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CFD · CHECKED 15 AUG 2026

FBS review.

FBS is a global forex broker offering a variety of account types and trading instruments, including forex, metals, indices, and energies. They provide access to the MetaTrader platforms and offer high-leverage options.

5.0
RISKY
OUT OF 10
CYSECFSCAASICIFSC

THE VERDICT, IN PLAIN ENGLISH

FBS is a globally recognized forex and CFD broker, founded in 2009 and regulated by CySEC, ASIC, FSCA, and IFSC. It offers a wide range of trading instruments, including forex, metals, indices, stocks, and cryptocurrencies, with leverage up to 1:3000 and spreads starting from 0 pips. The broker supports multiple account types, including Micro, Standard, Zero Spread, and ECN accounts, catering to traders of all levels. FBS provides MT4, MT5, and its proprietary FBS Trader app, along with extensive educational resources, trading tools, and 24/7 customer support. Additionally, it offers attractive bonuses, cashback programs, and trading contests to enhance the trading experience.

HOW THE SCORE BREAKS DOWN

Regulation

5.2
Fees

4.8
Platform

5.2
Support

4.8
Reviews

4.8

Each criterion is scored 1 to 10 from primary sources. The overall score is their unweighted mean. How scoring works.

THE QUICK FACTS

Founded 2009
Headquarters BZ
Minimum deposit 5
Maximum leverage 3000:1
Withdrawal fee 1
Account opening 1-3
Platforms mt4, mt5

WHAT WORKS

  • Well-regulated by top-tier authorities CySEC and ASIC
  • Wide range of account types for beginners and experienced traders
  • Low minimum deposit requirements starting from $5 to $100
  • Diverse selection of tradable assets including forex, metals, energies, indices, and stocks
  • User-friendly trading platforms: MetaTrader 4, MetaTrader 5, and FBS Trader app
  • Extensive educational resources: webinars, video tutorials, and guides
  • 24/7 multilingual customer support via live chat, email, and phone
  • Attractive promotions and loyalty programs for clients
  • Negative balance protection to limit potential losses
  • Competitive spreads and trading conditions

WHAT DOES NOT

  • Not available to traders in the USA, Canada, and a few other countries
  • Limited range of cryptocurrencies compared to some competitors
  • Charges inactivity fees after 90 days of no trading activity
  • No support for automated trading systems on FBS Trader app
  • Smaller selection of trading tools compared to some larger brokers
  • Occasional requotes and slippage reported during high volatility
  • Limited research and market analysis compared to industry leaders
  • Some withdrawal methods may take up to 5 business days
  • High leverage can increase risk of losses for inexperienced traders
  • Non-leveraged long-term investing options are not available

Overview

Established in 2009, FBS is an international online forex and CFD broker that has gained popularity among traders worldwide. With a presence in over 150 countries and more than 23 million registered traders, FBS has become a prominent player in the online trading industry. The broker has received numerous awards and recognitions, including “Best Forex Broker Asia” at the Global Banking & Finance Awards and “Best Customer Service Broker Asia” at the International Business Magazine Awards.

FBS Overview

FBS offers a wide range of tradable instruments, including over 75 currency pairs, metals, energies, indices, and shares, catering to the diverse needs of traders. The broker provides competitive trading conditions, such as low spreads starting from 0 pips, high leverage up to 1:3000, and fast execution speeds. FBS is known for its user-friendly trading platforms, including the popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5), as well as its proprietary FBS Trader app for mobile trading.

One of the key advantages of FBS is its commitment to education and support. The broker offers an extensive library of educational materials, including video tutorials, webinars, and trading guides, suitable for both beginners and experienced traders. FBS also provides 24/7 multilingual customer support via live chat, email, and phone, ensuring that traders can access assistance whenever they need it.

While FBS has gained a solid reputation in the industry, it’s essential for traders to consider the potential risks associated with online trading, such as market volatility and the possibility of financial losses. As with any financial decision, it’s crucial to conduct thorough research, understand the risks involved, and only invest what you can afford to lose.

