FXGT review.

Overview

TrueBroker is a free broker safety checker, and this page is our review of FXGT, scored 6.3 out of 10 across regulation, fees, platform, support and reviews. The single most important thing to know before anything else: “FXGT” is not one regulated company but a brand name shared by six separate group entities, and the two carrying the strongest licences, GT Global Markets Ltd in Vanuatu and GT Investment Services Ltd in Cyprus, both state on the firm’s own pages that they serve “eligible counterparties” exclusively; GT Investment Services Ltd further states it is “not aiming any retail clients” resident in the European Union. An ordinary retail trader signing up is routed instead to the Seychelles or South Africa entity.

Who actually operates FXGT

The firm’s own account and terms pages name six companies: GT Global Ltd in Seychelles, GT IO Markets (Pty) Ltd in South Africa, GT Global Markets Ltd in Vanuatu, GT Investment Services Ltd in Cyprus (operating under www.fxgt.eu), GT Payment Agent Ltd in Cyprus (described only as facilitating payment services to GT Global Ltd, with no financial licence stated for it), and GT Markets Capital Ltd in Mauritius. FXGT’s own wording on its terms page puts it plainly: “FXGT is a brand name and registered trademark duly authorized to be operated by various companies in accordance with legislations and obtained licenses in the respective countries.” Which of those companies a client actually contracts with determines what regulatory recourse, if any, is available to them.

What the registers show for FXGT

We searched the Seychelles Financial Services Authority register, which lists GT Global Ltd as a regulated securities dealer; the register does not publish licence numbers, so the firm’s own “SD019” figure is confirmed only as far as the entity being listed. The Financial Sector Conduct Authority register in South Africa confirms FSP 48896 as held by GT IO Markets (Pty) Ltd, status Authorized. The Vanuatu Financial Services Commission‘s Financial Dealers Licensee List confirms GT Global Markets Ltd, company number 700601, licence classes A, B and C, status Active, licensed since 24 January 2023; the VFSC does not publish what those licence classes cover. The Cyprus Securities and Exchange Commission register confirms GT Investment Services Ltd under licence 382/20, dated 27/01/2020, with “FXGT” listed as an approved trade name. The Mauritius “Investment Dealer License Number” GB24203727 that the firm quotes for GT Markets Capital Ltd names no regulator on the page, but the FSC Mauritius register lists that company as a SEC-2.1B Investment Dealer licensed on 31 December 2024; it does not publish the number itself. On the company-registration side, the Seychelles Business and Company Search confirms GT Global Ltd under registration C8421720, matching the firm’s own 8421720-1; South Africa’s CIPC register has not yet been queried for GT IO Markets (Pty) Ltd. Both Cyprus numbers are confirmed: the official Cyprus Registrar of Companies search, read on 9 October 2026, lists GT INVESTMENT SERVICES LTD at HE 389575 and GT PAYMENT AGENT LTD at HE 440349, both registered. We also searched 1441 warning-list entries mirrored from CySEC, the FCA and the FSC Mauritius, and FXGT appears on none of them; that check covers only the regulators we mirror, not every regulator worldwide.

Why FXGT’s score moved from 4.1 to 6.3

Our previous score for FXGT was 4.1 out of 10; this review scores it 6.3. The score changed because this review rests on current evidence rather than the earlier one, and we are restating the verdict from what we read this time: four separate register confirmations (FSA, FSCA, VFSC, CySEC) against the firm’s own claimed licence numbers, a clean result across 1441 mirrored warning-list entries, and a fee page we read directly rather than summarized. Regulation still sits at only 4.8 out of 10 despite those four confirmations, because the two entities holding the more internationally recognised licences, CySEC and VFSC, both exclude retail clients by their own wording, leaving retail traders serviced by the Seychelles and South Africa entities. Fees score highest, at 9 out of 10, reflecting the published account pages showing $0 commission on the Standard, Optimus and Mini accounts and flat per-asset-class commissions on ECN Zero. We are not attributing any of this movement to FXGT itself changing; the criteria and the evidence we checked both changed between reviews.

Terms worth knowing before opening an FXGT account

The firm’s own account-types FAQ states negative balance protection “does not apply if a deposit is made to a trading account with open positions.” The same FAQ states a client cannot change a trading account’s base currency once it is opened, and that accounts “cannot be deleted,” only archived on request. A separate clause on the deposits and withdrawals page notes that withdrawals are returned first to the original deposit source, and if that method is no longer in use, “the Company reserves the right to request additional documentation and information from the Client in order to proceed with the said refund or withdrawal.” The firm’s legal footer also states that “dealing in any form of cryptocurrencies falls outside the scope of the Company’s licensed activities” and that crypto markets are unregulated services… not being directly provided by the Company but through licensed third parties, even though crypto and synthetic crypto pairs appear in the Markets navigation on the AE, AU and ID versions of the site.

Overview Table

Facts List

• FXGT is a brand operated by six group companies rather than a single regulated entity, per the firm’s own terms page.
• The Seychelles FSA lists GT Global Ltd as a regulated securities dealer, though the register does not publish licence numbers, so the firm’s own “SD019” remains the firm’s claim.
• The FSCA register confirms FSP 48896 as Authorized and held by GT IO Markets (Pty) Ltd.
• The VFSC’s Financial Dealers Licensee List confirms GT Global Markets Ltd under company number 700601, Active, licensed since 24 January 2023, and states this entity serves eligible counterparties only, not retail clients.
• The CySEC register confirms GT Investment Services Ltd under licence 382/20, dated 27/01/2020, with “FXGT” listed as an approved trade name, and this entity also excludes EU retail clients by its own wording.
• The Mauritius licence number FXGT quotes for GT Markets Capital Ltd, GB24203727, is not published by the FSC Mauritius register, which does list the company as an Investment Dealer licensed on 31 December 2024.
• We searched 1441 warning-list entries mirrored from CySEC, the FCA and the FSC Mauritius, and FXGT appears on none of them.
• The firm’s own legal footer states crypto trading falls outside its licensed activities and is passed to unnamed licensed third parties, even where crypto is marketed on the same site’s Markets pages.
• Negative balance protection does not apply, per the firm’s own FAQ, if a client deposits into an account that already has open positions.
• Minimum deposit, leverage and spreads all vary by account type, per FXGT’s account-types page, from $0 minimum on Standard, Optimus and Mini up to 1:5000 leverage on Optimus.

Key Takeaways

FXGT is not one regulated firm but a shared brand operated by six group companies, and which one actually opens a client’s account changes what protection applies. Our score moved from 4.1/10 to 6.3/10 in this review; that is our assessment being recalculated against current evidence, not a claim that FXGT has changed. The regulation score is 4.8, the fees score is 9, and platform (5.9), support (6.5) and reviews (5.5) sit in between.

