Windsor Brokers review.

Overview

TrueBroker is a free broker safety checker, and this page is our review of Windsor Brokers, scored 6.9 out of 10 across regulation, fees, platform, support and reviews.

Windsor Brokers is a CFD brand that WB Trade EU Ltd’s own about page says has traded under that name since 1988. The brand is not one company: it is split across separate legal entities depending on where a client signs up, and that split is the first thing worth understanding before opening an account. The windsorbrokers.com site onboards clients through four offshore entities, while windsorbrokers.eu is run by a distinct CySEC-licensed company, WB Trade EU Ltd, which states on its own risk page that it offers services only in the EU and “does not accept clients from any third countries.” A client outside the EU never reaches the CySEC entity at all.

Which Windsor Brokers entity a client actually signs up with

We searched 13 public registers directly and, using a positive control on each so an empty result could be trusted as an absence, confirmed four of the entities named on the firm’s own pages. The Cyprus Securities and Exchange Commission register lists WB Trade EU Ltd, described there as formerly Windsor Brokers Ltd, under licence 030/04, dated 20/05/2004. The Seychelles Financial Services Authority lists Windsor Brokers International Ltd, trading as Windsor Brokers, as a regulated securities dealer, though the Seychelles regulated entities register register does not publish licence numbers, so the “SD072” figure quoted elsewhere remains the firm’s own claim rather than something we could check against the register. The Jordan Securities Commission directory lists an entity matched to Seldon Investments (Jordan) Ltd as active, registered 26/06/2018, holding financial broker and introducing broker licences; the directory itself publishes no licence number. Kenya’s Capital Markets Authority lists Windsor Markets (Kenya) Limited under a non-dealing online foreign exchange broker licence, number 156. The British Virgin Islands Financial Services Commission lists Windsor Global Markets Ltd as regulated for dealing as agent and as principal. A Belize entity and licence number quoted in an earlier review could not be matched against the Belize FSC’s public LicenSys register, which we searched in full.

The firm’s own risk-warning footer discloses different retail loss rates for the two sides of the brand: 89.67% of retail accounts lose money under windsorbrokers.com, against 70% under windsorbrokers.eu and WB Trade EU Ltd. That gap tracks the regulatory gap: the CySEC entity operates under EU retail-CFD rules, the other four do not.

Overview Table

Facts List

• WB Trade EU Ltd’s about page states the Windsor Brokers brand has operated since 1988.
• The brand runs two separate structures: windsorbrokers.com (four offshore entities) and windsorbrokers.eu (WB Trade EU Ltd, CySEC-regulated, EU clients only).
• The CySEC register lists WB Trade EU Ltd, formerly Windsor Brokers Ltd, under licence 030/04, dated 20/05/2004.
• The Seychelles FSA register lists Windsor Brokers International Ltd as a regulated securities dealer.
• The Jordan Securities Commission directory lists the entity matched to Seldon Investments (Jordan) Ltd as active, registered 26/06/2018.
• Kenya’s Capital Markets Authority lists Windsor Markets (Kenya) Limited under non-dealing online foreign exchange broker licence 156.
• The BVI FSC lists Windsor Global Markets Ltd as regulated for dealing as agent and as principal.
• The firm’s account-types page gives the minimum deposit as $50 for the Prime account, or $1 for the CENT account where available.
• The firm’s fee page shows a flat $3/€3/£3 withdrawal fee on card and instant methods, against a 0% deposit fee.
• The firm’s own risk-warning footer discloses a 89.67% retail loss rate for windsorbrokers.com against 70% for windsorbrokers.eu and WB Trade EU Ltd.
• Advertised interest on trading balance, up to 2%, is paid out in loyalty points rather than cash, per the loyalty program page.

Key Takeaways

Regulation is split across four separate entities, not one licence

• The Cyprus Securities and Exchange Commission register confirms licence 030/04 held by WB Trade EU Ltd (formerly Windsor Brokers Ltd).
• The Seychelles FSA register confirms Windsor Brokers International Ltd (trading as Windsor Brokers) as a regulated securities dealer; the firm’s own legal page says this entity serves the rest of the world except the USA and EEA. The Seychelles register does not publish licence numbers, so the “SD072” figure used in an earlier review of this firm is the firm’s own claim only, not something the register confirms.
• The Jordan Securities Commission directory lists a private shareholding company matched to Seldon Investments (Jordan) Ltd by its domain, status active, company registration number 1265, with a financial broker licence and related permissions dated from 1/1/2026. The directory does not publish a JSC licence number, so the “18/01855/1/3” figure from an earlier review is not confirmed by it.
• The Capital Markets Authority (Kenya) register lists Windsor Markets Kenya Limited under a non-dealing online foreign exchange broker licence, 156.
• The BVI FSC register lists Windsor Global Markets Ltd as regulated for dealing as agent and dealing as principal, from a snapshot taken 28 days before this check.
• No entity matching “Windsor Brokers” or licence number 137226 appears on the Belize Financial Services Commission’s public LicenSys register; all 120 current licensee records were read, and a positive-control firm known to be listed showed up correctly, so the search itself was working. A licence that ended before LicenSys existed may not appear on it, so this does not establish the licence never existed, only that it is not on the current public list.

What Windsor Brokers charges to withdraw

• The firm’s fee page states no deposit fees on its listed methods, though the payment provider or bank may still charge its own.
• Card and e-wallet-type withdrawals carry a flat $3, €3 or £3 fee per transaction on the same-day processing methods; bank transfers take one to seven working days and the fee page states fees vary rather than giving a figure.
• The fee page states the firm “reserves the right to not cover the payment fees of withdrawals that have either no or minimal trading activity,” so an account that deposits but trades little can be charged a fee the firm would otherwise absorb.
• The same page requires a card withdrawal to go back to the same card for six months after the deposit; once that period ends, a bank statement has to be supplied before the funds can go to a bank account instead.
• Interest of up to 2% on the trading balance is paid monthly, but in loyalty points rather than cash: the account tiers are Silver at 0%, Gold at 0.4%, Platinum at 1.20% and Diamond at 2%, and the points need accumulating and redeeming to become cash.

Accounts and platforms

• The account comparison page lists Prime at a $50 minimum deposit, spreads from 1.0 pips and no per-lot commission; Zero at spreads from 0.0 pips with a per-lot commission shown as struck-through $8 next to a new $7, and a minimum deposit shown as struck-through $1000 next to a new $50; and VIP Zero on enquiry only, with a $5 per-lot commission. The same page shows maximum leverage as a struck-through 1:400 next to a new 1:2000 across all three tiers, so the page itself carries two figures side by side and the current one should be checked before relying on it.
• A separate Cent account is listed with a $1 minimum, trading on MT5 in US cents.
• Trading runs on MetaTrader 4 and MetaTrader 5, plus a WebTrader browser version and the firm’s own branded app, which the firm’s own page lists at a 4.1 average rating and over 650,000 downloads.

