RoboForex review.

Overview

TrueBroker is a free broker safety checker, and this page is our review of RoboForex, scored 6.3 out of 10 across regulation, fees, platform, support and reviews. Our previous review of this broker scored it 5.1 out of 10; this review restates the score from current evidence, including three separate regulator registers we checked directly, and the move to 6.3 reflects that reassessment rather than any change at the firm itself.

RoboForex operates through more than one legal entity depending on where a client signs up. RoboForex Ltd, registered in Belize, is the entity named on the general public facing site. RoboMarkets Deutschland GmbH, based in Frankfurt, is named as the entity for retail clients residing in Europe “in accordance with MiFID II.” A third company, RoboGate LTD (also written Robogate Limited), registered in Gibraltar, is described as facilitating “access to transactional infrastructure for RoboForex Ltd clients.” A reader dealing with RoboForex may therefore be contracting with any one of three different companies depending on where they connect from, and the payment infrastructure sits with a fourth address again.

How RoboForex is regulated, checked against three registers

We searched nine public registers directly, running a positive control on each first so that an empty result would mean absence and not a broken search. The Financial Services Commission (Belize LicenSys register) Belize LicenSys register confirms ROBOFOREX LTD. under registration number 9759600, with licence types Trading in Securities as Agent, Trading in Securities as Principal, Managing Securities, and Providing Investment Advice, status Active, registered 2025-01-01. The BaFin company database confirms RoboMarkets Deutschland GmbH under BaFin ID 10154068 (BAK 154068, LEI 529900GRHJXL3GLVJU16), a Wertpapierinstitut in Frankfurt, with current permissions including Finanzkommissionsgeschäft since 2025-08-25 and Anlagevermittlung, Anlageberatung, Abschlussvermittlung and Finanzportfolioverwaltung each since 2021-06-26; four earlier permissions on record have ended. The Cyprus Securities and Exchange Commission register confirms an active investment firm licence, 191/13, for Robomarkets Ltd. We were not able to check the National Bank of the Republic of Belarus register: the bank’s server accepted our connection and returned no response before timeout on every page we tried, including robots.txt, so that is a fact about our fetch and not a finding about the firm.

Our earlier review cited an FSC Belize licence number of 000138/32 for RoboForex; every RoboForex page we fetched in our evidence instead gives 9759600, alongside a separate figure quoted in page footers as “reg. number 000001272.” LicenSys does not show 000138/32 or 000001272 as registration numbers for the firm, so neither was verified against the register. We also searched 1,441 warning list entries mirrored from CySEC, the FCA and the FSC Mauritius, and RoboForex appears on none of them; that count covers only the lists we mirror, not every regulator.

What RoboForex charges to withdraw

We read the firm’s own published fee page rather than a summary of it. Withdrawals carry fees: up to 4% by local bank transfer, 1% via Skrill, 1.9% via Neteller, 2.5% plus 0.3 USD via STICPAY, and up to 2.6% plus 1.3 USD via VISA, MasterCard or JCB. Against that, RoboForex’s promotion page advertises three free withdrawals per month, but only on the 2nd, 3rd and 4th Tuesday of each calendar month, server time, and only for “the first withdrawal on those days (for one withdrawal only).” The same page states: “RoboForex reserves the right to deny its clients this service at its own discretion with no reason given.” Our earlier review described two free withdrawals per month; the firm’s own current page says three.

RoboForex’s legal page describes a Civil Liability insurance program capped at 2,500,000 EUR covering “omissions, fraud, errors, negligence and other risks” leading to client losses, a shared pool across all clients rather than a per-client guarantee. It also describes a Financial Commission Compensation Fund paying “up to €20,000 per case should a Member refuse to adhere to a judgment from the Financial Commission,” which only becomes payable if RoboForex itself refuses to comply with such a ruling, and is not an automatic deposit guarantee.

Overview Table

Facts List

• The FSC Belize LicenSys register confirms RoboForex Ltd under registration number 9759600, status Active, registered 2025-01-01.
• The BaFin company database confirms RoboMarkets Deutschland GmbH, BaFin ID 10154068, as a Wertpapierinstitut in Frankfurt.
• The CySEC register confirms an active investment firm licence, 191/13, for Robomarkets Ltd.
• The National Bank of the Republic of Belarus register could not be reached during our check, so its licence claim for RoboMarkets, LLC was not verified.
• We searched 1,441 mirrored warning list entries from CySEC, the FCA and the FSC Mauritius and found no match for RoboForex.
• RoboForex’s own fee page shows 0% deposit fees across every method listed, with withdrawal fees ranging from 1% to up to 4% depending on method.
• Free withdrawals are limited to three per month, restricted to specific Tuesdays and to one withdrawal per qualifying day, per the firm’s own promotion page.
• The firm’s Civil Liability insurance program is capped at 2,500,000 EUR and its Compensation Fund pays up to €20,000 per case, only if RoboForex refuses to comply with a Financial Commission ruling.
• Account leverage figures differ across the firm’s own pages: up to 1:2000 on some account pages against up to 1:20 for the R StocksTrader product page.
• RoboForex’s own risk warning states it “is not liable for any damages that occurred as a result of government restrictions, regulations of foreign exchange or stock markets, military actions, suspension of trading and other circumstances beyond control.”

Key Takeaways

This review scores RoboForex 6.3/10 overall, up from our previous 5.1/10. The move reflects a rebuilt assessment, not a change in the firm: this pass rests on registers we queried ourselves and the firm’s own published pages, several of which contradict our earlier review’s numbers.

What the registers show for RoboForex

• The Financial Services Commission Belize LicenSys public register lists ROBOFOREX LTD. under registration number 9759600, licensed for Trading in Securities as Agent, Trading in Securities as Principal, Managing Securities, and Providing Investment Advice, status Active, registered 2025-01-01.
• The BaFin company database confirms RoboMarkets Deutschland GmbH, BaFin-ID 10154068, LEI 529900GRHJXL3GLVJU16, listed as a Wertpapierinstitut in Frankfurt, with current permissions including Finanzkommissionsgeschäft (since 2025-08-25) and Anlagevermittlung, Anlageberatung, Abschlussvermittlung and Finanzportfolioverwaltung (since 2021-06-26); four earlier permissions on file have since ended.
• The CySEC register confirms an active Cyprus investment firm licence, 191/13, for Robomarkets Ltd.
• The National Bank of the Republic of Belarus register could not be reached for our evidence; the bank’s server accepted our connection and returned nothing before timeout on every page we tried, including robots.txt. That is a fact about our fetch, not a finding about the firm.
• We ran the firm’s name against 1,441 warning-list entries mirrored from CySEC, the FCA and FSC Mauritius, with a positive control confirming the search actually works, and found no match on any of them.

Set against that, our earlier review’s FSC licence number, 000138/32, does not match the 9759600 that every RoboForex page in our evidence, and the FSC’s own register, actually cite. Its CySEC number, 191/13, does check out on the CySEC register, but for RoboMarkets Ltd, a Cyprus group company, not for RoboForex Ltd itself, and no fetched RoboForex page in our evidence names that entity or licence.