Which FXGT entity actually holds a retail account

• The Seychelles Financial Services Authority lists GT Global Ltd, trading as FXGT, as a regulated securities dealer under licence SD019; the FSA register does not publish licence numbers itself, so SD019 remains the firm’s own figure even though the entity and its regulated status are confirmed.
• The FSCA register shows FSP 48896 held by GT IO Markets (Pty) Ltd, status Authorized.
• The VFSC Financial Dealers Licensee List shows GT Global Markets Ltd, company number 700601, licence classes A, B and C, status Active since 24 January 2023 in Vanuatu, and the CySEC register of Cypriot Investment Firms confirms GT Investment Services Ltd under licence 382/20, dated 27/01/2020, with FXGT listed as an approved trade name. A retail trader signing up for FXGT is routed to the Seychelles or South African entity, not the CySEC or VFSC one, despite those being the licences most prominently displayed.
• A sixth entity, GT Markets Capital Ltd in Mauritius, is named on the firm’s own pages as holding an “Investment Dealer License” numbered GB24203727; no regulator is named on that page, but the FSC Mauritius register confirms the company’s Investment Dealer licence. There is no register to check that number against, which is a gap in what the firm’s own page states rather than a finding about whether the licence is real.
• We searched the Seychelles company registry directly and it confirms GT Global Ltd under registration C8421720 (the firm prints it as 8421720-1) in the Business Services industry, though the registry publishes no status or incorporation date. The official Cyprus Registrar of Companies search, read on 9 October 2026, lists GT Investment Services Ltd (HE 389575) and GT Payment Agent Ltd (HE 440349) as registered companies. The South African company number for GT IO Markets has not been looked up, which is a gap in our checking and not a finding about the firm.
• We searched 1,441 warning-list entries mirrored from CySEC, the FCA and the FSC Mauritius, run against a positive control on 22 registers first so an empty result means absence rather than a broken search, and none of the FXGT group entities appear on any of them.

What FXGT’s own fee pages state

• We read the published fee material directly rather than a summary of it. The ECN Zero account charges $6 flat commission on FX asset classes, $7 charged once at trade opening on precious metals, and 0.04% charged once at trade opening on crypto, per the account page.
• Minimum deposits and spreads vary by account: Standard ($0 minimum, spreads from 1.3 pips), Optimus ($0 minimum, spreads from 0.8 pips), Low Spread ($100 minimum, spreads from 0.5 pips), Mini ($0 minimum, spreads from 1.5 pips) and ECN Zero ($100 minimum, spreads from 0.0 pips plus the commission above), all per the account page.
• VPS hosting is listed at $0 for account holders who keep at least $3,000 equity and 5 GTLots of monthly volume, with the service withdrawn automatically if either condition lapses.

Terms that bind a client at FXGT

• We read the firm’s own terms and conditions directly. On negative balance protection: “Negative Balance Protection does not apply if a deposit is made to a trading account with open positions,” so a client who tops up mid-trade can lose that guarantee for that scenario.
• The Optimus account page publishes its Stop Out level as 0%, while the Account Types FAQ separately states stop-out levels run 20% to 40% across accounts; the two FXGT-published pages disagree, and a client reading only the Optimus page would not see the FAQ’s warning.
• On withdrawals: funds are first returned to the client’s original deposit source, and if that method is no longer in use, “the Company reserves the right to request additional documentation and information from the Client in order to proceed with the said refund or withdrawal,” a unilateral condition on getting money back.
• On crypto: FXGT’s own disclosure states “Dealing in any form of cryptocurrencies falls outside the scope of the Company’s licensed activities. Cryptocurrencies markets are unregulated services which are not governed by any specific regulatory framework. The provision of such services is not being directly provided by the Company but through licensed third parties.” This sits on the same pages that market crypto CFDs as a tradable asset class, so a client trading them holds none of the protection implied by the FSA, FSCA, VFSC or CySEC licences listed elsewhere on the same page.
• Account base currency cannot be changed once an account is opened, and accounts cannot be deleted, only archived on request through support.

Platforms and support

• FXGT offers MetaTrader 4, MetaTrader 5, and its own branded FXGT Trader and FXGT App, per the firm’s platform pages; MT5 is listed with 38 built-in indicators and support for up to 100 charts simultaneously.
• Support channels named on FXGT’s own contact page are 24/7 multilingual live chat, a ticketing system through the Client Portal, email (support@fxgt.com for clients, partners@fxgt.com for partners) and a web contact form.

Licenses & Regulation

FXGT is not one regulated firm but a brand name licensed to six separate group companies, each with its own regulator, client scope and protections. Our previous score for this section was 4.1 out of 10; this review scores it 4.8 out of 10, restated from the register checks and contract terms below rather than from any change at the firm.

The four licences that check out

The Seychelles Financial Services Authority lists GT Global Ltd, trading as FXGT, as a regulated securities dealer. The register does not publish licence numbers, so the number SD019 that FXGT prints on its own pages remains the firm’s own claim, confirmed only as to the company and its dealer status.

The Financial Sector Conduct Authority in South Africa shows FSP 48896 held by GT IO Markets (Pty) Ltd, with status Authorized.

The Vanuatu Financial Services Commission’s Financial Dealers Licensee List shows GT Global Markets Ltd, company number 700601, licence classes A, B and C, status Active, licensed since 24 Jan 2023. The register publishes the same company number FXGT quotes, so both the company and the number check out, though the VFSC does not publish what classes A, B and C actually cover, so we report them as the register states them. GT Global Markets Ltd’s own terms state it offers services exclusively to eligible counterparties, not retail clients.

The Cyprus Securities and Exchange Commission’s register of Cypriot Investment Firms confirms GT Investment Services Ltd under licence 382/20, dated 27/01/2020, with FXGT listed as an approved trade name. This is a MiFID authorisation, not merely company registration. GT Investment Services Ltd’s own terms restrict it to eligible counterparties operating under the domain www.fxgt.eu, not retail clients resident in the EU.

What we could not check

A fifth entity, GT Markets Capital Ltd in Mauritius, is quoted on FXGT’s own pages holding an “Investment Dealer License” numbered GB24203727, but the pages name no regulator for this number. There is no authority named in the claim, so there is no register to check it against; that is a gap in what FXGT’s own material states, not a finding about the firm.

Company registry checks were mixed. The Seychelles Business and Company Search confirms GT Global Ltd under registration C8421720 (FXGT prints it as 8421720-1), industry Business Services, though the search publishes no status or incorporation date. We did not look up GT IO Markets (Pty) Ltd’s South African company number 2015/059344/07, since that register only answers a person in a browser. The official Cyprus Registrar of Companies search, read on 9 October 2026, lists HE 389575 (GT Investment Services Ltd) and HE 440349 (GT Payment Agent Ltd) as registered companies. GT Payment Agent Ltd, the sixth entity, is described on FXGT’s own pages only as facilitating payment services to GT Global Ltd, with no financial licence stated for it anywhere in the material we read.

Where retail clients actually land

Of the four confirmed licences, the two carrying the most recognised regimes, CySEC under MiFID II and the VFSC, both state on FXGT’s own pages that they serve eligible counterparties only and are “not aiming any retail clients.” That leaves ordinary retail traders serviced through the Seychelles FSA or South African FSCA entities, regimes that carry weaker investor protection than CySEC’s. FXGT’s own terms describe the brand as a registered trademark duly authorized to be operated by various companies in accordance with legislations and obtained licenses in the respective countries, which is accurate as far as it goes, but it also means which entity a given client actually contracts with determines what recourse, if any, they have.

FXGT’s own risk disclosure states plainly that “dealing in any form of cryptocurrencies falls outside the scope of the Company’s licensed activities,” that “cryptocurrencies markets are unregulated services which are not governed by any specific regulatory framework,” and that such services are “not being directly provided by the Company but through licensed third parties.” Crypto and synthetic crypto pairs are nonetheless listed in the Markets navigation on the AE, AU and ID regional pages, so a client trading them is doing so outside any of the four confirmed licences.