Terms that bind a client using the site

• The website terms give Windsor Brokers the right, “at its absolute discretion, to suspend, modify, amend and/or cancel any access to this website” and to change the terms “at any time and without prior notice to the User.”
• The same terms rule out the firm’s liability for “any lost profits, trading losses and/or damages that may result from use and/or unavailability to use this Website,” and separately require the user to “indemnify and hold harmless Windsor Brokers and/or third party providers” against claims arising from site use.
• Disputes over the website terms fall under “the exclusive jurisdiction of the Cyprus Courts,” regardless of where the client is based.
• Windsor Brokers markets crypto CFDs on its homepage, but its own terms page states they are “currently unavailable to investors registered under Seldon Investments Limited (Jordan) and Windsor Markets (Kenya) Limited,” covering two of the four entities under the windsorbrokers.com brand.

Two brands, two different loss rates

• The windsorbrokers.com risk footer states 89.67% of retail investor accounts lose money, while the windsorbrokers.eu page for the CySEC-regulated WB Trade EU Ltd states 70% of retail investor accounts lose money trading CFDs with that entity. These are the firm’s own disclosed figures for two different legal entities under the same brand, not one figure for the group.
• The windsorbrokers.com homepage advertises “$5M Insurance coverage” alongside its founding year and client count; this is a privately stated coverage figure on the firm’s own page, not a named statutory compensation scheme with a per-client cap.

Licenses & Regulation

Windsor Brokers is not one licensed company but a set of separate entities trading under variations of the same brand, split by which website and region a client signs up through. The firm’s own terms page for windsorbrokers.com names four operating entities, and a separate windsorbrokers.eu site names a fifth, and each carries a different regulator with a different scope of protection.

The CySEC entity: WB Trade EU Ltd

The Cyprus Securities and Exchange Commission’s register of Cypriot investment firms lists licence 030/04, dated 20/05/2004, with no adverse annotation. The firm’s own windsorbrokers.eu pages attribute that licence to WB Trade EU Ltd, describing it as “formerly known as Windsor Brokers Ltd,” and state that this entity offers services only in the EU, does not accept clients from any third countries. The risk warning on that site gives the loss rate as “70% of retail investor accounts lose money when trading CFDs with WB Trade EU Ltd.” A client onboarded anywhere outside the EU is not dealing with this entity, licence or loss-rate figure, whatever the marketing under the shared “Windsor Brokers” name might suggest.

The rest-of-world entities

Clients outside the EU are onboarded to one of four other companies, and windsorbrokers.com’s own terms page states that services are not offered/intended for persons located in the USA, Malaysia, Europe, the UK, Cuba, Iran, Myanmar, Ukraine, Russia or North Korea. The Seychelles Financial Services Authority lists Windsor Brokers International Ltd, trading as Windsor Brokers, as a regulated securities dealer, matching the firm’s own claim that this entity serves the rest of the world except the USA and EEA; the FSA register does not publish licence numbers, so the “SD072” figure quoted in an earlier review of this firm is that review’s own figure and is not something we could check against the register. The Jordan Securities Commission’s directory lists a private shareholding company matched here by its registered domain windsorbrokers.com, active, company registry number 1265, holding financial broker, introducing broker and financial advisory licences from 1/1/2026; the directory does not publish a JSC licence number, so the “18/01855/1/3” figure from that earlier review is likewise unconfirmed by the register. The firm’s own pages attribute this Jordan business to Seldon Investments (Jordan) Ltd. The Capital Markets Authority of Kenya lists Windsor Markets Kenya Limited under a non-dealing online foreign exchange broker licence, number 156, though no number was quoted on the firm’s own page so 156 was not itself checked against that page. The British Virgin Islands Financial Services Commission lists Windsor Global Markets Ltd as regulated for dealing as agent and dealing as principal, on a register snapshot that was 28 days old when we checked it.

What the Belize claim doesn’t establish

An earlier review of Windsor Brokers cited an International Financial Services Commission (Belize) licence, number 137226, for an unspecified entity. We searched the Belize IFSC‘s LicenSys public register and read all 120 current licence records; none matched an unspecified Windsor Brokers entity or that number, and a control search for a firm known to hold a current Belize licence, XM Global Limited, did return a result, so the search mechanism itself was working. LicenSys does list cancelled and annulled licences alongside current ones, but a licence that ended before it was entered into the system may not appear at all, so an absent result here does not establish that the licence never existed or was withdrawn, only that nothing matching it is on the register we could read.

Company registrations that are not licences

Two further numbers on the firm’s own pages belong to Cyprus’s company registrar rather than to CySEC. WB Global Ltd, described on the terms page as the payment services facilitator for windsorbrokers.com, is registered at the Cyprus Registrar of Companies as HE 343423, a limited company registered 20/05/15, status active. WIT IT Solutions Ltd, the operator of the windsorbrokers.com website, is registered at the same registrar as HE 383796, registered 14/05/18, status active. Seldon Investments (Jordan) also carries a separate company file at Jordan’s Ministry of Industry, Companies Control Department, registration number 1265, capital 5,000,000 JOD, status “existing” (قائمة), distinct from its JSC financial licence. None of these three numbers confirms a financial-services permission; they confirm that the named companies exist on their national company registers, nothing more.

What differs by entity

The split matters beyond paperwork. Windsor Markets (Kenya) Limited’s clients are capped at 1:400 leverage on forex, currencies and metals CFDs and 1:100 on everything else, per the firm’s own account-terms page, while the account comparison table elsewhere advertises “Max. Dynamic Leverage 1:2000.” Crypto CFDs, marketed on the group’s homepage, are stated on the terms page to be unavailable to clients registered under Seldon Investments (Jordan) and Windsor Markets (Kenya), and to residents of Jordan, Palestine and Iraq. And the retail loss-rate warning itself differs by brand: 89.67% for windsorbrokers.com against 70% for the CySEC-regulated WB Trade EU Ltd, on the firm’s own risk-warning footers. A client should establish which of these five entities is actually named on their account agreement before assuming any of the above applies to them.

How to Trade

Which Windsor entity a trader actually lands on

Windsor Brokers is not one trading counterparty. The firm’s own terms page for windsorbrokers.com splits clients across four entities: Windsor Brokers International Ltd (Seychelles FSA), Seldon Investments Limited (Jordan JSC), Windsor Markets (Kenya) Limited (Kenya CMA) and Windsor Global Markets Ltd (BVI FSC), while a separate windsorbrokers.eu site is run by WB Trade EU Ltd, CySEC-licensed and open only to EU residents. Which entity a client is onboarded under changes what they can actually trade: the terms page states that crypto CFDs are unavailable to clients registered under Seldon Investments (Jordan) and Windsor Markets (Kenya), and to residents of Jordan, Palestine and Iraq. The accounts page also sets different leverage ceilings by entity: clients under Windsor Markets (Kenya) Limited are capped at 1:400 for Forex/Currencies/Metals CFDs and 1:100 for the rest, while clients under Seldon Investments Limited (Jordan) are capped at 1:500.