RoboForex’s fee pages read cheaper than the withdrawal terms suggest

The fee page we read shows 0% on deposits across every method listed, which is most of what drives the 9/10 fees score. Withdrawals are a different matter: up to 4% on local bank transfer, 1% on Skrill, 1.9% on Neteller, 2.5% plus 0.3 USD on STICPAY, and up to 2.6% plus 1.3 USD on card. The advertised three free withdrawals a month only apply, per RoboForex’s own promotion page, on the 2nd, 3rd and 4th Tuesday of each calendar month, server time, and only for the first withdrawal that day, and the same page states RoboForex “reserves the right to deny its clients this service at its own discretion with no reason given.” Our earlier review had given the free-withdrawal count as two per month; the firm’s own current page says three.

What binds a client if something goes wrong

RoboForex’s legal page describes a Civil Liability insurance program capped at 2,500,000 EUR covering “omissions, fraud, errors, negligence and other risks” leading to client losses. That is a single shared pool across all clients, not a per-client guarantee. The same page describes the Financial Commission Compensation Fund as paying “up to €20,000 per case should a Member refuse to adhere to a judgment from the Financial Commission,” which only becomes payable if RoboForex itself refuses to comply with a ruling already made against it, not an automatic deposit guarantee. Separately, the risk warning states RoboForex “is not liable for any damages that occurred as a result of government restrictions, regulations of foreign exchange or stock markets, military actions, suspension of trading and other circumstances beyond control,” putting that risk on the client.

Platform pages don’t agree with each other

The About Company business profile lists WebTrader among RoboForex’s platforms, but the dedicated WebTrader page returned a 404 across four separately fetched country exits (GB, AE, ID, AU), and WebTrader isn’t a selectable option in the account-type platform filter. The R StocksTrader account’s maximum leverage is also inconsistent between the firm’s own pages: the account-comparison page gives 1:500, while the dedicated R StocksTrader product page and its contract-specification table give “up to 1:20.”

Several entities, several jurisdictions

Clients dealing with “RoboForex” may in practice be dealing with any of: RoboForex Ltd, registered in Belize; RoboMarkets Deutschland GmbH, the BaFin-regulated entity for European retail clients under MiFID II; RoboMarkets Ltd, the CySEC-licensed Cyprus entity confirmed on the CySEC register but not named on any RoboForex page in our evidence; and Robogate Limited, a Gibraltar company that RoboForex’s own contact page says “facilitates access to transactional infrastructure” for RoboForex Ltd clients. The footer restricted-country list names the USA, Canada, Japan, Australia and Indonesia among others as territories where “RoboForex Ltd and its partners don’t work,” yet we were served fully localized, account-opening-enabled homepages for AU, ID and JP visitors.

Support and reputation are where the score stays low

RoboForex offers 24/7 live chat, a phone line, a ticket system inside the Members Area, and a contact form split by department. Against a support score of 4.8 and a reviews score of 4.7, the material in our evidence that bears most directly is the entity fragmentation above, the compensation-fund cap, and the discretionary free-withdrawal clause: a client with a dispute has to work out which entity they actually contracted with before working out what body might hear it. RoboForex’s own page also discloses that 75.85% of retail investor accounts lose money trading CFDs with it.

Licenses & Regulation

RoboForex scores 6.3 out of 10 for regulation in this review, up from the 5.1 we gave it last time. The move is ours, not the firm’s: we checked a wider set of registers this time, and what came back was a mix of a confirmed core licence, a confirmed EU subsidiary, a clean warning list search, and several licence numbers from the previous write up that we could not verify against the register RoboForex itself points to.

What the Belize register shows for RoboForex Ltd

The Financial Services Commission of Belize’s LicenSys public register lists ROBOFOREX LTD. under registration number 9759600, with licence type Trading in Securities as Agent, Trading in Securities as Principal, Managing Securities, and Providing Investment Advice. Status is Active, registered 2025 01 01. This is the entity RoboForex names as operator on its footer pages, and the number matches what those pages themselves publish. RoboForex’s own footers also carry a second figure, “reg. number 000001272,” alongside the FSC licence number; it is not explained whether this is a distinct company registry number or part of the licensing record. We could not find that second number on the FSC register, so we report it as the firm’s own published figure rather than as something the register confirms.

The firm’s compensation arrangement sits under this same Belize licence rather than under any deposit guarantee scheme. RoboForex’s legal page describes a Financial Commission Compensation Fund that pays up to €20,000 per case, and only if RoboForex itself refuses to comply with a Financial Commission ruling in a client’s favour. That is a conditional, capped payout tied to the firm’s own compliance with an industry body’s ruling, not an automatic government backed guarantee. The same page describes a Civil Liability insurance program capped at 2,500,000 EUR covering omissions, fraud, errors and negligence. That is a single pool shared across every client’s claims, not a per client guarantee, so a large scale failure could leave individual recovery well short of the actual loss.

RoboMarkets Deutschland GmbH and the EU side of the business

For clients in Europe, RoboForex’s own pages point to RoboMarkets Deutschland GmbH, incorporated in Germany under MiFID II. The BaFin company database confirms RoboMarkets Deutschland GmbH: BAK 154068, BaFin ID 10154068, LEI 529900GRHJXL3GLVJU16, registered as a Wertpapierinstitut in Frankfurt. Its current permissions on the BaFin record are Finanzkommissionsgeschäft since 2025 08 25, and Anlagevermittlung, Anlageberatung, Abschlussvermittlung and Finanzportfolioverwaltung, each running since 2021 06 26. Four earlier permissions on the BaFin record have since ended, including the original Inkrafttreten Wertpapierinstitutsgesetz entry. RoboForex’s pages do not explain how business is divided between the Belize entity and the German one, or which one a given client actually contracts with.

Figures we could not carry forward from the earlier version of this review

The previous write up of this review cited an FSC Belize licence number of 000138/32, a CySEC licence 191/13 for RoboMarkets Ltd, and an NBRB registration 193179482 for RoboMarkets, LLC in Belarus. We checked all three this time. The CySEC register does confirm an active investment firm licence 191/13 for Robomarkets Ltd, a Cyprus entity, so that figure holds up as a live register match, though no RoboForex page we fetched in our evidence names that entity or licence itself. It comes from the earlier review, not from RoboForex’s own material. The FSC Belize number 000138/32 does not appear on the LicenSys register at all against this firm; LicenSys shows only 9759600, so that earlier figure was not verified. The NBRB register could not be read at all, and not for want of trying: the National Bank of the Republic of Belarus server accepted our connection and returned nothing before timeout on every page we tried, including robots.txt, so that is a gap in our fetch, not a finding about the firm or about whether 193179482 is real.

Warning lists and where RoboForex says it will not operate

We searched 1,441 warning list entries mirrored from CySEC, the FCA and the FSC Mauritius, and RoboForex does not appear on any of them. That covers only the three regulators we mirror, not a global sweep. Separately, RoboForex’s own footer disclaimers state that it and its partners do not target EU, EEA or UK retail clients, that marketing is not intended for Malaysian or UK residents, and that the firm does not operate in a named list of territories including the USA, Canada, Japan, Australia, Indonesia, Russia, Ukraine, Belarus and others. We also fetched fully localised, account opening enabled homepages served to Australian, Indonesian and Japanese visitors, which sit oddly against a disclaimer naming those same three countries as places the firm does not work in.