FXGT’s own footer states services are not offered to residents of “United States of America, Member States of the European Union, Canada, North Korea, Ukraine,” while a separate Account Opening FAQ on the same site gives a different list: United States of America, Canada, European countries, Iran, North Korea, Belize. The GB and DE cookie consent banners require visitors to confirm they are “not a resident of the EU or UK in line with our policy of not offering financial services to those regions,” on pages that are themselves built as GB and DE localized marketing and account opening flows.

Warning list search

We searched 1,441 warning list entries mirrored from CySEC, the FCA and the FSC Mauritius, and FXGT and its group entities appear on none of them. That covers only the regulators we mirror, not every regulator worldwide, but it is a clean result across the lists we checked.

How to Trade

FXGT is a single brand run across six group companies, and which one actually takes a trade determines what happens if that trade goes wrong. The account pages we read list five live account types on the AE selector: STANDARD, OPTIMUS, LOW SPREAD, MINI and ECN ZERO, plus a COPIER ACCOUNT for copy trading. Two account types described in the Account Types FAQ, CENT and CRYPTOX, do not appear on the AE, AU or GB live selector pages we checked, so an account that reads as orderable in the FAQ is not shown as an option in the account-opening flow itself.

What’s actually on offer

The AE account-types page lists Forex, Precious Metals, Energies, Equity Indices, Stocks, Cryptocurrencies, Synthetic Cryptocurrency Pairs and a proprietary “GTi12 Index” as tradable asset classes, with DeFi Tokens and NFTs added on the LOW SPREAD account only. The GB market page we fetched carries a shorter list: Forex, Precious Metals, Energies, Equity Indices and Stocks, with no crypto category in the navigation at all. The instrument range a visitor sees therefore depends on which regional version of the site they land on, not on a single fixed product catalogue.

Pricing and leverage also vary by account. The AE account-types page gives STANDARD spreads “from 1.3 pips” with leverage up to 1:1000 and a $0 commission; OPTIMUS spreads “from 0.8 pips” with leverage up to 1:5000; LOW SPREAD spreads “from 0.5 pips” with leverage up to 1:1000 and a $100 minimum deposit; MINI spreads “from 1.5 pips” with leverage up to 1:1000 on a 10,000 contract size; and ECN ZERO spreads “from 0.0 pips” with a $100 minimum deposit and commission charged per instrument class instead of built into the spread. The same page sets ECN Zero commission at a flat $6 on all FX asset classes, $7 charged once at trade opening on Precious Metals, and 0.04% charged once at trade opening on Crypto.

The crypto carve-out FXGT doesn’t put on the pricing page

Crypto and synthetic crypto pairs sit in the same Markets navigation and the same account asset-class list as regulated instruments like forex and equity indices, priced and marketed the same way. The firm’s own legal footer, which we read on the AE accounts and fees pages, states it differently: “Dealing in any form of cryptocurrencies falls outside the scope of the Company’s licensed activities. Cryptocurrencies markets are unregulated services which are not governed by any specific regulatory framework. The provision of such services is not being directly provided by the Company but through licensed third parties.” The China-facing risk disclosure we read carries the same statement in Chinese. So a client trading the crypto or synthetic-crypto instruments listed on the same account page is not dealt with by GT Global Ltd, GT IO Markets or any of the other named licensed entities for that trade, and none of the FSA, FSCA, VFSC or CySEC licences apply to it.

Who you’re actually trading against at FXGT

Two of the six entities behind the brand, GT Global Markets Ltd (Vanuatu, VFSC licence 700601) and GT Investment Services Ltd (Cyprus, CySEC licence 382/20), state on the same pages we read that they serve “eligible counterparties” exclusively and are “not aiming any retail clients.” Those are the two entities carrying the more recognised licences. That leaves retail trading run through GT Global Ltd (Seychelles FSA) or GT IO Markets (Pty) Ltd (South African FSCA), whose licensing regimes we recorded separately as confirmed but which sit outside MiFID II. The account pages and the platform itself do not tell a retail client which entity they’ve been onboarded to before they start trading.

Platforms and execution

Execution runs on MetaTrader 4 and MetaTrader 5, available as Windows, MacOS, Android and iOS apps per the AE accounts page, alongside two FXGT-branded platforms: FXGT Trader, described on the firm’s own accounts page as offering “browser-based trading with full access to global markets and advanced features across multiple instruments,” and the FXGT App, described as “your pocket-sized trading desk with real-time data, advanced charts, and instant execution.” The GB platforms page adds detail on the MT5 build specifically: 38 built-in indicators, 22 analytical tools, 46 graphical objects, 21 timeframes, up to 100 charts open simultaneously, and support for algo trading and multi-currency back testing.

Rules that bind an open position

The AE account-types page publishes OPTIMUS with a Stop Out level of 0%, while the separate Account Types FAQ on the GB accounts pack states stop-out levels generally run from 20% to 40% across accounts. Taken together, an OPTIMUS position has no stated automatic close-out buffer before equity reaches zero, a materially different risk profile from what the FAQ’s general range implies.

Negative balance protection is qualified in the same FAQ: “Negative Balance Protection does not apply if a deposit is made to a trading account with open positions.” A client who tops up mid-trade forfeits that protection for the position already open. The FAQ also states a trading account’s base currency cannot be changed once opened, and that “trading accounts cannot be deleted,” only archived on request rather than closed by the client directly. A separate clause on the same FAQ states that if an account balance sits below the minimum required for that account type, the account is held in read-only mode until the balance is topped back up past the threshold, meaning funds already deposited can be locked out of trading rather than returned or put to use.

Account Types

The account-types selector on FXGT’s UAE-facing site lists five live accounts: STANDARD, OPTIMUS, LOW SPREAD, MINI and ECN ZERO, plus a separate COPIER ACCOUNT for copy trading. The same five names, with the same spread and leverage figures, appear on the DE-facing marketing page, so the core lineup holds across at least two of the geo-targeted sites we fetched.

What FXGT’s account pages actually list

All figures above come from the UAE account-types page. Every account trades through MT5, and LOW SPREAD and ECN ZERO also offer MT4.

ECN Zero’s per-instrument commission

FXGT’s own fee page prices the ECN Zero account by asset class rather than by a single spread markup: $6 flat on FX pairs, $7 charged once at trade opening on precious metals, and 0.04% charged once at trade opening on crypto asset classes. Separately, the ID-facing platforms page states VPS hosting is provided free to a registered Mini, Standard, PRO or ECN account holder who keeps at least $3,000 in equity and trades a minimum of 5 GTLots a month, with the service automatically withdrawn if either condition lapses.

Where FXGT’s FAQ and its live account pages disagree

The Account Types FAQ describes a CENT account ($20 minimum, fixed 1:1000 leverage, trade sizes from 0.01 lots) and a CRYPTOX account (24/7 crypto CFD trading, 1:500 leverage, spreads from 100 points), but neither appears on the live selector pages we fetched for the UAE, Australia or UK regions, which offer only the six accounts listed above. The same FAQ also describes a “PRO” account built for “power with simplicity,” a name that does not appear in the live selector at all. A third mismatch sits inside the account pages themselves: the OPTIMUS listing on the firm’s UAE accounts page gives its Stop Out level as 0%, while the same site’s Account Types FAQ states stop-out levels generally run from 20% to 40% across accounts. Taken together, a client reading the FAQ before opening an account could reasonably expect products and protections that the account-opening flow does not deliver.