Account types on Windsor Brokers

The account comparison page lists three live tiers. Prime opens with a $50 minimum deposit, spreads from 1.0 pips, and $0 FX and crypto commission per lot round turn. Zero shows a minimum deposit given as “$1000 $50” on the page itself, spreads from 0.0 pips, and an FX commission of “$8 $7” per lot round turn, with crypto commission at $8; the struck-through pairing of old and new figures on the same line means a trader should confirm the current number before funding an account rather than trusting either figure blind. VIP / Zero VIP is enquire-only for minimum deposit, with spreads from 0.0 pips, a lower $5 FX commission per lot and $8 crypto commission. All three list a maximum dynamic leverage shown the same way, as “1:2000 1:400”, a minimum order size of 0.01 lots, a 20% stop out level, a 100% margin call level, a maximum interest rate of 2%, and hedging permitted. Alongside these, a CENT Account lets a client start with $1 traded in US cents, covering forex, crypto and metals on MT5 with what the page describes as tight spreads and zero commissions, though it is flagged as region-specific and the firm directs clients to check the WB Portal for availability. A Demo Account offers up to $50,000 in virtual funds, with up to two demo accounts allowed on MT4 and up to three on MT5, each active for one year.

Instruments on offer

The windsorbrokers.com root page lists nine asset classes: Forex, Indices, Commodities, Cryptocurrencies, Shares, Energies, Treasuries, Metals and ETFs, each with its own one-line pitch on the page (“trade the world’s most liquid financial market”, “speculate on the prices of raw materials such as coffee, rice, sugar”, and so on). The CySEC-regulated windsorbrokers.eu site advertises a narrower list on its own root page: “45+ CFD Currency pairs with ultra-low spreads” under Forex, and precious metals such as gold and silver under Metals. As above, crypto CFDs are carved out entirely for clients under the Jordan and Kenya entities regardless of what the root page advertises.

Platforms

Trading runs on MetaTrader 4 and MetaTrader 5, each offered as desktop, web and mobile versions per the site’s own platform menu items. The CySEC entity’s site lists MT4 WebTrader as a separate login option and footer link alongside “WB Trade MT4”. The CENT Account is specifically routed onto MT5. Outside the MetaTrader platforms, Windsor Brokers also runs its own branded mobile app, which the com-id root page lists at a 4.1 average rating and 650K+ downloads, covering account management, deposits and withdrawals, direct MT4 access, push notifications, performance analytics and market news.

Interest, and how it is actually paid

The accounts page and the com-id root page both reference interest on trading balances of up to 2%, paid out monthly. But the root page’s loyalty section describes this interest as paid in loyalty points rather than cash directly, tiered as Silver 0%, Gold 0.4%, Platinum 1.20% and Diamond 2%, with the points converting to cash only at tier-dependent point values. A trader reading “up to 2% interest” on the accounts page is not being told, on that page, that the payout arrives as points requiring separate redemption rather than as cash credited to the balance.

Account Types

Windsor Brokers’ own account-types page (windsorbrokers.com) lists three live trading tiers, Prime, Zero and VIP (also shown as “Zero VIP”), plus a Cent account and a demo account. All three main tiers share the same mechanics: minimum order size 0.01 lots, a 20% stop-out level, a 100% margin call level, a maximum interest rate of 2%, and hedging permitted. What separates them is the deposit floor and how the cost is charged.

Prime, Zero and VIP: spread versus commission

Prime is the entry tier: the page gives a $50 minimum deposit, spreads “from 1.0 pips” and $0 commission per lot round turn on both FX and crypto, so the cost sits entirely in the spread. Zero and VIP invert that: spreads run “from 0.0 pips” and the cost moves into a per-lot commission. The comparison table gives Zero’s FX commission as $7 per lot round turn and its crypto commission as $8, with VIP’s FX commission lower still at $5 per lot round turn and its crypto commission also $8. VIP’s minimum deposit is not stated as a figure; the page marks it “enquire.”

The Zero account’s numbers are shown mid-change on Windsor Brokers’ own page

The account comparison table on windsorbrokers.com displays some Zero-account figures with the old value struck through next to the new one: the minimum deposit appears as “$1000 $50,” the FX commission as “$8 $7,” and the maximum dynamic leverage across the table as “1:2000 1:400” struck through to the higher figure. That is Windsor Brokers’ own page showing both an old and a current value at once, so a reader comparing this account against another broker should treat $50 and $7 as the current figures the page is pointing to, not the struck-through ones, and should be aware the page itself flags this as a recent change rather than a settled price.

Cent and demo accounts

The Cent account, per the same page, opens with a $1 minimum deposit and trades forex, crypto and metals on MT5 in US cents, described as carrying tight spreads and zero commissions; the page notes it is region-specific and directs traders to check the WB Portal for availability where they are. The demo account carries no deposit requirement, provides up to $50,000 in virtual funds, and Windsor Brokers’ page caps a client at two demo accounts on MT4 and three on MT5, each running for one year before expiry.

Leverage and product access differ by which Windsor entity holds the account

The dynamic leverage figure quoted on the comparison table, up to 1:2000, is not universal. Windsor Brokers’ own accounts page states that clients booked under Windsor Markets (Kenya) Limited are capped at 1:400 on Forex, Currencies and Metals CFDs and at 1:100 on all other CFDs, and gives a comparable cap for clients booked under Seldon Investments Limited (Jordan). The same page’s footer disclosure states that crypto CFDs are “currently unavailable to investors registered under Seldon Investments Limited (Jordan) and Windsor Markets (Kenya) Limited,” and to clients residing in Jordan, Palestine and Iraq regardless of entity. So the account a client actually gets, and what it can trade, depends on which of Windsor Brokers’ regulated entities onboards them, not only on which of Prime, Zero or VIP they pick.

Interest is paid in points, not cash

Windsor Brokers’ account pages advertise interest on trading balance of up to 2%, paid out monthly, tiered as Silver 0%, Gold 0.4%, Platinum 1.20% and Diamond 2%. The firm’s own terms describe this payout as being made “in loyalty points” rather than as cash interest directly, with the points converting to cash at a tier-dependent rate. A client comparing this figure against a cash-interest offer elsewhere should read the 2% as a points accrual rate that still needs to be redeemed, not as a rate credited straight to the account balance.