Overview Table

Feature Details
Broker Name FBS
Year Founded 2009
Headquarters Belize City, Belize
Regulation CySEC, ASIC, FSCA, IFSC
Number of Traders Over 23 million
Countries Served Over 150
Minimum Deposit $5
Maximum Leverage 1:3000
Trading Platforms MT4, MT5, FBS Trader app
Customer Support 24/7 via live chat, email, and phone
Education & Research Video tutorials, webinars, trading guides

Facts List

  1. FBS was established in 2009 and has since expanded its presence to over 150 countries worldwide.
  2. The broker has more than 23 million registered traders, demonstrating its popularity and market reach.
  3. FBS is regulated by reputable authorities, including CySEC (Cyprus), ASIC (Australia), FSCA (South Africa), and IFSC (Belize).
  4. Traders can access over 75 currency pairs, as well as metals, energies, indices, and shares, providing a diverse range of trading opportunities.
  5. FBS offers competitive trading conditions, with low spreads starting from 0 pips and leverage up to 1:3000.
  6. The broker supports popular trading platforms, including MetaTrader 4 (MT4), MetaTrader 5 (MT5), and its proprietary FBS Trader app for mobile trading.
  7. FBS provides an extensive library of educational materials, such as video tutorials, webinars, and trading guides, catering to both beginners and experienced traders.
  8. Traders can access 24/7 multilingual customer support via live chat, email, and phone, ensuring prompt assistance whenever needed.
  9. The minimum deposit required to open an account with FBS is just $5, making it accessible to a wide range of traders.
  10. Despite its reputation, traders should be aware of the potential risks associated with online trading and carefully consider their investment decisions.

Licenses & Regulation

FBS operates under the regulatory oversight of several reputable financial authorities worldwide, ensuring a high level of compliance with industry standards and providing a secure trading environment for its clients.

The primary regulatory entities supervising FBS include:

  1. The Cyprus Securities and Exchange Commission (CySEC) – FBS’s European entity, Tradestone Ltd, is authorised and regulated by CySEC under license number 331/17. CySEC is known for its strict regulatory framework, which is harmonised with the European Union’s Markets in Financial Instruments Directive (MiFID). This license allows FBS to offer its services to clients across the European Economic Area (EEA).
  2. The Australian Securities and Investments Commission (ASIC) – FBS’s Australian entity, FBS AU Pty Ltd, is regulated by ASIC under license number 426359. ASIC is a well-respected regulatory body that oversees financial services providers in Australia, ensuring they adhere to high standards of conduct and investor protection.
  3. The Financial Sector Conduct Authority (FSCA) of South Africa – FBS’s South African entity, FBS SA (Pty) Ltd, is authorised by the FSCA under license number 51931. The FSCA is responsible for regulating financial services providers in South Africa, promoting fair treatment of customers and ensuring the integrity of the financial markets.
  4. The International Financial Services Commission (IFSC) of Belize – FBS’s global entity, FBS Markets Inc., is licensed by the IFSC under license number IFSC/60/254/TS/21. While the IFSC is not considered a top-tier regulator, it still provides oversight and requires brokers to adhere to certain standards of operation.

The fact that FBS holds multiple licenses from respected regulatory bodies is a testament to its commitment to compliance and providing a secure trading environment for its clients. These licenses help ensure that FBS operates transparently, maintains segregated client funds, and adheres to strict financial reporting requirements.

Moreover, FBS’s regulatory status provides clients with access to various investor protection schemes, such as the Investor Compensation Fund (ICF) in Cyprus, which offers compensation of up to €20,000 per client in the event of broker insolvency.

It’s essential for traders to choose a well-regulated broker like FBS, as it offers greater peace of mind and reduces the risk of fraud or malpractice. However, it’s important to note that even with robust regulation, trading forex and CFDs still carries inherent risks due to the nature of the financial markets. Traders should always exercise caution and never invest more than they can afford to lose.