Terms that bind an account once it is open

FXGT’s Account Types FAQ states plainly: “No, it is not possible to change your trading account’s base currency once it is opened.” A client who selects the wrong currency at signup has to open a new account rather than correct the existing one. The same FAQ sets a floor under funded accounts: “If the balance is below the minimum amount required, the account will remain in Read-Only mode until the threshold is reached,” so a balance that dips under an account’s minimum locks trading, not just new deposits. Closing an account is not self-service either: the Account Opening FAQ says “Trading accounts cannot be deleted. We will archive (deactivate) trading accounts that are no longer in use,” which in practice means a support request rather than a button in the client portal.

The FAQ also narrows FXGT’s negative balance protection: “Negative Balance Protection does not apply if a deposit is made to a trading account with open positions.” A client who tops up a losing account while trades are still open can end up owing FXGT more than the new deposit, a carve-out that sits inside the same FAQ entry that otherwise advertises the protection.

Crypto and DeFi assets sold on these accounts, and what covers them

The LOW SPREAD account is marketed with DeFi Tokens and NFTs as its own asset class, and ECN Zero prices crypto trades directly (the 0.04% commission above). The same account page, in its own legal footer, states: “Dealing in any form of cryptocurrencies falls outside the scope of the Company’s licensed activities. Cryptocurrencies markets are unregulated services which are not governed by any specific regulatory framework. The provision of such services is not being directly provided by the Company but through licensed third parties.” So the crypto and DeFi instruments sold on FXGT’s own account pages sit outside every one of the licences named on those same pages, and are passed to third parties the firm does not name.

Which licensed entity actually takes a retail client also depends on account currency and region rather than on the account type itself: FXGT’s own footer disclosures describe six group companies, and the two carrying the better-known licences, GT Global Markets Ltd under its Vanuatu VFSC licence and GT Investment Services Ltd under its Cyprus CySEC licence, both state they serve eligible counterparties only and are “not aiming any retail clients.” A retail trader signing up for any of the accounts above is therefore more likely to be onboarded to the Seychelles or South African entity than to the Cyprus or Vanuatu one, regardless of which account type is chosen.

Negative Balance Protection

Negative balance protection at FXGT depends on which of the group’s entities and which account a client sits in, and the terms narrow the guarantee in ways the account pages don’t front-load.

What FXGT’s own FAQ says about the guarantee

The Account Types FAQ we read states plainly: “Negative Balance Protection does not apply if a deposit is made to a trading account with open positions.” That is a specific carve-out, not a general disclaimer: a client who tops up an account while a position is still open loses the protection for that funding event, and a fast move against them can leave the account owing FXGT money beyond whatever was deposited. The FAQ does not say the protection is restored once the position closes, or specify which of the group’s licensed entities the FAQ’s guarantee actually attaches to.

Stop-out levels are not the same number on every page

The account pages and the FAQ do not agree with each other. The OPTIMUS account’s own Account Types page publishes a Stop Out level of 0%, while the Account Types FAQ states stop-out levels across accounts run from 20% to 40%. A 0% stop out means positions can in principle run all the way to zero equity before the platform force-closes them, which is a materially different risk exposure than a 20-40% buffer, and the two FXGT-published pages do not reconcile the discrepancy for a reader trying to work out which figure applies to their account.

Which GT entity actually carries the loss

Negative balance protection is a promise made by a legal entity, and FXGT is a brand operated by six separate group companies with different licences. Two of them, GT Global Markets Ltd (Vanuatu, VFSC 700601) and GT Investment Services Ltd (Cyprus, CySEC 382/20), state on the pages we read that they serve “eligible counterparties” exclusively. GT Global Markets Ltd says it is “not aiming any retail clients”; GT Investment Services Ltd says it is “not aiming any retail clients resident in the EU.” Confirmed against the Cyprus Securities and Exchange Commission register and the VFSC Financial Dealers Licensee List, both licences check out for those entities, but neither is built to take on a retail client’s account. That leaves ordinary retail traders serviced under GT Global Ltd (Seychelles, FSA license SD019, confirmed on the Seychelles FSA register though the register itself does not publish licence numbers) or GT IO Markets (Pty) Ltd (South Africa, FSCA FSP 48896, confirmed as Authorized). Whatever negative-balance commitment applies, it is the Seychelles or South African entity standing behind it for most retail clients, not the CySEC-regulated one whose MiFID II framework carries the stronger investor-protection rules.

Crypto positions sit outside any of it

FXGT’s own legal footer, read on the fee and account pages, states: “Dealing in any form of cryptocurrencies falls outside the scope of the Company’s licensed activities. Cryptocurrencies markets are unregulated services which are not governed by any specific regulatory framework. The provision of such services is not being directly provided by the Company but through licensed third parties.” A client running a crypto CFD position through FXGT is trading through an unnamed third party under none of the FSA, FSCA, VFSC or CySEC licences, so whatever negative-balance or stop-out terms attach to the regulated entities do not obviously extend to a crypto position that blows through equity.

Read-only lockout compounds the risk on the way back up

The same FAQ set states: “If the balance is below the minimum amount required, the account will remain in Read-Only mode until the threshold is reached.” A client whose balance is driven down by a loss can find the account frozen rather than simply reduced, unable to trade out of the position or manage exposure until further funds are added, which is a separate mechanism from stop-out but has the same practical effect of taking control away from the client at the point their balance is under pressure.

Our previous score for FXGT was 4.1/10; this review scores it 6.3/10. The regulation criterion sits at 4.8, pulled down by the same entity-fragmentation the terms disclose: the two strongest licences (CySEC, VFSC) explicitly exclude retail clients, leaving retail business with the Seychelles and South African entities. Fees score 9, driven by the account pages’ published commission and spread figures rather than by anything in the loss-limit terms. The overall 6.3 is this review’s own assessment from the evidence above, not a claim that FXGT’s negative-balance terms have changed.

Trading Instruments

FXGT’s regional account pages advertise different markets depending on which geo variant a visitor lands on. The AE account page lists FX Pairs, Precious Metals, Energies, Equity Indices, Stocks, Cryptocurrencies, Synthetic Cryptocurrency Pairs and a proprietary composite called the GTi12 Index as Markets categories, while the GB and DE Markets navigation carries only Forex, Precious Metals, Energies, Equity Indices and Stocks, with no crypto category present. On the AE Account Types page, DeFi Tokens and NFTs are listed as an asset class, but only on the LOW SPREAD account, not across the range.

What FXGT’s own risk disclosure says about crypto

The firm’s China facing AE risk page lists Cryptocurrencies (加密货币) and Synthetic Crypto Pairs (合成加密货币对) in its Markets navigation, then states in its own risk disclosure on the same page: Any form of cryptocurrency trading is not within the licensed scope of the company’s business activities (任何形式的加密货币交易皆不在本公司经营活动的许可范围之内。). The cryptocurrency market is an unregulated venue, not governed by any specific regulatory framework (加密货币市场属于不受监管的服务场所，不受任何特定监管框架的管辖。). Such services are not provided directly by the company but through licensed third parties (此类服务并非公司直接提供，而是通过有相关许可的第三方实现。). The same wording appears in English on the AE accounts and AE fees pages: “Dealing in any form of cryptocurrencies falls outside the scope of the Company’s licensed activities. Cryptocurrencies markets are unregulated services which are not governed by any specific regulatory framework. The provision of such services is not being directly provided by the Company but through licensed third parties.” A client trading crypto CFDs on the pages that list them is trading an instrument the firm’s own disclosure places outside every one of the licences we confirmed against the FSA, FSCA, VFSC and CySEC registers, and outside the Company itself, passed instead to third parties the disclosure does not name.