Negative Balance Protection

Windsor Brokers’ account comparison page gives numeric margin rules for its three main live accounts. Prime, Zero and VIP/Zero all carry a Margin Call at 100% and a Stop Out at 20%, alongside a “Max. Dynamic Leverage” figure shown as 1:2000, with an older 1:400 struck through next to it on the same page.

Margin call and stop-out on Windsor Brokers’ accounts

A 100% margin call and a 20% stop out, repeated identically across Prime, Zero and VIP/Zero on the account comparison page, means the firm’s own figures point to the same drawdown tolerance regardless of which of those three account types a client opens, and regardless of the per-lot commission or spread structure attached to it.

Leverage caps that differ by which Windsor Brokers entity holds the account

The same accounts page states that clients booked under Windsor Markets (Kenya) Limited, the entity we found on the Capital Markets Authority (Kenya) register as licensee 156, face a maximum leverage cap of 1:400. Clients booked under Seldon Investments Limited (Jordan) are capped at 1:100 for Forex, Currencies and Metals CFDs and 1:500 for all other CFDs. Because the terms tie the entity a client is onboarded under to the client’s location, two clients holding the same Zero account can be trading against different maximum leverage and therefore different exposure to the stop-out level, depending on which regulator’s entity processed their application.

What Windsor Brokers’ terms say happens when the loss traces back to the platform, not the market

The website terms and conditions carry a disclaimer that reaches beyond ordinary trading risk into losses caused by the site or platform itself. Under “Access & Use of the Website & Disclaimer,” the terms state that Windsor Brokers will not be held liable for any consequential, incidental, special, punitive, or exemplary damages…nor will Windsor Brokers be held liable to the User for any lost profits, trading losses and/or damages that may result from use and/or unavailability to use this Website. Read plainly, that clause puts trading losses arising from an outage or platform failure on the client’s side of the ledger, not the firm’s, on top of whatever losses come from normal price movement against an open position.

The same terms, at “Linked Sites and Limitation of Liability,” describe the website as provided on an ‘AS IS’ and ‘AS AVAILABLE’ basis, with Windsor Brokers disclaiming “any errors, interruptions, losses, damages or inaccuracies in the information, products and/or services.” That sits alongside the margin call and stop-out figures above as a second channel through which a client can end up carrying a loss the stop-out level was not designed to catch, since a stop out triggered late or not at all because of a platform interruption falls under this clause rather than the margin mechanics.

The pages we fetched give the 100% margin call, the 20% stop out, the leverage caps by entity, and this liability language, and they say nothing about whether a Windsor Brokers account balance can go negative or how the firm would treat it if one did. We did not find a negative balance protection statement on the account comparison page, the fee page or the terms and conditions we read, so that is a gap in what the firm’s own pages disclose rather than a claim about what its policy is.

The firm’s risk warning footer also carries two different loss-rate figures depending on entity: “89.67% of retail investor accounts lose money” on the windsorbrokers.com brand pages, against “70% of retail investor accounts lose money when trading CFDs with WB Trade EU Ltd” on the windsorbrokers.eu pages for the CySEC-licensed entity. Since the margin call, stop out and leverage cap figures above apply within an account structure that itself splits by entity, this loss-rate split is a further sign that the outcome a client should expect depends on which Windsor Brokers entity they end up trading under, not just which account tier they choose.

Trading Instruments

Windsor Brokers markets nine asset classes on the windsorbrokers.com homepage: Forex (“the world’s most liquid financial market averaging around 5 trillion transactions daily”), Indices, Commodities, Cryptocurrencies, Shares, Energies, Treasuries, Metals and ETFs, each given a one-line marketing description rather than a specific instrument count. The windsorbrokers.eu site, run by the CySEC-licensed entity WB Trade EU Ltd, advertises a narrower pair on its own homepage: “45+ CFD Currency pairs” and metals CFDs such as gold and silver.

Crypto CFDs at Windsor Brokers are not available to everyone the site sells them to

The homepage’s asset list includes cryptocurrencies, described as a way to “keep up with the global trends and take advantage of cryptos’ volatile nature,” but the firm’s own footer disclosure on that same page and its terms page carve out two of the four entities that sit behind the windsorbrokers.com brand: crypto CFDs are “currently unavailable to investors registered under Seldon Investments Limited (Jordan) and Windsor Markets (Kenya) Limited,” and separately unavailable to clients residing in Jordan, Palestine and Iraq. A client onboarded under either of those two entities, or resident in one of those three countries, is being marketed an asset class the firm’s own pages say they cannot trade.

What the accounts page prices, and what it leaves out

Windsor Brokers’ accounts page sets out per-lot commission for only two of the nine advertised classes. For the Prime account it lists FX commission at $0 per lot round turn and crypto commission also at $0; for Zero the page shows FX commission of $7 per lot (marked as updated from $8) and crypto commission at $8; for VIP Zero it shows FX commission at $5 and crypto at $8. Spreads are given as “from 1.0 pips” on Prime and “from 0.0 pips” on Zero and VIP Zero. None of the three tiers carries a published commission or spread figure for indices, shares, commodities, energies, treasuries or ETFs on the accounts page as fetched, so a reader cannot work out what those classes cost to trade under any tier from that page. The same accounts page shows the Zero tier’s minimum deposit struck through from $1,000 to $50 and its dynamic leverage struck through from 1:400 to 1:2000, alongside the FX commission change, which reads as a recent repricing; a reader relying on this page should check which of the two figures shown is the one currently in effect.

There is also a fourth, lower-tier account: the CENT Account, which the accounts page describes as letting a client start trading with $1 using U.S. cents, with access limited to forex, crypto and metals on MT5 rather than the full nine-class list, and the page itself flags it as region-specific, check WB Portal for availability rather than guaranteeing it broker-wide.

Leverage on the same instruments differs by which Windsor entity holds the account

The accounts page advertises maximum dynamic leverage of 1:2000 (shown as updated from 1:400) across Prime, Zero and VIP Zero, with a minimum order size of 0.01 lots, stop-out at 20% and margin call at 100%, uniformly across all three tiers. The same page then sets out lower caps tied to specific entities: a cap of 1:400 for Forex, currency and metals CFDs and 1:100 for all other CFDs, and separately a cap of 1:500, attributed respectively to clients booked under Windsor Markets (Kenya) Limited and clients booked under Seldon Investments Limited (Jordan). So the 1:2000 figure headlining the account comparison is not the leverage a Kenya- or Jordan-registered client actually gets on the same instruments, and it is worth confirming directly with the entity a given client is opened under.

Demo access

Windsor Brokers’ accounts page also lists a Demo Account with up to $50,000 in virtual funds, up to two demo accounts on MT4 and up to three on MT5, each active for one year. This runs on the same MT4 and MT5 platforms used for live trading, so it mirrors whatever instrument list is enabled for the demo build rather than a separate asset set.