Other entities named in RoboForex’s own material

RoboForex’s contact pages also name RoboGate LTD, registered at Suite 16, Watergardens 5, Waterport Wharf, Gibraltar, and describe Robogate Limited as facilitating access to transactional infrastructure for RoboForex Ltd clients. Neither the licences nor the registers above cover this entity; it sits alongside the Belize and German companies as a third piece of the corporate structure a client may deal with without necessarily choosing to.

How to Trade

RoboForex offers CFDs and, through its R StocksTrader platform, direct instrument access across eight asset classes: Currencies, Metals, Crypto, Stocks, Indices, ETFs, Soft Commodities and Energies, according to the firm’s own product page. That page lists 28 currency pairs (EURUSD, USDJPY, GBPUSD among the examples given), CFDs and ETFs on gold, silver, platinum and other metals, CFDs on Bitcoin, Ethereum, Dogecoin and XRP traded 24/7, stocks and stock CFDs including Tesla, Google and Apple, major indices such as US500, DE40 and USTECH, more than 1,000 ETFs, commodity ETFs on corn, wheat, soybeans, sugar and coffee, and CFDs and ETFs on oil, natural gas and heating oil.

Leverage varies sharply by asset class

The same product page caps leverage differently across instrument types: up to 1:2000 on currencies and metals, up to 1:500 on crypto, up to 1:100 on indices and energies, and up to 1:20 on stocks and ETFs. That last figure sits awkwardly beside the way RoboForex advertises the same platform elsewhere. The R StocksTrader card on its MetaTrader 5 platform page offers leverage of up to 1:500 across the 12,000 plus instruments it lists, stocks among them, while the R StocksTrader page itself states that stock leverage is up to 1:20, and the stock contract specifications cap US stocks at that same 1:20. The 1:500 headline is therefore not available on the stocks the platform is built around, and a reader who takes the card at face value would size a position the account will not carry.

Account types on offer at RoboForex

The firm’s account-comparison page lists four MetaTrader-based account types, all with a stated minimum deposit of 10 USD or 10 EUR: Prime (leverage up to 1:300, spreads floating from 0 points), Pro (leverage up to 1:2000, spreads floating from 1.3 points), and ECN (leverage up to 1:500, spreads floating from 0 points), each carrying cashback up to 10%, a balance reward up to 10%, and an optional swap-free setting, and each tradable on MetaTrader 4 or MetaTrader 5. A fourth type, ProCent, is described as a cent-based account for testing strategies, expert advisors and algorithmic trading, with leverage up to 1:2000, spreads floating from 1.3 points, a 30% Stop Out level, a minimum order volume of 0.1 lot on MT4 or 0.01 lot on MT5, and account history retained for one month. Alongside these sits R StocksTrader, a separate account type with a 100 USD minimum deposit built around the 12,000+ instrument platform, offered with a choice of netting or hedging position accounting.

Platforms, and the one RoboForex’s own link can’t reach

RoboForex’s business profile lists five trading platforms, and the firm’s own platform pages describe MetaTrader 4 (desktop, the MetaQuotes web terminal, and iOS/Android apps, with three order execution types, 50 built-in indicators and MQL4 expert advisors) and MetaTrader 5 (the same delivery spread across desktop, web and mobile, adding netting/hedging accounting, Market Depth and MQL5 expert advisors). R StocksTrader is described as a proprietary multi-asset web platform with an iOS/Android app, Level II market depth and a built-in strategy builder. The business profile also names WebTrader and MobileTrader as RoboForex’s own platforms, but the dedicated WebTrader product page returned a 404 when fetched from four separate country exits (GB, AE, ID, AU). A platform the firm lists as core to its offering was not reachable at its own published address in any of the four fetches we ran.

What binds a leveraged stock position

On R StocksTrader, holding US Stocks, US Stocks CFDs or Regional Stocks CFDs on leverage above 1:1 carries a financing charge the firm states as -7% annualised; at 1:1 leverage the position is swap-free and the charge is 0%. This is the mechanism by which R StocksTrader positions are financed rather than a swap in the MetaTrader sense, and it applies specifically to the stock and stock-CFD instrument groups on that platform per RoboForex’s own markets page.

Our previous score for this criterion area was 5.1 out of 10; this review scores it 6.3 out of 10. That move reflects this review’s own reassessment against current evidence rather than any change at the firm’s end: the instrument range and platform set RoboForex publishes are broad and specific enough to document in detail, which supports the higher mark, but the same source pages contain the two contradictions above, a leverage figure for R StocksTrader that disagrees with itself and a listed platform whose own link 404s, which keeps the score well short of full marks.

Account Types

RoboForex splits its retail offering into four MetaTrader-based accounts plus a separate multi-asset platform account. The firm’s own the firm’s German home page account comparison page lists Prime, Pro, ECN and ProCent as the MetaTrader 4 / MetaTrader 5 tiers, each opened from the same 10 USD or 10 EUR minimum deposit, and a fifth account, R StocksTrader, built around a different platform with a 100 USD minimum.

The four RoboForex MetaTrader tiers

Per the comparison page, Prime carries leverage up to 1:300 and floating spreads “from 0 points”. Pro raises leverage to 1:2000 but starts spreads “from 1.3 points”. ECN sits at leverage up to 1:500 with spreads again quoted “from 0 points”. All three list the same add-ons: cashback up to 10%, a swap-free option, three free withdrawals a month, and a “balance reward” of up to 10%, alongside a 10 USD/10 EUR minimum deposit and a choice of MetaTrader 4 or MetaTrader 5.

The fourth tier, ProCent, is described on RoboForex’s accounts page as a cent-based account aimed at testing strategies, expert advisors and algorithmic trading rather than live-size trading. It runs the same 1:2000 leverage ceiling and “from 1.3 points” spread as Pro, but sets a 30% Stop Out level, a minimum order volume of 0.1 lot on MT4 or 0.01 lot on MT5, and keeps account history for one month.

R StocksTrader: a separate account, and a leverage figure that doesn’t match itself

R StocksTrader is priced apart from the MetaTrader line, with a 100 USD minimum deposit and access to what RoboForex’s own materials describe as 12,000-plus instruments across stocks, indices, ETFs and currencies, running on netting or hedging position accounting. The account comparison page gives this account’s leverage as “up to 1:500”. The dedicated R StocksTrader product page and its own contract-specification table, however, put stock leverage on the same platform at “up to 1:20”. We read both pages for this review, and RoboForex’s own site does not resolve which figure applies; a trader sizing a stock CFD position on R StocksTrader is looking at two different maximum-leverage numbers depending on which of the firm’s own pages they open.

The “up to 10% on account balance” reward program that RoboForex advertises alongside the MetaTrader tiers is stated on the firm’s accounts page to exclude R StocksTrader account holders, so that incentive attaches to Prime, Pro and ECN but not to the multi-asset account.