Regulations List

  • Cyprus Securities and Exchange Commission (CySEC) – Licence number 331/17
  • Australian Securities and Investments Commission (ASIC) – Licence number 426359
  • Financial Sector Conduct Authority (FSCA) of South Africa – Licence number 51931
  • International Financial Services Commission (IFSC) of Belize – Licence number IFSC/60/254/TS/21

Trading Instruments

FBS offers a diverse range of tradable assets, catering to the varied preferences and risk appetites of traders worldwide. With over 75 currency pairs, as well as CFDs on metals, energies, indices, and shares, FBS provides ample opportunities for traders to diversify their portfolios and capitalise on market movements.

Asset Class Details
Forex Major, minor, and exotic currency pairs with spreads from 0 pips. Popular pairs include EUR/USD, GBP/USD, USD/JPY, and USD/CHF.
Metals & Energies CFDs on gold (XAU/USD), silver (XAG/USD), crude oil (WTI & Brent), and natural gas (NG).
Indices CFDs on global indices like S&P 500, NASDAQ 100, Dow Jones 30, FTSE 100, DAX 30, and Nikkei 225.
Shares CFDs on U.S., European, and Asian stocks, including Apple, Amazon, Facebook, Google, and Microsoft.
Cryptocurrencies CFDs on Bitcoin, Ethereum, and other digital assets without the need for ownership or storage.

FBS’s wide array of tradable assets is a testament to its commitment to providing a comprehensive trading experience for its clients. By offering access to multiple markets and instruments, FBS empowers traders to diversify their portfolios, manage risk more effectively, and seize opportunities across various sectors and geographies.

Moreover, FBS’s competitive spreads and deep liquidity across its asset classes ensure that traders can execute their strategies efficiently and cost-effectively. The broker’s ability to offer such a diverse range of tradable assets also demonstrates its adaptability to evolving market trends and its responsiveness to the changing needs of its client base.

In terms of trading conditions for each asset class, FBS provides detailed information on spreads, margins, and other specifications on its official website. Traders are encouraged to visit the “Trading Instruments” section on the FBS website to explore the full range of assets available and their respective trading conditions.

FBS tradable assets

Account Types

FBS offers a diverse range of trading account types to cater to the varying needs and preferences of traders at different levels of experience and with different trading styles. The broker provides four main account types: Micro, Standard, Zero Spread, and ECN.
Micro Account
The Micro account is designed for novice traders who are just starting their trading journey. Key features include:

  • Low minimum deposit of just $5
  • Flexible leverage options up to 1:3000
  • Tight spreads starting from 1 pip
  • Access to a wide range of trading instruments, including forex and metals

Standard Account
The Standard account is suitable for traders with some experience and higher trading volumes. It offers:

  • Minimum deposit of $100
  • Leverage up to 1:3000
  • Competitive floating spreads from 0.5 pips
  • No commissions on trades
  • Access to a wide range of trading instruments, including forex, metals, energies, indices, and stocks

Zero Spread Account
The Zero Spread account is ideal for active traders who prioritize low trading costs. Features include:

  • Minimum deposit of $500
  • Leverage up to 1:3000
  • Zero spreads on major forex pairs
  • Low commission of $20 per lot traded
  • Access to forex and metal instruments

ECN Account
The ECN account is designed for experienced traders who demand the best possible trading conditions. It provides:

  • Minimum deposit of $1000
  • Leverage up to 1:500
  • Ultra-tight spreads from 0.1 pips
  • Low commission of $6 per lot traded
  • Direct market access and fast execution speeds
  • Access to a wide range of forex instruments

Demo Account
In addition to the live trading accounts, FBS also offers a demo account that allows traders to practice trading strategies and familiarize themselves with the trading platforms without risking real money. Demo accounts are available for all account types and come with virtual funds that can be topped up as needed.

FBS’s wide range of account types is a testament to the broker’s commitment to catering to the diverse needs of its clients. By offering accounts with different minimum deposit requirements, leverage options, and trading conditions, FBS ensures that traders can find an account that aligns with their trading style, risk tolerance, and financial goals.