Education & Analysis

Windsor Brokers routes clients onto MetaTrader for their core trading platform. It also runs its own branded mobile app, covered below, though that app wraps MT4 access rather than replacing it. The firm’s own pages list MetaTrader 4 across desktop, web and mobile under a “MT4 Platforms” menu item, and MetaTrader 5 across the same three formats under a separate “MT5 Platforms” item. Both are the standard MetaQuotes builds rather than anything Windsor Brokers has built in-house, and the account comparison page confirms MT5 is where the Cent Account specifically trades.

What the account tiers actually put you on

The account-types page lists Prime, Zero and VIP/Zero VIP running on the shared MT4/MT5 infrastructure described above. Below those, the CENT Account lets a client start trading with $1 using U.S. cents, with access to forex, crypto and metals on MT5 and the page noting the account is region-specific, check WB Portal for availability. A Demo Account sits alongside the live tiers, with up to $50,000 in virtual funds, up to two demo accounts allowed on MT4 and up to three on MT5, each active for one year before it presumably needs renewing.

A different, narrower platform menu on the CySEC entity

The windsorbrokers.eu site, run by the CySEC-licensed WB Trade EU Ltd, names its platforms differently. Its own root page presents “WB Trade MT4” as the choice under “Choose the trading platform that’s right for you”, and its Platforms menu lists MT4 WebTrader alongside it, with a matching “MT4 WebTrader” link in the site footer. What we can read off these pages is MT4 and its WebTrader variant for the EU entity; the pages we fetched for windsorbrokers.eu do not carry the MT5 listing that appears on the windsorbrokers.com accounts page for the other brand entities. A client onboarded under WB Trade EU Ltd should check with the firm directly which platform their account actually opens on, since the two sites describe different menus.

The Windsor Brokers app

Alongside the desktop and web builds, Windsor Brokers runs its own branded mobile app, which the firm’s own page reports at a 4.1 average rating with more than 650,000 downloads. The same page lists the app’s functions as account management, deposits and withdrawals, direct MT4 access, push notifications, performance analytics and market news. That is a wrapper around account administration and MT4 connectivity rather than a separate charting engine; the analytics and news functions are the extent of what the fetched page describes for in-app analysis.

Instrument access is not uniform across entities

The windsorbrokers.com homepage advertises trading across forex, indices, commodities, cryptocurrencies, shares, energies, treasuries, metals and ETFs, each with its own one-line pitch, for example describing forex as a market “averaging around 5 trillion transactions daily”. The same page’s footer disclosure, however, states that “Crypto CFDs are currently unavailable to investors registered under Seldon Investments Limited (Jordan) and Windsor Markets (Kenya) Limited”, and to clients residing in Jordan, Palestine and Iraq. So the instrument list a client actually sees inside their MT4 or MT5 terminal depends on which of Windsor Brokers’ entities they were onboarded under, not just on the marketing page they read. The windsorbrokers.eu site, for its part, only lists forex (“45+ CFD Currency pairs”) and metals on its own homepage, a narrower pairing than the nine asset classes the windsorbrokers.com brand advertises.

What the fetched pages do not describe

The platform and account pages we read for Windsor Brokers cover MT4, MT5, MT4 WebTrader and the branded app. They say nothing about a proprietary web platform, cTrader, TradingView integration or any named third-party charting add-on. That silence is about the pages fetched, not a claim that no such tooling exists anywhere in Windsor Brokers’ offering; a client wanting that level of detail would need to check the platform pages directly against their own entity’s site before opening an account.

Special Offers

Windsor Brokers’ homepage, under a “Discover more ways to earn” banner, names three live offers: a “$60K Deposit Bonus”, a “Loyalty Program”, and a “WB Interest Rate APY”. The page names these three items but does not set out the deposit bonus’s qualifying deposit size, wagering conditions, or payout schedule on the page we fetched, so what we can report is that the offer exists under that name, not what it pays or what a client has to do to earn it.

Windsor Brokers pays “interest” in loyalty points, not cash

The clearest documented offer is the interest scheme described on the firm’s homepage. It lists interest on trading balance of up to 2%, paid out monthly in loyalty points, across four tiers: Silver at 0%, Gold at 0.4%, Platinum at 1.20%, and Diamond at 2%. The payout itself is not cash. The same page states the interest is paid “in loyalty points” that convert to cash only at a tier dependent rate of $1 to $2 per point, so a client has to accumulate points and then redeem them before that 2% headline becomes money in the account rather than a running points balance.

A fee the firm can withhold from low activity accounts

The firm’s fee page states, in its Deposits and Withdrawals notes, that “the company reserves the right to not cover the payment fees of withdrawals that have either no or minimal trading activity.” Read alongside the standard $3, €3 or £3 withdrawal fee the same page lists for card and e wallet methods, this means the fee waiver a client might otherwise expect is conditional on trading volume: an account that deposits and withdraws without much trading can be charged a fee the firm would otherwise absorb.

A repricing caught mid change on the account comparison page

Windsor Brokers’ own account comparison page, at the time we read it, showed several figures with the old value struck through next to a new one: the Zero account’s minimum deposit listed as “$1000 $50”, its FX commission as “$8 $7”, and maximum leverage shown as “1:2000 1:400” across accounts. That is the account comparison table itself, not a dedicated promotions page, but it points to a recent change in terms that a client opening a Zero account should confirm is still current before funding it.

What an earlier review claimed, and what the current pages show

According to an earlier review of this broker, Windsor Brokers runs no bonus scheme, promotional offer or loyalty programme of any kind. That is the earlier review’s own wording, not the firm’s, and it does not match the firm’s current homepage, which displays the deposit bonus, loyalty program, and interest scheme described above. A reader relying on the older claim would conclude, wrongly, that Windsor Brokers runs nothing of this kind.

Opening an Account

Windsor Brokers is not one legal doorway. The account a new client actually opens depends on where they are ticking boxes from, and the firm’s own terms page lays out four separate windsorbrokers.com entities plus a fifth on the separate windsorbrokers.eu site.

Which Windsor Brokers entity takes the application

On windsorbrokers.com, the entity behind a new account is assigned by client location: Windsor Brokers International Ltd, regulated by the Seychelles Financial Services Authority, for the “rest of world” outside the USA and EEA; Seldon Investments Limited (Jordan), authorised by the Jordan Securities Commission and separately holding a company registration (number 1265) with Jordan’s Ministry of Industry, Companies Control Department; Windsor Markets (Kenya) Limited, authorised by Kenya’s Capital Markets Authority; and Windsor Global Markets Ltd, licensed by the British Virgin Islands Financial Services Commission for dealing as agent and as principal. A separate site, windsorbrokers.eu, routes EU applicants to WB Trade EU Ltd, formerly known as Windsor Brokers Ltd, licensed by CySEC under number 030/04 and confirmed on the CySEC register of Cypriot investment firms; that entity’s own risk page states it offers services only in the EU and does not accept clients from any third countries. Two payment- and technology-side companies sit behind the group’s Cyprus operations without themselves holding a trading licence: WB Global Ltd (Cyprus company HE 343423), which the firm’s terms describe as its payment services facilitator, and WIT IT Solutions Ltd (Cyprus company HE 383796), which operates the windsorbrokers.com site; both are confirmed as active companies on the Cyprus Registrar of Companies, which is a company register and not a financial-services licence.