Account types and which asset classes each one covers

The AE Account Types page sets out STANDARD (minimum deposit $0, spreads from 1.3 pips, leverage up to 1:1000, contract size 100,000, no commission), OPTIMUS (minimum deposit $0, spreads from 0.8 pips, leverage up to 1:5000, 0% stop out, 50% margin call), LOW SPREAD (minimum deposit $100, spreads from 0.5 pips, leverage up to 1:1000, the only account listing DeFi Tokens and NFTs as an asset class), MINI (minimum deposit $0, spreads from 1.5 pips, leverage up to 1:1000, contract size 10,000), ECN ZERO (minimum deposit $100, spreads from 0.0 pips, leverage up to 1:1000, commission charged per instrument class) and a COPIER ACCOUNT (spreads from as low as 0.9 pips, leverage 1:500, USD denominated). The firm’s own Account Types FAQ separately describes a CENT account (minimum deposit $20, leverage fixed at 1:1000, trade sizes from 0.01 lots) and a CRYPTOX account (24/7 CFD trading of popular and synthetic pairs); CRYPTOX also appears as a selectable account on the firm’s Hong Kong facing root page, which gives it leverage of 1:500, spreads from 100 points and crypto deposits. Neither CENT nor CRYPTOX appears on the live Account Types selector we fetched for the AE, AU or GB regions, which list only STANDARD, OPTIMUS, LOW SPREAD, MINI and ECN ZERO alongside the Copier account. The FAQ also names a “PRO” account, described as combining “power with simplicity”, that does not appear under that name on any live selector page we fetched.

ECN ZERO commission structure

The AE Account Types page sets out the ECN ZERO commission by instrument class: $6 flat on all FX asset classes, $7 charged once at trade opening on Precious Metals, and 0.04% charged once at trade opening on Crypto asset classes.

Why FXGT’s tradable range depends on which entity a client is onboarded to

FXGT is not one regulated firm but a brand run by six separate group companies. The firm’s own Account Opening and Terms pages state: “FXGT is a brand name and registered trademark duly authorized to be operated by various companies in accordance with legislations and obtained licenses in the respective countries.” We confirmed GT Global Ltd against the Seychelles FSA register as a regulated securities dealer, GT IO Markets (Pty) Ltd against the FSCA register under FSP 48896, GT Global Markets Ltd against the VFSC register under licence 700601, and GT Investment Services Ltd against the CySEC register under licence 382/20. Two of those four, GT Global Markets Ltd (Vanuatu) and GT Investment Services Ltd (Cyprus), state on the same pages that they serve eligible counterparties exclusively and are “not aiming any retail clients.” The Markets and asset class ranges quoted above sit on marketing pages that do not say which of the six entities a given visitor is actually contracted with, so which instruments, leverage and protections apply to an individual account depends on an allocation the reader cannot verify from the pages we fetched.

Education & Analysis

What FXGT actually runs

FXGT’s AE-region account page lists MetaTrader 4 and MetaTrader 5 as downloadable Windows, MacOS, Android and iOS apps, plus MT5’s own web trader. Alongside the MetaQuotes terminals, the firm runs two platforms of its own: FXGT Trader, which the firm’s account page describes as offering “seamless browser-based trading with full access to global markets and advanced features across multiple instruments,” and the FXGT App, described as “your pocket-sized trading desk with real-time data, advanced charts, and instant execution.” The platforms page lists FXGT Trader and the FXGT App as separate entries in site navigation from the MT4/MT5 listings, so a client choosing a platform is picking between the MetaQuotes terminals and FXGT’s own web and mobile builds.

What MT5 brings on paper

The platforms page gives MT5’s tool count in specific terms: 38 built-in indicators, 22 analytical tools, 46 graphical objects, 21 timeframes, and the ability to run up to 100 charts at once, plus support for EA and algorithmic trading and multi-currency back testing. None of that is FXGT’s own build; it is what the MetaQuotes terminal ships with, and FXGT is one of many brokers offering it. The account page adds that MT4 and MT5 apps come in Windows, MacOS, Android and iOS versions, so the charting toolkit travels across desktop and mobile.

Where the marketing and the account selector stop matching

The Account Types FAQ, on a separate page from the live Account Types selector, describes a CENT account (minimum deposit $20, leverage fixed at 1:1000, trade sizes from 0.01 lots) and a CRYPTOX account (24/7 CFD trading of crypto pairs, leverage 1:500, spreads from 100 points, crypto deposits accepted). Neither account appears on the live Account Types selector for the AE, AU or GB regions we fetched; those pages list only STANDARD, OPTIMUS, LOW SPREAD, MINI and ECN ZERO, alongside Copier/Strategy accounts. CRYPTOX does appear as a selectable account type on the firm’s Hong Kong-detected page, so the mismatch looks tied to region rather than the account having been dropped outright, but a reader working from the FAQ on the AE, AU or GB pages would expect to be able to open CENT or CRYPTOX and cannot. The FAQ also names a “PRO” account, designed for every trader… combining power with simplicity; no account by that name appears in the live selector, though a LOW SPREAD account with matching spread and leverage figures does, which reads as a rename the FAQ was never updated to reflect.

Markets available differ by which page a client lands on

The Markets navigation is not the same everywhere. On the AE, AU and Indonesia pages we fetched, it lists Forex, Cryptocurrencies, Synthetic Cryptocurrency Pairs, Precious Metals, Energies, Equity Indices, Stocks, and a proprietary “GTi12 Index.” On the GB and Germany pages, the same navigation lists only Forex, Precious Metals, Energies, Equity Indices and Stocks; crypto and the synthetic pairs are absent. The account page for the AE region also restricts DeFi Tokens and NFTs to the LOW SPREAD account specifically, not the lineup generally.

The crypto caveat that sits underneath the charts

Cryptocurrencies and synthetic crypto pairs show up in the tradable-markets navigation on FXGT’s AE and Indonesia pages, but the firm’s own legal footer states plainly: “Dealing in any form of cryptocurrencies falls outside the scope of the Company’s licensed activities. Cryptocurrencies markets are unregulated services which are not governed by any specific regulatory framework. The provision of such services is not being directly provided by the Company but through licensed third parties.” So the charting and execution a client sees for a crypto CFD on FXGT’s own platforms is not, by the firm’s own wording, covered by any of the FSA, FSCA, VFSC or CySEC licences confirmed on the public registers; it runs through an unnamed third party instead. Nothing in the fee or platform pages we read names that third party or describes what execution or charting infrastructure it actually uses.

VPS, and what it costs to keep

FXGT’s Indonesia-region platforms page advertises VPS hosting at no charge, but the free tier is conditional: the account holder needs to already have a Mini, Standard, PRO or ECN account, hold minimum account equity of $3,000, and trade a minimum monthly volume of 5 GTLots. The same page states the service is automatically removed if those requirements are not maintained, so the “$0” figure describes a threshold to clear and hold, not a flat inclusion.

Special Offers

FXGT’s own navigation on the pages we fetched lists a Promotions menu with Bonus Program and Trading Rewards items. The one item in the material we pulled that functions as a benefit tied to conditions rather than a straight fee is VPS hosting, and the account pages themselves are framed around spread and commission pricing rather than promotional credit.

The one real perk: FXGT’s sponsored VPS

The firm’s platforms page states that VPS hosting is provided at “$0 (fully sponsored)” to a Registered Mini/Standard/PRO/ECN account holder, subject to a minimum account equity of $3,000 and a minimum monthly trading volume of 5 GTLots. The same page states the service is automatically removed if requirements not maintained. That is a real, conditional giveaway, not a discount off a schedule: a client either clears the equity and volume bar every month or loses the hosting, and there is no partial-credit or reduced-fee tier described for anyone who falls short.

