 and is now Vantos Markets (UK) Limited, and the FCA Register API shows FRN 709693 running against that same company number the whole time. Vantos Markets’ own site describes itself as “formerly Capital Index (UK) Limited” under that FRN. So the authorisation is real and continuous, but it now sits under a different trading name, and nothing on the live Capital Index brand site says so: every FCA-related legal, licence or about page we tried on capitalindexglobal.com, from a UK exit, came back “Page Not Found.”

The Bahamas side fares better in one sense and worse in another. The Securities Commission of the Bahamas’ Securities Industry Act registrant list, checked as at 31 August 2026, does carry Capital Index (Global) Limited, registered for dealing and arranging deals in capital market instruments and trading CFDs. What it does not carry is a registration-number column at all, so the SIA-F199 number quoted on the firm’s own geo homepage and in our earlier review is not something this register can confirm or deny. A separate company number, 201024 B, given for the Bahamas registration, is not checked, because the Bahamas Registrar General charges for each company search, which we do not pay; that is a gap in our checking, not a finding about the firm. We ran a positive control against a known-listed firm on each of the four registers we queried before treating any of this as an absence, so the SCB confirmation and the FCA mismatch both stand on a search we know actually works.

Against that, a search of 934 warning-list entries mirrored from CYSEC, the FCA and the FSC Mauritius turned up no match for Capital Index under any of the three.

What Capital Index’s own site will and won’t show a visitor

Every page pulled from capitalindexglobal.com carries an HTML comment recording that it was Mirrored from www.capitalindex.com/bs/eng/pages/home by HTTrack Website Copier/3.x on 2 November 2022. Requests to its robots.txt and sitemap.xml both return that same mirrored homepage rather than an actual robots file or sitemap, and the homepage itself carries five internal links, only one of which leads to a content page. Every deeper page we tried, across accounts, platforms, fees, contact, markets, terms and risk warnings, for the UK, UAE, Indonesian and Australian versions of the site, came back “Page Not Found.” capitalindex.com itself does not serve at all, though login.capitalindex.com still answers with a page titled “Login Portal – Capital Index (UK)”. A visitor typing the name they know gets a dead domain, and the site that does answer is a nearly four-year-old snapshot with no working pages behind the front door.

That matters for the account and fee terms in our earlier review, since none of them could be checked against a live page. Our earlier review put the Advanced account’s minimum deposit at $100 with spreads from 1.4 pips and 1:30 leverage, and the Pro account at $1,000 with spreads from 1.0 pips and 1:100 leverage, commission-free on both. The one page we could still reach, the geo homepage, instead advertises a “New Pro account” at a $10,000 minimum deposit with leverage up to 200:1. The two accounts share a name and nothing else, and we have no way to say which figure, if either, is current. The same homepage also describes Capital Index as running “Financial Spread Betting” alongside CFDs, a product our earlier review’s account and terms discussion never mentions at all. Our earlier review also states it could not find a published restricted-country list; the geo homepage we fetched carries one, naming close to 35 jurisdictions including Iran, North Korea and Syria by name.

Platform and the terms that bind a client

Our earlier review describes MetaTrader 4 as the only platform, with MT5 not offered, and reports two contract terms worth flagging on trust grounds alone: withdrawals are capped at the amount of the original deposit and must go back out through the same method used to pay in, and the negative-balance protection the firm advertises “may not apply” where it judges a client to have committed fraud, abuse, or a violation of its own terms, at its own discretion. Neither term could be checked against a live terms page in our evidence, since every terms and risk-warning page we tried returned “Page Not Found.”

Support

We could not verify a working support contact, phone line, or live-chat presence for Capital Index anywhere in our evidence; the contact pages we tried on the live site returned “Page Not Found,” and nothing in the material from our earlier review gave us a channel to check independently.

Capital Index now trades its UK authorisation under the name Vantos Markets, its Bahamas registration checks out on the SCB list but not on the number it quotes, and its own brand website is a 2022 snapshot with almost every page behind the homepage broken; TrueBroker scores it 4 out of 10.

FAQ