The choice of entity is not cosmetic for a client’s risk exposure: the risk-warning footer on windsorbrokers.com states that 89.67% of retail investor accounts lose money, while the equivalent footer on windsorbrokers.eu, for WB Trade EU Ltd, states 70% (per the firm’s UAE about page).

Who Windsor Brokers will not open an account for

The windsorbrokers.com terms page states that services are not offered/intended for persons located in the USA, Malaysia, Europe, the United Kingdom, Cuba, Iran, Myanmar, Ukraine, Russia, North Korea, or any other restricted/prohibited jurisdiction. WB Trade EU Ltd runs the reverse restriction: its own about page and risk page state it offers its services only in the EU and does not accept clients from any third countries. A client applying from Jordan, Palestine or Iraq, or one onboarded under Seldon Investments Limited (Jordan) or Windsor Markets (Kenya) Limited specifically, is excluded from crypto CFDs even though the product is marketed on the group’s own homepage. Leverage available at account opening is also capped by entity: the accounts page states a maximum of 1:400 for forex, currency and metals CFDs and 1:100 or 1:500 for other CFDs for clients under Windsor Markets (Kenya) Limited and Seldon Investments Limited (Jordan) respectively.

The account types on offer when opening with Windsor Brokers

The accounts page lists a Prime account opening from a $50 minimum deposit, spreads from 1.0 pips and no per-lot commission on FX or crypto; a Zero account, whose own page shows the minimum deposit struck through from $1000 down to $50 and the FX commission struck through from $8 to $7 per round-turn lot, alongside 0.0 pip spreads; and a VIP/Zero VIP tier with no published minimum, listed as “enquire,” carrying the same 0.0 pip spreads with a lower $5 FX commission. A CENT Account is also listed, opening from $1 and trading in US cents on MT5, though the page flags it as region-specific and tells applicants to check the WB Portal for availability. All four paid tiers show the same maximum dynamic leverage of 1:2000, struck through from a prior 1:400, a 20% stop-out level and a 100% margin call level. Anyone who wants to trial the platform first can open a Demo Account with up to $50,000 in virtual funds, up to two on MT4 and up to three on MT5, each active for one year.

Terms a new client is bound by once the account is open

The windsorbrokers.com terms and conditions state that the firm “reserves the right, at its absolute discretion, to suspend, modify, amend and/or cancel any access to this website” and may “change the Terms and Conditions, information and materials within this website, at any time and without prior notice to the User,” under the section on Access & Use of the Website & Disclaimer. The same terms have the client indemnify Windsor Brokers and/or third party providers… from and against any and all claims, losses, liabilities, costs and expenses (including but not limited to attorneys’ fees) arising from the use of this Website and/or any violation of these Terms and Conditions. Disputes over use of the site are carried into a single forum regardless of where the client is based: under Applicable Law and Jurisdiction, the terms state that access and use of the website “is governed by the laws of Cyprus and the User submits to the exclusive jurisdiction of the Cyprus Courts”.

Deposits & Withdrawals

The fee schedule we pulled from Windsor Brokers’ own pages splits cleanly into two questions: what it costs to fund an account, and what it costs to take money back out. Those two numbers are not the same, and the withdrawal side carries conditions worth reading before a client picks a payment method.

What Windsor Brokers charges to deposit

The firm’s fee page states that Windsor Brokers does not charge deposit fees on its listed methods, 0% across the board, while noting that a client’s own payment provider or bank may still apply its own charge on top. Card and instant-type methods settle in USD, EUR or GBP the same day at that 0% rate. Two further rows on the same page cover regional e-wallet and payment methods, one listing USD, EUR, GBP, COP and INR and the other USD, EUR, MXN and BRL, both also same-day with a 0% deposit fee. Bank or wire-type transfers, quoted in USD, EUR or KWD, are the slow route: the fee page gives a 1 to 7 working-day window and says the fee for this method varies rather than naming a figure.

What Windsor Brokers charges to withdraw

Withdrawals are where the fee page actually names a number. For cards and Skrill-type electronic funding, processed the same day, it lists a flat $3, €3 or £3 per transaction. For the regional e-wallet rows (the COP/INR combination and the MXN/BRL combination) and for bank transfers, the same page says the withdrawal fee varies rather than giving a figure, so a client on those rails only learns the actual cost when they request the payout.

The conditions attached to a Windsor Brokers withdrawal

Two clauses on the fee page constrain how that money comes back, and both bind the client rather than just describing the rails. First: “the company reserves the right to not cover the payment fees of withdrawals that have either no or minimal trading activity.” Read plainly, that means a deposit made and then withdrawn without much trading can be charged a fee the firm would otherwise absorb, which makes the withdrawal cost depend on how much a client actually trades rather than being fixed in advance. Second, on card-funded accounts: “If you request a withdrawal within six months of depositing by credit card, you must withdraw the funds back to the same credit card. If the six-month period expires, you must provide a bank statement to enable Windsor to send the funds back to a bank account in your name.” So a client who deposited by card has their withdrawal method locked to that same card for six months, and after that window closes, getting funds to a bank account instead requires producing a bank statement first. Neither clause is a warning about someone else’s rules; both are what Windsor Brokers itself does with a payout request.

Who is actually moving the money

The terms page names WB Global Ltd as the payment services facilitator behind windsorbrokers.com. We checked the Cyprus Registrar of Companies, via the CyprusRegistry.com mirror of the official register, and found WB Global Ltd registered there as HE 343423, a limited company, registered 20/05/15, status Active. That confirms the company exists and is current; it is a company registration, not a financial-services licence, so it says nothing about what regulator, if any, supervises the payment flow itself. Clients funding an account through windsorbrokers.com are routing money through this facilitator rather than directly through whichever regulated entity (Seychelles FSA, Jordan JSC, Kenya CMA or BVI FSC, depending on onboarding) holds their trading account.