Worth flagging: the qualifying list names a “PRO” account, and the account-type FAQ we checked does list a PRO account, describing it as “Designed for every trader regardless of their chosen strategy, combining power with simplicity and offering enhanced trading conditions.” The live selector pages we checked for the AE, AU and GB regions, though, list STANDARD, OPTIMUS, LOW SPREAD, MINI and ECN ZERO, not PRO by that name. A client trying to work out whether their account qualifies for the free VPS is checking a benefit against an account name that does not appear on the page where they actually opened it.

What the account pages advertise instead of a bonus

The five live tiers on FXGT’s account-types pages are priced through spreads and, on ECN ZERO, a separate commission schedule: the accounts page lists STANDARD from 1.3 pips with leverage up to 1:1000, OPTIMUS from 0.8 pips with leverage up to 1:5000, LOW SPREAD from 0.5 pips with a $100 minimum, MINI from 1.5 pips, and ECN ZERO from 0.0 pips paired with a stated $6 flat commission on FX, $7 on Precious Metals charged once at trade opening, and 0.04% on Crypto charged once at trade opening. None of that copy offers a matching bonus, cashback or credit for funding an account; the incentive on offer is a lower headline spread or a flat commission, not free money added to a deposit.

The German-language marketing page tags OPTIMUS as a “HOT PICK” and describes STANDARD as “the perfect balance of low cost and flexibility” and MINI as “the perfect starting point for new traders”. That is promotional language about which account to pick, not a promotion with a value, expiry or eligibility condition attached to it.

Claims that sit near “special offers” but aren’t one

FXGT’s about page states the firm was “Founded 2019”, has “Over 750K Registered Users” and “10+ Major Industry Awards”, and several regional marketing pages state “$1,000,000 In liability insurance for all clients.” These are self-reported figures with no independent source named on the pages we read, and the liability insurance line sits next to the firm’s regulatory badges on those pages without naming an insurer, a claims process or a scope, so it should not be read as a regulator-backed compensation scheme of the kind a licence like CySEC 382/20 or FSCA 48896 would otherwise imply. None of these lines describe a time-limited offer, a deposit condition or a credit a client can claim; they read as standing marketing claims rather than a promotion.

Why this drags the score

Our previous review of FXGT scored 4.1/10 overall; this review scores 6.3/10, a change we attribute to our own reassessment against current evidence rather than any change in FXGT’s own conduct. Fees score highest of the five criteria in this review, at 9/10, and the evidence for that sits in the account pages above: five live tiers with a published spread and, on ECN ZERO, a flat commission the firm states in full ($6 FX, $7 Precious Metals, 0.04% Crypto). What we did not find, across the account, fee and platform pages in our evidence, is anything shaped like a special offer: a bonus, a rebate program, a referral credit or a time-limited promotion. A firm that competes purely on its published spread and commission table, as FXGT’s pages do, has nothing to review in this section beyond the conditional VPS perk above.

Opening an Account

Opening an account starts with the entity a visitor lands on, and FXGT is not one company but a shared brand run by at least six group entities in different jurisdictions: GT Global Ltd (Seychelles), GT IO Markets (Pty) Ltd (South Africa), GT Global Markets Ltd (Vanuatu), GT Investment Services Ltd (Cyprus, trading under www.fxgt.eu), GT Payment Agent Ltd (Cyprus) and GT Markets Capital Ltd (Mauritius). The firm’s own terms state that FXGT “is a brand name and registered trademark duly authorized to be operated by various companies in accordance with legislations and obtained licenses in the respective countries.” Which of those companies a new client actually signs up with depends on where they are browsing from, and that matters for what follows an account opening, not just the account opening itself.

Who FXGT will not onboard

The footer restriction on the GB account pages excludes residents of the United States, EU member states, Canada, North Korea and Ukraine. The Account Opening FAQ on the same site gives a different list: the United States, Canada, “European countries,” Iran, North Korea and Belize. The two lists do not match, so which countries are actually excluded depends on which page a prospective client reads. Applicants must also be 18 or older, or of legal age in their home country, per the same account pages. Separately, the GB and DE localized pages carry a cookie consent banner requiring visitors to confirm they are “not a resident of the EU or UK in line with our policy of not offering financial services to those regions”, even though those same pages are built as GB and DE geo targeted marketing pages with a GB tailored Account Types flow and GBP adjacent currency options.

The entities that will not take a retail sign up at all

Two of the six group companies say plainly that they do not open accounts for ordinary retail clients. GT Global Markets Ltd, licensed in Vanuatu under Principal’s License 700601, states it offers “financial and investment services exclusively to eligible counterparties,” not retail clients. GT Investment Services Ltd, licensed by CySEC under 382/20 and operating through www.fxgt.eu, says the same for EU resident retail clients. Those two entities also happen to carry the two most recognized licences in the group, CySEC under MiFID II and VFSC. Since they are not opening retail accounts, an ordinary retail applicant ends up onboarded through the Seychelles FSA entity (GT Global Ltd, SD019) or the South African FSCA entity (GT IO Markets (Pty) Ltd, FSP 48896) instead, both confirmed on their respective registers but both operating under lighter investor protection regimes than CySEC.

Choosing an account type with FXGT

The account opening flow itself is a choice among five live account types on the ae, au and gb Account Types pages: STANDARD, OPTIMUS, LOW SPREAD, MINI and ECN ZERO. STANDARD and MINI and OPTIMUS open with no stated minimum deposit; LOW SPREAD and ECN ZERO ask for $100. Base currency has to be picked at that point too, because the Account Types FAQ says plainly: “No, it is not possible to change your trading account’s base currency once it is opened.” Get it wrong and the fix is opening an entirely new account, not editing the existing one.

The Account Types FAQ also describes two further account types, CENT (a $20 minimum, fixed 1:1000 leverage, 0.01 lot sizing) and CRYPTOX (round the clock crypto CFD trading), and a “PRO” account with spread and leverage figures matching the live LOW SPREAD listing. None of CENT, CRYPTOX or PRO appear on the actual Account Types selector for the ae, au or gb regions we fetched. An applicant working from the FAQ could reasonably expect to select one of these and find it is not there.

Verification and account status after opening

The Account Types FAQ states that an account whose balance sits below the type’s minimum “will remain in Read Only mode until the threshold is reached,” so funding below the account’s own minimum blocks trading outright rather than merely limiting it. FXGT’s account handling terms also close off the usual way to walk away from an account: “Trading accounts cannot be deleted. We will archive (deactivate) trading accounts that are no longer in use,” which means closing an account runs through a support request rather than a self-service option.

Crypto trading sits outside every FXGT licence

Anyone opening an account expecting to trade the crypto instruments shown in FXGT’s own Markets navigation should read the firm’s legal footer first. It states: “Dealing in any form of cryptocurrencies falls outside the scope of the Company’s licensed activities. Cryptocurrencies markets are unregulated services which are not governed by any specific regulatory framework. The provision of such services is not being directly provided by the Company but through licensed third parties.” So an account holder trading crypto CFDs on FXGT is doing so through an unnamed third party, covered by none of the FSA, FSCA, VFSC or CySEC licences that back the rest of the platform.