What the cashback and balance reward promotions are worth taking with a pinch of salt

Both the cashback and balance reward figures on RoboForex’s own account pages are capped expressions, “up to 10%” in each case, without a schedule on the pages we fetched showing what volume or balance tier earns the full 10% versus a lower amount. The three free withdrawals a month that all three MetaTrader tiers list as a feature are also qualified elsewhere in RoboForex’s fee material: the firm’s promotion page restricts them to the second, third and fourth Tuesday of the month, server time, to the first withdrawal on each of those days, and states plainly that “RoboForex reserves the right to deny its clients this service at its own discretion with no reason given.” An account feature listed as “free withdrawals 3x/month” on the comparison page is, on the page that actually governs it, a discretionary benefit tied to specific calendar days rather than a standing three-withdrawals-whenever-you-like allowance.

Opening cost versus what stands behind it

Every tier, including R StocksTrader, opens from a low minimum: 10 USD/10 EUR for the four MetaTrader accounts, 100 USD for R StocksTrader. Set against that low bar, RoboForex’s own legal page describes the firm’s Civil Liability insurance as a program “for a limit of 2,500,000 EUR”, covering omissions, fraud, errors and negligence across the client base collectively rather than as a per-client sum, and separately describes a Financial Commission Compensation Fund paying “up to €20,000 per case” only where RoboForex itself refuses to comply with a Financial Commission ruling. Neither is an account-tier feature as such, but both apply across Prime, Pro, ECN, ProCent and R StocksTrader alike, and set the ceiling on what any of these low-minimum accounts actually recovers for a client if something goes wrong.

Negative Balance Protection

RoboForex publishes negative balance protection, and it is specific about what the term means. The firm’s security page states that “in case the market volatility does not allow the client to keep a positive balance on his/her trading account, RoboForex Ltd automatically tops up the balance to 0 and the client does not have to pay anything for this”. Its About Company page puts the same policy more briefly: RoboForex Ltd “automatically sets the balance to zero”. The protection is also listed site wide under Security of Clients’ Funds, directly beside the FSC licence number, on the regulation page and on most other pages we read.

Who makes the promise, and where it stops

Two limits are worth knowing before a reader treats that as settled. The promise is made by RoboForex Ltd, the Belize company holding FSC licence 9759600, and it appears on the firm’s own security and marketing pages; we did not find it restated as a clause in any client agreement among the documents we read, so what a client could hold the firm to contractually is not something we can show. Both statements are also unqualified: neither names an account type, carves out an exception for gapping or illiquid markets, nor sets a time limit. Retail clients in Europe are directed away to RoboMarkets Deutschland GmbH on a separate website, which we did not fetch for this review, so nothing here describes that entity’s terms.

What the risk warning says alongside it

RoboForex’s own risk warning, read directly, puts the loss risk on the client. The clause we quoted from that page states plainly that RoboForex “is not liable for any damages that occurred as a result of government restrictions, regulations of foreign exchange or stock markets, military actions, suspension of trading and other circumstances beyond control.” The same wording appears on the UAE version of that page. That clause covers force majeure events rather than ordinary drawdown, and nothing we read reconciles it with the zero balance promise above: suspension of trading and other circumstances beyond the firm’s control are close to the conditions that produce a negative balance in the first place, and a reader is left to work out which document governs that moment.

Stop outs, not balance protection

Beside the zero balance promise sits the mechanism meant to make it rarely necessary: a Stop Out level, the forced closure of positions once equity falls to a set percentage of used margin. RoboForex publishes two figures. The ProCent (micro) account page gives a Stop Out of 30%, and the stock contract specifications on the R StocksTrader page give 20% on instruments including US stocks, currencies, indices and CFDs on metals and oil. The account comparison page carries no Stop Out row at all, so a reader choosing between the Prime, Pro and ECN accounts is not told where each one closes them out. A stop out is not the same thing as negative balance protection, and neither figure says what happens when a gap carries a position straight through that level, which is the case the top up to zero exists to answer.

The compensation fund is not a loss backstop

Two of the contract terms we read bear on what a client can recover if something goes wrong, and neither is a balance guarantee. RoboForex’s Civil Liability insurance program is capped at 2,500,000 EUR, and by the firm’s own description on its legal page covers omissions, fraud, errors, negligence and other risks leading to client financial losses. That is a shared pool across every client covered by the policy, not a per account guarantee, and it responds to firm error or fraud, not to a client’s own leveraged losses. Separately, the Financial Commission Compensation Fund the legal page describes pays “up to €20,000 per case should a Member refuse to adhere to a judgment from the Financial Commission.” That payment is triggered only if RoboForex refuses to comply with a Financial Commission ruling against it; it is not an automatic, government backed deposit guarantee, and it has no stated connection to negative balances arising from market moves.

Leverage and swap terms that raise the stakes

Leverage widens the gap a fast market move can open between a client’s margin and the size of the position it supports, which is exactly the scenario negative balance protection exists to catch. The stop out levels above, 30% on ProCent accounts and 20% on the stock contract specifications, are the published points at which positions are closed, and the comparison page gives none for the other account types. Separately, the interest charge on leveraged stock and ETF positions in R StocksTrader, minus 7% annualised whenever leverage exceeds 1:1 according to the markets page, adds an ongoing carrying cost on top of price risk, which is a different mechanism from a loss limit but still shapes how a leveraged position can erode an account over time.

What RoboForex publishes on its own loss rate

RoboForex’s own contact page states that “75.85% of retail investor accounts lose money when trading CFDs with this provider.” That is the firm’s disclosed figure, not our estimate, and it sits alongside the leverage terms above as the clearest first party indication of how often accounts end up on the losing side of these positions. It does not tell a reader how often the top up to zero is actually invoked, or on how many accounts.

Score

Our previous review of RoboForex scored 5.1 out of 10; this review scores 6.3. We attribute the movement to our current assessment, not to any change at the firm, since both the scoring criteria and the evidence base behind them differ from the earlier pass. The fees criterion sits at 9 out of 10 in this review, reflecting the published fee schedule we read directly, including the free withdrawal allowance of three per month and the itemised percentage costs by payment method. Regulation sits at 6.3, consistent with confirmed active licences for RoboForex Ltd with Belize’s FSC and for RoboMarkets Deutschland GmbH with BaFin, set against the discrepancies our evidence turned up between the firm’s own current disclosures and figures carried over from an earlier review. Negative balance protection is published by the firm and we read the policy on its own pages, so it is not among the gaps sitting behind those numbers.

Trading Instruments

RoboForex publishes eight instrument groups on the pages we fetched: Currencies, Metals, Crypto, Stocks, Indices, ETFs, Soft Commodities and Energies. The firm’s own root page lists 28 currency pairs (EURUSD, USDJPY, GBPUSD among them), CFDs and ETFs on gold, silver and platinum, CFDs on Bitcoin, Ethereum, Dogecoin and XRP traded 24/7, stock and stock CFDs naming Tesla, Google and Apple, major indices such as US500, DE40 and USTECH, more than 1,000 ETFs, commodity ETFs on corn, wheat, soybeans, sugar and coffee, and CFDs and ETFs on oil, natural gas and heating oil. Access to the larger stock and ETF count runs through R StocksTrader, which the firm’s markets page puts at more than 12,000 instruments with Level II market depth and a strategy builder, alongside netting or hedging position accounting.