Interest paid on an idle balance

Windsor Brokers’ own site advertises interest on trading balances of up to 2%, paid out monthly, tiered by client status: Silver at 0%, Gold at 0.4%, Platinum at 1.20% and Diamond at 2%. The detail that matters for anyone counting this as cash yield is in the small print, not the headline rate: the site states this is paid “in loyalty points” rather than directly as cash, and those points convert to cash only at tier-dependent values, meaning a client has to accumulate and then redeem points, and what each point is worth depends on the tier they’ve traded their way into. A 2% headline figure and a cash-in-hand 2% are not the same thing here.

Which entity’s terms apply

The fee and terms pages we read for this section belong to the windsorbrokers.com brand, which onboards clients under Windsor Brokers International Ltd (Seychelles), Seldon Investments Limited (Jordan), Windsor Markets Kenya Limited or Windsor Global Markets Ltd (BVI) depending on where a client is based. Clients onboarded instead under WB Trade EU Ltd, the CySEC-licensed entity restricted to EU clients only, are on a separate site (windsorbrokers.eu) for which we did not pull a matching deposits and withdrawals fee page, so the figures above should not be assumed to carry over to that entity without checking its own terms.

Customer Support

Windsor Brokers publishes different contact details depending on which entity onboards a client. The windsorbrokers.com brand gives an email of support@windsorbrokers.com, a Jordan phone number of +962 6 550 9090, a Seychelles phone number of +248 432 11 48 (also listed as +44 1145519650), and a Kenya phone number of +254 709 295 415, each tied to a separate registered office in Amman, Mahe and Nairobi. The CySEC licensed entity, WB Trade EU Ltd, runs a separate Cyprus contact point at Spyrou Kyprianou 53, Windsor Business Center, Limassol, with its own phone number, +357 25 500 700, and its own fax number, +357 25 500 555. A client dealing with the EU entity is not reaching the same desk as a client dealing with the Seychelles, Jordan or Kenya entities, even though the marketing sits under one brand.

The windsorbrokers.com contact page states support is available 24/7…in over 10 languages. Both the .com and .eu sites also show a live chat widget. Beyond the widget’s presence and the stated languages and hours, the fetched pages do not describe how live chat is staffed, what its response times are, or whether it is routed to the same regional offices as the phone lines.

What Windsor Brokers’ own terms say about site access and liability

The firm’s terms and conditions, read directly, give Windsor Brokers wide latitude over the service a client is complaining about in the first place. The access and use clause states that Windsor Brokers reserves the right, at its absolute discretion, to suspend, modify, amend and/or cancel any access to this website…Windsor Brokers may change the Terms and Conditions, information and materials within this website, at any time and without prior notice to the User. A client raising a service issue is dealing with a firm that can alter the terms of that service, or cut off access to it, without telling them first.

The same section limits what a client can recover if the platform fails: Windsor Brokers will not be held liable for any consequential, incidental, special, punitive, or exemplary damages…nor will Windsor Brokers be held liable to the User for any lost profits, trading losses and/or damages that may result from use and/or unavailability to use this Website. If a support outage or platform failure causes a trading loss, this clause is what a complaint would run into. A further clause in the same section requires the user to indemnify and hold harmless Windsor Brokers and/or third party providers…from and against any and all claims, losses, liabilities, costs and expenses (including but not limited to attorneys’ fees) arising from the use of this Website and/or any violation of these Terms and Conditions, which puts the legal cost of a dispute connected to site use on the client rather than the firm.

The Linked Sites and Limitation of Liability section states the website is provided on an ‘AS IS’ and ‘AS AVAILABLE’ basis and that Windsor Brokers does not provide any warranties and/or guarantees of any kind…and expressly disclaims liability for any errors, interruptions, losses, damages or inaccuracies in the information, products and/or services. Combined with the damages exclusion above, a client escalating a complaint about downtime or a data error is working against terms that disclaim responsibility for both the fault and its consequences.

Where a complaint would have to be argued

The terms fix the forum for any dispute: “Access and use of this website is governed by the laws of Cyprus and the User submits to the exclusive jurisdiction of the Cyprus Courts for the adjudication of any disputes arising under these T&Cs and/or use of the website.” For a client based in Kenya, Jordan or Seychelles, that means a formal dispute over the website’s terms sits in a Cyprus court, not a local one, regardless of which regional entity onboarded them.

Complaints that touch a withdrawal

Two clauses in the fee material matter specifically to a client trying to get money back out. The firm’s fee page states: “The company reserves the right to not cover the payment fees of withdrawals that have either no or minimal trading activity,” so a client who deposited but traded little can be charged withdrawal fees the firm would otherwise waive. The same page also ties the withdrawal method to the deposit method for a fixed window: “If you request a withdrawal within six months of depositing by credit card, you must withdraw the funds back to the same credit card. If the six month period expires, you must provide a bank statement to enable Windsor to send the funds back to a bank account in your name.” A support query about a delayed or refused withdrawal is likely to run into one of these two conditions before it reaches a human decision.

We read these clauses directly from Windsor Brokers’ own terms and fee pages rather than from a summary, and none of the wording above has been altered from the source.

Prohibited Countries

Windsor Brokers operates as two separate structures rather than one global brand, and each carries its own geographic exclusion list. The broker’s own terms page for the windsorbrokers.com brand (covering Windsor Brokers International Ltd in Seychelles, Seldon Investments Limited in Jordan, Windsor Markets (Kenya) Limited, and Windsor Global Markets Ltd in the British Virgin Islands) states that services are not offered/intended for persons located in: USA, Malaysia, Europe, the United Kingdom, Cuba, Iran, Myanmar, Ukraine, Russia, North Korea, or any other restricted/prohibited jurisdiction. That list covers residents of the United States, Malaysia, the whole of Europe, the United Kingdom, Cuba, Iran, Myanmar, Ukraine, Russia and North Korea, plus an open-ended catch-all for any other jurisdiction the firm treats as restricted.

Windsor Brokers’ EU entity runs the reverse restriction

The Cyprus-licensed side of the business works the other way round. WB Trade EU Ltd, the entity holding CySEC licence 030/04 (confirmed on the Cyprus Securities and Exchange Commission register under its current name WB Trade EU Ltd, though no former name is shown in the retrieved register passages), states on its own risk-disclosure page that it offers services only in the EU and does not accept clients from any third countries. The firm’s about page repeats the same line. In other words, a resident of the European Union who is turned away from the windsorbrokers.com brand under the “Europe” exclusion above is the one group WB Trade EU Ltd is actually built to serve, and everyone outside the EU is excluded from that entity specifically, regardless of whether they are welcome under the Seychelles, Jordan, Kenya or BVI entities.