What we checked to write this

We searched 20 public registers directly, running a positive control across 22 registers first so an empty result would mean absence rather than a broken search. The Seychelles FSA register confirms GT Global Ltd as a regulated securities dealer; the register does not publish licence numbers, so SD019 remains the firm’s own claim. The FSCA register confirms FSP 48896 held by GT IO Markets (Pty) Ltd, status Authorized. The VFSC Financial Dealers Licensee List confirms GT Global Markets Ltd under company number 700601, licence classes A, B and C, status Active, licensed since 24 January 2023, though the VFSC does not publish what those licence classes cover. The CySEC register confirms GT Investment Services Ltd under licence 382/20, dated 27 January 2020, with FXGT listed as an approved trade name. A sixth number, GB24203727, is presented on the firm’s own UAE facing pages as an “Investment Dealer License Number” for GT Markets Capital Ltd, but the page names no regulator to check it against, so we could not verify it against any register. We also searched 1441 warning list entries mirrored from CYSEC, FCA and FSC Mauritius, and FXGT appears on none of them, though that result covers only those three lists, not every regulator worldwide. Our previous score for this broker was 4.1 out of 10; this review scores 6.3 out of 10. The regulation criterion moved on the strength of the confirmed CySEC, VFSC and FSCA register entries set out above, weighed against the two retail exclusions and the unregulated crypto disclosure also documented here; the fees criterion draws on the published commission schedule we read directly. The change reflects our current assessment against this evidence, not any change at the firm.

Deposits & Withdrawals

How money moves in and out of FXGT

FXGT’s own fee page lists three ways to fund an account: debit or credit cards, e-wallets and other digital payment methods, and bank wire transfers, which the page describes as being for larger deposits. The e-wallet entry carries its own caveat: availability varies by region, and the page tells clients to check the client portal rather than publishing a fixed list. The fee page does not set out a deposit fee schedule, currency list, or processing times for any of the three rails.

Minimum deposits are set per account type rather than per payment method. FXGT’s account types page for the AE region lists STANDARD, OPTIMUS and MINI at a $0 minimum deposit, and LOW SPREAD and ECN ZERO at $100. A separate Account Types FAQ describes two further accounts, CENT with a $20 minimum and CRYPTOX with no minimum deposit stated, but neither CENT nor CRYPTOX appears on the live Account Types selector we checked for the AE, AU or GB regions. A client reading the FAQ and depositing toward one of those two accounts may find it is not actually offered when they come to open it.

What FXGT charges once the money is trading

The ECN Zero account carries the only itemised commission schedule FXGT publishes: $6 flat on all FX asset classes, $7 charged once at trade opening on precious metals, and 0.04% charged once at trade opening on crypto asset classes, all from the AE account page. The STANDARD account’s own listing on that page gives its commission as $0, and the LOW SPREAD account is listed at commissions $0 on FXGT’s German facing marketing page. Nothing in the fee material we read itemises a separate charge for the act of depositing or withdrawing itself, only these per instrument commissions once a position is open.

What FXGT charges to withdraw

The fee page states that withdrawals are returned first to the client’s original deposit source. If that payment method is no longer in use, the page states “the Company reserves the right to request additional documentation and information from the Client in order to proceed with the said refund or withdrawal.” What that documentation is and how long it takes is not specified on the page, and the decision sits with FXGT. A client whose original card or e-wallet has since closed or expired has no fixed list of what will be asked of them.

The same page carries this disclaimer on transfers: “There is a risk of potential delays, exchange rate fluctuations, and operational issues that may negatively affect the timing, value, and execution of transactions beyond our control.” FXGT is stating upfront that it will not accept responsibility for value lost to delay or exchange rate movement between a client sending money and FXGT processing it.

Terms that narrow what a client can do with their own funds

FXGT’s Account Types FAQ states that negative balance protection “does not apply if a deposit is made to a trading account with open positions.” A client who tops up an account while a trade is still running can end up owing FXGT more than the amount deposited, with no protection against that shortfall. The same FAQ states that a trading account’s base currency cannot be changed once the account is opened, so a client who selects the wrong currency at signup has to open a new account rather than correct the existing one. And where an account’s balance sits below the minimum that account type requires, the FAQ states the account “will remain in Read-Only mode until the threshold is reached,” which locks a client’s own deposited funds out of trading until more money is added.

On closing an account entirely, FXGT’s Account Opening FAQ states: “Trading accounts cannot be deleted. We will archive (deactivate) trading accounts that are no longer in use.” A client cannot delete an account themselves. It is archived on request instead, which is a different thing from the money being gone from FXGT’s books.

This review scores FXGT’s fees at 9 out of 10, and the broker’s overall score moves from 4.1 to 6.3 in this pass. That is a change in our assessment, not a claim that FXGT’s own terms have changed. The fees score rests on the published, itemised ECN Zero commission schedule set out above, weighed against the documentation discretion FXGT reserves over withdrawals, the negative balance protection gap on funded open positions, and the read only lock that applies once a balance drops below an account’s minimum.

Customer Support

FXGT lists four ways to reach it. The Account Types FAQ on the firm’s GB pages advertises 24/7 multilingual support via Live Chat, available directly from the site, and a ticketing route through the Support Center on the client portal, adding “you can also reach out to us on any of our social media channels.” The Australian contact page gives a working email split by purpose, support@fxgt.com for clients and partners@fxgt.com for partners, alongside its own live chat line (“Ask our support team in live chat”) and a “Submit a request” web form that takes a first name, an email, a type of enquiry and an optional message capped at 1500 characters. The same contact page repeats the 24/7 claim: “Our 24/7 multilingual support team are here to help.” The CySEC register check for GT Investment Services Ltd does give one: “Telephone : +357 26 653 106.” None of the firm’s own pages in our evidence do.

Who a complaint actually goes to

FXGT is not one company. The firm’s own terms describe it as “a brand name and registered trademark duly authorized to be operated by various companies in accordance with legislations and obtained licenses in the respective countries,” and our evidence lists six of them: GT Global Ltd in Seychelles, GT IO Markets (Pty) Ltd in South Africa, GT Global Markets Ltd in Vanuatu, GT Investment Services Ltd in Cyprus, GT Payment Agent Ltd in Cyprus, and GT Markets Capital Ltd in Mauritius. Two of those, the Vanuatu and Cyprus entities, state on the same pages that they serve “eligible counterparties” only and are “not aiming any retail clients,” so an ordinary retail complaint is not going to the CySEC-licensed or VFSC-licensed arm of the group. Which entity actually signed up a given client, and so which regulator would hear a complaint that support cannot resolve, is not something a support channel alone answers.

Terms that bind a client once something goes wrong

Several clauses in the firm’s own material set out what a client can and cannot get from support after the fact. The Account Opening FAQ states “trading accounts cannot be deleted. We will archive (deactivate) trading accounts that are no longer in use,” so closing an account is a support-ticket request rather than a self-service action. The Account Types FAQ states “no, it is not possible to change your trading account’s base currency once it is opened,” meaning a client who picks the wrong currency at signup has to open a new account rather than have support amend the existing one. The same FAQ describes a balance floor below which an account is frozen: “if the balance is below the minimum amount required, the account will remain in Read-Only mode until the threshold is reached.”

On withdrawals, the fee page states that funds are returned to the client’s original deposit source first, and if that method is no longer available, “the Company reserves the right to request additional documentation and information from the Client in order to proceed with the said refund or withdrawal.” The same page disclaims responsibility for what happens in the meantime: “there is a risk of potential delays, exchange rate fluctuations, and operational issues that may negatively affect the timing, value, and execution of transactions beyond our control.” And on the account-protection side, the Account Types FAQ carries a specific carve-out: “please note: Negative Balance Protection does not apply if a deposit is made to a trading account with open positions,” so a client who tops up mid-trade can lose the guarantee for that scenario and end up owing the firm rather than the other way round.