 

Account Types Comparison Table

Feature Micro Standard Zero Spread ECN
Minimum Deposit $5 $100 $500 $1000
Leverage Up to 1:3000 Up to 1:3000 Up to 1:3000 Up to 1:500
Spread From 1 pip From 0.5 pips 0 pips From 0.1 pips
Commission No No $20 per lot $6 per lot
Instruments Forex, Metals Forex, Metals, Energies, Indices, Stocks Forex, Metals Forex

Deposits & Withdrawals

FBS offers a wide range of convenient deposit and withdrawal options to cater to the needs of its diverse client base. The broker supports various payment methods, including credit/debit cards, e-wallets, and bank transfers, making it easy for traders to fund their accounts and withdraw their profits.
Deposit Methods

Method Processing Time Minimum Deposit Fees
Credit/Debit Cards (Visa, Mastercard) Instant Varies by account type (from $5) No
E-wallets (Skrill, Neteller, FasaPay, Perfect Money, Payeer) Instant Varies by account type (from $5) No
Bank Transfer 3-5 business days Varies by account type (from $5) No (but banks may charge)
Cryptocurrency (Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Ripple) Instant Varies by account type (from $5) No

Withdrawal Methods

Method Processing Time Minimum Withdrawal Fees
Credit/Debit Cards (Visa, Mastercard) Up to 24 hours $1 No (but card issuers may charge)
E-wallets (Skrill, Neteller, FasaPay, Perfect Money, Payeer) Up to 24 hours $1 No
Bank Transfer 3-5 business days $1 No (but banks may charge)
Cryptocurrency (Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Ripple) Up to 24 hours $1 No

To ensure the security of clients’ funds and comply with anti-money laundering (AML) regulations, FBS requires traders to verify their accounts before processing withdrawals. This verification process involves submitting proof of identity (POI) and proof of address (POA) documents. FBS may also request additional documentation, such as proof of payment or source of funds, in some cases.

Traders should ensure that the name on their trading account matches the name on their payment method to avoid delays or rejections in the withdrawal process. FBS also implements a closed-loop policy, which means that traders must withdraw funds using the same method they used to deposit, up to the deposited amount.

One of the unique features of FBS’s withdrawal process is the express withdrawal option, which allows traders to receive their funds within just 15 minutes. This service is available 24/7 and supports various payment methods, including e-wallets and cryptocurrency.

In summary, FBS provides a wide range of deposit and withdrawal options, competitive processing times, and no internal fees, making it a convenient choice for traders. The broker’s commitment to security and compliance, combined with its express withdrawal feature, sets it apart from many competitors in the industry.

Special Offers

FBS provides a range of special promotions and offers designed to attract new clients and reward existing traders for their loyalty. These offers can help traders maximise their trading potential and enjoy additional benefits while trading with FBS.

Program Description
Deposit Bonus Up to 100% bonus on deposits, credited to the account. Bonus funds can be used for trading but require meeting trading volume conditions before withdrawal.
Cashback Program Traders receive cash rebates based on trading volume and account type. Cashback is credited daily and helps reduce trading costs.
Loyalty Program Traders earn loyalty points based on trading activity, progressing through different tiers to unlock higher cashback rates, bonuses, VIP perks, and exclusive support.
Trading Contests Regular competitions where traders compete based on trading volume, profitability, or other metrics, with cash prizes, bonuses, and luxury items. Open to all clients.
Refer-a-Friend Traders earn a cash bonus for referring new clients who meet deposit and trading volume requirements. Both the referrer and the referred trader benefit.

It is essential for traders to carefully review the terms and conditions of each special offer before participating, as there may be specific requirements or limitations that apply. FBS strives to provide transparent and fair promotional offers that comply with regulatory guidelines and prioritise the interests of its clients.

How to Trade

FBS offers a range of trading platforms to cater to the diverse needs and preferences of its clients. Whether you’re a beginner or an experienced trader, you’ll find a platform that suits your trading style and expertise level.
MetaTrader 4 (MT4)
MT4 is one of the most popular trading platforms in the world, known for its user-friendly interface, advanced charting tools, and extensive customization options. FBS clients can access MT4 through desktop, web, and mobile applications, ensuring seamless trading across devices.