Leverage: the headline ceiling is not the one that applies to stocks

Leverage varies sharply by asset class on the root page: up to 1:2000 for currencies and metals, up to 1:500 for crypto, up to 1:100 for indices and energies, and up to 1:20 for stocks and ETFs. That last figure is the one a trader is least likely to see. The account-comparison page gives the R StocksTrader account’s maximum leverage as 1:500, and the R StocksTrader page itself carries both numbers: 1:500 on currencies, and up to 1:20 on the stocks the platform is named for, which its contract specifications repeat for US stocks. So the headline on the comparison page is the ceiling that does not apply to the asset most people open that account to trade, and sizing a stock position against 1:500 would misjudge margin requirements for that account.

What each RoboForex account trades on

Four of the account types we read describe the same platform access and a similar minimum deposit, differing mainly in spread and leverage terms. Prime opens from 10 USD or 10 EUR, offers leverage up to 1:300, spreads floating from 0 points, and runs on MetaTrader 4 or MetaTrader 5. Pro, at the same minimum, raises leverage to up to 1:2000 with spreads floating from 1.3 points. ECN, also from 10 USD or 10 EUR, caps leverage at 1:500 with spreads from 0 points. ProCent is described as a cent-based account built for testing strategies, expert advisors and algorithmic trading, with leverage up to 1:2000, a 30% stop-out level, a minimum order volume of 0.1 lot on MT4 or 0.01 lot on MT5, and account history retained for one month. R StocksTrader carries a separate, higher minimum deposit of 100 USD and is the account through which the 12,000-plus instrument count and the disputed leverage figure above apply.

Platforms that trade RoboForex’s instruments, and one that we could not confirm works

MetaTrader 4 and MetaTrader 5 are both available as desktop software, the MetaQuotes web terminal, and iOS/Android apps; the MT4 product page describes three order execution types and 50 ready-to-use indicators, and the MT5 page adds netting/hedging position accounting and Market Depth. R StocksTrader is RoboForex’s own multi-asset web platform and app, carrying the 12,000+ instrument count and the strategy builder. RoboForex’s own about-company page lists WebTrader (R WebTrader) as one of five official trading platforms, but we could not verify it: the dedicated WebTrader product page returned a 404 across the four separate country exits we fetched it from (GB, AE, ID, AU), and WebTrader does not appear as a selectable option in the account-type platform filter. On the evidence we hold, a platform the firm names in its own company profile could not be reached or selected as an actual trading option.

Trading with interest and reward terms attached

Instrument access on R StocksTrader carries a financing term the platform description does not put front and center: RoboForex’s markets page states an interest charge of minus 7% annualised on leveraged stock and ETF positions held above 1:1 leverage, applying to US Stocks, US Stocks CFDs and Regional Stocks CFDs, with 0% at 1:1 (swap-free) leverage. Separately, the “up to 10% on account balance” reward program is stated to exclude R StocksTrader account holders altogether, so the cashback and balance-reward terms that Prime, Pro and ECN advertise do not carry over to the account with the widest instrument range.

Our previous score for this section area sat inside an overall 5.1/10; this review scores the broker 6.3/10 overall, with the platform criterion at 6.5/10. The evidence above is what that platform figure rests on: a wide, clearly documented instrument list across eight asset classes and five named platforms, set against an unresolved leverage contradiction between two of the firm’s own pages and a fifth named platform, WebTrader, that 404s everywhere we tried to load it. We are restating the score from this evidence rather than from any change in the firm’s offering.

Education & Analysis

RoboForex’s own “About Company” profile lists five trading platforms under its name: MetaTrader 4, MetaTrader 5, R StocksTrader, R WebTrader and R MobileTrader. Here is what each platform actually does.

MetaTrader 4 and MetaTrader 5

The MT4 product page describes desktop, MetaQuotes web-terminal and iOS/Android delivery, three order execution types, 50 built-in indicators and support for MQL4 expert advisors. The MT5 page adds netting or hedging position accounting, Market Depth, and MQL5 expert advisors, again across desktop, the MetaQuotes web terminal and mobile. Both are standard MetaQuotes builds rather than anything RoboForex built itself. The firm pairs them with its Prime, Pro and ECN accounts, all listed as running on “MetaTrader 4 | MetaTrader 5” with a $10 minimum deposit, and with the ProCent account, a cent-denominated account the account page describes as built for testing strategies, expert advisors and algorithmic trading, with a 30% stop-out level, a minimum order volume of 0.1 lot on MT4 versus 0.01 lot on MT5, and account history retained for one month.

R StocksTrader, and a leverage figure that argues with itself

R StocksTrader is the proprietary platform RoboForex still documents, and its company history names another, a web platform it says it released under the name WebTrader, whose own product page returned a 404 from every country exit we tried. R StocksTrader itself is described as a multi-asset web platform plus an iOS/Android app which the firm’s markets page credits with more than 12,000 instruments, Level II market depth and a built-in strategy builder, running on netting or hedging accounting. Opening one takes a $100 minimum deposit against $10 for the MetaTrader-based accounts.

RoboForex’s own pages don’t agree on what it costs to use that leverage. The account-comparison page gives R StocksTrader’s maximum leverage as 1:500, while the dedicated R StocksTrader product page and its own contract-specification table state stock leverage of up to 1:20. Both are the firm’s own pages, both describe the same account, and neither has been corrected against the other in our evidence.

The R StocksTrader terms also carry a running cost the MetaTrader accounts don’t. RoboForex’s markets page sets an annualised interest charge of -7% on leveraged US Stocks, US Stocks CFD and Regional Stocks CFD positions held above 1:1 leverage, dropping to 0% only where the position is held swap-free at 1:1.

R WebTrader: on the list, not on the page

RoboForex’s business profile counts R WebTrader among its five platforms, but the platform’s own product page returned a 404 across four separate country fetches we ran for our evidence, from GB, AE, ID and AU exits. R WebTrader is also absent as a selectable option in the account-type platform filter. A platform the firm names as core to its offering was not reachable from any of the four regions we checked it from. R MobileTrader appears in the same about-page list as the firm’s branded mobile app, but we found no dedicated product page describing what it does beyond that single mention, so there is nothing further to report on it from our evidence.

What RoboForex’s pages don’t cover

The pages we read describe order types, indicator counts and execution modes for MT4 and MT5, and instrument counts, market depth and a strategy builder for R StocksTrader. The MT4 and MT5 pages say nothing about copy trading or signal services. The R StocksTrader page does carry Copy Trading links in its own navigation, alongside Top Rated Strategies, Start Copying and Share Your Strategy, and RoboForex plainly runs the service: its help centre has a Copy Trading section and CopyFX sits in the navigation on its company pages. What we did not find anywhere we read is a product page tying that service to a platform, a description of how a strategy provider is paid, or any mention of a third party charting layer.

Special Offers

RoboForex scored 6.3 out of 10 in this review, up from 5.1 in our previous pass on this broker. That move reflects this review’s own current reading of the evidence below, not any change on RoboForex’s part; the criteria and the material we pulled from the firm’s own pages have both moved since the last write-up.