Narrower exclusions inside two of Windsor Brokers’ regional entities

Beyond the headline country lists, the terms page carries carve-outs that apply only to clients booked under particular entities. Crypto CFDs, advertised on the general product pages, are stated to be “currently unavailable to investors registered under Seldon Investments Limited (Jordan) and Windsor Markets (Kenya) Limited,” and the same page extends that gap to “clients residing in Jordan, Palestine, and Iraq” regardless of which entity they sit under. Leverage is also capped by entity: the accounts page gives Windsor Markets (Kenya) Limited clients a maximum of 1:400 on Forex, Currencies and Metals CFDs and 1:100 on other CFDs, and gives Seldon Investments Limited (Jordan) clients a cap of 1:500 on other CFDs, both well below the 1:2000 dynamic leverage the same page advertises for Prime, Zero and VIP Zero accounts generally.

Where an earlier writeup of Windsor Brokers gets the exclusion list wrong

An earlier review of this firm, folded into our source file rather than read from the broker’s own pages, states that residents of Japan, Belgium and the USA are barred from opening an account with “Windsor Brokers”. That list is both narrower and different in composition from the restriction the firm currently publishes on its own terms page, which names the United States but not Belgium or Japan specifically, and instead excludes Malaysia, the whole of Europe (which would include Belgium), the United Kingdom, Cuba, Iran, Myanmar, Ukraine, Russia and North Korea. We are flagging this as an inconsistency between our earlier review and the current windsorbrokers.com terms page rather than resolving it, since the claim from our earlier review was not itself sourced to a page we fetched.

The same earlier review also treated Windsor Brokers as a single CySEC-regulated entity serving clients worldwide under licence 030/04. The firm’s own current pages contradict that: CySEC licence 030/04 belongs to WB Trade EU Ltd, which by its own risk disclosure serves the EU only, while clients located outside the EU are onboarded instead to Windsor Brokers International Ltd (Seychelles FSA), Seldon Investments Limited (Jordan JSC), Windsor Markets (Kenya) Limited (Kenya CMA) or Windsor Global Markets Ltd (BVI FSC), none of which is the CySEC-licensed entity. A prospective client should treat the country restriction and the regulator as tied to the specific entity they are actually assigned to, not to “Windsor Brokers” as a single brand.

Conclusion

Our previous review scored Windsor Brokers 6.7 out of 10; this one scores it 6.9.

Windsor Brokers is not one regulated firm but four, and the number attached to each depends on where a client happens to be signing up. WB Trade EU Ltd, the CySEC-licensed entity that used to trade as Windsor Brokers Ltd, holds licence 030/04 on the Cyprus Securities and Exchange Commission’s register of Cypriot investment firms, dated from 20/05/2004; the register text says nothing about client geography or third-country acceptance. Everyone outside the EU is onboarded onto a different entity: the Seychelles FSA lists Windsor Brokers International Ltd as a regulated securities dealer, the Jordan Securities Commission’s directory lists a private shareholding company we matched to the claimed “Seldon Investments (Jordan) Ltd” by the consonants in its Arabic name, the Capital Markets Authority of Kenya lists Windsor Markets Kenya Limited under a non-dealing online forex broker licence, and the British Virgin Islands FSC lists Windsor Global Markets Ltd as authorised for dealing as agent and as principal. None of these three registers publishes a licence number to check against the firm’s own site, so those confirmations rest on the entity name matching, not a number.

What Windsor Brokers’ regulatory split means for a client

The practical effect shows up in the firm’s own risk disclosures: the retail loss-rate warning reads 89.67% of accounts losing money on the windsorbrokers.com brand and 70% on the windsorbrokers.eu, CySEC-regulated brand. Those are not interchangeable outcomes, and a client cannot pick which one applies; the entity is assigned by location. A Belize IFSC licence number, 137226, appears in older material describing this broker, but it does not appear among the 120 current licence records we read on the Belize FSC’s LicenSys register, and a control name we searched for on the same register, XM Global Limited, did come up, so the search mechanism itself was working. LicenSys does record cancelled and annulled licences alongside active ones, though a licence that ended before it was entered into the system would not necessarily appear either way, so this does not settle what became of it. Two further numbers circulating for this broker, an FSA Seychelles reference “SD072” and a Jordan Securities Commission reference “18/01855/1/3”, are not published on any of the register pages we checked and remain the firm’s own claim rather than something we could confirm against the register text.

Fees and account terms at Windsor Brokers

The fee side is the strongest part of this file. Windsor Brokers’ own fee page states no deposit charges on its listed payment methods, and a flat $3/€3/£3 withdrawal fee on same-day card and e-wallet methods. The account comparison page lists a Prime account with a $50 minimum deposit, spreads from 1.0 pips and no per-lot commission, and a Zero account priced at spreads from 0.0 pips plus a round-turn commission shown as reduced from $8 to $7 a lot, with the minimum deposit on that account shown reduced from $1,000 to $50 on the same page. A Cent account with a $1 minimum is also listed, restricted to MT5 and to regions the broker names on its own portal. Two clauses on the fee page bind clients in ways worth reading closely: the firm states it “reserves the right to not cover the payment fees of withdrawals that have either no or minimal trading activity,” and it ties withdrawal method to the original deposit method for six months after a card deposit, after which a bank statement is required before funds go to a bank account. The advertised interest on trading balance, up to 2% and tiered from Silver to Diamond, is paid out monthly in loyalty points rather than cash, with the tiers set at 0%, 0.4%, 1.20% and 2%.

Platform, support and what else binds a client

Trading runs on MT4 and MT5, with a WebTrader login and a branded mobile app the firm’s own store listing shows at a 4.1 average rating with over 650,000 downloads. Support is listed as available 24/7 in over ten languages, with separate phone numbers for the Jordan, Seychelles and Kenya offices and a distinct Cyprus number and address for the CySEC entity, alongside email and live chat. The site’s own terms and conditions state that Windsor Brokers “reserves the right, at its absolute discretion, to suspend, modify, amend and/or cancel any access to this website” and to change its terms “at any time and without prior notice,” disclaim liability for “any lost profits, trading losses and/or damages” arising from the website’s use or unavailability, require the user to indemnify the firm against third-party claims connected to site use, and route any dispute over the terms to the exclusive jurisdiction of the Cyprus courts. The reviews score on this file reflects a broker whose published record is inconsistent even in its own marketing: the account comparison table itself shows struck-through old figures next to new ones, and older third-party material describing this broker gives contact details, a “24/5” support claim and a “no promotions” line that do not match the current pages, which advertise a deposit bonus and a loyalty points programme.

Windsor Brokers spreads its business across four separately regulated entities, so the protection a client actually gets depends on which one, CySEC’s WB Trade EU Ltd, the Seychelles FSA’s Windsor Brokers International, Jordan’s JSC-regulated Seldon Investments, Kenya’s CMA-regulated Windsor Markets, or the BVI FSC’s Windsor Global Markets, signs them up, while its fee schedule and account minimums are transparent and competitively priced. Windsor Brokers scores 6.9 out of 10 overall.

FAQ