Key features of the MT4 platform include:

  • 30+ technical indicators and analytical tools
  • Multiple order types, including market, limit, and stop orders
  • One-click trading and trading directly from charts
  • Automated trading through Expert Advisors (EAs)
  • Customizable alerts and notifications

MetaTrader 5 (MT5)
MT5 is the successor to MT4, offering enhanced functionality and advanced trading features. Like MT4, FBS clients can access MT5 through desktop, web, and mobile applications.

Notable features of the MT5 platform include:

  • 38+ technical indicators and 44 graphical objects
  • 21 timeframes for analysis and trading
  • Depth of Market (DOM) for enhanced market transparency
  • Built-in economic calendar and market news
  • Algorithmic trading through Expert Advisors (EAs)

FBS MT5
FBS Trader App
FBS Trader App In addition to MT4 and MT5, FBS offers its proprietary mobile trading app, FBS Trader. This app is designed to provide a streamlined and user-friendly trading experience on the go.

Features of the FBS Trader app include:

  • Intuitive and easy-to-use interface
  • Real-time quotes and charts for various instruments
  • Instant deposit and withdrawal options
  • Secure trading with biometric authentication
  • Access to FBS’s educational resources and market analysis

Web Trading
Web Trading For traders who prefer to trade directly from their web browsers, FBS offers web-based versions of both MT4 and MT5. These web platforms provide the same functionality as their desktop counterparts, without the need for any software installation.

By offering multiple trading platforms, FBS ensures that its clients have the flexibility to choose the tools that best align with their trading needs and preferences. The availability of popular platforms like MT4 and MT5 is particularly advantageous, as traders can leverage the vast ecosystem of third-party tools, indicators, and EAs built around these platforms.

 

 

Trading Platforms Comparison Table

Feature MT4 MT5 FBS Trader App Web Trading
Desktop Yes Yes No No
Web Yes Yes No Yes (MT4 & MT5)
Mobile Yes Yes Yes (iOS & Android) No
Technical Indicators 30+ 38+ Basic Same as desktop
Order Types Market, Limit, Stop Market, Limit, Stop Market, Limit, Stop Same as desktop
One-Click Trading Yes Yes Yes Yes
Automated Trading (EAs) Yes Yes No Same as desktop
Customization Options High High Limited Same as desktop

Opening an Account

Opening an account with FBS is a simple and straightforward process that can be completed entirely online. Follow these step-by-step instructions to get started:

Step 1: Visit the FBS website Go to the official FBS website at fbs.com and click on the “Open an Account” button in the top right corner of the homepage.

Step 2: Choose your account type Select the type of account you wish to open from the available options, such as Micro, Standard, Zero Spread, or ECN. Consider factors such as minimum deposit requirements, leverage, and trading instruments when making your decision.

Step 3: Provide personal information Fill in the registration form with your personal details, including your full name, date of birth, country of residence, phone number, and email address. Ensure that all information provided is accurate and up-to-date.

Step 4: Choose trading platform Select your preferred trading platform from the options provided, such as MetaTrader 4 (MT4) or MetaTrader 5 (MT5), and specify your desired account base currency (USD, EUR, etc.).

Step 5: Agree to terms and conditions Read and agree to FBS’s terms and conditions, privacy policy, and other relevant legal documents by checking the appropriate boxes.

Step 6: Verify your email and phone number Upon submitting the registration form, you will receive a verification code via email and SMS. Enter these codes in the designated fields to confirm your email address and phone number.

Step 7: Fund your account Once your account is verified, log in to your FBS Personal Area and navigate to the “Deposit” section. Choose your preferred payment method, such as credit/debit card, e-wallet, or bank transfer, and follow the instructions to fund your account. FBS offers a low minimum deposit requirement of just $5 for Micro accounts.

Step 8: Start trading After your deposit is processed, you can download and install your chosen trading platform (MT4 or MT5) from the FBS website. Log in to the platform using the credentials provided in your FBS Personal Area and start trading.

FBS create accounts

To ensure a smooth account opening process, make sure to have the following documents and information readily available:

  • Valid government-issued ID (e.g., passport, driver’s license, or national ID card)
  • Proof of residence (e.g., utility bill or bank statement)
  • Payment method details (e.g., credit card, e-wallet, or bank account information)

FBS may require additional documentation as part of its account verification process, depending on your country of residence and chosen account type. The broker strives to complete account verification within 24 hours of receiving all necessary documents.