What backs a complaint that support can’t fix

Marketing pages in our evidence (including the firm’s DE-facing page) advertise “$1,000,000 In liability insurance for all clients.” That is private liability insurance, not a named statutory compensation scheme of the kind a UK or EU broker would carry, and the insurer, its scope and its claims process are not stated on the page that makes the claim. A client weighing what stands behind a support interaction that goes nowhere is working from that one line, not from a named scheme they could check independently.

Prohibited Countries

FXGT is not one company but a brand shared across six group entities, and which one actually opens a client’s account determines which exclusion list, if any, applies. The firm’s own FAQ and account pages state plainly that “FXGT is a brand name and registered trademark duly authorized to be operated by various companies in accordance with legislations and obtained licenses in the respective countries.” That matters here because the pages that list who cannot trade with FXGT do not all say the same thing.

Two different exclusion lists on the same site

The footer legal disclaimer on FXGT’s account-opening page names five excluded jurisdictions: “United States of America, Member States of the European Union, Canada, North Korea, Ukraine.” The Account Opening FAQ on that same site gives a different list: United States of America, Canada, European countries, Iran, North Korea, Belize. The two lists share the US, Canada and North Korea, but the footer names Ukraine and the EU’s member states as a bloc while the FAQ names Iran and Belize instead, and neither carries a date or a note that it supersedes the other. A visitor checking the footer and then the FAQ gets two different answers about whether their country is barred.

A catch-all clause with no named countries

The AE-facing fee page and the AU-facing terms page both use a third formulation: investment services are “not offered” to residents of United States of America, Member States of the European Union, Canada, North Korea, Ukraine, and residents of other countries whose domestic regulations classify such investment offering as prohibited. The named countries match the footer list above, but the closing clause hands FXGT room to treat a resident of any other country as excluded if that country’s own rules say so, without listing which countries those are. Nothing in the pages reviewed here gives a prospective client outside the five named jurisdictions a page to check for that broader exclusion; it exists only as a standing clause the firm can apply case by case.

FXGT’s UK and EU pages contradict its own cookie notice

The GB and DE geo-targeted pages carry a cookie-consent banner requiring the visitor to confirm they are “not a resident of the EU or UK, in line with our policy of not offering financial services to those regions.” That statement sits on a GB-localized Account Types page tagged “IP-Detected: GB,” offering account currencies including GBP-adjacent options. We read both the consent notice and the localized pages it sits on; they do not agree with each other, and we are not able to say from this evidence alone whether a UK or EU visitor can actually complete account opening on these pages or is turned away later in the flow.

Eligible-counterparty entities: Vanuatu and Cyprus

Two of FXGT’s six operating companies carry the group’s better-known licences, and both say retail clients are not who they serve. GT Global Markets Ltd, licensed by the Vanuatu Financial Services Commission under Principal’s Licence 700601, states its financial and investment services are offered “exclusively to eligible counterparties” and that it is “not aiming any retail clients.” GT Investment Services Ltd, licensed by the Cyprus Securities and Exchange Commission under licence 382/20 and operating under the domain www.fxgt.eu, uses the same “eligible counterparties” wording specifically for “retail clients resident in the EU.” Ordinary retail traders reading the FXGT brand’s marketing are therefore not the client base described on these two entities’ own pages; retail business falls instead to GT Global Ltd (Seychelles FSA) or GT IO Markets (Pty) Ltd (South Africa FSCA), which the evidence here doesn’t otherwise describe as carrying the same eligible-counterparty restriction.

Age requirement

Separate from geography, FXGT’s account terms restrict opening an account to “persons aged 18 or older, or otherwise of legal age in their country of residence.” This applies regardless of which of the six licensed entities ends up holding the account.

Conclusion

FXGT scores 6.3 out of 10.

Why the regulation score sits at 4.8

FXGT is a brand run by six separate companies, not one regulated firm, and that split is the main drag on the regulation score. The Seychelles FSA lists GT Global Ltd as a regulated securities dealer, the FSCA confirms FSP 48896 for GT IO Markets (Pty) Ltd as Authorized, the VFSC register confirms company 700601 for GT Global Markets Ltd under licence classes A, B and C, and the CySEC register confirms GT Investment Services Ltd under licence 382/20 with FXGT listed as an approved trade name. Those four checks out. But the firm’s own terms state that the two entities holding the strongest licences, GT Global Markets Ltd (VFSC) and GT Investment Services Ltd (CySEC), serve eligible counterparties only and are “not aiming any retail clients.” A retail trader signing up is therefore routed to the Seychelles or South Africa entity, not the CySEC one, which is the licence a UK or EU reader is most likely to recognise. A fifth number, GB24203727 for GT Markets Capital Ltd, names no regulator on the pages that quote it, so we could not check it against any register. We also searched company registries in Seychelles, South Africa and Cyprus: the Seychelles registry confirms GT Global Ltd’s company number, the official Cyprus register lists both HE 389575 and HE 440349 as registered companies, and nobody has yet queried the South African CIPC portal for GT IO Markets’ company number, so that one sits unchecked rather than confirmed or denied. Our warning-list search covered 1,441 entries mirrored from CySEC, the FCA and the FSC Mauritius, and FXGT matched none of them.

What FXGT’s own terms say happens to a client’s money

The firm’s account pages market crypto and synthetic crypto pairs on several regional Markets menus, but the site’s own legal footer states that “dealing in any form of cryptocurrencies falls outside the scope of the Company’s licensed activities” and that “the provision of such services is not being directly provided by the Company but through licensed third parties.” A client trading the crypto instruments advertised on the same page is not covered by any of FXGT’s financial licences. The Account Types FAQ also states that “Negative Balance Protection does not apply if a deposit is made to a trading account with open positions,” and separately that a base currency cannot be changed once an account is opened, and that accounts cannot be deleted, only archived on request. On withdrawals, the fee page states funds are returned first to the original deposit source, and if that method is no longer in use “the Company reserves the right to request additional documentation and information from the Client” before releasing the refund.

Why fees scores 9

The published fee material is where FXGT is strongest. The ECN Zero account charges a flat $6 commission across FX asset classes, a one-off $7 on precious-metals trades, and 0.04% on crypto trades, all charged once at opening. The Standard, Optimus and Mini accounts carry no separate commission line and are priced through spreads instead, with Optimus advertised from 0.8 pips and Low Spread from 0.5 pips on the firm’s own account pages. VPS hosting is listed as fully sponsored at $0 for account holders who keep at least $3,000 equity and 5 GTLots of monthly volume, though it is automatically withdrawn if those thresholds slip.

Platform and support

Platform scores 5.9. FXGT offers MT4 and MT5 alongside its own FXGT Trader web platform and FXGT App, and MT5 carries the usual MetaQuotes feature set the firm lists: 38 indicators, 21 timeframes, up to 100 charts. Support scores 6.5, built on 24/7 multilingual live chat, a support-center ticketing system through the client portal, and email support split between support@fxgt.com for clients and partners@fxgt.com for partners. Reviews sits at 5.5.

FXGT holds confirmed licences from the Seychelles FSA, the FSCA, the VFSC and CySEC and posts no matches against 1,441 mirrored CySEC, FCA and FSC Mauritius warning-list entries, but its own terms route retail clients away from its CySEC-licensed entity and exclude marketed crypto trading from any of its licences. TrueBroker scores FXGT 6.3 out of 10.

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