RoboForex’s “Withdrawal Without Commission” promotion

RoboForex’s fee page describes a promotion covering three free withdrawals a month, available only on the 2nd, 3rd and 4th Tuesday of each calendar month, server time, and the same page states the offer is “valid solely for the first withdrawal on those days (for one withdrawal only).” A second withdrawal on the same qualifying Tuesday is charged at the normal rate. The page also carries this clause: “RoboForex reserves the right to deny its clients this service at its own discretion with no reason given.” Read together, a client who deposits and withdraws on exactly the right day each month can still be refused the waiver, and RoboForex owes no explanation for that refusal.

An earlier review of this broker, quoted here as second-hand and not as RoboForex’s own words, described the allowance as covering the “first two withdrawals per month.” RoboForex’s own fee page currently states three withdrawals, not two, so a trader budgeting from that earlier figure would understate what the firm’s own page now offers.

Cashback and balance reward on the Prime, Pro and ECN accounts

RoboForex’s account pages list “cashback up to 10%” and a “balance reward up to 10%” among the features of the Prime, Pro and ECN account types. The dedicated page for the balance reward does set out the tiers, and they show that the headline is the top band rather than the usual rate: 2.5% on 1 to 10 lots, 5% on 10 to 1,000 lots, and 10% only above 1,000 lots. We found no equivalent breakdown for the cashback figure on the pages we read. A separate account-features page states that the “Up to 10% on account balance” reward program excludes R StocksTrader account holders, so the reward does not apply across every account RoboForex offers.

Swap-free trading and the R StocksTrader interest charge

RoboForex’s instrument pages list a swap-free trading option across currencies, metals and crypto. On R StocksTrader specifically, the markets page gives an interest charge of “-7% annualised” on leveraged stock, ETF and CFD positions once leverage goes above 1:1, falling to 0% at 1:1 leverage, which the same page identifies as the swap-free rate for that platform. That is a fee waived by trading conditions rather than a discount applied on top of a purchase: a client keeps the 0% rate only by staying at 1:1 leverage on those instruments, and pays the annualised charge on anything more leveraged.

How the free-withdrawal days sit against RoboForex’s normal withdrawal pricing

Outside the three qualifying Tuesdays, RoboForex’s fee page prices withdrawals by method: up to 4% on local bank transfer, 1% on Skrill, 1.9% on Neteller, 2.5% plus 0.3 USD on STICPAY, and up to 2.6% plus 1.3 USD on VISA, MasterCard and JCB. Set against that schedule, the free-withdrawal promotion waives a cost that would otherwise apply on a specific channel and a specific day each week it runs, rather than lowering the underlying fee schedule itself; the discretion clause quoted above is what decides, on any given qualifying day, whether a client actually receives that waiver.

The same fee page states that trading accounts “can’t be deposited by means of electronic wallets, banks accounts, and cards, which do not belong to the trading account owner.” That restricts who can fund an account toward any deposit-linked condition attached to these offers to the account holder alone.

Opening an Account

RoboForex Ltd runs account opening online, through the same country specific site that carries the firm’s licence footer. The pages we fetched for GB, AE, AU and ID visitors all point to an account opening flow rather than a paper application, and all of them repeat the same regulatory footer naming FSC Belize licence No. 9759600 and reg. number 000001272. We read that footer, not a summary of it.

Who RoboForex says it will not take on

RoboForex Ltd’s own footer states plainly that the firm and its partners “don’t work on the territory of the USA, Canada, Japan, Australia, Bonaire, Brazil, Curaçao, East Timor, Indonesia, Iran, Liberia, Saipan, Russia, Sint Eustatius, Tahiti, Turkey, Guinea-Bissau, Micronesia, Northern Mariana Islands, Svalbard and Jan Mayen, South Sudan, Ukraine, Belarus, and other restricted countries.” The same footer says RoboForex Ltd and its partners do not target EU, EEA or UK clients, that the marketing material is not intended for UK residents, and that advertisements are not intended for Malaysian residents.

Worth flagging plainly: that exclusion list sits in the footer of every version we fetched, the UK and UAE pages included, and among them are the fully localised, account opening enabled homepages served to Australian, Indonesian and Japanese visitors, three of the territories the same footer names as off limits. We did not test whether an application from one of those countries is actually rejected at signup. What we can say is that the exclusion list and the working account opening flow sit on the same page, for the same visitor.

Which entity a new client actually signs up with

Depending on where the visitor is, the account opening process points to different entities. RoboForex Ltd, registered in Belize, is the operator named on the GB and AU pages we fetched. RoboMarkets Deutschland GmbH, incorporated in Germany, is named on the same pages as the entity for retail clients residing in Europe, in accordance with MiFID II. BaFin’s own company database confirms RoboMarkets Deutschland GmbH under BaFin ID 10154068, with current permissions for Finanzkommissionsgeschäft, Anlagevermittlung, Anlageberatung, Abschlussvermittlung and Finanzportfolioverwaltung. A third entity, Robogate Limited, registered in Gibraltar, is described on the GB contact page as facilitating access to transactional infrastructure for RoboForex Ltd clients. The page does not say what that infrastructure carries, so what actually passes through Robogate is not something the firm spells out; what is clear is that a third company sits between some clients and either RoboForex Ltd or RoboMarkets Deutschland GmbH.

What the FSC Belize register shows for RoboForex Ltd

We searched the Financial Services Commission Belize LicenSys public register directly. It lists ROBOFOREX LTD. under registration number 9759600, with licence type covering Trading in Securities as Agent, Trading in Securities as Principal, Managing Securities and Providing Investment Advice, status Active, registered 2025 to 01 to 01. That matches the number RoboForex Ltd’s own footer gives across every page in our evidence. A separate reg. number, 000001272, appears in the same footer alongside the licence number; LicenSys does not show this as a distinct registration number for the firm, so we could not verify what it represents beyond what the firm’s own page states.

We also checked the warning list mirror covering CySEC, the FCA and the FSC Mauritius, 1441 entries in total, and RoboForex does not appear on any of them. That is a clean result limited to the three lists we mirror, not a clearance from every regulator worldwide.

Minimum deposit and account types on opening

RoboForex’s own account pages give a minimum deposit of 10 USD or 10 EUR for the Prime, Pro and ECN account types, and the same 10 USD or 10 EUR minimum for the ProCent account, which the firm describes as a cent based account for testing strategies, expert advisors and algorithmic trading. The R StocksTrader account carries a higher stated minimum of 100 USD. Funding sits under one condition that applies from account opening onward: RoboForex’s own fee page states that “trading accounts can’t be deposited by means of electronic wallets, banks accounts, and cards, which do not belong to the trading account owner,” meaning the account holder’s name has to match the funding source from the first deposit.

What we did not verify

Our earlier review passage cites an FSC Belize licence number of 000138/32 for RoboForex; every RoboForex page we fetched instead gives 9759600, so we report the number the firm’s own current pages carry, not the figure from our earlier review. The same earlier review names a CySEC licence, 191/13, for RoboMarkets Ltd and an NBRB registration for RoboMarkets LLC in Belarus. We checked CySEC’s own register and found an active investment firm licence 191/13 for Robomarkets Ltd there, which confirms that piece independently of our earlier review. The NBRB register would not respond to our fetch within the timeout on any page, including its own robots.txt, so the Belarus registration remains unchecked by us rather than confirmed or contradicted.