One of the advantages of opening an account with FBS is its user-friendly and streamlined application process. The broker has optimised its registration form to minimise the time and effort required from potential clients, while still ensuring compliance with regulatory requirements.

Negative Balance Protection

Negative balance protection is a crucial risk management feature that ensures traders cannot lose more money than they have in their trading account. This protection is particularly important in the context of leveraged trading, where market volatility and unexpected events can cause significant losses that exceed a trader’s account balance.

In the absence of negative balance protection, a trader’s account balance could potentially turn negative if their losses surpass their available funds. This situation could arise due to several factors, such as:

  • Highly volatile market conditions leading to sudden price gaps
  • Insufficient margin to maintain open positions
  • Delayed or failed execution of stop-loss orders
  • Trading with excessive leverage

FBS understands the importance of safeguarding its clients’ funds and offers negative balance protection as a standard feature across all account types. According to the broker’s negative balance protection policy, if a client’s account balance turns negative due to trading activities, FBS will automatically adjust the balance back to zero, effectively waiving the negative balance.

This means that FBS clients can never lose more than their initial deposit, providing peace of mind and limiting the financial risk associated with trading. It is important to note that negative balance protection does not cover losses incurred due to swap charges or other non-trading-related fees.

To ensure that negative balance protection is triggered only in genuine cases, FBS reserves the right to investigate the circumstances leading to a negative balance. If the broker determines that the negative balance was caused by the client’s deliberate actions or manipulation, it may refuse to provide negative balance protection and hold the client liable for the negative balance.

Traders should also be aware that while negative balance protection is an essential risk management tool, it should not be relied upon as a substitute for proper risk management practices, such as:

  • Setting appropriate stop-loss orders
  • Managing leverage responsibly
  • Maintaining sufficient margin in the account
  • Staying informed about market news and events

FBS’s commitment to negative balance protection demonstrates the broker’s focus on client welfare and risk management. By offering this protection as a standard feature, FBS ensures that its clients can trade with confidence, knowing that their potential losses are limited to their account balance.

In conclusion, negative balance protection is a vital safety net for traders, especially those engaging in leveraged trading. FBS’s robust negative balance protection policy sets it apart as a broker that prioritises client security and risk management, providing traders with a more secure trading environment.

Prohibited Countries

We could not find a published restricted-country list

We checked fbs.com — the homepage, and its legal, terms and legal-documents pages — through an Indonesian exit on 27 July 2026, and found no statement restricting particular countries.

That is not the same as saying there are none. Restrictions frequently sit in a client agreement PDF, or in the country dropdown of the account-opening form, and neither is readable from the public pages. We are telling you what we checked and what we found, rather than supplying a list we cannot source.

An earlier version of this section carried a list of countries — typically Iran, North Korea, Syria, Cuba and similar — presented as this broker’s policy. We could not tie it to anything the broker publishes, so it has been removed. A plausible-looking list is worse than no list: it invites you to conclude your own country is fine. If it matters to you, ask the broker in writing before you deposit.

Education & Analysis

FBS offers a comprehensive suite of educational trading resources and tools to help clients enhance their trading knowledge and skills. These resources cater to traders of all levels, from beginners to experienced professionals, and cover a wide range of topics related to forex, CFDs, and financial markets.

Feature Description
Market Analysis Daily insights on forex, commodities, indices, and stocks with technical and fundamental analysis. Available on the website, app, and email.
Webinars Live sessions on trading strategies, risk management, and market analysis. Free access with Q&A. Past webinars are available on demand.
Video Tutorials Step-by-step trading videos covering platforms, chart patterns, and indicators. Available on the FBS website and YouTube.
E-books & Guides Downloadable materials on trading strategies, risk management, and analysis. Free for FBS clients.
Trading Glossary A comprehensive list of trading terms with definitions and examples. Helpful for both beginners and advanced traders.
Economic Calendar Real-time updates on economic events, customisable by currency, country, and event type. Available on the website and app.
Trader’s Calculator Tool for calculating margin, pip values, and risk/reward ratios. Supports multiple account types. Accessible via the website and app.

FBS’s commitment to providing a diverse range of educational resources sets it apart from many of its competitors. By offering a mix of market analysis, webinars, video tutorials, e-books, and trading tools, FBS caters to the learning preferences and needs of a wide range of clients. The broker’s educational content is well-structured, informative, and regularly updated, demonstrating its dedication to supporting clients in their trading journeys.

Compared to industry standards, FBS’s educational offerings are comprehensive and of high quality. The broker’s investment in developing and maintaining these resources is evident, and clients can benefit greatly from leveraging these tools to enhance their trading knowledge and skills.

Customer Support

In the fast-paced world of online trading, reliable customer support is crucial to ensuring a positive trading experience. Traders may encounter various issues or have questions that require prompt assistance, and a broker’s ability to provide efficient and helpful support can make a significant difference in a trader’s success and satisfaction.

FBS supports

FBS understands the importance of excellent customer support and offers multiple channels through which traders can reach out for help. These include:

  • Live Chat: Available 24/7 directly through the FBS website or trading platform
  • Email: [email protected]
  • Phone: +357 25 123 345 (Monday to Friday, 9:00 AM – 6:00 PM GMT+2)
  • Social Media: Facebook, Twitter, Instagram, Telegram, and WhatsApp

FBS provides customer support in 20 languages, ensuring that traders from different regions can communicate effectively with the support team. The multilingual support is a testament to FBS’s commitment to serving a global clientele and catering to their diverse needs.

One of the standout features of FBS’s customer support is the 24/7 availability of the live chat service. This means that regardless of a trader’s time zone or trading hours, they can always reach out to a support representative for immediate assistance. The live chat feature is accessible through the FBS website and trading platforms, making it convenient for traders to get help without navigating away from their trading environment.

FBS aims to provide prompt and efficient support across all channels. The average response time for live chat enquiries is just 30 seconds, ensuring that traders can get quick answers to their questions. Email enquiries are typically responded to within 24 hours, while phone support is available during specified business hours for more complex issues or personal assistance.

In addition to the standard support channels, FBS also offers a comprehensive FAQ section on its website. This self-help resource covers a wide range of topics, including account opening, trading platforms, deposits and withdrawals, and technical issues. The FAQ section is well-organised and searchable, allowing traders to find answers to common questions quickly and easily.

FBS’s social media channels also play a role in customer support, providing traders with additional avenues to reach out for help or stay informed about the latest updates and promotions. The broker maintains an active presence on popular platforms like Facebook, Twitter, and Instagram, regularly engaging with its community and addressing enquiries.

Overall, FBS’s customer support is a strong point, with multiple channels, 24/7 availability, multilingual support, and prompt response times. The broker’s commitment to providing excellent support demonstrates its customer-centric approach and dedication to ensuring a positive trading experience for its clients.

Customer Support Comparison Table

Feature Details
Languages Supported 20
Live Chat 24/7
Email Support [email protected]
Phone Support +357 25 123 345
Phone Support Hours Monday to Friday, 9:00 AM – 6:00 PM GMT+2
Social Media Support Facebook, Twitter, Instagram, Telegram, WhatsApp
FAQ/Knowledge Base Comprehensive and well-organized

Key Takeaways

  1. FBS is a well-regulated broker, licensed by top-tier authorities such as CySEC and ASIC, ensuring a safe and transparent trading environment.
  2. The broker offers a wide range of account types suitable for both beginners and experienced traders, with low minimum deposit requirements and competitive trading conditions.
  3. FBS provides access to a diverse selection of tradable assets, including forex, metals, energies, indices, and stocks, allowing for portfolio diversification.
  4. The MetaTrader 4, MetaTrader 5, and FBS Trader app offer user-friendly interfaces, advanced charting tools, and a wide range of technical indicators for seamless trading.
  5. FBS demonstrates a strong commitment to education, providing an extensive library of webinars, video tutorials, and trading guides for traders of all skill levels.
  6. The broker offers 24/7 multilingual customer support via live chat, email, and phone, ensuring prompt assistance whenever needed.
  7. FBS rewards client loyalty through various promotions and bonus programs, such as deposit bonuses, cashback offers, and trading contests.
  8. The broker’s negative balance protection ensures that clients cannot lose more than their account balance, providing an additional layer of security.
  9. While FBS is a reliable and trustworthy broker, traders should always exercise caution and practice responsible risk management when trading.
  10. Overall, FBS’s strong regulatory compliance, diverse offerings, advanced platforms, educational resources, and client-centric approach make them a compelling choice for traders seeking a reputable broker.