Deposits & Withdrawals

RoboForex’s own fee page breaks the cost of moving money in and out into a rail-by-rail table rather than a single blended figure, and that itemisation is the main reason this review’s fees score comes out at 9 out of 10 even though the withdrawal side is not free. Our previous review of RoboForex scored it 5.1 out of 10 overall; this review scores it 6.3 out of 10, built on that 9/10 fees figure against a support score of 4.8 and a reviews score of 4.7. That movement is this review’s own assessment, restated from the evidence below, not a claim that RoboForex has changed what it charges.

What RoboForex charges to withdraw

Every payment method in the table on RoboForex’s deposit and withdrawal page shows a 0% deposit fee, and the cost falls entirely on the way out. That table runs to six methods, while the firm’s About Company page advertises more than 20 payment systems, so the published schedule covers a fraction of what a client may be offered. For Local Bank Transfer, the page gives 0% on deposit and up to 4% on withdrawal, with a deposit limit up to 15,000 USD, a withdrawal limit up to 20,000 USD, and processing of up to one day. Skrill is 0% on deposit and 1% on withdrawal, with deposits of 10 to 25,000 USD and withdrawals of 1 to 100,000 USD. Neteller is 0% on deposit and 1.9% on withdrawal, deposits up to 50,000 USD and withdrawals of 5 to 100,000 USD. STICPAY charges 0% on deposit and 2.5% plus 0.3 USD on withdrawal, both capped between 10 and 49,999 USD. Card withdrawals by VISA, MasterCard or JCB are charged up to 2.6% plus 1.3 USD, on withdrawals of 10 to 10,000 USD, with processing taking up to 10 days versus one day for bank transfer. QR codes and vouchers, in USD, carry no deposit fee and are capped at 10 to 500 USD per deposit, processed within a day.

Beyond the withdrawal rail fees, the firm’s contract specification for R StocksTrader states an annualised interest charge of up to 7% on leveraged stock and ETF positions (US Stocks, US Stocks CFDs and Regional Stocks CFDs) whenever leverage goes above 1:1, dropping to 0% only at 1:1, swap-free leverage. That is a holding cost rather than a transfer cost, but it sits alongside the withdrawal table as another way the published terms reduce what a client keeps.

The free withdrawal window, and its catches

RoboForex’s promotion page describes three free withdrawals per month, one per eligible day, and restricts the window tightly: the offer runs “solely for the first withdrawal on those days (for one withdrawal only),” and only on the second, third and fourth Tuesday of each calendar month by server time. Outside that window, or after the first withdrawal on an eligible Tuesday, the standard per-rail fee applies. The same page adds that “RoboForex reserves the right to deny its clients this service at its own discretion with no reason given,” which means the free-withdrawal benefit is not a client entitlement the firm has bound itself to honour case by case. The account comparison page for the Prime, Pro and ECN account types separately lists “free withdrawals” at 3x per month with 0% commission, which lines up with the promotion page’s figure. An earlier review of this broker described only two free withdrawals per month; RoboForex’s own current pages, read for this review, state three, so that earlier figure should not be relied on.

Funding rules and limits

The firm’s fee page states plainly that trading accounts can’t be deposited by means of electronic wallets, bank accounts, and cards, which do not belong to the trading account owner, so a deposit from a spouse’s card or a friend’s e-wallet is against the account’s own terms, not just a card-network restriction. Each rail on the fee table also carries its own deposit and withdrawal band rather than one account-wide limit: bank transfer tops out at a 20,000 USD withdrawal, cards at 10,000 USD, while Skrill and Neteller allow up to 100,000 USD out. A client choosing a rail for a large withdrawal needs to check that rail’s own cap rather than assume a single account limit applies across all of them.

Customer Support

The score for this section moved from 5.1 to 6.3 out of 10 in our overall assessment; support itself is one of the weaker marks in this rewrite, at 4.8, and the material below explains why.

How to reach RoboForex

The Australia contact page lists a phone number, +593 964 281 548, an online live chat, a ticket system inside the Members Area, and a contact form asking for name, email and a department choice of BZ or EN General. The About Company page describes the live chat as a 24/7 online Live Support service, “always ready to help you in solving your issues.” We did not test response times on any of these channels; we read the pages listing them.

Which entity a client is actually dealing with

The contact page names three separate addresses. RoboForex Ltd’s registered address is 2118 Guava Street, Belama Phase 1, Belize City, Belize, and its business address is Belize Marina Towers, Barrack Rd., Newtown Barracks, Belize City, Belize. A third address, Suite 16, Watergardens 5, Waterport Wharf, GX11 1AA Gibraltar, belongs to RoboGate LTD. Elsewhere in our evidence, a separate document describes Robogate Limited as the entity that “facilitates access to transactional infrastructure for RoboForex Ltd clients.” So a support query that touches a deposit or withdrawal can involve a Gibraltar payments entity distinct from the Belize broker entity the client opened an account with, and a client trying to escalate a payment problem may need to work out which of the two is actually holding the money.

What backs a complaint if it goes wrong

RoboForex’s own page describes a Civil Liability insurance program capped at 2,500,000 EUR, covering omissions, fraud, errors, negligence and other risks leading to client financial losses. That cap is a single shared pool for every client collectively, not a guarantee paid out per client, so in a large scale failure an individual client’s recovery could fall well short of the actual loss. The firm’s regulation and security pages describe a Financial Commission Compensation Fund that pays “up to €20,000 per case should a Member refuse to adhere to a judgment from the Financial Commission.” That only becomes payable if RoboForex itself refuses to comply with a ruling the Financial Commission has already made in the client’s favour, and the cap is per case, not an automatic or government backed deposit guarantee. A client with a support dispute is dealing with an internal complaints process backed by these two funds, not a national compensation scheme.

Terms that bind a client mid dispute

The UK risk page and the firm’s UAE risk page risk warnings both state, “RoboForex is not liable for any damages that occurred as a result of government restrictions, regulations of foreign exchange or stock markets, military actions, suspension of trading and other circumstances beyond control.” That clause puts losses from government action, regulatory change, war, or a trading suspension entirely on the client, with no route to recourse against the firm for those causes, which matters to anyone raising a support ticket over a loss during exactly those kinds of events.

The fee page’s Withdrawal Without Commission promotion carries its own support relevant condition: “the offer is valid solely for the first withdrawal on those days (for one withdrawal only),” and separately, “RoboForex reserves the right to deny its clients this service at its own discretion with no reason given.” A client who contacts support expecting a promised free withdrawal can be refused it without any explanation owed, under the firm’s own wording.

Warning list result

We searched 1,441 warning list entries mirrored from CySEC, the FCA and the FSC Mauritius, and RoboForex does not appear on any of them. That is a clean result against those three lists specifically, not a check against every regulator worldwide, and it says nothing about the quality of the firm’s support handling on its own.

What we did not check

We read the pages listing RoboForex’s contact channels and the terms above; we did not place a call, open a live chat session, or file a support ticket, so we cannot report on hold times, resolution quality, or how the department split between BZ and EN General actually routes a query in practice.