Conclusion

After conducting a thorough review of FBS, I can confidently say that they have established themselves as a reliable and trustworthy broker in the online trading industry. Throughout my analysis, I have found that FBS consistently prioritises the safety, security, and satisfaction of their clients, making them a compelling choice for traders of all levels.

One of the most impressive aspects of FBS is their commitment to regulatory compliance. They hold licenses from top-tier regulatory bodies such as CySEC and ASIC, ensuring that they adhere to strict guidelines and maintain transparency in their operations. This level of oversight provides clients with peace of mind, knowing that their funds and personal information are protected.

FBS’s wide range of account types and tradable assets is another standout feature. They offer accounts suitable for both beginner and experienced traders, with low minimum deposit requirements and competitive trading conditions. The variety of instruments available, including forex, metals, energies, indices, and stocks, allows traders to diversify their portfolios and pursue their preferred trading strategies.

In terms of trading platforms, FBS excels by offering the industry-standard MetaTrader 4 and MetaTrader 5, along with their proprietary FBS Trader app. These platforms provide a user-friendly interface, advanced charting tools, and a wide range of technical indicators, empowering traders to make informed decisions and execute trades seamlessly.

FBS’s dedication to education and support is commendable. They offer an extensive library of educational resources, including webinars, video tutorials, and trading guides, catering to traders of all skill levels. The 24/7 multilingual customer support via live chat, email, and phone ensures that clients can always reach out for assistance whenever they need it.

Another aspect that sets FBS apart is their commitment to rewarding client loyalty through various promotions and bonus programs. From generous deposit bonuses to cashback offers and trading contests, FBS provides traders with ample opportunities to maximise their trading potential and enjoy additional benefits.

While FBS has demonstrated its reliability and trustworthiness, it is important to remember that trading always carries inherent risks. Traders should exercise caution, practice risk management, and never invest more than they can afford to lose. FBS provides the tools and resources to facilitate informed trading decisions, but ultimately, the responsibility lies with the individual trader.

In conclusion, based on my comprehensive review, I believe that FBS is a reliable and reputable broker that prioritises the interests of its clients. Their strong regulatory compliance, diverse trading offerings, advanced platforms, educational resources, and client-centric approach make them a solid choice for traders seeking a trustworthy partner in their trading journey.

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Score history

Recomputed daily; every move is on the record. The current score is always the latest row.

Date Score Move
2026-07-25 5.0
2026-07-18 4.9
2026-07-11 4.7 ·

FAQ

Is FBS a regulated and licensed broker?

Yes, FBS is regulated by CySEC in Europe and ASIC in Australia, ensuring strict compliance and client fund safety.

What is the minimum deposit to open an account with FBS?

Minimum deposits start from just $5 for Micro, and $100 for Standard, covering all budgets.

Does FBS offer the MetaTrader trading platform?

Yes, FBS offers both MetaTrader 4 and MetaTrader 5 across desktop, web, and mobile devices for seamless trading.

What assets can I trade with FBS?

FBS offers 75+ forex pairs, metals, energies, indices, stocks, and crypto CFDs – a diverse range for all strategies.

How do I contact FBS customer support?

FBS provides 24/7 support via live chat, phone, email in 20 languages, ensuring reliable assistance whenever needed.

How this review works

Written by the TrueBroker research team from primary sources: regulator registers, the broker’s own legal documents and verified trader reports. Every licence is checked against the register that issued it. Last checked 15 Aug 2026.
Read the editorial policy and the risk disclaimer. Scores are opinions built from data, not financial advice.

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