Prohibited Countries

RoboForex Ltd’s own footer carries an explicit restricted-territory list, repeated on both the pages we fetched from a UK vantage point and from an Australian one. The exact wording: “RoboForex Ltd and its partners don’t work on the territory of the USA, Canada, Japan, Australia, Bonaire, Brazil, Curaçao, East Timor, Indonesia, Iran, Liberia, Saipan, Russia, Sint Eustatius, Tahiti, Turkey, Guinea-Bissau, Micronesia, Northern Mariana Islands, Svalbard and Jan Mayen, South Sudan, Ukraine, Belarus, and other restricted countries.”

Two further exclusions appear separately from that list, on the same pages. RoboForex Ltd’s marketing material states it does “not target EU/EEA/UK clients” and that its material “is not intended for” UK residents, and a separate line states its advertisements “are not intended for” Malaysian residents. These read as marketing-scope disclaimers rather than the territorial “don’t work on” list quoted above, but the pages we fetched place all three restrictions together in the same footer block.

Where RoboForex actually routes EU clients

The exclusion of EU/EEA/UK clients from RoboForex Ltd is not a blanket refusal of European business: the same pages name RoboMarkets Deutschland GmbH, incorporated in Germany “in accordance with MiFID II,” as the entity for retail clients residing in Europe. The BaFin company database confirms RoboMarkets Deutschland GmbH under BaFin-ID 10154068, holding current permissions including Finanzkommissionsgeschäft, Anlagevermittlung, Anlageberatung, Abschlussvermittlung and Finanzportfolioverwaltung. A European resident reading the RoboForex Ltd pages is therefore being pointed at a different corporate entity, not turned away outright.

A contradiction in RoboForex’s own pages

The territorial list names Japan, Australia and Indonesia among the countries RoboForex “don’t work” in, yet we fetched fully localized, account-opening-enabled homepages served to Australian, Indonesian and Japanese visitors, each carrying that same exclusion notice in the footer. We cannot resolve which statement governs actual account acceptance from the pages alone; we can only report that RoboForex’s own site simultaneously invites and disclaims these three markets, which anyone in Australia, Indonesia or Japan checking their own eligibility should weigh before relying on the footer text.

Our earlier review’s list claim does not hold up

An earlier version of this review reported, as our earlier review, that we could not find a published restricted-country list for RoboForex. That statement does not match what we found: every RoboForex page fetched for this review carries the restricted-territory list quoted above, in the same footer block as the licence numbers. We are correcting that earlier claim rather than repeating it.

What the list does not tell a reader

The pages we fetched give the exclusion as a named list plus the phrase “and other restricted countries,” with no link to a fuller or authoritative version of that longer list. Nothing in the pages we fetched explains whether the exclusion is enforced at account opening, at KYC, or not at all, and nothing in the pages we fetched names an appeals or review process for a client whose country is later added to or read into that list.

Conclusion

Regulation, checked against three registers

RoboForex Ltd, the Belize entity that serves clients outside the EEA and UK, is on the Financial Services Commission Belize LicenSys public register we checked directly: registration number 9759600, licensed for trading in securities as agent and as principal, managing securities, and providing investment advice, with status shown as active and registered 2025-01-01. RoboMarkets Deutschland GmbH, the entity RoboForex’s own pages point EU retail clients to, is in the BaFin company database under BaFin-ID 10154068, holding current permissions for Finanzkommissionsgeschäft, Anlagevermittlung, Anlageberatung, Abschlussvermittlung and Finanzportfolioverwaltung. We also checked the Cyprus Securities and Exchange Commission’s own register and found an active investment firm licence, 191/13, for Robomarkets Ltd, a group company RoboForex’s own pages in our evidence do not mention. A fourth register, the National Bank of the Republic of Belarus, would not respond to our fetch within the timeout, on every page we tried including robots.txt, so that entry stands as not checked rather than as any finding about the firm. We also ran RoboForex’s name against 1,441 warning list entries mirrored from CySEC, the FCA and FSC Mauritius, and it matched none of them; that covers only the lists we mirror, not every regulator anywhere, but it is a clean result on the lists we hold. Set against that spread of regulators, RoboForex’s own footer cites an FSC “reg. number 000001272” alongside the licence number, a figure LicenSys does not show for the firm, so we could not verify it from the register.

What RoboForex charges

The firm’s own fee page puts most deposits at 0%, with withdrawal fees that vary sharply by method: up to 4% for local bank transfer, 1% for Skrill, 1.9% for Neteller, 2.5% plus 0.3 USD for STICPAY, and up to 2.6% plus 1.3 USD for card withdrawals. A separate promotion page offers three free withdrawals a month, but only on the second, third and fourth Tuesday, only for the first withdrawal that day, and the same page states plainly that “RoboForex reserves the right to deny its clients this service at its own discretion with no reason given.” Minimum deposits across the Prime, Pro and ECN accounts sit at 10 USD or 10 EUR on the firm’s own account page, and none of the fetched pages show a deposit fee on any funding method we found.

Platform, with a couple of loose ends

RoboForex offers MetaTrader 4, MetaTrader 5 and its own R StocksTrader platform across desktop, web and mobile, per its platform and account pages. Two things in the pages we fetched sit awkwardly against each other. The firm’s business profile lists WebTrader among its trading platforms, but the dedicated WebTrader page returned a 404 across four separate country fetches (GB, AE, ID, AU), and WebTrader is not a selectable option on the account platform filter. And the R StocksTrader account’s maximum leverage is given as 1:500 on the account comparison page but as up to 1:20 on the R StocksTrader product page’s own contract specification table, so a trader comparing the two pages would come away with two different numbers for the same account.

Support and the terms that bind a client

The contact page lists 24/7 live chat, a phone number, a ticket system inside the Members Area and a contact form; the pages themselves make no claim about response times. The risk disclosure states that “RoboForex is not liable for any damages that occurred as a result of government restrictions, regulations of foreign exchange or stock markets, military actions, suspension of trading and other circumstances beyond control,” putting that category of loss on the client. The legal page describes a Civil Liability insurance program capped at a limit of 2,500,000 EUR covering the client base collectively rather than per client, and a Financial Commission Compensation Fund that pays “up to €20,000 per case should a Member refuse to adhere to a judgment from the Financial Commission,” which is a remedy of last resort rather than a standing deposit guarantee.

The score: 5.1 up to 6.3

Our previous review of RoboForex scored 5.1 out of 10. This review scores 6.3, on updated criteria and a fresh read of the evidence, not because anything about the firm has changed. Regulation lands at 6.3, weighed by an active Belize FSC registration, a confirmed BaFin entry for the German entity, and a confirmed CySEC licence for the Cyprus group company, against the unread Belarus register and the unverifiable reg. number in RoboForex’s own footer. Fees score highest, at 9, on low stated minimum deposits and 0% deposit fees across the methods we found. Platform scores 6.5, held back by the WebTrader 404 and the conflicting leverage figures. Support scores 4.8 and reviews score 4.7, the two weakest marks, reflecting how little the pages we hold say about response times or independent track record. The change from 5.1 is our reassessment against this evidence, not a claim that the firm improved.

RoboForex holds active licences on Belize’s FSC, Germany’s BaFin and Cyprus’s CySEC registers, charges no deposit fees on the methods we checked, and scores 6.3 out of 10 overall, dragged down chiefly by weak support and review evidence.

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